Xplore

Xplore Outage Report in Burnaby, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Burnaby, British Columbia 03/18/2026 19:15

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burnaby, British Columbia

The most recent Xplore outage reports came from the following cities: Coquitlam, Vancouver and Surrey.

Loading map, please wait...
City Problem Type Report Time
CanadaCoquitlam E-mail
CanadaVancouver Internet
CanadaVancouver Internet
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankReardon1 𝔣𝓇𝓪𝐧k ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    OMG the #Internet sucks so bad in #Iqaluit #Nunavut I can’t even load any news site. What’s going on @Xplornet internet keeps dropping

  • Mullin_95 Mayor of Thunderhill (@Mullin_95) reported

    @ayrporte @Xplornet Because for $20 more a month you get 20x the internet, it never slows down. They don’t throttle your speeds after 6pm. Their service was terrible, customer service even worse.

  • Kevin7113 Kevin Smith (@Kevin7113) reported

    @lisaolie @Xplornet Is xplornet service transferable from home to a cottage?

  • ayrporte Ian (@ayrporte) reported

    @Mullin_95 @Xplornet We have been with them for 15 years. Can count on 1 hand issues. Must be there issues What is your solution to solving the issue?

  • rustysask russ hall (@rustysask) reported

    Any one of us with the ‘Kings of Throttle’ Xplornet. Last evening after being dropped from another Zoom meeting, I called ‘’again.’’ As usual I’m stupid and they are smart kind of conversation went on with Xplor for an hour instead of my Zoom meeting.

  • windypopfarm Tyler Burns (@windypopfarm) reported

    @NESaskFarmer I'd take Starlink over Xplornet any day. Well over 50, close to 100 down. 25 up.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • darth_shartist DarkArt.ist (@darth_shartist) reported

    @Xplornet not happy you changed my Sat Internet package so I have to buy these rinky-**** add-on packages if I go over... brings my business to a halt and takes 5+ minutes on reduced speed logging on to your site to buy the stupid packages.

  • duckworth_8 Michelle Duckworth (@duckworth_8) reported

    @Mullin_95 @Xplornet You couldn’t even pay me to have Xplornet. Made that mistake once because there were no other options.. Never again.

  • AvaholicWes Wesley MacDonald (@AvaholicWes) reported

    @Xplornet seems like southwestern Ontario may have an outage. South Woodslee to be exact. Full outage across all servers