Xplore Outage Report in Burnaby, British Columbia
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (75%)
-
Wi-fi (12%)
-
Total Blackout (8%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Scully
(@HANSENKTH) reported
@ChrisLaBossiere @Xplornet Once I get mine hooked up Telus is out the door. And once I get access to my business line they are toast there as well. Worst service ever.
-
Tara Jeles
(@Sojeles) reported
My address is considered rural even though i am 8 minutes from a city with 98,000 population. Try getting internet.... @Bell 👎🏻 @Rogers @Xplornet 👎🏻. Yet a borrowed Ipad from school with Rogers data can hotspot Netflix like crazy. No help from any of those companies though!
-
Canadian Karen Walker🎶👩🏻💻🌈🍷🏈
(@jlitke1) reported
@SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"
-
Jay Averill
(@Jay_Averill) reported
@ChrisLaBossiere @Xplornet Had to do the same. They just can’t compete with the speed and reliability of Starlink. Xplornet did have great customer service but that can’t compensate for a poor product they aren’t upgrading.
-
Sean Hollywood
(@seanphwood_sean) reported
@Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!
-
Bluebird (SkiAspen.eth)
(@BluebirdX11) reported
@rkhazzam @Xplornet @SpaceX It’s magical. Setting aside technical performance (poor), xplornet has, in my estimation, the worst customer service offering I have ever experienced from any company in my life. Starlink - so far so good. Lightning fast at the outset. And works.
-
Chris Dyer ConSpark
(@ConSpark86) reported
@Xplornet my internet has been down west of red deer for about 14 hours now, any explanation?
-
Scott Wallace
(@Darsaw1217) reported
@SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.
-
Greg Beldam
(@gbeldam) reported
Just found out that @Xplornet blocked my account on Twitter? That’s nice customer service.
-
Scott Wallace
(@Darsaw1217) reported
@Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.