Xplore outages and service status in Duclos, Quebec

Problems in the last 24 hours in Duclos, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duclos, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Duclos, Quebec

Latest outage, problems and issue reports in Duclos and nearby locations:

• 
  Vanessa Galpin (@vgalpin) reported 33 minutes ago from Pontiac, Quebec

  @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Stewart (@cstewartyqr) reported 3 minutes ago

  @tammyrobert @SaskTel What really kills me with SaskTel though is their employees' assertion that no private company would provide service in rural SK (which they don't, either). Access, RFNow, one of the satellite companies Xplornet provide internet in rural SK.

• 
  Joyda Crawford (@jcnc60) reported 6 minutes ago

  @xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT

• 
  Brandon Murphy (@brandonmurph10) reported 9 minutes ago

  . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

• 
  David Hudec (@DaveAHudec) reported 10 minutes ago

  @xplore_ca Once again business fiber is down during operating hours and can't get ahold of anyone for support... Why are we paying $600 a month and can't even talk to someone for support.

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 11 minutes ago

  @ContrarianTribe I live in Ontario and Starlink is the only way I have internet. Our download speed was 0.5 with xplornet and Shaw. We couldn’t do online learning during covid. We got starlink and now 7 of us can stream, play online games and work at the same time with zero issue.

• 
  Georgia, yr comics teacher (@voiceshapes) reported 11 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 17 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  AtomicHydra (@atomic_hydra) reported 18 minutes ago

  @xplore_ca @Victoriab1107 IM watching my signal go from 16-17 -15 SINR AND THIS IS ACCEPTABLE what..... my internet stutters and lags when it hits that low. Hands down worst service.

• 
  Josh Ciemitis (@JoshCiemitis) reported 20 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  Dean H. (@loopholefarms) reported 20 minutes ago

  @wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet