Xplore Outage Report in Burnaby, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver, Surrey and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Surrey |
Internet | |
| Burnaby |
Internet | |
| Richmond |
Internet | |
| Vancouver |
Total Blackout | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Wolf
(@m3t4lw01f) reported
@harrbca Xplornet is sending a tech to point me back at Vanscoy. They admitted on the phone I should never have been left on Martensville as it doesn't meet quality for 25mbps. Shocking, right? Hopefully that gets me through until my Starlink ships.
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Elvis
(@ElvisCavalic) reported
@Pete09904393 @TekSavvyBuzz @CBCNews There is nothing to suggest that the Xplornet management would behave any different is the problem. I don't have a problem with them existing or renting the network, but they don't actually try to improve rural connectivity, they just ***** about big telecom.
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Sean Sopata
(@laethyn) reported
@ElvisCavalic @TekSavvyBuzz @CBCNews I often run at dial-up speeds. And the issue is that a 600$ hardware cost is an entry price far too high for many people. And again: xplornet -> 120 Bell -> 140 Starlink -> 120 All with similar top bit speeds and latency. Only one of them has an upfront cost.
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Stephen Lee
(@stevesbizzs) reported
@Nick62289935 @Xplornet @moseleywilliams I agree Nick, as an Xplornet customer we've had little to no internet for weeks now and the technicians they send out have no explanation. We suspect they've made changes to our service or the traffic management policy is restricting our bandwidth instead of what were paying for
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Metal Wolf
(@m3t4lw01f) reported
My internet isn't working because I'm using it too much. According to Xplornet. That's a laugh, considering we can't use it at all. Google wifi says I'm using 0.2mbps down and 0.3mbps up (when it's actually working). Hardly saturating the connection right?
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Unknown Error
(@UE_Films) reported
@Xplornet your service is so ******* abysmal
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Hannah Beck
(@HannahBeck17) reported
@KT_Koop @Xplornet This!!!! Craig purchased one of the packages from Elon Musk because we were offered it. Not sure when it will arrive but hopefully it's better. He works from home (all the time not just during Covid) and it's been awful
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Robin on Galiano Island 🐝
(@Robinongaliano) reported
@Xplornet Try looking after your existing customers. Service degrades to unusable by the evening on Galiano Island.
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Chopper Face Posting his Ls Online
(@chopperface69) reported
@TekSavvyBuzz @CBCNews Terrible! I know people who live or have cottages that far out and the best option is Xplornet which I had as my only option for about a year. 100gb cap and speeds too slow for streaming. When I called Bell they said they’d do a campaign if they ever made it to my house.
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Fast Jeff
(@fastjeff) reported
@Xplornet Make it sound like you'd send in techs to fix xplornet's duct taped failing infrastructure and it's only this year you've been failing as an ISP.... xplornet is a terrible ISP. #cancelxplornet