Xplore outages and service status in Kemptville, Ontario

Problems in the last 24 hours in Kemptville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kemptville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kemptville, Ontario

Latest outage, problems and issue reports in Kemptville and nearby locations:

• 
  JeffreyGKarran (@g_karran) reported 11 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

• 
  J.F. (@jflsitecore) reported 33 minutes ago from North Grenville, Ontario

  I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Based Canadian (@jasonforrest) reported 2 minutes ago

  @CBCNews Xplornet charges far too much. Please fix this.

• 
  Onne de Boer 🍊🇳🇱🇨🇦 (@Onne_deBoer) reported 4 minutes ago

  @xplore_ca are you having problems in central/Fredericton NB areas with internet?

• 
  Sagittarius (@Regretful_Livin) reported 5 minutes ago

  @xplore_ca Is this the reason why its been 10+ hours of no service and 2.5 hours of waiting on hold to figure out why its not working? Would love to actually have an update

• 
  Brett Petracek (@BrettRace) reported 7 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  Commissioner Miner (@fanCRTCProfling) reported 8 minutes ago

  Everyone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC

• 
  Lucian (@LucianFilm) reported 10 minutes ago

  @xplore_ca We have the internet down for the past few hours in PEI, any updates regarding that?

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 12 minutes ago

  @Bell (mobility) reduced our rural service, @rogers is about to run a cable down our road. Guess where I'm going when they get done. TV, phones and internet. Our @xplore_ca reduces to dialup speed in the evenings and on weekends. ROGERS HERE WE COME, CAN'T HAPPEN SOON ENOUGH.

• 
  Oscar Diaz (@tecnogreen) reported 13 minutes ago

  @xplore_ca, when will you guys restore the Internet service in Standoff? No service for almost 24 hours? I called support and left 3 VM, and no update so far.

• 
  G. Louise (@Shuswapgigi) reported 15 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 19 minutes ago

  @xplore_ca 35 mins on hold at 7:30 am cdn’t take one more round of that horrible, speaker blown sounding music.