Xplore

Xplore Outage Report in Chatham, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chatham, Ontario 11/11/2025 17:50

November 11: Problems at Xplore

Xplore is having issues since 05:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DeniseMiller76 Denise Miller (@DeniseMiller76) reported

    @Bocabec99 @Xplornet Same. Every few days the past month was getting an email about upgrades from 8am until 8 pm. Hard when you work from home. I have no cell signal here, can't tether. Ended up working from @Reedspointpub one day. That was a positive actually, but it has been a bad month for sure.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet 1/after days of hell your customer service supervisor said a tech needed to be sent out at my expense. He then hung up on me. He said when I expressed costs already personally incurred with frustration that if I was not going to be professional he would end the call.

  • RealStarDeLuna Star (@RealStarDeLuna) reported

    @Xplornet is down for no ******* reasson once again. I hate this company with a passion.

  • ddog9 Shawn Colborn (@ddog9) reported

    Going on 60min currently on hold to cancel our @Xplornet service. There is zero chance we would recommend them for rural internet. They are a complete disappointment. #bebetter

  • LesliRichone EmilyR (@LesliRichone) reported

    @Xplornet Omg nooo worst experiences ever

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet rockyford tower in alberta is down. No internet service

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Connie Certusi CRO Home Services I messaged you. Kindly get my internet fixed. I am NOT calling again after wasting Friday evening and sat and the being hung up on by you service supervisor.

  • TheSmichers yeeet (@TheSmichers) reported

    @Xplornet Richmond Ontario internet is down since this afternoon, couldn’t get through to customer service. Any eta or ya gunna tell me you’re sorry for any inconvenience and to dm you my account number lmao

  • LesliRichone EmilyR (@LesliRichone) reported

    @Shuswapgigi @Xplornet Tell them you are leaving if they don’t charge you less for crappy service, I only paid 50$ a month for unlimited data and high speed for 2 years

  • HylohsFFA Hylohs (@HylohsFFA) reported

    @Xplornet fix your services my wifi is being ***