Xplore

Xplore Outage Report in Burnaby, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Burnaby, British Columbia 02/24/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burnaby, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver and Surrey.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaCoquitlam Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @Southsask13 @Xplornet Double nat was terrible for online gaming

  • thepooppack mas (@thepooppack) reported

    @Xplornet @XplornetES please please PLEASE advertise your internet better, maybe something along the lines of “you want dogshit internet and your money stolen? come here to xplornet we’ll do just that and also offer piss poor customer service.”

  • StarLightXfilms starlight productions (@StarLightXfilms) reported

    @Xplornet yo why dose your wifi suck so hard I can’t even play online games or watch a YouTube video on 1080p or 780p it can hardly run 240p like wtf and I had been paying 100 something dollars for 4 years now you guys need to get better plans this is not 2010 anymore

  • boFL3X boFLEX (@boFL3X) reported

    @Xplornet lost another customer and i’ll convince other friends how to set up starlink and switch this bs wifi. get with the program!

  • cpwcsk Chad Peters (@cpwcsk) reported from Dinsmore, Saskatchewan

    @Mullin_95 @Xplornet You are lucky to be able to cancel. I am on day 8 of trying to get rid of them.

  • forlinor Vera said that? (@forlinor) reported

    @Xplornet is there an outage in Simcoe county? Internet has been down 2 days, powercycled everything then tried to call support and the wait is 63 minutes. I have to go out so can't stay on the line. Just want to know how long this is going to be.

  • thepooppack mas (@thepooppack) reported

    xplornet would look at a 4000 ping spike and be like “ooo yeah i see that lag spike but it went back down to 60 is it better now” after doing absolutely nothing but picking their fingers out of their *** and sniffing them. this ****** idiot on call was like yea idk what to do.

  • albertabyron Byron Peters (@albertabyron) reported

    @Xplornet Unfortunately your product is so poor in my community that you can’t download the app while connected to your service… perhaps have an engineer or 2 focus on actually ensuring that the ‘high speed internet’ switch stays turned on

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @higherjessica Xplornet is satellite, I don't believe the towers have anything to do with our net. I'm just in a bad area.

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet makes it virtually impossible to cancel a contract that is under a business name. I can't wait to get away from your absolutely ****** service.