Xplore

Xplore Outage Report in Chatham, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Chatham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Chatham, Ontario 12/27/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @theJagmeetSingh It is so bad Canadians don't even realize it. I get taken advantage off and laughed at on a monthly basis living in the North (Iqaluit, Baffin Island) @Bell around 500 for 3 cell phones, no plans available for my needs. @Xplornet around 1K per month through home office. No plans.

  • botterillsales Todd Botterill (@botterillsales) reported

    @SilverStarAg @StarlinkPage We should start a support group lol, waiting after sending a deposit, can't wait to boot xplornet

  • antonio2435_ Anthony (@antonio2435_) reported

    @Xplornet Yeah I know but your satellite service doesn't offer unlimited download, which is mandatory for my household

  • ggrayfarm Glen Gray (@ggrayfarm) reported

    @SilverStarAg We have good internet as we have an xplornet tower in Aylsham but no cell service. Great for fire calls. I can see 3 cell tower lights but can’t call out

  • JakeMacNeil3 Jake Macneil (@JakeMacNeil3) reported

    @Xplornet You guys should consider rebranding your company name to “We can not explore the internet because it never works”…. Brutal

  • SilverStarAg Kyle Boxall (@SilverStarAg) reported

    @SaskTel @Xplornet @MyAccessCA should be investing in rural communities for better internet services and tens of thousands of rural customers wouldn’t opt to support a certain California company for our internet. 1/2

  • davinalytle Davina Lytle (@davinalytle) reported

    So, Xplornet finally said they'd come out and do a service, but the person that was supposed to send out the work order forgot??? Are you kidding me, it's been 5 weeks since the first time we called?! @xplornet

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    Been trying to watch YouTube for like a week but @Xplornet is just hot garbage, not to mention they still charge an arm and leg for data services that are capped. In 2021. Can't wait to get rid of this **** ISP.

  • seeteegee Chris McGee (@seeteegee) reported

    @pugganoche @kathleenogrady Another option I didn't know existed is Bell Wireless Home, which we're on right now. It works well for us right now. It's Bell, but at least it's not Xplornet. Sorry for all the suggestions. Just trying to help people get off terrible internet.