Xplore Outage Report in Burnaby, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Burnaby, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near Burnaby, British Columbia
The most recent Xplore outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Surrey and Burnaby.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Wi-fi | |
| Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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IdRatherBeBaked
(@FeministHousew1) reported
@Xplornet Yah I've been doing that for 3 YEARS!!! And guess what! My internet still doesn't work, no one will help and the company won't send a technician to fix it! So what does a person do when the company they PAY for a service doesn't provide the service or assistance????
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D Banks 🇨🇦
(@dbanks460) reported
@Xplornet You have reviewed my account many times and basically said there is no fix sorry about your luck even after numerous CCTS complaints. You continue to advertise speeds you simply can not provide to people and charge outrageous prices. Fix your system.
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Bill Barteau
(@BillBarteau) reported
@Xplornet Signed up for @StarlinkPage service today. They mail their equipment instead of charging unnecessary fees to deliver things that I can install myself. Looking forward to no bills from you as an ISP and Shaw for TV. Overall monthly savings. #YouBlewIt
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Iain Reid
(@IainReid10) reported
@Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?
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Jonathan Fortuna
(@TKC_1233) reported
@Xplornet so I should just expect your crapy service to go out for 5-12 hours every week then, huh? #xplornetsucks
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D Banks 🇨🇦
(@dbanks460) reported
Again @Xplornet speeds are so god awful that I can't do my work from home. Thanks xplornet for providing such a garbage service to rural residence for insane high prices. Glad that Bell and Starlink will put you out of business soon enough much deserved for how you treat people
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GrowCanada420
(@GCanada420) reported
@SpaceX One step closer to useable internet @Xplornet Sucks to be you guys!
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IdRatherBeBaked
(@FeministHousew1) reported
So @Xplornet I've been begging you for 3 years to get my service fixed! I'm paying over $100 each month for internet that works about 40% of the time and that's ONLY if I use an ethernet cable!! This is why people hate @Xplornet!!! #FixYourService #FuckingRipOff #XplornetSucks
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Hugh G Rekshun
(@ThirtyStone420) reported
@Mark_Goldberg @Xplornet By far the worst provider in the history of the internet. It’s 2021, why am I still having to deal with dial up speeds?? Oh right. Because Xplornet oversells towers and then throttles their speed to make up for it.
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Metal Wolf
(@m3t4lw01f) reported
Just had my first real outage with @SpaceX Starlink. Lasted about a half hour, maybe 45 minutes. My account portal had a banner that told me about it AND gave an ETA for a return of service. Two things I've never seen that pathetic excuse for an ISP @Xplornet ever do.