Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2B and N2G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/25/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.

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City Problem Type Report Time
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone
CanadaCambridge Internet
CanadaCambridge Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Lefebvre_1101 Daniel Lefebvre (@Lefebvre_1101) reported

    @Xplornet Trash company and service. Use Starlink Instead!

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet And everyone is getting tired of your Canned Responses. Just get the damned thing working...that's what we pay you for! Or do you need EVEN MORE OF OUR TAX $$? to accomplish what our First TAX DOLLARS were meant to fix?

  • NFSSmith Scott (@NFSSmith) reported

    Just now got an @Xplornet heads-up about an extended maintenance period that could take my home service down between 8AM & 10PM tomorrow... #ShortNotice sucks, btw, especially with a lot of people still working & schooling from home. #BadTiming

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca Meanwhile I can't even perform a speed test on Xplornet. Just fails. Netflix is currently having trouble keeping a single stream going on low quality without buffering.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @BrianMo94756827 @SpaceX @Xplornet I am glad my pain has entertained you. I might remind them how terrible they are from time to time, but I'm seriously looking forward to putting them in my rear view permanently.

  • dimanderin Dimanderin (@dimanderin) reported

    @Xplornet Can't trouble shoot my end...

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @ViviPlaysYT @Xplornet So far so good. Only thing that doesn't work currently is Stadia. Pings are just a bit too erratic yet. Might have been due to the blizzard that was occuring while I set it all up though.

  • fromthegoatbarn Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported from Lac Ste. Anne County, Alberta

    Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet That doesn't answer why you give 1000% less service than the customer PAYS for. 1-2 mbs? My bowel movements travel faster than that.

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet again.. 120 bucks a month for Internet that doesn't work half the damn time like legit wtf is it thats making it so bad and when I call its because of the weather????? Please actually tell me what u guys are doing with my money and many others??