Xplore Outage Report in Burnaby, British Columbia
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (75%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (2%)
-
Phone (1%)
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Surrey, Vancouver and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout | |
| Coquitlam |
Internet | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Boulanger
(@Mike_Boulanger) reported
@Xplornet 47 minutes on the phones with only "I guess there's an issue with your tower" Tell me why my neighbour gets 33 mps down and I only get 4? #xplornetsucks
-
Treatz420
(@Creecepticon) reported
My **** internet is really getting to me lately last 2 weeks I peaked at 8 viewers a few times only for my stream to have my voice and a frozen screen. I appreciate those giving me advice believe me I tried adjusting my bitrate @xplornet rural satellite sucks *** needs to be sued
-
Angela Kirbyson
(@kirbysons) reported
@Xplornet Thank you. I deleted it thinking it was spam. I will if it happens again. I haven’t had an email issue.
-
Carolyn
(@caroylnglabsy) reported
i’m gonna lose my **** on an xplornet employee and it won’t be pretty
-
zmarv
(@zmarv) reported
@Xplornet more than 24hrs without any info on issue or resolution. No estimated time given, no web page to inform of status, and no notification to inform of any down or up time, I'm having to restart & call in to check status. Even the light on the router is no indication. Frustrating!!!
-
Freddie Tucker
(@heavyfreddie) reported
@Xplornet I just experienced the most rude and incompetent technical service in my life. 3 hours of my life I will never get back.
-
Rob And Vanessa
(@monstonfamily) reported
Hey @Xplornet 24+ hours without service Harrisburg Ontario.. any updates? Suppose to be replacing panels but nobody at the tower? This is ridiculous!
-
Dawn Alcock
(@dawnpalcock) reported
Anyone else have @Xplornet ??! We are first time customers & it’s awful!!!!!!!
-
Dawn Alcock
(@dawnpalcock) reported
@RevelstokeSign @Xplornet We are new to xplornet & it’s awful!!! We signed up for starlink & waiting to hear from them. You find starlink much better?
-
zmarv
(@zmarv) reported
@Xplornet It's not a particular issue with my account. Is your service still down on Manitoulin Island? Will you ppist a notification here when it's up please instead of having to continuously call to check status or restarting router every so often? Would be of great help