Xplore outages and service status in Didsbury, Alberta

Problems in the last 24 hours in Didsbury, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Didsbury, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Didsbury, Alberta

Latest outage, problems and issue reports in Didsbury and nearby locations:

• 
  Paula Bennett (@paulawhite45) reported 33 minutes ago from Didsbury, Alberta

  @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Wiebe (@DanWiebeFree) reported 6 minutes ago

  @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

• 
  Sean Uppy (@Suppy86) reported 8 minutes ago

  @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office

• 
  Ally Bryant (@Eh_Bee_Sea) reported 8 minutes ago

  I'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 8 minutes ago

  @xplore_ca My internet has become incredibly slow and unreliable since Explore had bought out CCI here in rural Alberta. My neighbours too have noticed it. Instead of buying trucks, relocate that money towards improving your towers!

• 
  Ally Bryant (@Eh_Bee_Sea) reported 10 minutes ago

  @xplore_ca Did the forest suddenly spring up last month? No. It's been there quite a while, and the high speed internet has worked without a problem through at least 3 Summer's worth of leaves. I have enough signal now to reply, but it takes a full minute to send. Videos won't load.

• 
  Ghost0zz516 (@ghost0zz5143458) reported 12 minutes ago

  @ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.

• 
  Taylor (@mcleodtaylor1) reported 12 minutes ago

  @rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩

• 
  CJH (@CJH39493411) reported 14 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  🇨🇦Dave Nussbaumer (@DaveNuss17) reported 19 minutes ago from Yorkton, Saskatchewan

  @OrenCairns Best thing I did 2 years ago….and I had the business package from Xplornet….and they had zero service skills!

• 
  Becca B (@becca9913) reported 21 minutes ago

  @xplore_ca internet has been down in our area of North Bruce Peninsula for almost 24 hours now with no resolution in sight. Any chance you guys can look into fixing this???