Xplore

Xplore Outage Report in Cereal, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cereal, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cereal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Cereal, Alberta 11/24/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Wow, they just want you gone as a customer dont they? How can it be working if you can’t even connect on a regular basis to their service. Are they actively shutting you down?

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it sucks that @WaveDirect1 couldn’t get a quality signal at my house. I was that close to being done with @Xplornet and their **** service forever. #xplornetsucks

  • blocksurfing Drew (@blocksurfing) reported

    @jwallone @Xplornet Exactly. You know that this “increase” is only happening because there is finally a superior solution on the market. It’s cheaper, simpler, and 10x times better.

  • androdragynous trophy grill husband canon 'horse' canonkiller (@androdragynous) reported

    @Xplornet I emailed through the proper forms a while back about my household's internet being slow and spotty to the point of being unusable and was never replied to, and the issues have persisted for a few weeks now. Would love some help on the matter because it sucks. Thanks

  • WolfAndWyrm Casey Wagner (@WolfAndWyrm) reported

    In 24 hours we should hopefully have reliable internet and not this #Xplornet ****.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    14 hours and counting for this current @Xplornet outage. It bears repeating that they told me it's working fine based on how much data I use. Just rebooted the equipment again, let's see if it decided to reconnect now...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Well would you look at that? Another @Xplornet outage at my place. But hey, since I've used 800GB this month it's working fine and there's nothing to see here. I've never looked forward to dumping something so much as I have you...

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet I've been through all of this before and even after reviewing my information they basically just tell me I'm **** out of luck and it is what it is. I've missed important meeting because the service is so terrible I cannot connect to a voice call.

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.” What you guys do should be criminal.

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    It should not be this hard to get internet service in rural Ontario @Xplornet We have had internet with you for almost 2 weeks. Perfect during the day but I have to reset the modem every morning? Tech guy I just spoke to said today's was a service outage and...