Xplore

Xplore Outage Report in Cereal, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cereal, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cereal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Cereal, Alberta 03/13/2026 12:50

March 13: Problems at Xplore

Xplore is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You forgot a few quotation marks, here, I'll add them for you. "up to" and "unlimited". If you're in that area, just keep moving, xplornet is a horrible ISP. #cancelxplornet

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Currently getting 18mbps down and 2mbps up on my @Xplornet connection. It was like this Saturday, Sunday and Monday as well until 5pm, then it went south. Is there a daily transfer limit? Is it just network load? This makes no sense.

  • WillGoodrich_ Will Goodrich (@WillGoodrich_) reported

    Avoid @Xplornet at ALL costs if you can. Their service isn't working? Too bad, you have to pay a minimum of $125 dollars. Shadiest ISP in the world that masquerades as a "rural hero." Thanks for the 0.45 mbps.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Run away, deer. They'll sign you to a 2 year contract and only deliver what they say they'll deliver for UP TO a month then you'll see your service go down the drain. Avoid xplornet, they are a terrible ISP. #cancelxplornet

  • MaryYoungLeckie Mary Young Leckie (@MaryYoungLeckie) reported

    @Xplornet Dear @Xplornet your service is terrible and soon you will be obsolete. What a pity you couldn’t deliver quality service and all our hard earned $$ will go to Starlink, a US company.

  • melissacoady Melissa Coady (@melissacoady) reported

    @Liam_LizardKing We had xplornet and didn’t work. Had 100% signal coming in but nothing going out. I think it depends what part of the harbour in. I know Dennis has it over your way. Maybe check with him!

  • thepooppack mas (@thepooppack) reported

    @Xplornet be like oh it’s 12 am time to make the internet god ******* awful for the rural areas we advertise our internet company for.

  • mjcboutin MJC (@mjcboutin) reported

    @kevdevlyn @Xplornet Outside a captive market, they would go bankrupted with highest rates and poorest service levels. Competitors will soon be here, finally.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Brand spanking new tower and they still straight up admit that they're going to oversell the crap out of it by telling people "UP TO" 50mbs. Word is out, we all know that lie. #cancelxplornet

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Another day another ECI(hex) 03BC501 drop. Like I have said every time. This is a daily occurrence and is a joke. Either upgrade the towers to provide a stable service or I won't be the only customer who jumps to #Starlink at first chance.