Xplore

Xplore Outage Report in Golden, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Golden, British Columbia 11/20/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    meantime I am having drinks with my neighbour, both of us 2 wks past the 2nd dose and I ask him about his connection. He is an @Xplornet customer. He's had problems all week and he was told by CSR that there were problems with @Xplornet equipment at Wellington water tower. /6

  • therealLATat leigh ann 🌈❣️⭐️🌕☀️💨💚 (@therealLATat) reported

    @davinalytle @Xplornet I bet they blame it on covid. A lot of businesses are using it as an excuse to provide crappy customer service and crappy shipping. Get it together @Xplornet

  • MitchSchwartzCo Mitch Schwartz 🔥⚡🤙🏼 (@MitchSchwartzCo) reported

    @Ivanisawesome @Xplornet I love how they don't think I was smart enough to call support or that I'll somehow get a better answer if I call again.

  • yvonnewithswag vons❤️‍🔥 (@yvonnewithswag) reported

    @Xplornet guys. my boyfriend is having a tough time. please help him he can’t do anything in his house he’s stuck with trashy *** internet all day long. i’m sick of hearing him complain all day. please help me

  • Michell25471779 Michelle (@Michell25471779) reported

    @Xplornet Your service is incredibly bad. I call to find out why its slow and you spin in circles for 2 hours. This happens ALL the time. My internet is EXTREMELY slow yet again. Fix it. 😡

  • JoeJamesPop Joe James 🍦 (@JoeJamesPop) reported

    Damn you @Xplornet internet connection!! Trying to watch @disneyplus and a slow connection is one thing, but now an actual outage!! Three days in a row now!!!

  • chrisjgalway Chris Galway (@chrisjgalway) reported

    Hey @Xplornet should I call Bell who just knocked on my door asking me to switch. Probably would have consistent internet with them. And yes...I did reset my router which seems to be the only tech support suggestions you have.

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    So, I now have a service agreement I was never aware of, and 2 different responses from @Xplornet CSRs about the problem that is giving me download speeds of less than 1 Mbps and it's apparently been going on for a week. Stay tuned. I look forward to speaking with the /7

  • robdeutschmann Rob - Every child matters. (@robdeutschmann) reported

    So I have @Xplornet for internet access in @PECOntario just outside of Wellington. For the past few days download speed is usually less than 1mbps. Obviously no work or Netflix. Currently it's 0.26. I put in a call to customer service. The CSR tells me there is a problem at /1

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @theJagmeetSingh It is so bad Canadians don't even realize it. I get taken advantage off and laughed at on a monthly basis living in the North (Iqaluit, Baffin Island) @Bell around 500 for 3 cell phones, no plans available for my needs. @Xplornet around 1K per month through home office. No plans.