Xplore

Xplore Outage Report in Charlemagne, Lanaudière, Québec

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Charlemagne, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Charlemagne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Charlemagne, Lanaudière, Québec 01/21/2026 12:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Charlemagne, Lanaudière, Québec

The most recent Xplore outage reports came from the following cities: Montréal, Laval and Duvernay-Est.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Total Blackout
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • n3k0y02 Neko (@n3k0y02) reported

    @Xplornet 1.5 hrs, primarily on hold; I have had more than my share of Xplornet for 1 day! 😑 Issue was ultimately resolved once I reached a supervisor. I'm a new client & made more calls to technical and billing support in the last several weeks than in my 5 years with #ShawCable /1

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet @4mlm3 Sooo @Xplornet ... I have been without service for 12 hours. Can you please provide a RESTORE ETA???? This is pathetic service.

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet why is my connection still broken? Why after 12 hours there is no restore ETA???????

  • Feefyou Dan K (@Feefyou) reported

    A good dial up connection, WTF is that Xplornet? You are too focused on growth and acquisition that you forget your customers in your wake. We are a business customer, and you have royally prevented any of us in the office from using you for our personal internet at home.....

  • VoosieVooters Loricat (@VoosieVooters) reported

    @GordHardie @LifeofaDman @Xplornet If you have ANY other option, don't sign with Xplornet. Worst ISP on the planet.

  • 9a3tan G. H. (@9a3tan) reported

    @Xplornet Too little, too late. Your technology is outdated. I hope you have some new tech coming to compete with Starlink. The high ping and poor connection quality is not up to the 2021 standard.

  • middle_over Middle of the Road and Driven Over (@middle_over) reported

    @strathconian Forgive my ignorance on the issue, but why can people in rural areas not subscribe to one of the satellite internet services, such as xplornet?

  • 4mlm3 Maureen (@4mlm3) reported

    @Xplornet My service has been down all day (Eastern Ontario). I work from home and need to know if I will be able to work tomorrow. Please give us an estimation of the time we can expect our service to be back. I know stuff happens, but surely by now you must have an estimate.

  • HigginsRon Ron Higgins (@HigginsRon) reported

    @CRTCeng @Xplornet charges me $165 for 150GB and states up to 1 mbps up and up to 23mbps down. I get 0.4 up and 1.6 down. I get 50% up and 14% down which is ridiculous and a rip off. What's your role and btw it is not just me as you are probably aware already. @MaryamMonsef

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @koopy @Xplornet We had them as a internet provider then moved 10 min away (still in the country) and got Bell. Never, ever an internet issue, worth every dime. 🙌 You don’t realize how bad a service is until you have a better one to compare it to.