Xplore outages and service status in Cathcart, Ontario

Problems in the last 24 hours in Cathcart, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cathcart, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Cathcart, Ontario

Latest outage, problems and issue reports in Cathcart and nearby locations:

• 
  Dan K (@Feefyou) reported 22 minutes ago from Brant, Ontario

  @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

• 
  Sandra Steeds (@SandraSteeds) reported 25 minutes ago from Brant, Ontario

  @Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CDN_NRG (@CDN_NRG) reported 6 minutes ago

  @xplore_ca Terrible.

• 
  Smokey Bull 😤 (@KingPearye) reported 12 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 13 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.

• 
  CJH (@CJH39493411) reported 16 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  Jo Watier (@kowalat) reported 21 minutes ago

  @MtlYlavoie @simard_colette He was the only way we could get decent, fast, reliable Internet after Xplornet. With Xplornet it took between 2-3 minutes just to go from one email to the next. Speed was crap but with Starlink lightning fast. We only got rid in September because Bell Fibe arrived,

• 
  Tristan Koschmann (@TristanKoschma2) reported 22 minutes ago

  @xplore_ca Hey your guys is internet is down since Thursday any help ?

• 
  Mike Gazzola (@The_RealestReal) reported 22 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Ally Bryant (@Eh_Bee_Sea) reported 23 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 24 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.

• 
  Clint Howard (@Haywire_45) reported 25 minutes ago

  Anyone else’s Starlink really slow today? It’s as bad as xplornet was.