Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 03/10/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GreatRootBear Richard Ng (@GreatRootBear) reported

    @Xenhas Lol. Not suspicious at all. My xplornet sat service has been unusually stable this weekend too.

  • LNahuliak Larissa Nahuliak (@LNahuliak) reported

    @Xplornet the year is 2020, the technology that exists in this era should allow for better service than what we currently receive. This is absolutely ridiculous, frustrating and how are my children to remote learn with this horrible internet.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet And all the Xplornet customers in that area lost whatever service they had.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet you guys are ***. fix your shitty *** internet before you get put out of business

  • medic969 Rob Good (@medic969) reported

    .@Xplornet for the past week our speeds have been fluctuating and kids getting kicked off zoom meetings with teachers. Speeds so slow they are measured in Kbps instead of mbps and speed tests fail because router can’t find signal.....

  • JmastersP Jon P Masters (@JmastersP) reported

    @Xplornet is the worst ISP for service and reliability. LTE-25 started well with 25Mbps or better, so looked promising. NOW LESS THAN 1Mbps WITH FREQUENT DROPOUTS. HOURS ON HOLD AND NO REPLIES TO EMAILS.

  • CarolineFCB72 Caroline Bailey (@CarolineFCB72) reported

    @Xplornet Your services suck stop throttling the internet I have children that need it for school and other things and don’t even say if I have any problems to contact you because you never answer or call back plus your no help anyways

  • NLpicker Keith (@NLpicker) reported

    @Larry_Short @RamonaDearing Xplornet already offers satellite high speed internet to the province, will starling be a better service ?

  • jamesbergeron James Bergeron (@jamesbergeron) reported

    @xplornet I think your bandwidth policers are broken. I start downloading at 1Mbps about 2 mins later it drops to 20kb/s and my internet goes completely down. Pause download, wait 1 min, resume and it goes to 1Mbps and drops to 20kb/s again. Like clockwork!

  • Xenhas Xenhas (@Xenhas) reported

    @GreatRootBear The starlink satellites got in the LOS of xplornet and cut the signal LOL