Xplore outages and service status in Duclos, Quebec

Problems in the last 24 hours in Duclos, Quebec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Duclos, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Duclos, Quebec

Latest outage, problems and issue reports in Duclos and nearby locations:

• 
  Vanessa Galpin (@vgalpin) reported 25 minutes ago from Pontiac, Quebec

  @Mark_Goldberg @APLenehan @Xplornet Switching to Bell customer service has no authority to do work order gets squashed at supervisor level.. almost like there trying to cut cost or something... horrible experience 30days is enough

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 3 minutes ago

  @xplore_ca WTF??? Is this why there's an increase on my bill? So you guys can drive brand new trucks?

• 
  Jason Wright (@JasonDwright2) reported 7 minutes ago

  @issaibahim84 @Bell_Support StarLink is 140.00 a month. We are up over 450 mbs on a Gen2 receiver. The Mini we have on the trucks ,we are seldom under 350 mbs even doing 65 mph down the highway. We had Bell,it went down more than my ex wife,samething with Xplornet,Telus. Starlink has been the best to date.

• 
  Derek McLean (@dmclean82) reported 7 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  Ally Bryant (@Eh_Bee_Sea) reported 10 minutes ago

  No one answering @xplore_ca "24-7" customer support line. 3 or 4 tries in the last week... on hold indefinitely. The same song plays over and over and over. Email support? Auto-reply that a "case has been opened" with no details or information about actually getting service.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 11 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 11 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  Mark Carruthers (@MarkC_Avgi) reported 11 minutes ago

  @jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.

• 
  ✝️ JB (@jordanbranscomb) reported 11 minutes ago

  @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

• 
  Spenser Hamilton (@OtherSpenny) reported 13 minutes ago

  @JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.

• 
  SirFrancis Bacon (@SirFrancisBac20) reported 15 minutes ago

  @xplore_ca Pull it down