Xplore Outage Report in Burnaby, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Melodie Osborne Scott
(@mellybelle57) reported
@Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay
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Cate
(@Co_opCate) reported
@ONTSpecialNeeds Bell was cheaper. Maybe $80 per month. But it was slow. So bad that we ended up getting Xplornet as well (so 2 internet providers) and tethering off of phone data as well. Starlink is much better.
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Riemann
(@Riemann97885212) reported
@Xplornet We Canadians cannot begin to explain how happy we are that Starlink is going to slowly decimate your awful company.
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Robert H
(@Robert_Hammond) reported
@Xplornet The good news? The new LTE service is installed with Ping’s of 45msec~. The sad news is that we haven’t heard anything more about the service outage on the original equipment and the only reason we’re connected now is because “WE”initiated the LTE update. #YGK #Odessa #xplornet
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Nyles Desrochers
(@BaldurBarons) reported
@SteveArdiel If I had unlimited on my phone it would be better tethering to my phone than garbage xplornet.
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Garrett Wolf
(@garrett_wolf3) reported
@RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.
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Sharon Hoyes
(@sharonhoyes) reported
@MaureenParent7 @Xplornet Sounds about right. A few months ago @Xplornet did a fix on our tower. Service was great and what we were paying for, for 2 days. Then they notified us of second ‘fix’ and results have been poor again since then. Clearly they can deliver, just won’t.
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Darren White
(@LongReacher) reported
@Xplornet service vey slow tonight in Southern NB. New customer here. Called 1-800 number, recorded message indicated weather. It’s clear but cold here. 3 kids online learning tomorrow. Is this normal when it gets cold?
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Robert H
(@Robert_Hammond) reported
@Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.
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Darren White
(@LongReacher) reported
@BrentAnderson10 @Xplornet Called customer service back, they tweaked some stuff, and I seem to be back up and running again. Good luck to the kids tomorrow.