Xplore Outage Report in Richmond, Prince Edward Island

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (72%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Robert Gamble (@LotSixteen) reported 16 minutes ago from Richmond, Prince Edward Island

  @m3t4lw01f Maybe they are fleeing the areas that @Xplornet provides internet service.

• 
  Robert Gamble (@LotSixteen) reported 23 minutes ago from Richmond, Prince Edward Island

  @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

• 
  Robert Gamble (@LotSixteen) reported 37 minutes ago from Richmond, Prince Edward Island

  @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

• 
  Robert Gamble (@LotSixteen) reported 42 minutes ago from Richmond, Prince Edward Island

  @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

• 
  Robert Gamble (@LotSixteen) reported 48 minutes ago from Richmond, Prince Edward Island

  Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported 2 minutes ago

  @SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"

• 
  Scott Wallace (@Darsaw1217) reported 4 minutes ago

  @Xplornet The problem has not been fixed. We have rebooted a number of times. System south of Picton in Prince Edward County is offline. I opened a ticket Wednesday. Absolutely NO call from Xplornet since. So, don’t tell me things have been restored.

• 
  amy (@purvis_amy) reported 6 minutes ago

  @Xplornet can you kindly get your **** together already- a week plus with spotty crappy internet signal. Need internet to work in order to you know, pay your inflated bullshit fees. #rural #ontario #pec

• 
  nancy (@wallisdesigns) reported 6 minutes ago

  Another day, another @Xplornet outage. Multiple day outages in Prince Edward County continue. What is the status @Xplornet? What are you doing to support your customers? When will our service resume???

• 
  Scott Wallace (@Darsaw1217) reported 9 minutes ago

  @Xplornet Internet still down south of Picton. Outage caused by Xplornet. 4 days of outage now. Worst service ever! Don’t see these issues of this magnitude with Bell or Rogers but because we are rural Canadians we are stuck with this useless organization. We need more options.

• 
  Alan (@Awallis11) reported 10 minutes ago

  @wallisdesigns @Xplornet This is very poor customer service xplornet and unacceptable. At the very least you need to send out a Tweet to let your customers in Prince Edward County know what the status is - Monday/work-day is fast approaching, please put send a message ASAP.

• 
  Dave Nuttall (@Dnuttall1985) reported 12 minutes ago

  @Xplornet internet's been down 3 days, what's up???

• 
  joan Southwell (@SouthwellJoan) reported 13 minutes ago

  @Xplornet Why would I call I do know to reboot my system. Why don't you just fix your end that where the problem is day 3 and counting so be I expect a 3 day discount on my and every else bill. No service no pay.

• 
  Scott Wallace (@Darsaw1217) reported 21 minutes ago

  @AdryanBorins @Xplornet @DominicNST Same here Adrian - must work from home. So many of us got impacted last week. No apology from Xplornet- nothing. Just saw posting on down detector that Xplornet did not want to send a tech today. Thought to myself - are we back in 1922?

• 
  Richard Bethell (@RichardBethell) reported 23 minutes ago

  @Xplornet Please restore service in Prince Edward County