Xplore Outage Report in Burnaby, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Coquitlam and Vancouver.
| City | Problem Type | Report Time |
|---|---|---|
 Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Justus Hickey 🇨🇦
(@justushickey) reported
from
Brockton, Ontario
Still unable to cancel @Xplornet 's "service". Couple months now. They will email me telling me to call them, and spam my voicemail with digital messages telling me to call. When you call these pricks, you are put on hold until you give up. Zero customer service whatsoever.
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christinelj
(@christinelj5) reported
@Xplornet care to resolve the damage your equipment is causing on my house? Been trying to get help for 3 days. Great service.
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Eric
(@ziahusky) reported
@Xplornet I've been trying for 2 days to disconnect. The disconnection dept is overwhelmed & I can't get through or get a callback. How can I stop my service?
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Marivic Cochrane
(@MarivicCochrane) reported
@Xplornet @XploreMobile Avoid @Xplornet . It's horrible. And a rip off. Stupid expensive for a metered data plan. Get Starlink. 10times faster ,unlimited and doesn't lose connection constantly.
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Mister Bored
(@TheBoredRoamer) reported
Oh suprising news, @Xplornet not working again. Xplornet is the Delorean DMC-12 of internet providers.
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Dale 🇨🇦 🆎
(@DBSLarsson) reported
@TheAstroKiwi Already know of, what, 8+ StarLink dishes around here. Rapidly replacing the TELUS SmartHubs / XplorNet dishes as they are garbage when the cell towers only put out anywhere from no bars to two.
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Jeremy Smith
(@SmittyProblems) reported
@Dell_is_Poo @SpaceXStarlink Data is unlimited and service is about $150 CAD. The first year was good, but they seem to have done the same as Xplornet and sold more dishes than they have capacity for.
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Paul Rhodes
(@Badenoch1) reported
If you are an @xplornet customer it helps to have a back up system. One storm and they are out for a day (and counting.) No response from their (smirk) customer service on when service will be restored.
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Alan Irving
(@berkypigs2008) reported
@Xplornet We have been told by your customer service people that we will not have an appointment until June 2nd. It sucks because we use the wifi for Buisness purposes and staff are not able to do their work. But we still have to pay them. I will forward our details later.
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Natalie McCormick
(@albertaclassic) reported
@Xplornet U r charging me 140/m & hav now throttled me down, 1 can hardly wait for @SpaceXStarlink for my area. Hurry up @elonmusk connect northern AB, this is BS.