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Xplore

Xplore Outage Report in Deux-Montagnes, Laurentides, Quebec

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • pauline74893562
    pauline (@pauline74893562) reported

    @JustinTrudeau Would have been better if we had better internet on hwy 17 near Sudbury. Xplornet does not do the job for what I pay. Pls help us

  • BrentHCameron
    Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    Hey @Xplornet - working from home and I've got nothing. Either you'll resolve the issue or I'm going to have to hotspot on my cell phone and get major charges on that bill. Sadly, nothing new. Do better. Be better.

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet @Robinongaliano Unless they block your phone number, Robin. I'm not sure the "magic" number of times you can call in to troubleshoot their internet not working, but evidently, I reached it. Now I get to have no internet, and no ability to contact them to let them know it's not working.

  • kylie_dodds
    K Sheets (@kylie_dodds) reported

    Sick of having one only option for internet and it never working. Day 3 of internet not working more than it works. @Xplornet

  • cbraedley
    Charles Braedley (@cbraedley) reported

    @mackayhfx Not quite that simple...yet. I've obviously been following them closely as well. Had my name on their list. Got the invite to drop $100 to reserve a spot in line. Ultimately, they're targeting being able to offer service here in 4-10 months. Which puts them in line with Xplornet.

  • ItsStromer
    Stromer (@ItsStromer) reported

    @Xplornet I'm guessing they weren't using your garbage company for this right?

  • Nick62289935
    Nick (@Nick62289935) reported

    @Xplornet @MarctMilewski That's right Marc, you should call them, wait on hold forever, and they'll give you detailed instructions on how to unplug/replug your equipment. Of course, that fix only lasts for about 90 seconds. Just don't call too often, they will block your number like they did to me.

  • YBN_geno
    volskaya industries hater (@YBN_geno) reported

    I WILL ******* MURDER THE OWNER OF XPLORNET THIS PIECE OF **** HUMAN BEING

  • m3t4lw01f
    Metal Wolf (@m3t4lw01f) reported

    @harrbca Xplornet tech moved me back to Vanscoy tower today. Was fine until I got home tonight and went completely offline for 45 minutes. Signal quality is *much* higher on this tower vs. Martensville though. Hopefully it stays like it is right now until my Starlink ships...

  • Nick62289935
    Nick (@Nick62289935) reported

    @Real_McMunchie @Xplornet Eventually, they will block your phone number like they did to me to prevent you from calling to "troubleshoot" their issue. I can't call them at all anymore...