Xplore

Xplore Outage Report in Burnaby, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Burnaby, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Burnaby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Burnaby, British Columbia 02/04/2026 01:40

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map Near Burnaby, British Columbia

The most recent Xplore outage reports came from the following cities: Surrey, Vancouver and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaCoquitlam Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Real_McMunchie @Xplornet Eventually, they will block your phone number like they did to me to prevent you from calling to "troubleshoot" their issue. I can't call them at all anymore...

  • Cheford1 Brett Weston (@Cheford1) reported

    Day 2 begging @Rogers to bring service to my area so I can get rid of @Xplornet. There’s Rogers service 2km each way of a cluster of 15 homes...our internet is garbage and everyone has said they’d switch to Rogers. 15 new customers in a single day...that’s just internet not cable

  • dlakescove mcm jm (@dlakescove) reported

    @Xplornet No connection since early this afternoon in davidson lake nb. Is there a problem on your end.

  • Nick62289935 Nick (@Nick62289935) reported

    @Paulywoggsvoice @Xplornet The more "general interest" pieces they put out, the more they push down all the negative posts. It's a simple, yet transparent PR strategy...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca Xplornet tech moved me back to Vanscoy tower today. Was fine until I got home tonight and went completely offline for 45 minutes. Signal quality is *much* higher on this tower vs. Martensville though. Hopefully it stays like it is right now until my Starlink ships...

  • bartin_mennett Martin Bennett (@bartin_mennett) reported

    Second weekend in a row where our internet is completely down. Thanks @Xplornet for nothing.

  • ItsStromer Stromer (@ItsStromer) reported

    @Xplornet I'm guessing they weren't using your garbage company for this right?

  • Cheford1 Brett Weston (@Cheford1) reported

    Day 1 begging @Rogers to bring service to my area so I can get rid of @Xplornet. There’s Rogers service 2km each way of a cluster of 15 homes...our internet is garbage and everyone has said they’d switch to Rogers. 15 new customers in a single day...that’s just internet not cable

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    Hey @Xplornet - working from home and I've got nothing. Either you'll resolve the issue or I'm going to have to hotspot on my cell phone and get major charges on that bill. Sadly, nothing new. Do better. Be better.

  • UE_Films Unknown Error (@UE_Films) reported

    Sorry for no stream today. Extremely frustrating. The fact that it's the 21st century and there are places in Canada that don't have high speed internet is abysmal. And that the local companies won't do **** about it. I'm looking at you @Xplornet @LakelandNetwork @townhuntsville