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Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ruth_nabb
    R. Nabb (@ruth_nabb) reported

    @PaulDoroshenko @TELUS Whoa! That's a lot, especially for poor service. I have Xplornet. Terrible service for half the cost.

  • Mr_Jizac
    MrJizac (@Mr_Jizac) reported

    @Xplornet you really over sell your fixed internet service. It’s literally useless. It’s up and down so much I can’t even keep track. My house is 2km away from the tower location, the service should be simple. Why are you stating the availability when it’s not?

  • JohnnyKasudluak
    Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ (@JohnnyKasudluak) reported

    I'm so fed up of Xplornet. Little cloud cover, and service becomes intermittent.

  • Bailey606
    Cory Bailey (@Bailey606) reported

    @Xplornet Why do you have a support email address if any time somebody sends a message to it, they receive an automated email that tells them to phone a number. Why have an email if you don’t intend to respond to the email? This is classic big business garbage service. Useless

  • TheTechnicianhd
    Bars Stallone (@TheTechnicianhd) reported

    @Xplornet This is the worst service out there. Best case scenario take there internet speed you pay for and divide it by 10. That’s what you will get. Example 50 mbps you will actually get 5 mbps.

  • MadsTS
    Mads Sandbakken (@MadsTS) reported

    It's so insulting to pay so much for such poor service. @Xplornet wish I was also watching play off hockey on the app I pay for...

  • patgjanes
    Patrick Janes (@patgjanes) reported

    @kristinaennis Neither Xplornet satellite nor Starlink require mobile service. Xplornet has 2 types of rural service - 1 strictly satellite, & the other (less expensive/faster) service needs line of sight to a mobile phone tower.

  • jfmezei
    Jean-François Mezei (@jfmezei) reported

    On the Rogers wedding issue: I would hope that @CompBureau releases the letter it sent to Rogers. Important to know if they wish to oppose the transaction as originalyl filed, or oppose a transaction that includes sale of Freedom to Xplornet. #CRTC

  • 87743gamberr
    87743gamberr (@87743gamberr) reported

    @spacexstarlink AND @elonmusk Starlink support truly sucks. No accessible ticketing system. No responses from email support. Over 1K paid(over months) and 2 days use before breakdown. Have to fallback to @Xplornet which is more reliable. Please get better support system.

  • blueskycabo
    Jim Korchinski (@blueskycabo) reported

    @Xplornet Starlink is much better I am a former xplornet customer with an 80 dollar credit - this company is so bad and slow I left them as soon as starlink reached my area