Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 12/21/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KenBauer The KraKEN (@KenBauer) reported

    @Xplornet Thanks, but it's not a tech support issue, it's just oversubscribed. It's all time of day. First thing in the morning? Great! Late afternoon/evening? Don't bother. Too many people all drinking from the same hose, and everyone being stuck at home is exasperating the situation.

  • trainvalet Cory 🆎 (@trainvalet) reported

    @Xplornet I've tried that before. I get the usual info. I know how to operate my computer. These slow downs are on your side. These is frustrating, but there will be competition soon.

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    Really @Xplornet I’m suppose to call back later because you have a large volume of call. Probably complaining about your rural service in #Manitoba

  • mike_strik Michael Strik (@mike_strik) reported

    @Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!

  • BucsDB5 Teej Johannesson (@BucsDB5) reported

    Anyone around central Alberta use an internet service that’s not Shaw, or Telus? I use @Xplornet right now but the service, and customer service, has been just terrible overall. I don’t love using big brands.

  • waylan_deith Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet Tell him to bring his ladder to my house and fix your shitty internet

  • jordynshea ice queen (@jordynshea) reported

    @_spookshow @Xplornet Man, never again will I have xplornet. It’s peepeepoopoo garbage. Swift is where it’s at

  • fyeahnix Airship Assassin (@fyeahnix) reported

    @joanlemmesmash @Xplornet you should absolutely file a complaint and make sure your job knows your provider is dogshit

  • ScottFphotos Scott Fawcett (@ScottFphotos) reported

    @Xplornet this is the second time this month that I wake up and my internet is not working. Your turn around time for fixing it was 36 hours last time. That's unacceptable for those of us that work from home.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet @APLenehan Between Xplornet's technical issues, and SaskTel Fusion's datacap limits, I almost get 1 functioning internet connection for the price of 2.