Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 12/19/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Ansovald @Xplornet My latest speedtest was 3mbps down. I'm not home to run another using that website, but my Google WiFi is reporting 0/0. Screenshots incoming...

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Is this tweet like, 2 years old? That's how long the outage seems to have lasted...ever since you bought the competition. Never had a good day.

  • EastCoastTacoz Dylan ACAB Sampson (@EastCoastTacoz) reported

    Found out today that I can get fibre op internet. The catch is that because I'm with xplornet I either have to wait out another 11 months with garbage internet or shell out $25/month left on my contract.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet I've been waiting almost 48 hours for tech support now...when can I expect some sort of resolution?

  • VoosieVooters Loricat (@VoosieVooters) reported

    @Nick62289935 @Xplornet No surprise to me. How, though, are they allowed to continue to sell service that they are unable to provide?

  • Matt_Hands Matt Hands (@Matt_Hands) reported

    @bell is charging my rural small business over $218 per month for LANDLINE phone service. They told me I could get that changed to $110 per month. For. Landline. Phone. Service. @SteveClarkPC Wonder who else they're doing this to in our county? Moving to @Xplornet phone service

  • rydiaasuka Rydia Asuka // BLM!! (@rydiaasuka) reported

    Xplornet sucks 1/10 don’t recommend.

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    @Xplornet promotes unlimited data but they fail to tell you they cut your speeds in half if you use too much data off the tower. They don’t have any warnings for users. #XplornetSucks #xplornetScam

  • sunkissedreyy h o n e y ♚ (@sunkissedreyy) reported

    You can be paying for 50 LTE and get 5mbph. @Xplornet is the worst and is a complete scam. Not worth a penny.