Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/09/2026 04:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @VoosieVooters @Xplornet @APLenehan What part of the country? I'm in Saskatchewan just outside Saskatoon. I've never actually seen anyone post anything positive about Xplornet except for them with their testimonials that I can only assume are made up (at best).

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    @Xplornet I bet that teacher could run a better and more stable network than @APLenehan

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet ur company sucks

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet Remember, people, Xplornet has a moral code they adhere to. Double reminder: a bad moral code is still a moral code. Triple reminder: I blame @APLenehan for this culture.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @quinner9 @Xplornet The only issue Xplornet has is how to do as little as possible and still collect the fees. I would buy Internet from literally Hitler at this point to get away from them.

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    More about accountability. I've never once seen @Xplornet admit how bad they are, so I call BS on that one. What are you accountable for? Retweeting feel good stories from Twitter and posting fake testimonials?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @uncultured It's the *one* thing I miss about living in the city. Xplornet is literally the worst ISP in the country, and they're my only option. Right now I'm testing at 2mbps with 350ms of latency. Last night I just didn't have internet at all! Anyhow, good luck with your 4k quest!

  • davinalytle Davina Lytle (@davinalytle) reported

    @Xplornet I spoke to someone already. You said there are a lot of people working from home, & there aren't enough towers. I reminded you that issue wasn't going to change, & asked when more towers are going up, but all I got were excuses.

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @Xplornet This sounds like a forced testimonial in order to get out of paying a cancelation fee. “Ok we’ll waive the fee, all you gotta do is leave a good review.” Because your service is absolute ****.

  • MapleBecky Becky C (@MapleBecky) reported

    @Xplornet @SucksXplornet @XplornetES you need to invest in your customer service department. Spent hours on the phone on hold to be told they don’t know why my internet is out and I can just call back tomorrow. Not acceptable.