Xplore Outage Report in Richmond, Prince Edward Island

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (73%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Robert Gamble (@LotSixteen) reported 11 minutes ago from Richmond, Prince Edward Island

  @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

• 
  Robert Gamble (@LotSixteen) reported 31 minutes ago from Richmond, Prince Edward Island

  @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

• 
  Robert Gamble (@LotSixteen) reported 53 minutes ago from Richmond, Prince Edward Island

  @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

• 
  Robert Gamble (@LotSixteen) reported 56 minutes ago from Richmond, Prince Edward Island

  Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lt pete mitchell (@ltpmitchell) reported 8 minutes ago

  @Xplornet That's awesome. But what does it have in relation with an ISP whose can't run a network?

• 
  Waylan Deith 🍥 (@waylan_deith) reported 9 minutes ago

  @Xplornet fix my internet you illiterate **** head, give me the specs that i pay a way overpriced price for

• 
  Lew (@happylewie) reported 11 minutes ago

  Internet is down for the last 15 hours. @Xplornet has 45 minutes of wait time to reach customer service. Man. I’m so ******* tired of this ****. And I pay 200$ per month for that.

• 
  Brett Petch (@brettjpetch) reported 15 minutes ago

  "This announcement positions @Xplornet to begin 5G deployment in rural Canada this upcoming summer." *groans when it takes 10 years before upgrades are completed, and the network can't support 4G speeds already...*

• 
  Brett Petch (@brettjpetch) reported 17 minutes ago

  @m3t4lw01f @Xplornet Tempted to write a lil bot script to run an iperf every half hour and submit an excel sheet with network info + Speedtest results to xplornet at end of month. Would be interesting to see what CRTC/CCTS would say as well.

• 
  m3t4lw01f (@m3t4lw01f) reported 18 minutes ago

  No @Xplornet support guy, the PoE injector is not a modem, no matter how many times you say it.

• 
  m3t4lw01f (@m3t4lw01f) reported 19 minutes ago

  @VoosieVooters @Xplornet If my other local option wasn't capped at 200GB I'd go back in a heartbeat. But 200GB for a home connection is laughable, especially with things like security cameras, school and work. A consistent quality of service, even if it's 10mbps, isn't an unrealistic expectation.

• 
  Loricat (@VoosieVooters) reported 20 minutes ago

  @m3t4lw01f @Xplornet Exactly. I have no other option at all currently, as I cannot get a decent signal from the only other local supplier. People have moved from this road to get away from Xplornet.

• 
  m3t4lw01f (@m3t4lw01f) reported 21 minutes ago

  When you call @Xplornet support an hour ago and the estimate says 22 minutes, you realize all aspects of their business are really slow, not just the Internet service itself. I wonder if @APLenehan uses his own services or if he uses a legitimate ISP.

• 
  A.C.A.B ~ All Commies Are Brainlets! (@WestIndependent) reported 23 minutes ago

  @NorthwindTania @Xplornet Been down for 16+ hours here