Xplore Outage Report in Cereal, Alberta

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Problems in the last 24 hours in Cereal, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cereal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 26: Problems at Xplore

Xplore is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• m3t4lw01f (@m3t4lw01f) reported a minute ago

  I used to enjoy burning Xplornet in these tweets because you kind of need a sense of humour when you're a customer of theirs. My sense of humour about this is rapidly turning into a sense of rage at their utter incompetence at doing anything other than collecting a payment.

• Fast Jeff (@fastjeff) reported 4 minutes ago

  @Xplornet Xplornet is so slow or down, might as well do something while stuck at home

• Ashley Y (@ASHESOJMJPN) reported 9 minutes ago from South Frontenac, Ontario

  @Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..

• Chris Wood (@woodzybcfc) reported 10 minutes ago

  @Xplornet A week went by no call, so another call to Xplornet and was advised they have escalated the call and we will get a response by end of day Monday. Don’t be shock as we were bot we didn’t get any response or call. To think this is just to set up a service appointment.

• sampaguita ll 🇨🇦 (@Sampaguita_II) reported 12 minutes ago

  .@Xplornet, power companys warn their customers before planned maintenance so any one working at home can reschedule zooms, emails etc. Why do you just shut things down with no warning when people have to work from home using the internet? Show some concern for you customers!

• Without vaccines, I would be dead Sebastian Jones (@JonesSebastian) reported 14 minutes ago

  @Xplornet OK! What was the cause and nature of the outage? Should we expect more of the same? I have heard from other subscribers asking the same question.

• Chris Wood (@woodzybcfc) reported 17 minutes ago

  @Xplornet Firstly the contractor Interpc took no time to set up the system he “Andy” was more interested in leaving to get to another call rather than ensure the service was performing correctly.

• m3t4lw01f (@m3t4lw01f) reported 17 minutes ago

  Installing a game on Xbox. Started yesterday at 3pm. It's downloaded 28.77GB since. Let's do the math on how slow my 25mbps @Xplornet connection actually is, shall we? 28.77GB=235765 megabits 29 hours=104400 seconds Divide the two and we get 2.3mbps. "Up to" in action.

• Fred Cee (@Fred_Wreck1983) reported 19 minutes ago

  @Xplornet they'll get more entertainment from tobogganing, then they would from ur **** service.

• Terry Somers (@DBTuner) reported 21 minutes ago

  @Xplornet Why is your customer service telephone line not working either?