Xplore

Xplore Outage Report in Carstairs, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Carstairs, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Carstairs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Carstairs, Alberta 12/27/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Carstairs, Alberta

Latest outage, problems and issue reports in Carstairs and nearby locations:

  • paulawhite45 Paula Bennett (@paulawhite45) reported from Didsbury, Alberta

    @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • garrett_wolf3 Garrett Wolf (@garrett_wolf3) reported

    @RagenKajen @NETAGOwireless CCI was terrible, then @Xplornet bought them and it got even worse. There’s a reason everyone went from Xplornet to CCI in the first place. We have to have wifi off on our phones in order to stream tv in the evenings. Even then sometimes we just give up on it.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Hey @Xplornet I got to deal with your rude predatory CSR when cancelling was my service with you, now you send me an invoice for a late payment, on a closed account? I thought your CSR was predatory, guess it's your standard practices.

  • sharonhoyes Sharon Hoyes (@sharonhoyes) reported

    @MaureenParent7 @Xplornet Sounds about right. A few months ago @Xplornet did a fix on our tower. Service was great and what we were paying for, for 2 days. Then they notified us of second ‘fix’ and results have been poor again since then. Clearly they can deliver, just won’t.

  • thebrain2012 Matthew Thomas (@thebrain2012) reported

    @Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.

  • soultrain123 Tracy L. (@soultrain123) reported

    Our @SpaceXStarlink kit can’t come soon enough. I can’t wait to destroy our @Xplornet dish. Xplornet has been down since December 29 with zero action on the ‘case’ I opened. 43 minute call back time, no call back. I call back and wait 25 minutes. New call back time 52 minutes…

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    @Xplornet Thanks for the update. Your customer service folks tell us: It might be an issue with the tower and they were working on it Tuesday (2 days ago) Or that our radio/equipment is now too old to connect to the tower now. Or that we should power on/off our modem+radio one more time.

  • Serena_writes Serena🇨🇦🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Serena_writes) reported

    @ALGfreedom @newhandle17 @elonmusk I got out of my Xplornet contract: caught them in a lie. They told me ‘no prob’ working from home. But the latency prevented me from connecting to work network!! (Signal to satellite too slow esp w/ VPN). I’ll research Starlink, if any latency issues & of avail here. Should be:

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet why does my service keep going out. Going on for last 3 days. Between Port Perry/Lindsay

  • Robert_Hammond Robert H (@Robert_Hammond) reported

    Hey @Xplornet just wondering if they have tried turning the Odessa, #YGK / Kingston tower off and back on again? Or do you have to order in parts to fix it? I know sometimes these things take time but could you at least update the call centre folks with an update or ETA?

  • DJLO whatajokeffs (@DJLO) reported

    @Xplornet Please enjoy fixing your broken service for your paying customers.