Xplore

Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 12/27/2025 10:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet, you post about your service upgrades but the majority of people I've spoken to had experiences that mirror my own: slow and unreliable service and long wait times for phone support only to be told "restart it" and when then doesn't work, schedule a tech for days later.

  • luvlambs Marion Greveling (@luvlambs) reported

    @Xplornet 1.19 Mbps download 0.37 Mbps upload Your Internet connection is very slow. Here's the evening update. And yes, I tried calling tech support. And no, I am not having a tech come out for $125.00

  • BillBarteau Bill Barteau (@BillBarteau) reported

    @Xplornet Signed up for @StarlinkPage service today. They mail their equipment instead of charging unnecessary fees to deliver things that I can install myself. Looking forward to no bills from you as an ISP and Shaw for TV. Overall monthly savings. #YouBlewIt

  • hullcitydave dave jupp (@hullcitydave) reported

    Once again Xplornet you have let me down!! Missed both the disallowed goal and the Spurs goal!!. Rural internet my ***! #xplornetsucks

  • retroflya retroflier (@retroflya) reported

    @Xplornet internet service so ******* useless I have to switch to using my cell phone as a hotspot after 4pm. Service cuts out like clockwork. Outages last until roughly/coincidentally 12:30am. Currently using hotspot.

  • FYoda7 FoxYoda7 (@FYoda7) reported

    @Xplornet outage in Eatonia SK. Any update on a fix?

  • KMal_T8N Kevin Malinowski AB expat in ON, involved in both (@KMal_T8N) reported

    @Marcus24576385 @elonmusk @vincent13031925 Lots of cell phone providers give you a free or discounted cell phone. They make their money on the service. Same with ISP's. I paid nothing for my original satellite dish from Xplornet.

  • FeministHousew1 IdRatherBeBaked (@FeministHousew1) reported

    So @Xplornet I've been begging you for 3 years to get my service fixed! I'm paying over $100 each month for internet that works about 40% of the time and that's ONLY if I use an ethernet cable!! This is why people hate @Xplornet!!! #FixYourService #FuckingRipOff #XplornetSucks

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet so I should just expect your crapy service to go out for 5-12 hours every week then, huh? #xplornetsucks

  • jordan_leroux Jordan Leroux (@jordan_leroux) reported

    @Xplornet outage. Again. We just turned it back on and it’s out again. No reliability. No customer service. I guess we just wait for cogeco