Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 12/21/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @Xplornet I sent a DM but no response as usual. The only thing reliable are my astronomic monthly bills. I'm on the track for over 10 k in household internet use. Internet that is unreliable and slow. It rains it doesn't work. During the day doesn't work. I feel taken advantage of.

  • ml66sc87 Nick 🇨🇦 (@ml66sc87) reported

    @HaldimandCounty So what I’m hearing is is folks suffering with Xplornet service are never getting away from Xplornet. Amazing news.

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    Because we have useless @Xplornet wifi, my son has to use his and our phone data. One day of school online used TWO GIGS of data. A day. Is this something the govt is going to compensate for as well?? We’ve blown through data for months. **** you @fordnation

  • whiskeyfated WhiskyTangoFaded (@whiskeyfated) reported

    @Xplornet i would like my internet not to dip after midnight when i game if possible. Like every night. Every night. Otherwise lose another customer

  • Crimson734 637crimson (@Crimson734) reported

    I try go for clips10 minutes later and then my internet takes a ******* **** in it self @Xplornet is the worst internet provider

  • TH3PHEERLESS John Joe (@TH3PHEERLESS) reported

    @Xplornet Hi. I just need a 'yes' or a 'no' to this question, but I believe my LTE dish got turned by the wind (Or maybe a bird or smthg) and now my connection is kinda crap. If I contacted tech support to request a dish reorientation, would I be required to pay for it?

  • JeffTurets Jeff T. (@JeffTurets) reported

    @loopholefarms @environmentca @Xplornet Their updated radar website sucks. Plain and simple.

  • RealJustice66 RealJustice66 (@RealJustice66) reported

    @Xplornet I’m in south Frontenac , Wi-Fi sucks! I think it’s time Xplornet starts paying my data overages if they can’t keep the Wi-Fi streaming! Seriously it’s ridiculous

  • thehunter6421 hunter (@thehunter6421) reported

    @joeya1976 @SpaceXStarlink @Xplornet Mine is the same way, we don’t even get half of what we pay for, it’s unreal how bad it is

  • Cre8iv_Canuck 🇨🇦Concerned Canuck🇨🇦 (@Cre8iv_Canuck) reported

    Rant - I'm so tired of paying DOUBLE the internet rate for unreliable and slow internet with @Xplornet than just 15min up the road where they have fibre optic. I'm not that rural! 🤬 10+ year customer just keep getting the run around, I just can't be bothered calling anymore.