Xplore

Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 03/24/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mjcboutin MJC (@mjcboutin) reported

    @kevdevlyn @Xplornet Outside a captive market, they would go bankrupted with highest rates and poorest service levels. Competitors will soon be here, finally.

  • mjcboutin MJC (@mjcboutin) reported

    @Xplornet Forget the tablet. Instead, improve the quality of your service.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @brettjpetch @Xplornet Just trying to help a fellow Xplornet victim! Mine is actually working not terrible tonight (miracle of miracles) so I'm going to attempt a race in iRacing. Here's hoping my ping stays put.

  • WillGoodrich_ Will Goodrich (@WillGoodrich_) reported

    Avoid @Xplornet at ALL costs if you can. Their service isn't working? Too bad, you have to pay a minimum of $125 dollars. Shadiest ISP in the world that masquerades as a "rural hero." Thanks for the 0.45 mbps.

  • Medibrat Bex (@Medibrat) reported

    Dear @Xplornet . I live an hour from the nation's capital city, pay an obscene amount for monthly (not unlimited) satellite internet service. I am trying to stream a conference that is REQUIRED for my continuing medical education, & it stopped about 10 minutes ago. "Buffering"

  • svhs1985 Christopher McLaughlin ✝️🐏🐑🥔🧑‍🏫 (@svhs1985) reported

    @Smithfamilyseed Does Starlink have installers? I wonder how the service compares to Xplornet Satellite?

  • thepooppack mas (@thepooppack) reported

    @Xplornet be like oh it’s 12 am time to make the internet god ******* awful for the rural areas we advertise our internet company for.

  • brettjpetch Brett Petch (@brettjpetch) reported

    @m3t4lw01f @Xplornet Will likely end up on the roof this week re-pointing to a different location. There are 3 towers in my area according to the CRTC registratons. I can likely get it to a better signal any technician I’ve had out here prior had.

  • SheldonP Sheldon Pardy (@SheldonP) reported

    @FShitpaws I know your pain all too well. Finally got rid of it when Xplornet started offering their LTE service here

  • Jmoney_61 Justin Force🇨🇦 (@Jmoney_61) reported

    @Xplornet Why are you expanding into new areas when you're incapable of providing competent service to yo your current area?