Xplore Outage Report in Burnaby, British Columbia
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (76%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Fred Cee
(@Fred_Wreck1983) reported
@Jenn_MacDonald_ @Xplornet when I asked for a tech to come out they tried charging me $140 to fix my service and another $40 for mileage.
-
Loricat
(@VoosieVooters) reported
@Lak3 @kapwamom @Xplornet I have been told that too - upgrading won't help the problem. It's time the watchdogs step in and make Xplornet provide some level of service that people are paying for.
-
TracyRimmer
(@TracyRimmer) reported
@Xplornet I’ve tried three times today to get through on your phone line, and can’t get through in a timely manner — some of us actually have to work to pay the exhorbitant cost of internet service that we aren’t getting.
-
Andrew Dixon
(@dixon_coop) reported
Xplornet net customer service sucks **** . On hold for the next tech for over 3 hours now and apparently I have been next in line all afternoon
-
Shampoo Chugger
(@ShampooChugger) reported
@Xplornet Did you know your service is ******* garbage?
-
TracyRimmer
(@TracyRimmer) reported
@Xplornet I am not the only one having these issues, and the only reason that your company is getting away with this is that you are the ONLY option for most people in rural Manitoba.
-
TracyRimmer
(@TracyRimmer) reported
@Xplornet Sure you do — after I wait on hold for half an hour, to be told to “unplug it and plug it back in again” — tried that. Didn’t work. The problem is at YOUR end, and I think we BOTH know what it is — your company claims to not oversell your capacity, but that is what is happening.
-
Cboyx
(@Cboyx4) reported
Wifi so bad im reading. Wtf @Xplornet what happened to the connection?
-
Fred Cee
(@Fred_Wreck1983) reported
@Xplornet did Jim have to pay to fix his issues?
-
4th
(@AlterusNominus) reported
@Xplornet Please explain to me why the internet stops working past 5:00 everyday? Has been happening since the start of fall. Can't watch videos, do online calls or even browse. I payed good money for this service and I better get what I payed for.