Xplore outages and service status in Cathcart, Ontario

Problems in the last 24 hours in Cathcart, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cathcart, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Cathcart, Ontario

Latest outage, problems and issue reports in Cathcart and nearby locations:

• 
  Dan K (@Feefyou) reported 16 minutes ago from Brant, Ontario

  @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

• 
  Sandra Steeds (@SandraSteeds) reported 30 minutes ago from Brant, Ontario

  @Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lomaxcat (@VoosieVooters) reported 2 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Ed DeBruyn (@debruyn_ed) reported 4 minutes ago

  @ConsumerSOS The inhabitants of Pretty River Valley, near Collingwood, Ontario, kneel before God of Elon because Bell, Rogers, Telus, & Xplornet can not provide cellular/internet service even close to what StarLink Satelite service provides. Yet 🇨🇦’s pay highest fees in world. Good travels!

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 4 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑

• 
  Beverly | 📌Commissions open in pin!!📌 (@ShazelFable) reported 5 minutes ago

  My internet has been on and off since yesterday. Xplornet internet freakin sucks DX

• 
  jerome tetreault (@tetrje) reported 6 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.

• 
  Byron Darlison (@ByronDarlison) reported 9 minutes ago

  @xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?

• 
  Lucas Bourque (@Lucas_Bourque_) reported 10 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  CdnARS VE4PER (@CdnARS_VE4PER) reported 12 minutes ago

  @BobIrvingCJOB and since I am in rural area with @Xplore aka xplornet ISP with oversold network hardware infrastructure service often degrades so badly that they force me to be wasting my $25/mo fee on bomber games as well so these things appear to be new standards of customer service 4 all biz

• 
  AtomicHydra (@atomic_hydra) reported 12 minutes ago

  @xplore_ca I think I need one of these in my backyard so I can get better service. What a joke. Do NOT sign up for this company.

• 
  Moe G (@moegaultier) reported 14 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…