Xplore

Xplore Outage Report in Harbour Grace, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Harbour Grace, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Harbour Grace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Harbour Grace, Newfoundland and Labrador 01/20/2026 10:50

January 20: Problems at Xplore

Xplore is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • cbraedley Charles Braedley (@cbraedley) reported

    Its March 11, 2021, and @Xplornet still hasn't been able to tell the over 10,000+ customers in @MunColchester and Cumberland Counties, NS, that are as-of-yet unserved and underserved when they will be given the option of choosing to sign up with their new service. (1/2)

  • JessicaDoyle Jessica Doyle (@JessicaDoyle) reported

    @lynayanb Too bad these so called economic agencies didn’t spend $700,000 plus on 73,000 Starlink’s at a grand a pop so us current rural inhabitants could have reliable internet. But wait NBgov will continue to prop up Xplornet with Millions for old tech.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @AnjaKaradeglija You’re assuming anyone wants those wireless assets. They could do like in Manitoba and force Xplornet to accept the spectrum and some towers and make a token network serving 10 customers so Federal govt can still claim 4 carriers.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Flagpole_Canada I agree. It is unlikely that Rogers can SELL spectrum to Bell/Telus, so the spectrum will have to be donated to Xplornet (or at very low price) Same with antennas. So the value of Shaw goes down if its spectrum needs to be sacrificed to let deal go through.

  • vwgirl_jl99 Janis (@vwgirl_jl99) reported

    Unnacceptable;considering we r paying $113 per month for internet. Finally, the 7 day period ended and internet resumed normal performance. By normal I should say decent during the day but slow at night when everyone is using the internet since Xplornet WAY oversells their towers

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Thanks for reminding me. Oh, and you should deliver the speeds you claim and actually offer unlimited data like you say you do. Until then, people looking for a rural ISP, xplornet is a terrible ISP, avoid xplornet. Maybe think about checking out #Starlink

  • Dravakian Adam Broomfield (@Dravakian) reported

    @shannbil @Xplornet @SpaceXStarlink That's gross .. xplornet sucks anyhow, and yet they charge a ridiculous amount

  • vwgirl_jl99 Janis (@vwgirl_jl99) reported

    Let me share my recent experience to help you make a decision: 2 weeks ago, I started getting automated phone messages from Xplornet saying they would be performing maintenance on my tower.

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet Down again!

  • BCrowston Bryan Crowston (@BCrowston) reported

    @Norlaine @UncleRee1 You must be a Xplornet customer.