Xplore

Xplore Outage Report in Kemptville, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kemptville, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kemptville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kemptville, Ontario 11/27/2025 16:45

November 27: Problems at Xplore

Xplore is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kemptville, Ontario

The most recent Xplore outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Kemptville, Ontario

Latest outage, problems and issue reports in Kemptville and nearby locations:

  • g_karran JeffreyGKarran (@g_karran) reported from North Grenville, Ontario

    So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

  • jflsitecore J.F. (@jflsitecore) reported from North Grenville, Ontario

    I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • shub84 ShuBanga (@shub84) reported

    @Bell @Xplornet The Government is saying that internet is a basic need & is essential...but companies like you are slowing down service! At least during the 1st lockdown in Ontario, our internet worked; this time around, we literally lose connection every 10 minutes.

  • Murray70051295 Murray (@Murray70051295) reported

    @SpaceXStarlink Good evening I live in rural Canada. We have a wide variety of radio internet and satellite xplornet. The problem is they are slow and unreliable. I am a contractor that would like to become an installer for starlink.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Did this somehow benefit xplornet customers overpaying for terrible internet? No, of course not.

  • DeboraBons Debora Bonsignore (@DeboraBons) reported

    @Xplornet is anyone going to pick up the call. Been on hold for over 4 hours today. Horrid experience!!

  • Vinodies Vince (@Vinodies) reported

    @Xplornet So the equipment you provide fails making my connection unacceptable and you think I should pay someone to come replace that!? How is this acceptable customer service? I have NEVER has an ISP do that. If this is how you operate I will move to @SpaceXStarlink

  • TMartineau Thomas Martineau (@TMartineau) reported

    Still so happy about a month into my @SpaceXStarlink service! Unhooked my Xplornet modem today and probably going to cancel in January. Expectations have been exceeded so far with the new service. Thanks @SpaceX for fixing a big issue!!!

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @albertarebel1 I totally think that's xplornet. And then Telus hubs. I legit had dial up speeds with both, and they did nothing to fix it. At least CCI answers their phones!

  • fattymatty950g matt (@fattymatty950g) reported

    Tomorrow will be my last day with @Xplornet for internet. What a pathetic joke of a company $100 a month and the only time it works is at 5am, no matter how many times you call the problem is never fixed. At least dial up internet was reliable, probably faster most of the time

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @albertarebel1 Brutal. I tried to switch back to xplornet during the summer. Amd the installer came out, told me the tower guaranteed by the sales person was on a stop sell, and had been for like a year, and I'd probably get service like I had previously. So I stayed with CCI.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Oh look, xplornet marketing team managed to find something else to point at, really putting in that holiday overtime. Xplornet is a terrible ISP.