Xplore outages and service status in Cobourg, Ontario

Problems in the last 24 hours in Cobourg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Cobourg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Cobourg, Ontario

Latest outage, problems and issue reports in Cobourg and nearby locations:

• 
  Amy Urquhart (@PureMagicAmy) reported 14 minutes ago from Alnwick/Haldimand, Ontario

  .@Xplornet are there known issues in Northumberland County? Have been without internet service since about 4 pm yesterday. #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Uppy (@Suppy86) reported 5 minutes ago

  @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office

• 
  Lomaxcat (@VoosieVooters) reported 7 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Sagittarius (@Regretful_Livin) reported 9 minutes ago

  @xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat

• 
  Derek McLean (@dmclean82) reported 10 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  Nick Dodd (@nickdodd) reported 14 minutes ago

  I lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.

• 
  J✨ (@i_like_soup_) reported 14 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  Ally Bryant (@Eh_Bee_Sea) reported 15 minutes ago

  @xplore_ca Did the forest suddenly spring up last month? No. It's been there quite a while, and the high speed internet has worked without a problem through at least 3 Summer's worth of leaves. I have enough signal now to reply, but it takes a full minute to send. Videos won't load.

• 
  Peter van Oordt (@PvO385) reported 15 minutes ago

  @xplore_ca As an Xplore customer, I can attest that their service is the best when there are literally no other options available, save for maybe smoke signals and carrier pigeons.

• 
  Taylor (@mcleodtaylor1) reported 16 minutes ago

  @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

• 
  EmceeLagiacrus (@RTFreshNFruity) reported 17 minutes ago

  If you live in New Brunswick, Canada and you value your time, money and/or sanity, do NOT buy @xplore_ca internet. Never in my life have I seen an ISP that struggles so hard to make internet happen.