Xplore Outage Report in Richmond, Prince Edward Island
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Richmond, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Richmond, Prince Edward Island
Latest outage, problems and issue reports in Richmond and nearby locations:
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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m3t4lw01f
(@m3t4lw01f) reported
@XplornetES #FunFactFriday - In a unique marketing ploy, @Xplornet advertised a service for unlimited high speed rural internet promising things they knew they couldn't deliver! Each user was given only a fraction of what was promised, with some unable to even work from home. #MarketingFails
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Shampoo Chugger
(@ShampooChugger) reported
@Xplornet Tf u mean “as I can see”... I can’t see ****, it’s not loading
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Xplornet customer, m3t4lw01f couldn't believe his speed test results the day he got home from work in Saskatoon, Saskatchewan. It was unbelievable to him they'd have misrepresented the product they sell so badly.
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Shauna Mikel
(@424Shauna) reported
@Xplornet you really need to figure out internet in the rural areas. We are paying full price for internet that never fully works and have two stressed out elementary students that can’t log in with their teacher.
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Gordon Boomhour
(@GordonBoomhour) reported
@SpaceXStarlink @elonmusk When can we sign up for service in Ontario. Approx 44 Lat. My kids cannot do homeschooling with Xplornet most of the time and I have no other options. I signed up for beta in July.
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Ricky VanWeston
(@lilrippy) reported
@Xplornet My experience with you has been nothing but a disappointment. Congrats on the roll out of the 50 mbps service, now you might want to train your staff! 3 separate phone calls and 3 different answers on if the service is available to me. Sound acceptable to you?
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Ian
(@IanMcPHE7T2) reported
@Xplornet @kevdevlyn I even rented their hub router after being told by them that it was much faster than my lynksys router. Bullshit. $123 per month for a 1.5 Mg download “speed”. My home security camera is useless when the signal creeps along. That’s when there is a signal. I’m using phone data
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Kevin Porter
(@kevdevlyn) reported
@Xplornet Yea. To bad your **** internet won’t load such a thing oh unless it is 2 in the morning when nobody’s on.
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Katy Marsh
(@Katy_marsh86) reported
@Xplornet Book your upgrades during off-peak hours. Jesus Christ, you literally picked the WORST time to do it. My internet was out for two hours in the middle of my (and everyone else's) work day. It looks like it'll take new government regulation for you to get some common sense.
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m3t4lw01f
(@m3t4lw01f) reported
I find it funny that 99% of @Xplornet's replies to things start with "Hi there, we're sorry that ...." Actually probably closer to 99.9% Better uptime than their service, that's for sure.