1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Xplore
  6. ❯
  7. Richmond, Prince Edward Island
Xplore

Xplore Outage Report in Richmond, Prince Edward Island

Why is my Xplore service not working?

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 74% Internet (74%)
  • 11% Wi-fi (11%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen
    Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @Shinzah321 @kevdevlyn @Xplornet What I mean is, the CRTC has actually approved it, and people in Canada already have the service. It's happening. I'm hopeful their timeline of "early 2021" for a more widespread rollout pans out. Regardless how long it takes, I'm still looking forward to that call to Xplornet.

  • TheOrac93482874
    TheOracle (@TheOrac93482874) reported

    @Unsilent17 @Xplornet Everything keeps locking up. Phone service hit and miss too.

  • SWestyyyy13
    Stephanie West (@SWestyyyy13) reported

    @Xplornet We have not had internet for the past 3 days! Why will you not send a technician to fix it?! Horrible service

  • m3t4lw01f
    m3t4lw01f (@m3t4lw01f) reported

    @FeedYourFuture @Xplornet @Xplornet should change their business practices in 2021 to support rural Canadians by actually providing the services they advertise, instead of retweeting unrelated fluff.

  • bookaholic36
    TaniaL (@bookaholic36) reported

    @JesseBrown @sula_greene In some rural areas, xplornet won’t even add any new customers (who have no alternatives) because they chose not to upgrade their service. Unreal.

  • olblue81
    Stuart Lawrence (@olblue81) reported

    @kenny_moo @Xplornet I was only near that when my service was new. It's consistently gone down to this level. During a speed test I peaked at 17 once, but the average was only 8.

  • OffCentreFarms
    Al Sutherland (@OffCentreFarms) reported

    @woody_VA @PetkerFarm MPV and Xplornet provide service off an elevator leg that is within eyesight

  • onetwothreemike
    onetwothreemike (@onetwothreemike) reported

    @i_like_soup_ @bootscootnbouji @Xplornet I can't find the laugh button. Seriously. Xplornet sucks and only morons praise them.

  • olblue81
    Stuart Lawrence (@olblue81) reported

    @cpwcsk I was about to pony up for that and xplornet went LTE at Elrose and saved me a bunch of dollars. The satellite service was terrible for us. One time I updated SMS and downloaded display firmware before harvest and hit my data cap. LTE at least has unlimited data.

  • brandon90053725
    brandon smith (@brandon90053725) reported

    @Xplornet Too bad your side is an oversold piece of **** that can’t even push out enough speed to play 1080p