Xplore outages and service status in Brighton, Ontario

Problems in the last 24 hours in Brighton, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Brighton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Byron Darlison (@ByronDarlison) reported 6 minutes ago

  @Xplornet after years of mediocre service at best I have now installed @Starlink and am having speeds that are 10 times better for basically the same cost. Given this I want to cancel my account but you won't let me do this until I speak to your loyalty department.

• 
  CJH (@CJH39493411) reported 6 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  from the void (@semiotechnic) reported 7 minutes ago

  @Xplornet are you folks experiencing an outage in some service areas???

• 
  Lomaxcat (@VoosieVooters) reported 11 minutes ago

  @RCLranger @stan_sdcollins I'll have to call Bell again and see if we can get a signal. They haven't been in our area before, and Rogers didn't work for us, so we've been stuck with Xplornet.

• 
  Spenser Hamilton (@OtherSpenny) reported 12 minutes ago

  @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.

• 
  AtomicHydra (@atomic_hydra) reported 19 minutes ago

  @xplore_ca Why ******** do i need to wait until 1AM to get good internet this is dumb as ****.

• 
  - Julz - (@julzlajulzjulz) reported 24 minutes ago

  Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

• 
  🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported 25 minutes ago

  @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!

• 
  Tybernicus (@Tybernicus17) reported 26 minutes ago

  @BezirganMocha /2 I can't get internet other than Starlink. Even cell signal is limited to 2 bar LTE at best and often degrades to 3G. At another property in '98 promised DSL in 6 months by Bell. Today, only Xplornet satellite (which is **** and very expensive) or Starlink.

• 
  Allan Wilson (@uncleal13) reported 27 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.