Xplore

Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 03/23/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • PennerBrian Brian Penner (@PennerBrian) reported

    CCI side of xplornet completely down in Alberta? @elonmusk is gonna get screaming busy if this isn't fixed...now #starlink

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet How about finding a fixing the issue that has caused the internet to be out since Saturday in Alberta! #internetstilldown

  • dchipp David Chipp-Smith (@dchipp) reported

    @chefdills @Xplornet The shocking thing (or not so shocking considering it is @Xplornet) is that their last tweet is about Ed Sheeran and Taylor Swift. Nothing about the outage affecting their customers!!

  • chefdills Dylan Brushett (@chefdills) reported

    @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

  • HaldaneShelley Shelley Haldane (@HaldaneShelley) reported

    @Xplornet Over two days with no internet and no updates or answers and you tweet about Ed and Taylor?! Get your **** together! This never happened when it was owned by CCI.

  • NepsyNeptune Nep (@NepsyNeptune) reported

    @Xplornet Actual garbage

  • thepooppack mas (@thepooppack) reported

    actually crazy a whole province is out of internet because of you @Xplornet and you’re busy tweeting about ed sheeran and taylor swift, instead maybe use your account to actually tell your customers what ******** is going on at your dogshit company.

  • Styles_888 Daza (@Styles_888) reported

    @Xplornet A RAN has obviously never been RUN in my area… #shitspeeds

  • Shelbyfreak n2thedeep (@Shelbyfreak) reported

    @Xplornet Service is so much worse since you took over CCI

  • Mike_Boulanger Michael Boulanger (@Mike_Boulanger) reported

    @Xplornet service has been out in Belwood, ON for three days now. Any updates?