Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 01/28/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nasiciliana Nancy A. Siciliana 🌴🍸🐘 (@nasiciliana) reported

    @Xplornet Nope. You scammed many Niagara customers when you bought out a local provider but didn’t put any of us on xplornet infrastructure, just left us on existing network your services couldn’t operate on. You charged customers for service you couldn’t and didn’t intend to provide.

  • TrainerGloria Trainer Gloria 🇨🇦 I❤️🇮🇱 (@TrainerGloria) reported

    @Nagem_Senoj Xplornet sucks. For the past year it would not work for hours at a time every day and when it did work it was so slow even when we had several technicians fix things and we paid fir faster speed. Just switched ISP. So fast, reliable & cheaper. & now we can watch netflix.

  • JayLoJL Jaden (@JayLoJL) reported

    @Xplornet has the worst internet imaginable

  • cpwcsk Chad Peters (@cpwcsk) reported

    @Xplornet Your service is so bad. Pay for 25mb in and barely get 11mb. Probably lose signal 25-30 times per day. Some days can hardly get a web page to load. Huge amounts of spam/phishing emails about my account. I can't wait until my #Starlink arrives.

  • NorthernCurls Adèle 🇨🇦 (@NorthernCurls) reported

    @AntibioticDoc Us in a terrible position and potentially exposed us. When hubs asked if he was vaxxed he said "no but I don't socialize". Mmhmm. But he probably goes into every home unmasked?? I was masked and quite upset. Very pregnant with complications. We complained but nothing. @Xplornet

  • creeksidemiss Linda Smith (@creeksidemiss) reported

    @CoryRyanGosnell @Xplornet @elonmusk I signed up for Elon Musk months ago. Still waiting patiently. Xplornet sucks at my house too.

  • JayLoJL Jaden (@JayLoJL) reported

    I wanna get rich and buy @Xplornet just to shut them down

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    E-Clip It Solutions in Saskatoon was the installer. Jeff, I expect better from you. This is just insulting, considering that run of cable was installed prior and re-used for the Xplornet radio. You just guaranteed I will never hire you or your company for any jobs ever again.

  • stanwendt Stan Wendt (@stanwendt) reported

    @MitchSchwartzCo @Xplornet I feel your pain man. I pay for 50 and it dips below 5 sometimes! Worst ISP EVER!

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet We live in the Brookville ON area. We pay for a 25mg download. It NEVER get anywhere near that speed with regular signal drops. 50 km from the core of Toronto! If Bell would run fibe here I would drop your “service” immediately. Over charged and under serviced. Brutal