Xplore

Xplore Outage Report in Richmond, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 03/19/2026 08:00

March 19: Problems at Xplore

Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • lovestormsMB Matt Desorcy (@lovestormsMB) reported

    @BaldurBarons @Xplornet Is there a reason why it always sucks even more when it's really cold out? Or just a coincidence.

  • Real_McMunchie Derek Grant Holowka 🇨🇦 (@Real_McMunchie) reported from Ridgeville, Manitoba

    @Xplornet so what's the problem this time? I have no internet. Again.

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @Nick62289935 @Xplornet Whenever you call them they always say you’re the problem

  • RandyEd99756539 Randy Edwards (@RandyEd99756539) reported

    Seems XPLORNET's support site "MYEXPLORNET" has gone MIA. Each morning I check daily usage (75 G/month limit). All day yesterday and so far today, my attempts to log on are met with "This site can’t be reached The connection was reset." Wondering if anybody else has same issue?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • Bobbeyyyyyy Bobby (@Bobbeyyyyyy) reported

    @VoosieVooters @Xplornet No where there a **** company

  • Upbeat2k upbeat❄️ (@Upbeat2k) reported

    @Xplornet Internet is literally unusable, support tells me that I have to wait 10 business days for the chance of having somebody come to our house and try and fix it. Worst company ever.

  • Beleafer73 ⚓⛵🐚🌊⛱🏒🇨🇦Beleafer (@Beleafer73) reported

    @Xplornet i keep getting mail advertising,saying the upgraded internet is "in my neighborhood". After receiving a few of these and several calls back and forth. Finally a tech came. Signal isnt strong enough.😔

  • Pazz29 Matt Pasowisty (@Pazz29) reported

    @Xplornet has to be some of the worst internet I’ve ever encountered. And when you call they tell you they don’t know when it’s going to be fixed. “Could be 2 days, could be 2 weeks” is not a reasonable answer.

  • lovestormsMB Matt Desorcy (@lovestormsMB) reported

    @BaldurBarons @Xplornet We thought it might've been frost on the towers cause it always happens when temps drop down to around -30C. Happened last week too where it was unusable a few days. But tonight has been the worst I've ever experienced at the lake. Can't even load twitter on a 50 mbps plan 🙄