Xplore Outage Report in Cereal, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Cereal, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cereal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (78%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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DanaA
(@lifewith3boyz) reported
@Xplornet No you say you will but you never do, even after repeatedly calling you.
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Rebecca Parker
(@sheepfarmbecca) reported
@xplornet your download is at 0.03! Honestly! Upload was a whopping 0.6! I don't pay for this poor service.
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....
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Andy Poirier
(@andy_poirier) reported
@Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.
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Matt Marsh
(@marshmat) reported
@Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Treatz420
(@Creecepticon) reported
My **** internet is really getting to me lately last 2 weeks I peaked at 8 viewers a few times only for my stream to have my voice and a frozen screen. I appreciate those giving me advice believe me I tried adjusting my bitrate @xplornet rural satellite sucks *** needs to be sued
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Gerard Cooke
(@GerardCooke8) reported
@APLenehan @Xplornet Fix the Pugwash, NS tower please
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Matt Marsh
(@marshmat) reported
@Xplornet Details in your DMs, Xplornet, but we'll have this discussion in public so @EORN_CA and other #Xplornet customers are in the loop. Issue 1: You can't say "there will be scheduled downtime of indefinite duration between 7 am and 7 pm tomorrow". That's not how the telecom....
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Treatz420
(@Creecepticon) reported
@Xplornet I will call I just want to know what is actively being done to help reservations who have to use your service and have to struggle to get a decent signal. I had same issues in Maskwacis moved to Tsuu'Tina same issues. Your boasts of fast streaming may work if your the only person