Xplore Outage Report in Cereal, Alberta
Why is my Xplore service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
Problems in the last 24 hours in Cereal, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cereal, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Xplore
Xplore is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse Campbell (@INeededTheMoney) reported from Zorra, Ontario@Xplornet Could you provide a decent service then? Literally the most expensive, slowest internet, since dial up!
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m3t4lw01f (@m3t4lw01f) reported@Xplornet Thanks for keeping everyone updated on where not to go. I suppose the food bank thing is nice, since I can't Google where my local one is using your service. I'll sacrifice my data plan to Google that instead of talking to you guys in person, though.
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AC (@GroulxGrant) reported from Nipissing, Ontario. @Xplornet offered to waive overage fees during covid. This offer suddenly stops and now I’m on the hook for close to $400! I didn’t even know I was over!! Been a customer since 2013 and customer ser. basically told me to cancel my service if I didn’t like it. So disappointed.
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Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick@SucksXplornet Let’s keep spreading news on @Google about @Xplornet until they shut down and can no longer engage in toxic behaviour
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Mat (@dirtyspades) reported@Xplornet is by far the worst customer service out of any company I’ve ever dealt with. They provide a service that over time gets worse yet they continue to add a small charges every few months to the bill. When there is issues they will not reply back to any emails. #brutal
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Piper 💫 (@PiperYeen) reported from West Perth, OntarioMy internets been out since last night -_- fml xplornet sucks
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Jeff Geisel (@GeiselJeff) reported@Xplornet Bring it down too woolwich twp and our garbage internet !!
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m3t4lw01f (@m3t4lw01f) reported@Xplornet Do you work at the pace of a garden slug working its way across a five acre garden? I suppose that's apt given how slow your network is. Don't want people getting used to the idea you can go faster.
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Sean Morrison (@SeanMor27198990) reported from Hampton, New Brunswick@SucksXplornet @CRTCeng Xplornet is the worst Internet in Canada 🇨🇦 while Bell has the best Internet in Canada 🇨🇦 and they are both rural Internet Providers
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward IslandOur new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.