Xplore

Xplore Outage Report in Burnaby, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Burnaby, British Columbia 02/01/2026 23:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Burnaby, British Columbia

The most recent Xplore outage reports came from the following cities: Surrey, Vancouver and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaCoquitlam Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AndStammers Brent and Carla stammers (@AndStammers) reported

    @Xplornet When are you going to reimburse me for 1. The wrong router. 2. The internet is down and has been for a few days. I believe we were quite silly to go back to you guess. I guess we should have learnt our lesson the first time

  • invigilator4 SK Jo (@invigilator4) reported

    Has anyone else been having problems with #Xplornet wireless for the past week? I'm ready to pull my hair out. Keeps going in and out

  • ms_onamission Ms.OnAMission 🇨🇦 🌎🏳️‍🌈❤️✊🏻🤘🏻🌊🧡 (@ms_onamission) reported

    @Xplornet Does the new website come with better service ? Because currently it’s abysmal.

  • buddydog09 JWG (@buddydog09) reported

    @Xplornet Oh man they are soooooo lucky!!!!! The get to pay for speeds "up to 50 Mbps" while never achieving more than 5 Mbps!!!!! And then get your speeds throttled back to about 2 Mbps while trying to use that unlimited data after you go over your real data limit!!!!!!

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    We signed up for Rogers High-Speed Wireless at our house, and it was installed today. We were getting 10megs from xplornet for $160+ - we are now getting 25meg down and 5 up. Significantly faster.

  • GageCan GageCan🌿 (@GageCan) reported

    @Xplornet Yet EVERY time it rains and I mean EVERY TIME, we lose our service.

  • PitCrewJoel_25 Joel (@PitCrewJoel_25) reported

    @Xplornet is there a reason I pay for 24 hours of internet service but only receive about 20? Extremely unhappy, will be calling later today to complain and ask for a refund or better internet! Never had issues until you bought my internet provider!

  • Jetssuckass1 Jetssuckass (@Jetssuckass1) reported

    @BoydieM @Xplornet You don't want them to get service to you. You'll overpay for crap lol

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet By the way when i finally get my starlink package if you post some festering pile of **** lie, like this with my name on it I will be happy to sue your sorry asses.

  • RGDancingMan @RGDancingMan (@RGDancingMan) reported

    I called Xplornet and they connected me but their service & reliability was terrible, as was their customer support. I canceled their service after about 6 weeks and contracted Picanoc......./3