Xplore

Xplore Outage Report in Deer Lake, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Deer Lake, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Deer Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Deer Lake, Newfoundland and Labrador 12/01/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Deer Lake, Newfoundland and Labrador

Latest outage, problems and issue reports in Deer Lake and nearby locations:

  • HeidiYo12647035 Heidi Young (@HeidiYo12647035) reported from Deer Lake, Newfoundland and Labrador

    @Xplornet Hahaha you guys don’t give a sh**t about the service or your customers. All you care about is the money. Thief’s. You rob people.

  • reddeacon Optimusrhyme (@reddeacon) reported from Pasadena, Newfoundland and Labrador

    @Xplornet our internet is terrible here lately; what’s up? Speeds consistently less than advertised when it works, but over 40% it’s unusable.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HigginsRon Ron Higgins (@HigginsRon) reported

    @CRTCeng @Xplornet charges me $165 for 150GB and states up to 1 mbps up and up to 23mbps down. I get 0.4 up and 1.6 down. I get 50% up and 14% down which is ridiculous and a rip off. What's your role and btw it is not just me as you are probably aware already. @MaryamMonsef

  • LifeofaDman D(ad)man (@LifeofaDman) reported

    Do you know what’s fun? Waiting half an hour for what was supposed to be a 17 minute callback and instead of being sent to customer service being sent directly to the survey and being hung up on. Can’t even manage that eh @xplornet

  • WynnterB wynnterbloom (@WynnterB) reported

    @VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.

  • Feefyou Dan K (@Feefyou) reported

    @Xplornet - I have never seen such a dismal display of product and customer service in one. Just when you thought the big companies like BELL had a monopoly on terrible service, Xplornet has topped them. We upgraded our service only to get 1/2 the speed (not 1/2 the speed...

  • comeaujo Jonathan Comeau (@comeaujo) reported

    Counting down the days until we have @SpaceX #starlink and can kick this sorry *** @xplornet internet service to the curb.

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @koopy @Xplornet We had them as a internet provider then moved 10 min away (still in the country) and got Bell. Never, ever an internet issue, worth every dime. 🙌 You don’t realize how bad a service is until you have a better one to compare it to.

  • DrSammy22 Samsquatch PhD. (@DrSammy22) reported

    @chiweethegod Truth. He got 900 million dollars for his starlink bullshit. Xplornet tried the same thing and it was ****.

  • VoosieVooters Loricat (@VoosieVooters) reported

    @WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.

  • cyndi_cossais Cyndi Cossais (@cyndi_cossais) reported

    @Xplornet @4mlm3 Sooo @Xplornet ... I have been without service for 12 hours. Can you please provide a RESTORE ETA???? This is pathetic service.

  • dogmomab joanne (@dogmomab) reported

    @Xplornet Xplornet has bought out my current provider and now I am unable to get service as you are not using their towers. This is the second time this has happened to us. #nothanksxplornet