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Xplore

Xplore Outage Report in Carstairs, Alberta

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carstairs, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Xplore

Xplore is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • paulawhite45
    Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @jbondguy007 @Xplornet Your lucky. The Pugwash NS tower most nights is around 5 to 7 download and maybe 2 upload if you are lucky but we are paying for up to 50 down and 10 up. Never got more then 2 up once

  • lilsugarshack
    Dee Dafoe (@lilsugarshack) reported

    @Xplornet Just got the confirmation that intent will be down from 8am - 10pm tomorrow again. Two days without access to online learning for students and internet for this working from home. Beyond frustrating!!

  • Andreea00113823
    Andreea Carmen (@Andreea00113823) reported

    @Xplornet Did he also find interet service? Mine has been deliberately shut down by @Xplornet . They are unwilling to own up to their mistake. @Xplornet is the worst!

  • rsternat1
    Can Am Rider (@rsternat1) reported

    @bkives Just canceled my Xplornet, replaced with StarLink, 800 times better and it’s kind of cool that I’m supporting a future mission to Mars. Cost was only slightly higher, but the results are well worth it ! I think the Premier is again investing in a poor solution. He should compare.

  • NinesCatudio
    Nine's Catudio (@NinesCatudio) reported

    @miket136 After many years of being a happy Shaw customer, I dived into Xplornet swamp after moving rural. Last fall I cut all ties. I could not pay for 1 MBPS the price of the promised "improved" 10 MBPS. My cell provider delivered a good plan. I only Hotspot anymore.

  • FuckinRikki
    Nobody (@FuckinRikki) reported

    Xplornet is the worst internet providing service I’ve ever used, had people come out 3 times in the past 5 months don’t get what I pay for and 95% of the time it’s not even working. -1/10

  • miket136
    Michael Thomlinson (@miket136) reported

    @NinesCatudio I gave up on Xplornet years ago; it was always the same story “we’re upgrading our equipment, service has improved!” But it never did.

  • ScottWJones93
    Scott Jones (@ScottWJones93) reported

    @GerardCooke8 @jbondguy007 @Xplornet The Bouctouche, NB tower for me was 30-40 mbps all the time last summer/fall. Now it’s 3-5mbps or less the majority of the time & not strong enough for work requirements or to even have 2 devices at the same time. No changes to my devices or network connections. #frustrated

  • SomePEIslander
    Zachary (@SomePEIslander) reported

    @Xplornet my internet totally just went down and my LTE antenna says no signal. Is there maintenance going on in PEI right now? Thanks!

  • billgatescooka
    brandon (@billgatescooka) reported

    @Xplornet Oversold your towers in the past and fixing them now that there’s other options doesn’t make that right not to say I wouldn’t be satisfied with the service working but you know what you did and Because of that me and several other people are still being affected