Xplore Outage Report in Richmond, Prince Edward Island
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (79%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (2%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Richmond, Prince Edward Island
Latest outage, problems and issue reports in Richmond and nearby locations:
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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AaronMikkel
(@AaronShmyr) reported
Hey @Xplornet get it together. Your service sucks during demand time. Next call will be to @SpaceXStarlink. $100+ a month is a joke for what you’re providing us!!! It’s Christmas Day and my internet won’t work.
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And again. 2nd long outage tonight in fact. I haven’t had internet more than I have.
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Just_A_Small_Town_Girl
(@FeministHousew1) reported
16 hours now @Xplornet my internet has been down. It was out for 8 hours yesterday and 5 the day before. My kids are doing distance learning for school and need working internet to do so. Can someone explain why it's been consistently happening for days on end
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And it’s out again. Can you please fix this internet service.
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Karen Baxter
(@KarenCkbaxter) reported
@Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet Too late. My starlink arrived today. I've called tech support 3 or 3 times already and for the same answer... Congestion flag, a crew is working on upgrades which will be done in (enter future date here). Unfortunate.
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Gerard Cooke
(@GerardCooke8) reported
@StephenRLee @Xplornet I give them a minus now until they fix the Pugwash, NS tower. I have talked about 20 people out of buying their service out here as it suck’s especially at nights and on weekends when the signal goes from 30 download to 1
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Dawn Kratzer
(@DKCripple) reported
@Xplornet so you took over CCI ( who had amazing technical support) only to put me on hold for an hour and a half to call me back to put them on hold for another 30 minutes only to hang up on me! We got rid of you the first time for thiS!. Not impressed #CustomerService
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet And it’s out again for the second time tonight. @Xplornet I want to make sure you understand, I signed up for starlink today and it will be here Friday. The way this company is run is terrible, and the service is aweful. This is why you have lost another customer.
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Nate Mcintyre
(@nmcintyre1986) reported
@Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.