Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 01/05/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PixelShakeTV PixelShakeTV (@PixelShakeTV) reported

    @DANNYjustDANNY_ @BigfryTV @Xplornet I hate to be that guy, but in the defence of ISPs, the VAST VAST majority of calls/complaints they get is usually down to user error. BUT, if they still drag their feet after u prove that's not the case, **** em!

  • BigwifiCa bigwifi.ca (@BigwifiCa) reported

    @AlsoKnownAs_AA @CompBureau @FP_Champagne I see hundreds of customer calls come in from wisps recently bought buy Xplornet furious how the QOS dropped off a cliff.

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet Rural service is lacking big time. We get poor service with a big price tag. Rural connection should be lower.

  • cujowilsonv cujowilsonv (@cujowilsonv) reported

    @Xplornet any update as to when the outage outside of woodstock NB will be rectified?

  • canhockeyhoser canadianhoser (@canhockeyhoser) reported

    @Xplornet are we going to have this outage fixed today? Come on already give us some kind of update beyond we’re working diligently.

  • ChuckSummers15 Chuck Summers (@ChuckSummers15) reported

    @Xplornet I feel bad for them.

  • TomCrinstam 🇨🇦 Tom Crinstam 🇨🇦 (@TomCrinstam) reported

    wants to help us out by donating a unit, it will likely be through Xplornet as we just can't afford anything else. Once that happens, I hope to add some live feed nature cams around the property.

  • custardpuppy 🐾🐶Puppy!! ♿🔞 | EMERGENCY COMMS OPEN‼️ (@custardpuppy) reported

    This just in, @Xplornet is a piece of **** AGAIN I cannot count how many times I've lost internet these past two weeks I AT LEAST have not had internet from when I woke up at 6:30am to now (11:15am) and I'm sure it's not going to be back anytime soon, as per usual

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    The idea that replacing a 4th mobile operator that has spurred lower prices, bigger data plans & better service in ON, AB & BC w/ Xplornet whose fate wld turn on Rogers doing what is @ odds w/ its interests & that regulators could monitor things afterwards is a fairy tale. 10/

  • NancyBuchanan12 Nancy Buchanan (@NancyBuchanan12) reported

    Attention xplornet customers!! Not only is the company super awful with poor coverage and even worse customer service, they’re also common thieves who steal by charging credit cards even after their services are terminated. Do not trust them. @Xplornet