Xplore outages and service status in Hornby Island, British Columbia

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lomaxcat (@VoosieVooters) reported 2 minutes ago

  @RCLranger @stan_sdcollins I'll have to call Bell again and see if we can get a signal. They haven't been in our area before, and Rogers didn't work for us, so we've been stuck with Xplornet.

• 
  Allan Wilson (@uncleal13) reported 3 minutes ago

  @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

• 
  Injured At Work (@WarMistweet) reported 4 minutes ago

  @xplore_ca Room for a tower for service at Attridge bus lines for South Cambridge?

• 
  Kelly McNeice (@McneiceKelly) reported 4 minutes ago

  @Xplornetsuppor1 @mario4thenorth Btw you are giving xplornet a bad name. I love Starlink. Never a problem.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 6 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 6 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Papercakes (Villain Era) (@PaperCakes) reported 7 minutes ago

  @janisinewman01 @danhirtle @danielmullen But looking at his business history even is not great like xplornet is terrible internet.. doesn't make me feel confident

• 
  Georgia, yr comics teacher (@voiceshapes) reported 8 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  AtomicHydra (@atomic_hydra) reported 8 minutes ago

  @xplore_ca Its actually IMPOSSIBLE to meet any deadlines with this quality. Moving is not an option. This is not my problem. Its pretty sad when employees admit the over-crowed panels that customers are on.

• 
  Dean H. (@loopholefarms) reported 9 minutes ago

  @wheatiepete @Andrew_Dalgarno You know you are a garbage company when you have to rebrand. #xplornet