Xplore outages and service status in Burnaby, British Columbia

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Full Outage Map

Xplore generated 1 outage signal in the last 24 hours around Burnaby, including 1 direct report.
The most common problems reported in this area mention E-mail and Wi-fi.
The most recent signal from this area was received Apr 13, 1:47 PM EDT.

E-mail (67%)
Wi-fi (33%)

The latest reports from users having issues in Burnaby come from postal codes V3N .

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Burnaby	Baseline
Apr 12, 4:40 PM EDT	0	0	0
Apr 12, 5:00 PM EDT	0	0	0
Apr 12, 5:20 PM EDT	0	0	0
Apr 12, 5:40 PM EDT	0	0	0
Apr 12, 6:00 PM EDT	0	0	0
Apr 12, 6:20 PM EDT	0	0	0
Apr 12, 6:40 PM EDT	0	0	0
Apr 12, 7:00 PM EDT	0	0	0
Apr 12, 7:20 PM EDT	0	0	0
Apr 12, 7:40 PM EDT	0	0	0
Apr 12, 8:00 PM EDT	0	0	0
Apr 12, 8:20 PM EDT	0	0	0
Apr 12, 8:40 PM EDT	0	0	0
Apr 12, 9:00 PM EDT	0	0	0
Apr 12, 9:20 PM EDT	0	0	0
Apr 12, 9:40 PM EDT	0	0	0
Apr 12, 10:00 PM EDT	0	0	0
Apr 12, 10:20 PM EDT	0	0	0
Apr 12, 10:40 PM EDT	0	0	0
Apr 12, 11:00 PM EDT	0	0	0
Apr 12, 11:20 PM EDT	0	0	0
Apr 12, 11:40 PM EDT	0	0	0
Apr 13, 12:00 AM EDT	0	0	0
Apr 13, 12:20 AM EDT	0	0	0
Apr 13, 12:40 AM EDT	0	0	0
Apr 13, 1:00 AM EDT	0	0	0
Apr 13, 1:20 AM EDT	0	0	0
Apr 13, 1:40 AM EDT	0	0	0
Apr 13, 2:00 AM EDT	0	0	0
Apr 13, 2:20 AM EDT	0	0	0
Apr 13, 2:40 AM EDT	0	0	0
Apr 13, 3:00 AM EDT	0	0	0
Apr 13, 3:20 AM EDT	0	0	0
Apr 13, 3:40 AM EDT	0	0	0
Apr 13, 4:00 AM EDT	0	0	0
Apr 13, 4:20 AM EDT	0	0	0
Apr 13, 4:40 AM EDT	0	0	0
Apr 13, 5:00 AM EDT	0	0	0
Apr 13, 5:20 AM EDT	0	0	0
Apr 13, 5:40 AM EDT	0	0	0
Apr 13, 6:00 AM EDT	0	0	0
Apr 13, 6:20 AM EDT	0	0	0
Apr 13, 6:40 AM EDT	0	0	0
Apr 13, 7:00 AM EDT	0	0	0
Apr 13, 7:20 AM EDT	0	0	0
Apr 13, 7:40 AM EDT	0	0	0
Apr 13, 8:00 AM EDT	0	0	0
Apr 13, 8:20 AM EDT	0	0	0
Apr 13, 8:40 AM EDT	0	0	0
Apr 13, 9:00 AM EDT	0	0	0
Apr 13, 9:20 AM EDT	0	0	0
Apr 13, 9:40 AM EDT	0	0	0
Apr 13, 10:00 AM EDT	0	0	0
Apr 13, 10:20 AM EDT	0	0	0
Apr 13, 10:40 AM EDT	0	0	0
Apr 13, 11:00 AM EDT	0	0	0
Apr 13, 11:20 AM EDT	0	0	0
Apr 13, 11:40 AM EDT	0	0	0
Apr 13, 12:00 PM EDT	0	0	0
Apr 13, 12:20 PM EDT	0	0	0
Apr 13, 12:40 PM EDT	0	0	0
Apr 13, 1:00 PM EDT	0	0	0
Apr 13, 1:20 PM EDT	0	0	0
Apr 13, 1:40 PM EDT	0	0	0
Apr 13, 2:00 PM EDT	0	0	0
Apr 13, 2:20 PM EDT	0	0	0
Apr 13, 2:40 PM EDT	0	0	0
Apr 13, 3:00 PM EDT	0	0	0
Apr 13, 3:20 PM EDT	0	0	0
Apr 13, 3:40 PM EDT	0	0	0
Apr 13, 4:00 PM EDT	0	0	0
Apr 13, 4:20 PM EDT	0	0	0
Apr 13, 4:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burnaby, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver, Burnaby, and Coquitlam.

City	Problem Type	Report Time
Vancouver	E-mail	3 hours ago
Burnaby	Wi-fi	1 day ago
Coquitlam	E-mail	27 days ago
Vancouver	Internet	1 month ago
Vancouver	Internet	2 months ago
Vancouver	Internet	3 months ago

Nearby cities with recent reports

Vancouver

1 recent signals

3 hours ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

J Snow (@DrewPeacock705) reported 10 minutes ago
@xplore_ca Oh ya? 3 calls to cancel advising AH was deceased and offered death certificate. Still got billed another month and called only to have agent demand to speak to my dead father. Two calls later and it is cancelled. 5 calls total to cancel.
RinksGuy (@RinkGuyD) reported 11 minutes ago
@Xplornetsuppor1 @BlondeBigot11 Not sure if you chose Xplornet Support ironically or not... The single worst ISP ever. Could just be you're retarded.
Karel Baayen (@KarelBaayen) reported 12 minutes ago
@xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH
Sean Uppy (@Suppy86) reported 15 minutes ago
@_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office
Mark Carruthers (@MarkC_Avgi) reported 16 minutes ago
@jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.
ForeverSkittlesClips (@SkittlesClips) reported 16 minutes ago
@xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦
Commissioner Miner (@fanCRTCProfling) reported 17 minutes ago
Also, why is Xplornet not made party to this #CRTC outage file? Do they not operate at all in the area hit by hurricane Fiona?
Garth Twitchell (@GarthTwitchell) reported 18 minutes ago
@Colin1Best @TownOfMiltonON @vankayak I hope you’re right Colin, but I haven’t seen anyone with plans to bring high speed service up First Line Nassagaweya north of 25 side road to Arkell road. I’m close to the Xplornet tower at 28 side road and even so, it’s hard to even do basic stuff at times.
🎃CelticMagician🎃🏳️‍🌈 (@CelticMagician) reported 20 minutes ago
It may not seem like a lot, but we legit have not had this problem since our days with Xplornet. Starlink, you doing okay buddy? The occasional hiccup is a given because of trees, but that wasn't what this was. :/
Josh Ciemitis (@JoshCiemitis) reported 20 minutes ago
@xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?