Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 12/27/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • norah_travis Norah Travis (@norah_travis) reported

    @Xplornet 3-days in a row losing service - what’s going on? Mon. Jun 14 for 5-hrs. Tues., Jun 15 only little over 1-hour. Today it’s 1.5 hrs & counting. Wait time for response by phone said 20-mins but 40-mins still waiting. I can’t work; kids can’t submit final assignments.

  • AdamMit46744465 Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet But yet it’s so bad I can’t listen to @NEWSTALK1010 on @tunein . Been a customer for 10 years and now have a huge tower within 1000ft of my property, but yet internet service is 1 step above dialup. Riddle me this Batman, why is that? And why am I still a loyal paying customer?

  • francine_legris Francine Legris (@francine_legris) reported

    @missycs84 @Teach_Laidlaw It’s high speed available I live way out in the country & have what’s called Xplornet satellite internet it is likely the slowest and worst internet in Canada… and my son can do online school no problem….. like ours is so bad we can’t even LOAD Netflix, let alone watch it lol

  • thehunter6421 hunter (@thehunter6421) reported

    @joeya1976 @SpaceXStarlink @Xplornet Mine is the same way, we don’t even get half of what we pay for, it’s unreal how bad it is

  • RevelstokeSign Peter Humphreys (@RevelstokeSign) reported

    @Xplornet Sorry, tried @Xplornet. Nothing but problems. On Starlink now and it beats all. You had your chance @Xplornet and you blew it. Starlink will eat you for lunch. Suggest you turn off comments. This Tweet will only promote Starlink.

  • McD4343 McD (@McD4343) reported

    @elonmusk Build ground stations in Canada pls help xplornet are crooks satellite internet from xplornet the bill are in the thousands each month save us rural Canadians

  • Debbie_L62 Debbie (@Debbie_L62) reported

    @Xplornet I'm a Frustrated customer! My internet in eastern Ontario has been either extremely slow like Dial-up or nothing at all! This has been going on since June 10th! With multiple calls and still hasn't been resolved!! I have to use my data on my phone to do schoolwork!😡😡

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet The solar eclipse is just Just like Xplorenet's stellar service Only Partly working half the time! @SucksXplornet

  • DohfuVFX Swarm hypeman🍇 (@DohfuVFX) reported

    @Xplornet Dont care bad internet provider

  • myuther_ Myuther (@myuther_) reported

    @Cre8iv_Canuck @Xplornet yeah i feel ya. used to have xplornet and they are probably the WORST internet provider out there. if there is any other available, take those instead, anything is better than it