Xplore

Xplore Outage Report in Deer Lake, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Deer Lake, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Deer Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Deer Lake, Newfoundland and Labrador 12/10/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Deer Lake, Newfoundland and Labrador

Latest outage, problems and issue reports in Deer Lake and nearby locations:

  • reddeacon Optimusrhyme (@reddeacon) reported from Pasadena, Newfoundland and Labrador

    @Xplornet our internet is terrible here lately; what’s up? Speeds consistently less than advertised when it works, but over 40% it’s unusable.

  • HeidiYo12647035 Heidi Young (@HeidiYo12647035) reported from Deer Lake, Newfoundland and Labrador

    @Xplornet Hahaha you guys don’t give a sh**t about the service or your customers. All you care about is the money. Thief’s. You rob people.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AnteupO In The Web (@AnteupO) reported

    @Xplornet sooo what's going on in northern AB? Why is internet down? Can't wait for @StarlinkPage, I'll finally be able to use the internet we pay for, and I won't have to use my phone data at home anymore! And no I don't want to sit on hold to be told it's my fault,

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet Follow-up, it looks like it reconnected about an hour ago, but I can't connect to anything at home and speed tests from the Google Home app WiFi setting just fail, so I'm guessing it's connected to a poor reception cell again.

  • Nick62289935 Nick (@Nick62289935) reported

    @GerardCooke8 @Xplornet They have no intention of fixing it. They are merely pretending to troubleshoot...one of the items they need to show for all the CCTS complaints against them is that they "provided troubleshooting support"...it's all smoke ad mirrors so they can get away with it. We're not stupid

  • AesirsHero Dustin Trydal (@AesirsHero) reported

    @Xplornet are there currently outages in Northern Alberta? (Grande Prairie region). My internet is down and sounds like a lot of other people are having similar issues. Would like to know so I don’t miss class..

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet your internet is so bad that half of the day I would just go eat food because I couldn't use the internet

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet is such a scam. My net has been out for 12+ hrs and they admit that it’s a problem with their equipment, but they want me to pay for someone to come out and fix it. Company has been a joke from day 1, rather have no net then this ****. Done with this company.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So, draw your own conclusions from the above data points about the quality of @Xplornet's service.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @penny_hainer @Xplornet, you sure like to say "you're sorry", but you don't ever seem to try to stop abusing your customers. I'm not sure you know what "sorry" really means... Your "Customers" are doing everything they can to let others know how bad it is. That should tell you something.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Another night of zero internet connectivity with @Xplornet. Won't reconnect at all. They did phone me today regarding my CCTS complaint. Have to see where that leads.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @KT_Koop @Xplornet, stop saying "you're sorry", because clearly you are not. You are just an abuser who apologises afterwards, but has no intention of stopping. Your greed is too big. You are NOT too big to fail. Come Clean. Beg for forgiveness from Canadians. #YourDaysAreNumbered