Xplore

Xplore Outage Report in Cereal, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Cereal, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cereal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Cereal, Alberta 11/27/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet why is my connection still broken? Why after 12 hours there is no restore ETA???????

  • n3k0y02 Neko (@n3k0y02) reported

    @xplornet As I am sharing my issue with Xplornet, details about said issue, and frustrations, I get put on hold WITHOUT any warning... WOW... Didn't even let me finish talking or give a warning. Absolutely bonkers!!

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet 70% packet loss, internet cuts out anytime someone opens a browser. can you guys fix your **** for ***** sake

  • 4mlm3 Maureen (@4mlm3) reported

    @Xplornet My service has been down all day (Eastern Ontario). I work from home and need to know if I will be able to work tomorrow. Please give us an estimation of the time we can expect our service to be back. I know stuff happens, but surely by now you must have an estimate.

  • HigginsRon Ron Higgins (@HigginsRon) reported

    @CRTCeng @Xplornet charges me $165 for 150GB and states up to 1 mbps up and up to 23mbps down. I get 0.4 up and 1.6 down. I get 50% up and 14% down which is ridiculous and a rip off. What's your role and btw it is not just me as you are probably aware already. @MaryamMonsef

  • zoenloll zoen! (@zoenloll) reported

    @Xplornet FIX UR ****** *** WIFI SO MY GOD CONTROLLER DUO CAN PLAY WITHOUT WHINING PLS I BEG UR SHITCAN INTERNET HOLY **** EVERY 2 SECONDS THIS KIDS CRYING ABOUT 700 PING AND PACKET LOSS @Crimson734 love u babe

  • Feefyou Dan K (@Feefyou) reported from Brant, Ontario

    @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

  • Feefyou Dan K (@Feefyou) reported

    A good dial up connection, WTF is that Xplornet? You are too focused on growth and acquisition that you forget your customers in your wake. We are a business customer, and you have royally prevented any of us in the office from using you for our personal internet at home.....

  • Richard61773513 RAD🇨🇦 (@Richard61773513) reported

    @ONinfra @simcoecounty High speed internet, or more crap @Xplornet ? There is a big difference.

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet and gaming is like dragging your ***** across glass for a mile. Get your internet straight, ffs your **** internet makes me want to pull my hair out it is so trash. If you cant offer a minimum of 50mbs average, give me my ******* money back