Xplore outages and service status in Deux-Montagnes, Quebec

Problems in the last 24 hours in Deux-Montagnes, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Deux-Montagnes, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AtomicHydra (@atomic_hydra) reported 6 minutes ago

  @xplore_ca Kinda funny how you treat customers that pay absurd amounts. You guys are losers.

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  CJH (@CJH39493411) reported 8 minutes ago

  @xplore_ca Why? I told you I’ve talked to you guys. Unless you trained a bunch of people in the last week you are asking me to waste more of my time on a company that doesn’t value its customers. For what? So YOU can feel better because you can say you tried to help? Pathetic!

• 
  Josh Boileau (@BoileauJosh) reported 9 minutes ago

  When the services you provide suck so much, you rename yourself to confuse customers into buying the same garbage. @xplore_ca formerly @xplornet.

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  Acura (@TheSmitefulOne) reported 12 minutes ago

  @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

• 
  Palliser Triangle Ag Project (@KKoolyk) reported 13 minutes ago

  @BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)

• 
  Ghost0zz516 (@ghost0zz5143458) reported 18 minutes ago

  @ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.

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  CJH (@CJH39493411) reported 18 minutes ago

  @xplore_ca Pretty pic but don’t care, weak attempt to distract from stealing from people by not providing the service they pay for.

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  Allan Wilson (@uncleal13) reported 22 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  High Caliber (@RealHICALIBER) reported 22 minutes ago

  @PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.

• 
  jerome tetreault (@tetrje) reported 22 minutes ago

  Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.