Xplore Outage Report in Kagawong, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kagawong, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kagawong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Xplore
Xplore is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Moffatt
(@ScottMoffatt21) reported
Day 80 of Thanks… Today, I want to talk about internet. Chris Cope is a Economic Development Officer at the City and was instrumental in that initial Xplornet agreement just before my time. Since then, he has always maintained focus on opportunities for improved service.
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet I have no other option currently, although hoping for something else. My speeds yesterday were below 100kbps with latency over 2s. Not high speed. Not reliable. We had NO service for over 35 days after Xmas. Xplornet was "investigating." Most people around me had to switch...
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JB
(@jeaubin5) reported
@John_Capobianco Nice! What was available at your place before? Bell only offer 5mbps at my place, but Xplornet is not bad where I live. Bell said they will install Fiber 3 years ago at the house, still no sign of them.
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Bruce Moose
(@moose_bruce) reported
@Xplornet Yeah I'm not doing that since your garbage is down once again.
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet ...it was a deliberate move by Xplornet, but can't prove it of course. My new and more pricey service still gives me crappy downloads and latency. No better than before, except it hasn't disappeared for over a month....yet. Hope you have better luck.
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
Yes and Xplornet does not see fit to equip their node tower sites with backup EMER generators yet biz and govts want us all to drop old ways and do everything online, Doesn't work when power fails at least OTA TV used to cover rural MB widely
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Darcy Timchishen
(@DTimchishen) reported
It took 25 mins to cancel the service. But I had to deal with 2 people. Nice people. Even tho @Xplornet provides terrible service, treat customer service reps with respect. They told me they get sworn at a lot. That’s not right people. These people are just doing their job.
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Lomaxcat
(@VoosieVooters) reported
@SudioC @Xplornet ...to a more expensive package to have any internet at all. Miraculously, as soon as that happened, the original tower was fixed. This was two days after I switched, and no option to switch back to the original service, and no guarantee the new one would be better. I feel ...
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Karen Gillan
(@KGCrown) reported
@Xplornet why does the service in Chesley Ontario start cutting out and in at 8:00pm almost every night?
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Joyda Crawford
(@jcnc60) reported
@Xplornet Really slow lately sometimes 1-2 mbps. Hard to do anything wanted up to 25 mbps when it was installed paper said up to 10 mbps phone contact said basically too bad so sad 😞 I signed it without reading because I trusted them