Xplornet Outage in Chestermere, Alberta

@ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.

@ilonagrace_ @Xplornet same for us, no signal at all! ... don’t bother to phone to complain, as they just don’t bother to answer!

@Xplornet please help me understand how the cost of our internet service in @RockyViewCounty has increased 30% in 2 years. The speed/service certainly hasn’t changed. I can get faster service tethering off my cell with @Bell #ruralinternet

Xplornet is a terrible commercial. If I was ever getting married (I'm not), and my mother couldn't be there, there's no ******* way I'm making her watch it from a computer screen.

@Xplornet what does it take to just get through? Multiple times now my wife and I have called to cancel our service. Despite being ensured in June we had cancelled we are still getting charged. Sitting on hold today for an hour and a half and counting today.

@NockAndLoose @Xplornet 1/2 Same here and he was hostile when I declined his bribes. Also refused to have their antenna equipment removed from our brick chimney. Basically keep it or take it down ourselves (I’m 75) Or pay an @xplornet service person to remove it. Absolute crap service

@Sunny94FM @Xplornet Here’s a reason why not. Another company offered fibe internet in our area. Higher speeds and cheaper than my Xplornet LTE contract. When I contacted xplornet to cancel they said I have to pay to have their equipment removed from our brick chimney or we could just leave it Brutal

@Xplornet I am literally 3 feet away from my internet router, and I can’t play my own music from Spotify. I’m done paying $149 a month man. You are overloading customers on to P2P towers without acknowledging the data it takes. Either fix it, or I’ll covince thousands to switch.

@Xplornet Don't sweat it, I cancelled my service.

for abt $15 /mo more far superior service Total init bill $922 includes 1st month's service fee extra outlay is only $764 all freight & taxes in @Xplornet is simply causing me to waste my $25 / TSN subscription fee anyway so switching looks better all the time.

@Xplornet Down again. So frustrating!

Called @Xplornet to cancel my service and they told me I'd need to hold for 84 minutes to speak to a loyalty agent. That's a hostage situation.

@_crackrocks_ @Xplornet Same here. Calling the tech support gets you nowhere. Endless loop of getting transferred from xplornet to full throttle. Worst customer service experience ever.

@BigBadJuan xplornet is working and they tell me. Or this one time when both were down, some strange v slow c-band service (something like that) wasn't and told me that way.