Xplore

Xplore Outage Report in Ellerslie-Bideford, Prince Edward Island

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Ellerslie-Bideford, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Ellerslie-Bideford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Ellerslie-Bideford, Prince Edward Island 02/28/2024 11:30

February 28: Problems at Xplore

Xplore is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Ellerslie-Bideford, Prince Edward Island

Latest outage, problems and issue reports in Ellerslie-Bideford and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ProbabyRe You’re Probaby Wrong (@ProbabyRe) reported

    @Xplornet how about you fix your dogshit internet. Constantly timed out and never reach any speeds that can do anything, is this just expensive dial up? **** you guys.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet Details in your DMs, Xplornet, but we'll have this discussion in public so @EORN_CA and other #Xplornet customers are in the loop. Issue 1: You can't say "there will be scheduled downtime of indefinite duration between 7 am and 7 pm tomorrow". That's not how the telecom....

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • andy_poirier Andy Poirier (@andy_poirier) reported

    @Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.

  • KathyHeys Kathy Heys (@KathyHeys) reported

    @xplornet worst internet service ever.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • MikeSpring2 Mike Spring (@MikeSpring2) reported

    @Xplornet so my internet has now been down for 7 hours. What's going on

  • marshmat Matt Marsh (@marshmat) reported

    So @Xplornet umm, you know the "our wait times are insane tonight so we'll hold your place in line and call you back" function on your tech support line has been completely and utterly broken for three years, right?

  • LDesertwave Lily DesertWave (@LDesertwave) reported from Clearwater County, Alberta

    @Xplornet oh look first snow fall and the internet goes down.