Xplore

Xplore Outage Report in Chatham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chatham, Ontario 12/25/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • judlill Julli (@judlill) reported

    Up your service @Xplornet or you go outta business to @starlink

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.

  • awmiller21 Aaron Miller (@awmiller21) reported

    @chrisjgalway @Xplornet Our service has been off and on over the weekend. This after a recent upgrade to ‘faster and more reliable’ (and more expensive!) service.. Yet, @Xplornet will continue to bill.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @Xplornet Another day - another complete outage south of Picton. No updates from Xplornet- notta!!! This is day 5 - complete outage yesterday and day before. ~ 2 days of outage from 7 am to 6 pm immediately before that. Thinking it’s time to contact local and provincial govt?

  • chrisjgalway Chris Galway (@chrisjgalway) reported

    Maybe the reason @Xplornet isn't communicating outages is because they are using themselves as an internet provider and their service is down

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @AdryanBorins @Xplornet @DominicNST Same here Adrian - must work from home. So many of us got impacted last week. No apology from Xplornet- nothing. Just saw posting on down detector that Xplornet did not want to send a tech today. Thought to myself - are we back in 1922?

  • judlill Julli (@judlill) reported

    @Xplornet rip off service when we pay for more than we get

  • plain_me9 JustPlainOldMe (@plain_me9) reported

    @bruceanderson @Xplornet I had @Xplornet for years as I lived in the country. They are the worst of the worst. I lived in a bungalow and they wanted to put a 30' antenna on my roof.

  • Darsaw1217 Scott Wallace (@Darsaw1217) reported

    @SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.

  • martinmc1964 Martin 🍁⛳️🛶🇨🇦 (@martinmc1964) reported

    @Xplornet @bruceanderson What about the rest of us with lousy service from @Xplornet ???