Xplore

Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 02/28/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brycevaughn53 Bryce Vaughn (@brycevaughn53) reported

    @elonmusk my Starlink package came in and along with a few others in an isolated community in Oxford House, Mb. Can. We're all going to get rid of the @Xplornet's slow and very expensive "high speed" service. The whole people in the community are planning to get Starlink internet

  • truebusterflash busterflash (@truebusterflash) reported

    **** I hate @xplornet. Worst rural internet service EVER! Hey @SpaceXStarlink can’t wait for you please hurry up.

  • Feefyou Dan K (@Feefyou) reported from Brant, Ontario

    @Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

  • WynnterB wynnterbloom (@WynnterB) reported

    @VoosieVooters @APLenehan @Xplornet Just because we live in rural Canada we should have to accept whatever we can get from ISPs? I have never achieved the level of connectivity I was assured when I joined. Zero reliability. Zero accountability. Zero concern for customer satisfaction.

  • thepooppack mas (@thepooppack) reported

    xplornet be like oh you’re contractless? let me just put a bandwidth cap on you real quick you will never see the speeds you pay for unless you’re under contract get ****** you goddamn idiot

  • Miyo_Takosiw Sherrie Bellegarde (@Miyo_Takosiw) reported

    @Xplornet Not happy with the service these last days. Was told issues would be fixed by this morning here in SK, Yorkton area. Still had to power cycle my modem and router twice so far in the last 20 minutes. I don't recommend Xplornet unless one has no other choice :'(

  • Richard61773513 RAD🇨🇦 (@Richard61773513) reported

    @ONinfra @simcoecounty High speed internet, or more crap @Xplornet ? There is a big difference.

  • zoenloll zoen! (@zoenloll) reported

    @Xplornet FIX UR ****** *** WIFI SO MY GOD CONTROLLER DUO CAN PLAY WITHOUT WHINING PLS I BEG UR SHITCAN INTERNET HOLY **** EVERY 2 SECONDS THIS KIDS CRYING ABOUT 700 PING AND PACKET LOSS @Crimson734 love u babe

  • Dwhylehn slurs for tourists (@Dwhylehn) reported

    It's the second story and unfinished attic. Everything except internet and laundry is included. And it's only $785 /month. I have fibre op 100mb/s that's like $122 a month, it is also set up for xplornet. It gets cold in the winter, but I've run two space heaters with no issue.

  • Q2uSue Suelynn Peters (@Q2uSue) reported

    @koopy @Xplornet We had them as a internet provider then moved 10 min away (still in the country) and got Bell. Never, ever an internet issue, worth every dime. 🙌 You don’t realize how bad a service is until you have a better one to compare it to.