Xplore Outage Report in Fort Erie, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Fort Erie, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Fort Erie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Xplore
Xplore is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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GlenAbbey Farms 🇨🇦
(@GlenabbeyFarms) reported
@Xplornet How about having your techs fix your ****** broken internet instead of taking pictures... Now I see why the service is so expensive and speeds are never anywhere near what is promised...
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Loricat
(@VoosieVooters) reported
@WynnterB @APLenehan @Xplornet I have taken to referring to Xplornet as "ShitNet." Everyone knows what company I am talking about in this area without further explanation. Options for many rural homes is very limited, and Xplornet simply does not provide the service they claim to sell.
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Dan K
(@Feefyou) reported
from
Brant, Ontario
@Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.
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Cyndi Cossais
(@cyndi_cossais) reported
@Xplornet @4mlm3 Sooo @Xplornet ... I have been without service for 12 hours. Can you please provide a RESTORE ETA???? This is pathetic service.
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G. H.
(@9a3tan) reported
@Xplornet Too little, too late. Your technology is outdated. I hope you have some new tech coming to compete with Starlink. The high ping and poor connection quality is not up to the 2021 standard.
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zack
(@zack77614511) reported
@Xplornet we did they said it was down for repair or something it will be back up soon | it’s been 4 hours
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Anthony
(@antonio2435_) reported
@Xplornet Can you guys build another tower in Picton,ON. I can barely get a signal from the one that is already here because my home is higher in altitude
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wynnterbloom
(@WynnterB) reported
@VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.
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slurs for tourists
(@Dwhylehn) reported
It's the second story and unfinished attic. Everything except internet and laundry is included. And it's only $785 /month. I have fibre op 100mb/s that's like $122 a month, it is also set up for xplornet. It gets cold in the winter, but I've run two space heaters with no issue.
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Dan K
(@Feefyou) reported
A good dial up connection, WTF is that Xplornet? You are too focused on growth and acquisition that you forget your customers in your wake. We are a business customer, and you have royally prevented any of us in the office from using you for our personal internet at home.....