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Xplore

Xplore Outage Report in Kemptville, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Kemptville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kemptville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kemptville, Ontario

Latest outage, problems and issue reports in Kemptville and nearby locations:

  • jflsitecore
    J.F. (@jflsitecore) reported from North Grenville, Ontario

    I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

  • g_karran
    JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ameyaD16
    Ameya Dalvi (@ameyaD16) reported

    @Xplornet Your customer service is as bad as your internet service. They cant help me at all. Such a bad experience

  • ModemDog
    Modem 🔜 AC 2022 (hopefully) (@ModemDog) reported

    @nielsernest @Xplornet I’m going through the exact same hell. Xplornet won’t give you the service you pay for, never count on them. Ever.

  • francine_legris
    Francine Legris (@francine_legris) reported

    @missycs84 @Teach_Laidlaw It’s high speed available I live way out in the country & have what’s called Xplornet satellite internet it is likely the slowest and worst internet in Canada… and my son can do online school no problem….. like ours is so bad we can’t even LOAD Netflix, let alone watch it lol

  • CowInverted
    InvertedCow (@CowInverted) reported

    @Xplornet The solar eclipse is just Just like Xplorenet's stellar service Only Partly working half the time! @SucksXplornet

  • timastle
    Tim Astle (@timastle) reported

    @Xplornet When is this coming to the Kingsclear tower? The slow rollout and Xplornet degrading my plan has me eyeballing Starlink. Please speed up your rollout and let us know your plans. If Starlink is aiming for 300 mbps download, what are your plans?

  • BaldurBarons
    Nyles Desrochers (@BaldurBarons) reported

    @jcalder1983 @TELUSsupport Bell is no better the last little bit. I actually have to use my garbage @Xplornet when I’m at home.

  • norah_travis
    Norah Travis (@norah_travis) reported

    @Xplornet 3-days in a row losing service - what’s going on? Mon. Jun 14 for 5-hrs. Tues., Jun 15 only little over 1-hour. Today it’s 1.5 hrs & counting. Wait time for response by phone said 20-mins but 40-mins still waiting. I can’t work; kids can’t submit final assignments.

  • nielsernest
    Ernest (@nielsernest) reported

    @Xplornet has such bad tech support that it took them over half an hour to figure out that my service was down because the their tower was under maintenance. #poorservice #xplornet

  • Cre8iv_Canuck
    🇨🇦Concerned Canuck🇨🇦 (@Cre8iv_Canuck) reported

    @Xplornet You have no service options to better meet our needs. You tell us you do but then 6months later back to square one. I'm done! Especially when the person on the other end yesterday (after 1.5hrs) tells us it's YOUR modem that failed and we have to pay to fix it!?

  • AdamMit46744465
    Enjoy 🇨🇦 (@AdamMit46744465) reported

    @Xplornet @NEWSTALK1010 @tunein I live 5 minutes from Barrie Ontario 🇨🇦 and reliability is terrible (unplug system daily with hope it gets better after reset) really no difference and usually 🐢 speeds.