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Xplore

Xplore Outage Report in Kagawong, Ontario

Why is my Xplore service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Kagawong, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kagawong, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Xplore

Xplore is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • koopy
    Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

  • ltpmitchell
    lt pete mitchell (@ltpmitchell) reported

    @Xplornet @Xplornet , the company that is happy to **** up their towers rather than fix them.

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet "Up to" if anybody reading this is thinking about getting xplornet, they say "up to" to validate their service actually being 1mbs or 2mbs at best during the times you want to actually use it. Xplornet is a terrible ISP and rarely give you the speed you pay for.

  • truebusterflash
    busterflash (@truebusterflash) reported

    @cdnbeer Just checking if it’s xplornet because they are terrible.

  • kingston_guy
    Scott (@kingston_guy) reported

    @koopy @Xplornet @elonmusk Xplornet is horrible their logo should be an aging turtle

  • davinalytle
    Davina Lytle (@davinalytle) reported

    @Xplornet I spoke to someone already. You said there are a lot of people working from home, & there aren't enough towers. I reminded you that issue wasn't going to change, & asked when more towers are going up, but all I got were excuses.

  • waylan_deith
    Waylan Deith 🍥 (@waylan_deith) reported

    @Xplornet My internet was down for the entire day yesterday and I called you only to be told to wait 20 minutes which turned into over an hour just to be told to reboot the router which doesnt ever fix the problem

  • Connie4weddings
    Connie (@Connie4weddings) reported

    @koopy @Xplornet I remember country living where I spent over 2k for a tower, radio and signal booster ....to barely watch Netflix. Phone calls were on the cell, but on wifi mode, while standing in front of the modem. Bring on Starlink!

  • KbHeikoop
    Karrie Heikoop (@KbHeikoop) reported

    @Xplornet customer servives lines disconect every time i call. How can i get support if you dont answer? 😡

  • AndyBlizzard87
    Andy Costa (@AndyBlizzard87) reported

    @koopy Yeah it sucks out here. Managing to get 5Mbps tonight with Xplornet, was less than 1Mbps last night. Had WTC before but lost signal because of trees.