Xplore

Xplore Outage Report in Golden, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Golden, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Golden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Golden, British Columbia 12/19/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • harrbca Brad Harrison (@harrbca) reported

    @Xplornet Would you mind maybe doing some maintenance and upgrades to the Vanscoy tower? It’s been working poorly for about 2 months now. Getting tired of the daily issues.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @TKC_1233 @xplornet, STOP THE LIES. You are not 'sorry'; if you were, you would fix the problem. You will not fix his issues by 'troubleshooting'. You will ask him to unplug/replug, tell him he was connected to the wrong panel, and then open your throttling for a few hours before reverting

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    14 hours and counting for this current @Xplornet outage. It bears repeating that they told me it's working fine based on how much data I use. Just rebooted the equipment again, let's see if it decided to reconnect now...

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.” What you guys do should be criminal.

  • androdragynous trophy grill husband canon 'horse' canonkiller (@androdragynous) reported

    @Xplornet I emailed through the proper forms a while back about my household's internet being slow and spotty to the point of being unusable and was never replied to, and the issues have persisted for a few weeks now. Would love some help on the matter because it sucks. Thanks

  • Justmemike46 Mike Howard (@Justmemike46) reported

    @chicken1969 @JustinTrudeau Check out Starlink. Amazing, and I replaced my terrible Xplornet service for the same $$$ per month.

  • PotterBarry Barry Potter (@PotterBarry) reported

    @CousineauAlbert @MattBerlett @Xplornet We are on parolink. 10 down 2 up. Works well. But Starlink. 150 down 50 up. Game changer

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Well would you look at that? Another @Xplornet outage at my place. But hey, since I've used 800GB this month it's working fine and there's nothing to see here. I've never looked forward to dumping something so much as I have you...

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    11 hours later and my crappy @Xplornet internet is still out. Guess I better get ready for the next vigorous round of unplug your router/pay us more money and we’ll fix your service. Fun times. #xplornetsucks

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet And in all that time he had as good internet service as I do today. Which is to say, he didn't have service at all for most of it, because it was non-existent. Just like mine is right now. Fix. Your. Network.