Xplore Outage Report in Cathcart, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Cathcart, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cathcart and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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TV (2%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Cathcart, Ontario
Latest outage, problems and issue reports in Cathcart and nearby locations:
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Dan K
(@Feefyou) reported
from
Brant, Ontario
@Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.
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Sandra Steeds
(@SandraSteeds) reported
from
Brant, Ontario
@Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Vince
(@Vinodies) reported
@Xplornet So the equipment you provide fails making my connection unacceptable and you think I should pay someone to come replace that!? How is this acceptable customer service? I have NEVER has an ISP do that. If this is how you operate I will move to @SpaceXStarlink
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albertarebel
(@albertarebel1) reported
@reikokoyama79 I was the other way with cci. When xplornet slows me down I can still look at tweets and see the gifs and videos. I couldn’t do that with cci. I also told the cci installer he was pointing the hardware in the wrong direction but he wouldn’t listen. So after 2 years I said bye
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet fix ur service
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Kim Carson
(@KimYCarson) reported
Seeking assistance from @Xplornet has been beyond frustrating. Treated so poorly by customer service.
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ
(@JohnnyKasudluak) reported
Xplornet News, As a customer we had switched over from the KA2 satellite to keep Xplornet as our isp. I specifically asked to keep my overage plan b4 the switch, that it was only equip change, which they confirmed. Then we are at limit state? 2nd call, 3rd call. Wtf, plan n/a?!
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Debora Bonsignore
(@DeboraBons) reported
@Xplornet I ended up waiting 2.5hrs. The speed is still ongoing and is no where near where it should be. Instead of full credits for 3 months they noted a $50 credit which sounds unreasonable for service issues where I was unable to use internet. Account: 1165631
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Jim Bandell
(@BandellJim) reported
@Xplornet worst customer service!!!! Done. Changing providers!
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Murray
(@Murray70051295) reported
@SpaceXStarlink Good evening I live in rural Canada. We have a wide variety of radio internet and satellite xplornet. The problem is they are slow and unreliable. I am a contractor that would like to become an installer for starlink.
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Len and puppy Karma.
(@karmadashepherd) reported
@JamesMoore_org Please fix xplornet its a company that doesn't listen to the consumers, riddled by issues and incompetence
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Thomas Martineau
(@TMartineau) reported
Still so happy about a month into my @SpaceXStarlink service! Unhooked my Xplornet modem today and probably going to cancel in January. Expectations have been exceeded so far with the new service. Thanks @SpaceX for fixing a big issue!!!