Xplore

Xplore Outage Report in Harbour Grace, Newfoundland and Labrador

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Harbour Grace, Newfoundland and Labrador

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Harbour Grace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Harbour Grace, Newfoundland and Labrador 12/12/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams as i struggle to watch 720p you internets not even worth paying for can't wait to switch if I was paying for what we were getting I would have switched to bell by now even tho I'm moving your service and company is a 20-year joke i am surprised you have not been sued

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @laethyn @TekSavvyBuzz @CBCNews You might be one of the few happy people with rural internet provided by Bell or Xplornet with Bell's network, for the rest of us we get low speeds that The throttled the moment your neighbor puts on Netflix. They just resell and try marketing themselves as the little guy.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Make it sound like you'd send in techs to fix xplornet's duct taped failing infrastructure and it's only this year you've been failing as an ISP.... xplornet is a terrible ISP. #cancelxplornet

  • BethanyFontaine Beth (@BethanyFontaine) reported

    Parents don’t have wifi and haven’t had it since yesterday, no help on the phone either, kids missed classes and now gunna miss jets game soon😒 @Xplornet @XplornetES

  • chopperface69 Chopper Face Posting his Ls Online (@chopperface69) reported

    @TekSavvyBuzz @CBCNews Terrible! I know people who live or have cottages that far out and the best option is Xplornet which I had as my only option for about a year. 100gb cap and speeds too slow for streaming. When I called Bell they said they’d do a campaign if they ever made it to my house.

  • ElvisCavalic Elvis (@ElvisCavalic) reported

    @Pete09904393 @TekSavvyBuzz @CBCNews There is nothing to suggest that the Xplornet management would behave any different is the problem. I don't have a problem with them existing or renting the network, but they don't actually try to improve rural connectivity, they just ***** about big telecom.

  • NESaskFarmer Ryan Pederson (@NESaskFarmer) reported

    @aar0nsadler @dennydenny1020 You will miss calling Xplornet for troubleshooting help. Xplornet - “unplug your router for 30 seconds.......how is it now?” Customer- No change still terrible. Xplornet- Well than it’s because of the weather. Have a nice day!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My internet isn't working because I'm using it too much. According to Xplornet. That's a laugh, considering we can't use it at all. Google wifi says I'm using 0.2mbps down and 0.3mbps up (when it's actually working). Hardly saturating the connection right?

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @Xplornet @moseleywilliams Just canceled your service, I got my Starlink today and was connected in under 5 minutes, 3 seconds later I called you losers to cancel. Goodbye forever!!!