Xplore

Xplore Outage Report in Chatham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chatham, Ontario 01/13/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PitCrewJoel_25 Joel (@PitCrewJoel_25) reported

    @Xplornet is there a reason I pay for 24 hours of internet service but only receive about 20? Extremely unhappy, will be calling later today to complain and ask for a refund or better internet! Never had issues until you bought my internet provider!

  • JohnWatersTrash 🌺Lilisaurus Wrex🦖 (@JohnWatersTrash) reported

    @DavidBe17330646 @Xplornet Yeah, when we were a customer they literally replaced the service we were on with a new radio and new clients, all while insisting it was our problem and charged us several months for service that didn't exist.

  • Jboneman1973 East Coast (@Jboneman1973) reported

    @Xplornet When will the 5G network be rolled out to Maces Bay.

  • ShaneEthan1 Shane (@ShaneEthan1) reported

    @ImTyJordan @PurolatorHelp The worst customer service I had was talking with Xplornet. You think they know what you're talking about then shuffle you around departments until you finally give up.

  • StephenWLee Stephen Lee (@StephenWLee) reported

    @landon707 @elonmusk Friends down the road from me just received there's. Waiting to see how much better it is, and if my location is suitable to receive signal. If so, I may also be leaving Xplornet.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @ProudAFAmerican @angie_keathly Same here. I’m semi-rural 30 miles from the centre of Toronto. Crap internet via Xplornet. They have a monopoly here. Maybe 12 mg download speed on good days.

  • AndStammers Brent and Carla stammers (@AndStammers) reported

    @Xplornet When are you going to reimburse me for 1. The wrong router. 2. The internet is down and has been for a few days. I believe we were quite silly to go back to you guess. I guess we should have learnt our lesson the first time

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet @EricssonNA I finally got the conformation from Starlink. I am now counting down the days till your garbage service can go suck lemons

  • boredof_bs heather (@boredof_bs) reported

    @Xplornet Don’t do it. Worst mistake of my IT life

  • NLpicker Keith (@NLpicker) reported

    @futonsrf @Larry_Short @VOCMNEWS I have xplornet and it sucks, patiently waiting for a better service