Xplore Outage Report in Didsbury, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Didsbury, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Didsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Didsbury, Alberta
Latest outage, problems and issue reports in Didsbury and nearby locations:
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Paula Bennett
(@paulawhite45) reported
from
Didsbury, Alberta
@Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Rod
(@compureis) reported
@Xplornet internet out since 6:30 this morning, waiting for customer support to answer the phone for over 1 hour. Good job Xplornet
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McDudeG9
(@G9Dude) reported
@Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video
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Ian
(@IanMcPHE7T2) reported
@Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?
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Katherine Barks 🇨🇦
(@barks_katherine) reported
@Xplornet today is not a good day for you. Your lack of customer service is unacceptable. Your service is down and there is no proactive communication to tell anyone what is happening. Do you understand the importance of a great #customerexperience?...because this is not it.
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637crimson
(@Crimson734) reported
@Xplornet is so **** rn 120 ping wont go down on my own server wtf
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🇨🇦 Christine Erwin
(@ChristineErwin2) reported
@barks_katherine @Xplornet I've called as well. Useless. No help , no follow up and no internet.
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Darth Pocolypse
(@apocolypse669) reported
@Xplornet well i did make a call but to one of your competitors to get better more reliable service. 2 months with this garbage is 2 months to long
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Nicolas Caporicci
(@Totalnick56) reported
@Xplornet my internet in and off... i’m paying for 50mb and barely get 2mb... this is awful....
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Jenny Wood 🇨🇦
(@JLCWood2017) reported
@Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦
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Darth Pocolypse
(@apocolypse669) reported
@Xplornet im not calling a tech to tell me to reset my router. its your service that sucks. you have to do better on your end.