Xplore outages and service status in Duclos, Quebec

Problems in the last 24 hours in Duclos, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duclos, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Duclos, Quebec

Latest outage, problems and issue reports in Duclos and nearby locations:

• 
  Vanessa Galpin (@vgalpin) reported 21 minutes ago from Pontiac, Quebec

  @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ghost0zz516 (@ghost0zz5143458) reported 2 minutes ago

  @ICcrapdaily @Xplornetsuppor1 @MarkReid42 *Xplornet Support* Dude literally fronts a company that wouldn't exist if not for tax payer subsidies. The CEO is literally Mark Carney and Trudeau's buddy.

• 
  Tybernicus (@Tybernicus17) reported 3 minutes ago

  @MajJensen3 @OJoelsen Why would he? In 2021 I bought a house on a paved road 6kms from a small town. Not even Xplornet was available. Cell signal very weak. If not for Starlink, I and many others would have no internet access.

• 
  MightyJoeMaple (@JG98942814) reported 6 minutes ago

  lol Xplornet thinks I’m gonna wait six days for them to come fix my internet. If it’s not done by Monday they’ll never see another dime. @Bell would you like a new customer? Who wouldn’t?

• 
  Josh Ciemitis (@JoshCiemitis) reported 7 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  who cares (@ChewyChewyChomp) reported 9 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  Lomaxcat (@VoosieVooters) reported 10 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.

• 
  Commissioner Miner (@fanCRTCProfling) reported 15 minutes ago

  Alternative explanation: These people use Xplornet that never works. These people used to hitting send 9 times for everything. A product of their "world Class" Canadian Communications. This is likely the best explanation and "OpenMedia" was honest enough to show it. #CRTC

• 
  Arpad Hild (@zotfot) reported 19 minutes ago

  @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

• 
  Byron Darlison (@ByronDarlison) reported 21 minutes ago

  @xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?

• 
  CityyGal (@LLowney49) reported 21 minutes ago

  I had @xplornet, the service was terrible, usually single digit download speeds when it worked at all, so I canceled it. I am 73 years old and they expect me to climb up on my roof to retrieve a piece off the dish or they are going to charge me $500. #xplornetsucks