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Xplore

Xplore Outage Report in Clarenville, Newfoundland and Labrador

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Clarenville, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Clarenville, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • farmerwillie27
    Bill Thiessen (@farmerwillie27) reported

    @BaldurBarons @Xplornet We also don’t stream any big things. Used to be off the Glenora tower but had a few issues. They turned us to pilot mound and been decent ever since

  • Saittech89
    Saittech (@Saittech89) reported

    @Xplornet is the worst internet provider. Pay for 25Mb download and I can barely get 2Mb. I call and they say its peak time and there is nothing they can do. how about don't overload your system. Can't wait for my Starlink to arrive. Pay less for WAY more and no data caps.

  • joseywhales53
    Don Janes (@joseywhales53) reported

    @Saittech89 @Xplornet same **** here paying for 25mb.just did speed test 554 kps

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet @wntdthegreat Why tell people to call in? You aren't going to do anything to fix it. Just be honest with people already that you have been taking advantage of Canadians for a number of years now. The only way out of your impending demise is going to be honesty. #reckoning #StarlinkForTheWin

  • LivingRDestiny
    Living Our Destiny (@LivingRDestiny) reported

    Well fawk surprise surprise my internet is down AGAIN...fawkin xplornet..put in my order for starlink couple weeks back and can't wait..I basically pay the same now for service I don't get most of the time..and when I do the speeds are ****.. #xplornetsucks #starlink

  • staceybruneau
    Stacey (@staceybruneau) reported

    @BaldurBarons @landon707 @Xplornet Ah crap that sucks. Hopefully soon. It’s pretty awesome.

  • Saittech89
    Saittech (@Saittech89) reported

    @joseywhales53 @Xplornet go pre order starlink, if you need any info or have any questions just ask me, people are already getting over 300Mb down on starlink

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @landon707 @Xplornet You can’t get it? I had to send it back. Im not in the zone for awhile. Garbage.

  • katie_wakely
    Katie Wakely (@katie_wakely) reported

    @Xplornet 3 previous phone calls did nothing to help, man I spoke to this morning solved my problem in about 10 minutes.I’m not convinced there were ever upgrades being done to “the tower in Baltimore”. However we now have internet after 6 days without.

  • jazzhammer
    abraham tio (@jazzhammer) reported

    @Xplornet speedtests are a great tool for xplornet. you use them to point out how fast the service is when you can selectively tune a high number, like oh, the days around invoice time, and in the same breath say that a low number isn’t accurate because .... reasons. amiright explornet?