Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Hornby Island, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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John Joe
(@TH3PHEERLESS) reported
@Xplornet Hi. I just need a 'yes' or a 'no' to this question, but I believe my LTE dish got turned by the wind (Or maybe a bird or smthg) and now my connection is kinda crap. If I contacted tech support to request a dish reorientation, would I be required to pay for it?
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SweetSENSations
(@StugatzInOtown) reported
@Xplornet Too bad your customer service sucks. 3 weeks of waiting for you to show up and nada. Be better.
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hunter
(@thehunter6421) reported
@joeya1976 @SpaceXStarlink @Xplornet Mine is the same way, we don’t even get half of what we pay for, it’s unreal how bad it is
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MERV HILLIER
(@merv_hillier) reported
@Xplornet The internet service is awful in Sequin Township. I taught an online class tonight and the students said the audio was pathetic cutting in and out constantly. I pay $140 a month and there is no reliability. Is there another provider I can use? I need help for online teaching.
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asinii
(@asinii_kwe) reported
Ended up signing up for xplornet. Jesus christ. We've never paid this much for internet. I guess that's the price of living in the middle of nowhere 🥲
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Brent
(@LoudMouthedB) reported
@loopholefarms @environmentca @Xplornet Good thing they did that 30 million dollar upgrade 2 years ago, it is down more now than before.
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DingDongTheRatIsDead
(@MIchelleP8844) reported
@xplornet has now sent 3 emails rescheduling a service visit I called about a week ago. I never even got a call scheduling a first visit. Customer support would be a complete joke if I wasn't paying so much for this ****.
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Martin Bennett
(@bartin_mennett) reported
******* christ. @Xplornet has the absolute WORST internet in all of Ontario. Maybe even Canada. Paying for 20 down and 2.5 up. Lucky to get even half of that. You had a goddamn year of a pandemic to fix your **** and you did nothing! If there was another option I would switch.
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Max Keenlyside
(@MaxKeenlyside) reported
@Xplornet @kenjohn91388485 @Xplornet These boilerplate generic responses are as insulting as is your costly internet service unusable. When will LTE service be available for Evergreen Road in Indian River PE? (C0B1M0). You have long been testing nearby towers. Please do not refer me to phone lines or a DM.
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My So-Called Perspective
(@lauren_blogger1) reported
Because we have useless @Xplornet wifi, my son has to use his and our phone data. One day of school online used TWO GIGS of data. A day. Is this something the govt is going to compensate for as well?? We’ve blown through data for months. **** you @fordnation