Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 10/24/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mswizzle26 Swizzle, The Fringe Pleb. (@mswizzle26) reported

    @Xplornet You charge a rental fee for your equipment, then when service is canceled, you don't want it back. Greasy.

  • BenKlass Ben Klass (@BenKlass) reported

    @CompBureau @FP_Champagne Xplornet is a provider of last resort for people in rural and remote areas. Their FWA service can be okay and some people get along fine with it, but it is more expensive than comparable faster services available in cities.

  • PeterParkerKev PeterParkerVenom (@PeterParkerKev) reported

    @atomic_hydra @Xplornet i guess i didnt miss it...busy day i always have internet issues

  • teevmn Tvman (@teevmn) reported

    @kliivam @CoryBMorgan Xplornet was a joke. Terrible speeds but the 2 second lag made it useless when it did work. Starling has low lag because the SATs are so much closer.

  • EricMPaq Éric Paquette (@EricMPaq) reported

    @bluestockingetc @Xplornet WTF! They rely on an untrained individuals to remove the equipment they installed? Wow! That's high risk for a company to do.

  • pattison74 Colin Pattison (@pattison74) reported

    @dennydenny1020 Have two outstanding support tickets waiting for a reply from @SpaceXStarlink. That is going to be the concern with the system. No support. When it was working it kicked our Xplornet LTE to the curb. Hope I get a call from support soon.

  • falkorsrevenge Obsidianreign🇨🇦♓🐴 (@falkorsrevenge) reported

    @Leslie48364805 @joe_warmington Call center, I can't deal with people anymore at all in any context, especilly over the phone. Did tech support for xplornet for 2.5yrs. liked the company and lived the job, but 90% of the customers were the worst. Kinda broke me lol.

  • lexomatic Alexis Gee (@lexomatic) reported

    @bluestockingetc @Xplornet @CCTS_CPRST and if they won't do it, file a human rights complaint

  • bluestockingetc Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported

    @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

  • WheatGeerJJ John Guelly🌱🚜🇨🇦 (@WheatGeerJJ) reported

    @redwoodacres @hugewalleye @Chris_bauer_LL Ouch. I think we will keep what we have as its been pretty good. Way better than the Xplornet crap we had 10 yrs ago.