Xplore

Xplore Outage Report in Hornby Island, Comox Valley Regional District, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Hornby Island, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Hornby Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Hornby Island, Comox Valley Regional District, British Columbia 02/08/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • TyKehrig Ty Kehrig (@TyKehrig) reported

    @Xplornet day 4 of no internet in the Tisdale area. Can not have an essential service down for this long

  • DanNichols73 Dan Nichols (@DanNichols73) reported

    1/2 @APLenehan finding you on Twitter is faster than through corporate office why is that?? You should be all over my issue today or one of your assistants at the very least. Because @XploreMobile and @Xplornet have no clue how to treat customers. I’ve been lied to and misled..

  • TheFloofyPoofy Brandon Potter (@TheFloofyPoofy) reported

    @elonmusk Id have to admit it, We'd be lost if it wasnt for Starlink. Telus and Xplornet have been absolutely god awful and unusable with terrible service. I cant wait for the system to slowly improve so I can start streaming again <3

  • dykstra_debbie Debbie Dykstra (@dykstra_debbie) reported

    @Xplornet it is extremely disappointing that we had excellent internet for a year and now because you oversold our tower our internet sucks. This is unacceptable #cantwaittoswitch

  • CanadianNic NicoleDee (@CanadianNic) reported

    @Xplornet We have Xplornet and pay 126 per month for the SLOWEST service that always throttles (we are only out weekends and it ALWAYS says we are close to our max—-🙄.. everything always freezes and even pics won’t load. This is truly garbage service that some people are stuck with

  • polarizedrage polarizedrage (@polarizedrage) reported

    @Xplornet no internet for 3 days, supposed to have installer come out Thurs(7 days after internet down), supposed to receive a confirmation call today,never got it. I know your company can't afford to hire the brightest employees but honestly I'd be embarrassed to work there.

  • MarkC_Avgi Mark Carruthers (@MarkC_Avgi) reported

    @CanadianCheri Before you go any further with Xplornet, I suggest you join the Facebook Group “Explornet Rural Internet Enough is Enough” & read about the many problems people are having with them. If you would like more info on my issues, I will share. 2/2

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Distributel And force @Xplornet to live up to their speed claims for those of us who have no choice but to use their expensive crappy service

  • tweetvex Marc Pitre (@tweetvex) reported

    @Xplornet Advance trouble shooting.. it was an outage?? Nothing to do with my equipment thanks for the generic scripted response

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Suprise suprise... It's raining and my @Xplornet service is down. What an absolute joke. @elonmusk I was hoping I was part of the 100k @SpaceXStarlink roll out after 6 months of waiting.