Xplore

Xplore Outage Report in Richmond, Prince Edward Island

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Richmond, Prince Edward Island

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Richmond, Prince Edward Island 01/24/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Richmond, Prince Edward Island

Latest outage, problems and issue reports in Richmond and nearby locations:

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @kbcmc @Xplornet Well if ya had some decent internet to feed into your router, the problem might be solved.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @mudlanegoldens @kbcmc @DerekMacEwen @Xplornet @XplornetSupport @APLenehan @Bell_Aliant and @Xplornet are the two worst possible options we could pick. Too bad @PEIGuardian didn't do a story on how dissatisfied we are at having only these to pick from.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    Our new power line poles are at 60 meter spacings - perfect for stringing cable. @Bell_Aliant has abandoned us to @Xplornet, and @Xplornet has yet to show any initiative in extending service. We are starved for decent broadband and would switch in a heartbeat.

  • LotSixteen Robert Gamble (@LotSixteen) reported from Richmond, Prince Edward Island

    @DerekMacEwen @kbcmc @Bell_Aliant @Xplornet @WickedEH @redsandspei @Eastlink The logic being they could rent pole space to run fiber lines. After two years with no visible action, I asked @Bell_Aliant if they had plans to extend service to my area. I was told by a @Bell_Aliant manager that Lot 16 area wasn't worth their time to offer Fibre in Belmont.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I would be happy with 30 down and 2 up off the Pugwash NS tower. Never got that yet

  • the_sizz sizzle (@the_sizz) reported

    @Xplornet so sad that this was my favorite provider but as of today my internet went out and no word from this company when it will be back on so why am I paying for a service that I can't use.

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet some problems? how can a tech help me make YOUR service morw reliable. thats a you problem that i have to deal with the consequences from. the only way this can and will be resolved is when i switch providers

  • brittrlynn Britt Lynn (@brittrlynn) reported

    @bkives What if we are currently underserved by Xplornet? All comes down to competition: if there is none, rural will continue to pay exorbitant amounts for ****** internet.

  • Twinntech Dan Twinn (@Twinntech) reported

    @Xplornet your technical support ducks today

  • ChrisDca ChrisD.ca (@ChrisDca) reported

    @Woofers_MB I asked. No cost incurred to Xplornet, but they will reimburse MB Hydro if the Crown corporation incurs cost to operationalize the network to them.

  • trigger240 🦉lat240🌻 (@trigger240) reported

    @Xplornet @Gov_NB I tried to upgrade mine and was told I have to pay a 99$ installation fee, which I've already paid to install xplornet 3 years ago.. why do I have to pay extra when my internet is lagging and only working 3/4s of the time 🙄🙄 100$ a month for 350 gigs of slow internet!!

  • DavidBe17330646 David Beauchamp (@DavidBe17330646) reported

    @Xplornet Explore the sucks big....I’m supremely not pleased with the internet service... way tooooo many people on the beam in our area!!!!did a test today download speed 1.37 mbps, upload 1.5 mbps. Signed up for Star link.. guarantee 300 mbps download, minimum 130 mbps...

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet wow someone farts and your service goes down. so annoying so unreliable. my son has missed school because of this garbage service

  • KentDuvar Kent Hunter-Duvar (@KentDuvar) reported

    @jordanrynard @kijekijikokwe @Xplornet I've never needed a static ip to open a VPN connection. Nor am I aware of needing ipv6. Not so many years ago, I couldn't use VPN on Rogers to connect to work. VPN would report a successful connection, but I couldn't access anything. 1/2