Xplore Outage Report in Richmond, Prince Edward Island
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Prince Edward Island
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (3%)
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TV (3%)
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Phone (%)
Live Outage Map Near Richmond, Prince Edward Island
The most recent Xplore outage reports came from the following cities: Summerside.
| City | Problem Type | Report Time |
|---|---|---|
 Summerside |
||
| Summerside |
Internet | |
| Summerside |
Internet | |
| Richmond |
Total Blackout | |
| Miscouche |
Internet | |
| Summerside |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Richmond, Prince Edward Island
Latest outage, problems and issue reports in Richmond and nearby locations:
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.
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Robert Gamble
(@LotSixteen) reported
from
Richmond, Prince Edward Island
@mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Pond
(@pond7) reported
@Smash88209599 @andremorneault @DominicCardy If you have “good internet” via Xplornet you should consider yourself extremely lucky. 95% of xplornet users have the worst internet in the country
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zelium
(@ze1ium) reported
@Xplornet you are by far the most **** isp and the fact that you have not been taken down for selling literal dial up at ******* extra-premium prices during a global pandemic is criminal. I hope you crash and burn. "Oh im sorry that you're having connection issues" **** off.
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Stephen Punwasi
(@StephenPunwasi) reported
@DrTed77 Xplornet was $150 for 100 GB/month for a quarter the speed, with latency so bad you couldn’t do video conferencing. They only upgraded this year after competition, and it’s still way worse.
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m3t4lw01f
(@m3t4lw01f) reported
@DrTed77 @StephenPunwasi Xplornet is not Canadian. They are owned by Stonepeak, which is a US investment firm. Also, Xplornet is trash. I'm lucky if I can even use Twitter, my kids can't use it for school and I can't work from home. No amount of "support" has ever fixed it.
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Steven Garvie
(@garvie_steven) reported
@elonmusk @SpaceX I just finished checking every internet service available for a possible rural house purchase. Xplornet is the only option. As a SysAdmin I cant do it! I live on the 45/46 North constellation. Please hook me up to complete my dream. Starlink is the dream!
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Dharmachef
(@dharmachef) reported
Please, please fix Xplornet satellite. Unusable again! We have been with Xplornet for over 10 yrs and it gets worse and worse!! NEVER get the speed we pay for. Nothing wrong with our system. You have a monopoly that is oversubscribed.
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prune³
(@prunegoose) reported
@bologna_eater79 If it make you feel any better, in the 4 years I've been with Xplornet, I have never gotten higher than 2mb download speeds
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Wes
(@unnervingfalcon) reported
@elonmusk @Tesmanian_com Need service badly. Sometimes it takes me 30 min to watch a 5 min 240p YouTube video. I signed up in Province of Ontario. Xplornet satellite internet sucks.
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Jesse Monroe
(@CanadianKieth) reported
@Xplornet After almost 1.5hrs on hold, I finally got through to someone who was of great help. Y’all should really have some kind of app or something for customers to report an outage. Being stuck on hold for 1+ hrs to talk to someone for 10min is beyond irritating
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Kevin Porter
(@kevdevlyn) reported
@Xplornet It was **** for three days. Got the messages every day about maintenance. Not just briefly. Did a speed test this morning. Barely getting 20 mbps. Good thing I am paying $125 a month for 50 mbps. Can’t wait for Starlink.