Xplornet Outage in Burlington, Ontario

Hey @Xplornet can you please go back to what you were doing last spring for your satellite customers? Some of us are still working from home because of this pandemic and not having enough accessible internet is a MAJOR issue.

@Xplornet What with all the pictures, you'd figure they'd take pictures of their work... xplornet is so full of it. They're spamming this to shore up a false narrative of doing good for for Canada so they can bad mouth things like starlink.

@Xplornet My wifi has been terrible lately, I can’t wait till starlink comes out, would rather pay $130 a month with speeds of 150mb down and 50 up with 20-40 ping instead of $110 a month for 2mb down and 2mb up and 80+ ping ive called support many times but there’s nothing they can do.

@Xplornet My internet has been down all day in central Alberta when will it be fixed. Terrible customer service

@Xplornet Rob took 54 hours to upload this photo using an Xplornet connection. You're service is garbage, and your customer service is bigger garbage.

@Xplornet If they are lucky they might be a bit faster then dialup but I doubt it with your **** service.

@Xplornet We’ve called a few times. We’ve had techs out. Support tells us to unplug it and plug it back in. And that’s what we do now daily just to get some sort of usage. It’s a joke. We only have your service because it’s literally the only one available. Most expensive & least reliable

@Xplornet is there an outage in pei? Haven’t had Internet since at least 5am

@Xplornet is the Internet down in Cambridge Narrows NB? I’ve got nothing

@kimfullerton @XplornetES I was hoping the tech had improved, but alas. We have 4 internet services to get 300GB of data, with 3 people doing online school. @Xplornet came to fix the brand new satellite dish. 3 days later, there’s spotty service again!