Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 02/22/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TammyUlrich5 BossLady (@TammyUlrich5) reported

    @MBAgDays @Xplornet I have been on hold for over an hour, I am about to call my bank and cancel auto payment and go with a provider you can actually reach when you need. This is Bullshit

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    @Xplornet I want money taken off my next bill because I’m paying for a service that doesn’t work.

  • amelvans Amy VanStraaten (@amelvans) reported

    @Xplornet - called you on Monday about slow service. The answer was, "I can't even login to your modem but things look okay. Good luck." Today, it's fully unusable. Again. 🤯 Should I wait on hold another 1.5hrs for minimal improvement or just cancel ? Cancel it is.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet fix ur service instead of taking photos ffs

  • KJ_Lutz Katie Lutz (@KJ_Lutz) reported

    @NightShiftMD Pretty sure they are all doing that. We’re still waiting weeks later for xplornet to see if it’s possible to upgrade our service

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet internet down AGAIN. 4th time in November. Has been down for 3+ hours now and their phone system says the wait is 59mins. Still nothing on their website or portal. I'd say it's unbelievable, but it's just another great day as an Xplorenet customer.

  • Fawnoftime 🌸 Melanie Fawn ✌🍁 (@Fawnoftime) reported

    @Xplornet wifi has been down since 3:30 pm... C'mon, every single day service goes down several times. This is getting absolutely ridiculous... absolutely criminal to charge every month when wifi is down more than it is working 🙄🙄🙄😡

  • JerryTBrown Jerry T Brown (@JerryTBrown) reported

    @ltpmitchell @Xplornet its down for us

  • Lak3 Ryan Lake (@Lak3) reported

    @DianeAshe8 @Xplornet @phantomfarmerSK Thats okay, we have been getting on average 4 to 6 mbps and were supposed to be on LTE 25 called today and they said "there's congestion we oversold the tower even if we upgrade your package thr speed won't increase" and offered no solution... what a joke

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet FAQ #41 Q: How much data can I use on your LTE service? A: As much as it will let you transfer. It's truly unlimited. We aren't worried because it's so slow you'll barely be able to use any anyhow.