Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 02/05/2025 01:55

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Richmond, Prince Edward Island

The most recent Xplore outage reports came from the following cities: Summerside.

Loading map, please wait...
City Problem Type Report Time
CanadaSummerside Internet
CanadaRichmond Total Blackout
CanadaMiscouche Internet
CanadaSummerside Internet
CanadaSummerside Internet
CanadaSummerside Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Another evening of no service from @Xplornet in my future? Probably. Started getting notifications that thin f'd were going offline randomly.

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Was told by your not-technical support (an infant could be taught to say what they say) my internet speed, which had been between 30-50 Mbps, dropping to 2-5 Mbps was "within acceptable levels for my plan". A mostly happy customer for 4 years lost. #useless #fail #scam

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    I find it hilarious that @Xplornet drops "hey are you still having issues?" on other people, but don't take my complaints seriously enough to even do that. Everything about this company is trash, including their CEO, Mr. @APLenehan. Change starts with you, sir. Lead by example.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @quinner9 @Xplornet The only issue Xplornet has is how to do as little as possible and still collect the fees. I would buy Internet from literally Hitler at this point to get away from them.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    This connection is not fit for purpose and it should be illegal for Xplornet to even offer it. They've been falsely advertising this service as high speed unlimited LTE Internet. @APLenehan should be ashamed of himself and his company, and anyone associated should as well.

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet tech support is a 91 minute wait time however I can reach sales in 3 minutes....Please stop over selling your towers, my service was fine until you offered 50mps in my area. Nothing works past 7pm and I pay $134.00 monthly for 7.80Mbps download 0.39 Mbps upload @Bell

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet I did with no resolution. Will be changing to another ISP. Your technical support sucks! #fail

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet This sounds like a forced testimonial in order to get out of paying a cancelation fee. “Ok we’ll waive the fee, all you gotta do is leave a good review.” Because your service is absolute ****.

  • frankpolat Frank Polat (@frankpolat) reported

    @CanadianPM @JustinTrudeau almost 2021 and we don't have internet service in Frankford, ON. Xplornet monopoly here and if they shut down the service without notification we are staying without internet. Who can help?

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet ur company sucks