Xplore Outage Report in Edson, Alberta
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Edson, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Edson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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nancy
(@wallisdesigns) reported
Another day, another @Xplornet outage. Multiple day outages in Prince Edward County continue. What is the status @Xplornet? What are you doing to support your customers? When will our service resume???
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Scott Wallace
(@Darsaw1217) reported
@Xplornet Internet still down south of Picton. Outage caused by Xplornet. 4 days of outage now. Worst service ever! Don’t see these issues of this magnitude with Bell or Rogers but because we are rural Canadians we are stuck with this useless organization. We need more options.
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Alan
(@Awallis11) reported
@wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.
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Scott Wallace
(@Darsaw1217) reported
@Xplornet This was a very disruptive outage for businesses, for us who telework, and other situations. The comms from Xplornet was not acceptable. Not getting a tech to look at the outage for 3 days knowing dozens were affected was not acceptable. Not offering refunds was not acceptable.
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Scott Wallace
(@Darsaw1217) reported
@SouthwellJoan @Xplornet I agree with refunding people for time down. They are not responsive. Instead, they upsell when you call for $7.50 per month care plan knowing it was their system that was down and not an issue on my roof. So not happy. Been with them 4 years. They were good up to 1 year ago.
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amy
(@purvis_amy) reported
@Xplornet can you kindly get your **** together already- a week plus with spotty crappy internet signal. Need internet to work in order to you know, pay your inflated bullshit fees. #rural #ontario #pec
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Chris Galway
(@chrisjgalway) reported
Hey @Xplornet any reason why your service has been non existent for the past 3 days? Do you even care or do you just want our payments. I pay for service and this is what I get? How about fixing the issue and then compensation! #worst internet #xplornet #xplornetsuck
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Scott Wallace
(@Darsaw1217) reported
@Xplornet Another day - another complete outage south of Picton. No updates from Xplornet- notta!!! This is day 5 - complete outage yesterday and day before. ~ 2 days of outage from 7 am to 6 pm immediately before that. Thinking it’s time to contact local and provincial govt?
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GageCan🌿
(@GageCan) reported
@Xplornet @Awallis11 Is there a problem in the Waterford, ON area? We haven't had service all day.
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Julli
(@judlill) reported
Up your service @Xplornet or you go outta business to @starlink