Xplore outages and service status in Burnaby, British Columbia
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Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Burnaby, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver
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Internet | 12 days ago |
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Vancouver
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Total Blackout | 1 month ago |
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Vancouver
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1 month ago | |
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Vancouver
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Internet | 1 month ago |
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Vancouver
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Wi-fi | 1 month ago |
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Vancouver
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Internet | 2 months ago |
Community Discussion
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported@xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!
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Andrea Galante (@AndreaGal67) reported@altimaguy11 The issue is that the Xplornet didn't have the speed or download capability. We have no cell signal where I live so EVERYTHING runs through Starlink...all cell phones (talk and text), internet, VOIP phone, streaming and computers. Seamlessly.
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Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported@xplore_ca 35 mins on hold at 7:30 am cdn’t take one more round of that horrible, speaker blown sounding music.
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Tybernicus (@Tybernicus17) reported@mario4thenorth Same thing as with EORN...Eastern Ontario Regional Network, tasked with getting broadband to rural eastern Ontario. 20+ years and a house bought in '98 can only access Starlink which is not part of EORN. Xplornet satellite latency and cost not competitive. Cell service spotty. When house was purchased Bell Canada promised DSL in 6 months. LOL. First of all too far from local switching central office for DSL.
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Brandon Murphy (@brandonmurph10) reported@xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam
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Ally Bryant (@Eh_Bee_Sea) reported@xplore_ca A tech came today. I am not impressed. This is a fixable problem that has happened and been fixed twice before. It's been years since we had an issue. This guy says the leaves on the trees make it an "unsuitable location for high-speed". Did the tower move? No. My house? No.
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Josh Ciemitis (@JoshCiemitis) reported@xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?
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Ally Bryant (@Eh_Bee_Sea) reportedI'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?
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G. Louise (@Shuswapgigi) reported@MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!
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Michael Quinlan (@MikeSQuinlan) reported@Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.