Xplore outages and service status in Jerseyville, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplore generated 1 outage signal in the last 24 hours around Jerseyville, including 1 direct report.
The most common problems reported in this area mention Internet and Total Blackout.
The most recent signal from this area was received May 17, 12:01 PM EDT.

Internet (80%)
Total Blackout (20%)

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Jerseyville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Jerseyville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Jerseyville	Baseline
May 16, 12:20 PM EDT	0	0	0
May 16, 12:40 PM EDT	0	0	0
May 16, 1:00 PM EDT	0	0	0
May 16, 1:20 PM EDT	0	0	0
May 16, 1:40 PM EDT	0	0	0
May 16, 2:00 PM EDT	0	0	0
May 16, 2:20 PM EDT	0	0	0
May 16, 2:40 PM EDT	0	0	0
May 16, 3:00 PM EDT	0	0	0
May 16, 3:20 PM EDT	0	0	0
May 16, 3:40 PM EDT	0	0	0
May 16, 4:00 PM EDT	0	0	0
May 16, 4:20 PM EDT	0	0	0
May 16, 4:40 PM EDT	0	0	0
May 16, 5:00 PM EDT	0	0	0
May 16, 5:20 PM EDT	0	0	0
May 16, 5:40 PM EDT	0	0	0
May 16, 6:00 PM EDT	0	0	0
May 16, 6:20 PM EDT	0	0	0
May 16, 6:40 PM EDT	0	0	0
May 16, 7:00 PM EDT	0	0	0
May 16, 7:20 PM EDT	0	0	0
May 16, 7:40 PM EDT	0	0	0
May 16, 8:00 PM EDT	0	0	0
May 16, 8:20 PM EDT	0	0	0
May 16, 8:40 PM EDT	0	0	0
May 16, 9:00 PM EDT	0	0	0
May 16, 9:20 PM EDT	0	0	0
May 16, 9:40 PM EDT	0	0	0
May 16, 10:00 PM EDT	0	0	0
May 16, 10:20 PM EDT	0	0	0
May 16, 10:40 PM EDT	0	0	0
May 16, 11:00 PM EDT	0	0	0
May 16, 11:20 PM EDT	0	0	0
May 16, 11:40 PM EDT	0	0	0
May 17, 12:00 AM EDT	0	0	0
May 17, 12:20 AM EDT	0	0	0
May 17, 12:40 AM EDT	0	0	0
May 17, 1:00 AM EDT	0	0	0
May 17, 1:20 AM EDT	0	0	0
May 17, 1:40 AM EDT	0	0	0
May 17, 2:00 AM EDT	0	0	0
May 17, 2:20 AM EDT	0	0	0
May 17, 2:40 AM EDT	0	0	0
May 17, 3:00 AM EDT	0	0	0
May 17, 3:20 AM EDT	0	0	0
May 17, 3:40 AM EDT	0	0	0
May 17, 4:00 AM EDT	0	0	0
May 17, 4:20 AM EDT	0	0	0
May 17, 4:40 AM EDT	0	0	0
May 17, 5:00 AM EDT	0	0	0
May 17, 5:20 AM EDT	0	0	0
May 17, 5:40 AM EDT	0	0	0
May 17, 6:00 AM EDT	0	0	0
May 17, 6:20 AM EDT	0	0	0
May 17, 6:40 AM EDT	0	0	0
May 17, 7:00 AM EDT	0	0	0
May 17, 7:20 AM EDT	0	0	0
May 17, 7:40 AM EDT	0	0	0
May 17, 8:00 AM EDT	0	0	0
May 17, 8:20 AM EDT	0	0	0
May 17, 8:40 AM EDT	0	0	0
May 17, 9:00 AM EDT	0	0	0
May 17, 9:20 AM EDT	0	0	0
May 17, 9:40 AM EDT	0	0	0
May 17, 10:00 AM EDT	0	0	0
May 17, 10:20 AM EDT	0	0	0
May 17, 10:40 AM EDT	0	0	0
May 17, 11:00 AM EDT	0	0	0
May 17, 11:20 AM EDT	0	0	0
May 17, 11:40 AM EDT	0	0	0
May 17, 12:00 PM EDT	0	0	0
May 17, 12:20 PM EDT	0	0	0

May 17: Problems at Xplore

Xplore is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Jerseyville, Ontario

The most recent Xplore outage reports came from the following cities: Brant, Brantford, Cambridge, and Caledonia.

City	Problem Type	Report Time
Brant	Internet	25 minutes ago
Brantford	Total Blackout	3 days ago
Brant	Internet	3 days ago
Brant	Internet	4 days ago
Brant	Internet	18 days ago
Cambridge	Wi-fi	1 month ago

Nearby cities with recent reports

Brant

3 recent signals

25 minutes ago

Brantford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Jerseyville, Ontario

Latest outage, problems and issue reports in Jerseyville and nearby locations:

Sandra Steeds (@SandraSteeds) reported 14 minutes ago from Brant, Ontario
@Xplornet I have family in the US and Europe. I’m desperately trying to connect with them over internet. It may be the last time for some. We have been down or slow for months. It’s not all about money. Please improve the Xplornet service and speed. Thanks 🙏🏻
Dan K (@Feefyou) reported 53 minutes ago from Brant, Ontario
@Xplornet This is redundant as ive called and emailed and no one is doing anything. My support ticket has been continually ignored. Please get something in motion. The ball has been in your court for over a month.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

Trevor Gill (@gill_tv) reported 4 minutes ago
@xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?
Gerard Cooke (@GerardCooke8) reported 6 minutes ago
@xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.
JJ Temple (@pcman87654) reported 8 minutes ago
@xplore_ca Still blows my mind how you can't update your customers during the outage but you'll share posts about bald eagles casually. Was on hold for over 3 hours trying to figure out what was going on and didn't get through to anybody.
Commissioner Miner (@fanCRTCProfling) reported 9 minutes ago
Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa
Justus Hickey 🇨🇦 (@justushickey) reported 11 minutes ago
@PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.
Bigwifi.ca (@BigwifiCa) reported 12 minutes ago
Tofield** Telus service tonight 1-5 am Telus is working on their router in Tofield over night and they expect brief outages on all services . This may effect Xplornet, Telus , Big Wifi , and Eastlink.
who cares (@ChewyChewyChomp) reported 12 minutes ago
@xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.
High Caliber (@RealHICALIBER) reported 16 minutes ago
@PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.
Michael Quinlan (@MikeSQuinlan) reported 17 minutes ago
@Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.
Right Central Views (@Right_Central) reported 19 minutes ago
@xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.