Xplore Outage Report in Janetville, Ontario
Why is my Xplore service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Janetville, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Janetville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Xplore
Xplore is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (73%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Nine's Catudio (@NinesCatudio) reported@ekimental One of the reasons why I canceled local provider a long time ago. Got tired of promises made by Xplornet to improve the rural service. Thankful for my business cell plan, which allows me to hotspot off my phone to cover my daily Internet needs for work and leisure.
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Chelsie D. (@Chelsie_D) reported@VoosieVooters No actually! The account has been active for a couple years. I hear so many terrible stories about Xplornet so I’m surprised my service has been relatively flawless from them.
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Hood3dGam3r (@HoodedGamer8) reported@Xplornet I can’t get an account. That’s the problem with your company, when you are the only one who services our area. People in my area need to be able to connect to your towers and when one is a stop cell and we can’t hit the other new tower you have then we are with out any service
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Kirk Pederson (@RinglerunSk) reported@Xplornet Hello @Xplornet social media rep. Does asking someone to DM direct actually fix the problems with the tower? If it does I will, but I suspect it will just have me reset everything and we will be back here with no internet and me falling behind in work.
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G. Louise (@baagheecha) reported@Xplornet Been with xplornet for 8 years now. Recently the speed’s been terrible and we switch to phone data if we want reliable internet. The only thing keeping us with you is that there are few choices for us rurally. We pay ~ $100/mo. for this non service. Yes, we have called support.
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Kirk Pederson (@RinglerunSk) reportedOnce again @Xplornet is down. Great way to work remotely with internet that is down daily in the middle of the morning. Need a new reliable solution for work at home in rural Sask. No not you @SaskTel, no cell coverage and speed reductions are a joke.
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barb swartzentruber (@trubesb) reported@Xplornet Done that multiple times. Now you make me pay for service calls to solve your bandwidth capacity issues
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Diane Ashe (@DianeAshe8) reported@Mat_Zo Damn my hubby and I have to wait until May 18th. for our first one. Our internet sucks @Xplornet . Hoping we get a pleasant surprise!
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Mike Semeniuk (@mikejsemeniuk) reported@Xplornet i have called, your solution is to unplug everything. its changes nothing, your ripping people off. you cant provide the speeds you advertise, this is wrong! patiently waiting for a real solution.