Xplore

Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 02/12/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TPedherney Mom2SaxSon (@TPedherney) reported

    @Xplornet Terrible options in Cherry Valley in PEC. Stuck with Xplornet because Bell towers are full, we have no other options.

  • MarkoTech9 MarkoTech (@MarkoTech9) reported

    @MacTXD @Xplornet Xplornet is the worst service ever... Can't even go to 1mb download speed

  • SleepingLogic Sleeping Logic™ (@SleepingLogic) reported

    @Xplornet I’m gonna make sure my friends whom are YouTubers spread the word throughout Canada that your company is by far the most crooked and worst service you will get as a Canadian citizen.

  • glennagar2013 glenn agar (@glennagar2013) reported

    @Xplornet I'm at a loss. No internet for the 4th week. First tech would not accept service request because I was not in their service area. Second tech unable to repair as he does not have equipment to repair Satelite LTE. What's next?

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @ScottWJones93 @Xplornet I think they need to bring there F6 fiber network to Bouctouche

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @ScottWJones93 @Xplornet Well tjays good because alot of people in McKees Mills is complaining that its slow since last year.... I will let them know thx

  • amoniquemills Monique Mills 🌲 🇨🇦 (@amoniquemills) reported from Newcastle, New Brunswick/Nouveau-Brunswick

    @Xplornet any connection issues in Miramichi, NB?

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet @SucksXplornet You can tell almost literally the moment when people have got up, because the internet service is lost. Immediately. 9:30am on Saturday. Mental note. #shittyinternet #toomanyusers #lowqualityinternet

  • jennfh Jenn (@jennfh) reported

    @Xplornet it would be fabulous customer service to use social media to inform customers of known outages ...responding with suggestion to call technicians just overloads your reps for absolutely no reason... Just a thought🤔

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @Xplornet Based on the replies to this tweet “technical issues” are happening with many customers. It isn’t even available in Hinton, but Starlink is so maybe that will suffice!