Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2A.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Cambridge |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
Total Blackout | |
| Cambridge |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Wanda Malone
(@MaloneOCSB) reported
@CheriDiNovo @Sflecce We can only get Xplornet. It’s horribly unreliable and slow. I’m teaching online and have two daughters remotely learning.
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Scott Jones
(@ScottWJones93) reported
@Xplornet what happened to LTE service (McKee Mills, NB (Bouctouche tower). Last yr at our cottage we had no issues with multiple devices & speeds of 40 mbps. This season, same number of devices the speeds are often 5-7 mbps? Worked with customer service to reboot & still slow.
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Angus Gillingham
(@AngusGillingham) reported
@Xplornet I’ve been with Xplornet for over 20 years.What I’ve found is that the service is only as good as the service tech/installer and if you have a lazy or simply working on a call by call paid basis it can get sloppy. My latest experience wasn’t good as well here in NS.
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James Ferrier
(@FieldTalk) reported
Signed up for the 2nd or 3rd service call from @Xplornet in the last year or so. Constantly fluctuating in and out of service and told “Your equipment keeps connecting to the wrong tower... just going to have to deal with it.” Now “here’s a $30 discount because we feel bad”.
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James Ferrier
(@FieldTalk) reported
@CousineauAlbert @Xplornet So I’ve found. Every service call it’s different reason for the poor service but they know we are over a barrel in our area. They literally don’t care as we have no other choice.
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Sue Platts
(@sue_platts) reported
@Xplornet You might be connecting rural Canadians but the connections you’re providing are poor, slow, interrupted and expensive.
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Hammer
(@pingupissparty) reported
as I make the jump to starlink whenever they ship me the ******* **** I need, I'd like to remember all the good memories I've had with @xplornet 1. being completely unable to play any sort of game at all online with my friends that isn't turnbased
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AFC Business Services
(@AFCVirtualAsst) reported
@Xplornet 200.8M in revenue & still terrible internet that works about 40-50% of the time, but you will happily charge us $$ of data that won't keep up! @StarlinkPage @elonmusk please hurry, rural SW Ontario customers need better Internet to perform normal daily activities!
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Dr. Sat
(@DoctorSatellite) reported
@Xplornet customer called us this morning to fix their sat Internet. We could have gotten them back online same day but because #Xplornet now refuses to assign work orders to small local contractors, they are stuck without Internet till Monday! #rurainternet #XplornetGivesBack?
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I'd_Rather_Be_Baked
(@FeministHousew1) reported
@Xplornet So Xplornet claims to have fast reliable internet. Yet it's all dependant upon things that are out of the companies control? That makes no sense. Paying $100 a month for this? Why not supply costumers with proper working equipment, and when there's an issue send someone to fix it