Xplore outages and service status in Richmond, Prince Edward Island
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 10, 9:33 AM EDT.
- Internet (100%)
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Richmond, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Xplore
Xplore is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Richmond, Prince Edward Island
The most recent Xplore outage reports came from the following cities: Summerside.
| City | Problem Type | Report Time |
|---|---|---|
 Summerside
|
Internet | 4 days ago |
|
Summerside
|
Internet | 5 days ago |
|
Summerside
|
Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Xplore Issues Reports Near Richmond, Prince Edward Island
Latest outage, problems and issue reports in Richmond and nearby locations:
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward IslandOur new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.
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Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island@m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ally Bryant (@Eh_Bee_Sea) reportedI'm currently using my kid's phone as a hotspot just so I can try an get this dealt with. Beyond frustrating. It doesn't *actually* count as 24-7 support if NO ONE EVER ANSWERS THE PHONE. @xplore_ca - what happened!?
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Josh Ciemitis (@JoshCiemitis) reported@xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?
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Heather, Heath,Dafink,Mom (@HeatherTownFink) reported@xplore_ca is there an outage in Central Alberta?
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Hugh G Rekshun (@ThirtyStone420) reported@djhaubrich You don’t actually have pay for their service calls. That’s just another way they try to suck more money out of you. Just don’t back down from saying no. They’ll fold. They always do. I was a Xplornet customer for 20+ years now I have @SpaceXStarlink
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AtomicHydra (@atomic_hydra) reported@xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?
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Jason Wright (@JasonDwright2) reported@issaibahim84 @Bell_Support StarLink is 140.00 a month. We are up over 450 mbs on a Gen2 receiver. The Mini we have on the trucks ,we are seldom under 350 mbs even doing 65 mph down the highway. We had Bell,it went down more than my ex wife,samething with Xplornet,Telus. Starlink has been the best to date.
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SirFrancis Bacon (@SirFrancisBac20) reported@xplore_ca Pull it down
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Palliser Triangle Ag Project (@KKoolyk) reported@BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)
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Robert Way (@LabradorIce) reported@ClimateSadie Lots of issues with XplorNet from users. We have had it before and the cost versus speed and limitations on data usage were real tough. Most people that I know who had XplorNet in communities didn't keep it.
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Derek McLean (@dmclean82) reported@xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.