Xplore

Xplore Outage Report in Harbour Grace, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Harbour Grace, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Harbour Grace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Harbour Grace, Newfoundland and Labrador 12/31/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • danceagaintay ashley ☕️ 🧣 (@danceagaintay) reported

    @Xplornet why is my wifi so slow

  • TheDabHatter The Bong Bomber (@TheDabHatter) reported

    @Xplornet I have and was told sorry we can't help you

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @APLenehan @Xplornet Fix the Pugwash, NS tower please

  • ernie_river Ern (@ernie_river) reported

    @Boboljinks @Xplornet Do yourself a favour and order starlink. Xplornet is not only a terrible product but they also continually keep overselling the towers to make it worse. They’re stealing peoples money.

  • HolmesWil William Holmes (@HolmesWil) reported

    @Xplornet Service call result: there has been ongoing work on our tower. No ETA on when service will be be back up. $30 credit per month for unusable service....

  • andy_poirier Andy Poirier (@andy_poirier) reported

    @Xplornet service is typically very good at my house. Today it’s absolute trash, and at the exact time I’m trying to stream a ball game. Get your **** together and do better.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet That is actually the Xplornet customer service team hard at work

  • lifewith3boyz DanaA (@lifewith3boyz) reported

    @Xplornet No you say you will but you never do, even after repeatedly calling you.

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!