Xplore

Xplore Outage Report in Deer Lake, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Deer Lake, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Deer Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Deer Lake, Newfoundland and Labrador 03/02/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Deer Lake, Newfoundland and Labrador

Latest outage, problems and issue reports in Deer Lake and nearby locations:

  • HeidiYo12647035 Heidi Young (@HeidiYo12647035) reported from Deer Lake, Newfoundland and Labrador

    @Xplornet Hahaha you guys don’t give a sh**t about the service or your customers. All you care about is the money. Thief’s. You rob people.

  • reddeacon Optimusrhyme (@reddeacon) reported from Pasadena, Newfoundland and Labrador

    @Xplornet our internet is terrible here lately; what’s up? Speeds consistently less than advertised when it works, but over 40% it’s unusable.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • asinii_kwe asinii (@asinii_kwe) reported

    I ABSOLUTELY loathe @Xplornet - I’ve been on hold for over a half hour trying to get them to remove my banking info from their files. It’s been over two months since I cancelled my service and they’re still charging me 😡 Worst customer service. Anyways, happy Monday.

  • karen_c_esau Karen Campbell Esau (@karen_c_esau) reported

    @Xplornet when will the internet outage north of Spruce Grove be fixed? It has been out all day

  • BAB9991 AJT (@BAB9991) reported

    @Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!

  • CousineauAlbert 🇨🇦The Hoof Trimmer🇨🇦 (@CousineauAlbert) reported

    @KetchesonDale @sheepfarmbecca @Xplornet We didn't have options until about one year ago or so. The other day I asked about unlimited data from Xplornet. If I got unlimited data, they would have to slow down my internet. That was the nail in the coffin.

  • grizzwaldz Grizzwaldz❎ (@grizzwaldz) reported

    @PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)

  • bennyT44 BenThompson (@bennyT44) reported

    @Xplornet , Explore better internet service you rat bastards. You should be paying us to use this POS

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    On September 14 2021 Xplornet Communications Inc objected to your complaint further to section 10.1 of the CCTS Procedural Code on the basis that in Xplornets view it was not given a reasonable opportunity to resolve the customers complaint before it was brought to the CCTS"

  • BlueTeamJK Jason Keirstead (@BlueTeamJK) reported

    @Mark_Goldberg @mgeist @NDP 3. XPlornet as well as the other big 3 have all received significant subsidies from taxpayers to support rural rollout.

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    I guess emailing and calling for over 2 years asking for this to be fixed wasn't enough time for Xplornet to resolve this issue. Well how about this, I'll pay the bill when the service works!!!!!

  • steigercaseih Jordan (@steigercaseih) reported

    @lisamariewilton @TELUS @SpaceXStarlink There are many in this area patiently waiting to ditch xplornet and telus hubs for Starlink. Telus released a bunch of BS stating its government policy that limits the cell spectrum to rural customers. In other words they want federal and provincial funding to help them along.