Xplore

Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 12/28/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_quail Rob (@rob_quail) reported

    @Xplornet no internet; modem is dead. Two days without any movement on my work order; no service, no call from dealer. This is unacceptable!

  • kdales999 Kelly Dales (@kdales999) reported

    @Xplornet Xplornet sucks!!!!

  • GerardCooke8 Gerard Cooke (@GerardCooke8) reported

    @Xplornet I would be happy with 30 down and 2 up off the Pugwash NS tower. Never got that yet

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @ConnexCanada Nothing against this company. But you shouldn’t have ANYONE install @Xplornet as they’re the worst provider in the history of the internet. Ever. Of all time.

  • Andreea00113823 Andreea Carmen (@Andreea00113823) reported

    @Xplornet Please do no fall for this false advertising! You will soon find yourself out of service and coerced to take on a lower download package. @Xplornet is the worst!

  • the_sizz sizzle (@the_sizz) reported

    @Xplornet so sad that this was my favorite provider but as of today my internet went out and no word from this company when it will be back on so why am I paying for a service that I can't use.

  • Sandy_McKinnon Sandy McKinnon (@Sandy_McKinnon) reported

    @Xplornet Tsk - “up to” service advertising is false and misleading to the consumers. How about “never below” as a marketing gimmick! Come on Elon!!! Fill my request!!!

  • YooItsFrosty Frosty🇨🇦 (@YooItsFrosty) reported

    @Xplornet it would be nice if your tech support didnt hang up on me when i call to get my internet fixed🤔

  • tylerjdbishop Tyler Bishop (@tylerjdbishop) reported

    @Xplornet would be great if you could provide your customers an update as to when this outage will be resolved! Many are attempting to work from home and there has been no communication from you folks

  • alfmckim Steve McKim (@alfmckim) reported

    @andrewmead73 @Xplornet I had no choice until I started my own service. Daily interruptions, data caps, and minimum term contracts. This deal was completely tone deaf by the govt (are we surprised) and is going to hurt smaller local providers who use Hydro Telecom to provide good, reliable services.