Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2A.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Wi-fi | |
| Cambridge |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn Kavanagh
(@ggkavana) reported
@KenJKavanagh @Xplornet Have they tried doing any trouble-shooting remotely?
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Lomaxcat
(@VoosieVooters) reported
@Xplornet Maybe you could find the time to fix the Thorpe tower? No signal at all for over FOUR weeks now and no updates or explanation from Xplornet. No response via email/Twitter/phone. Not acceptable.
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Luke Munro
(@_lukemunro) reported
@Xplornet @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is unusable. I'm paying for your highest speed plan. This shouldn't happen.
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Quesseth Farms
(@FarmsQuesseth) reported
@Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time
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Todd Botterill
(@botterillsales) reported
@AnnexAgro @elonmusk Had mine about a month now. Love it. Been working way better than xplornet even in bad weather
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Ernest
(@nielsernest) reported
@Xplornet Tried that several times already. Same pathetic excuse each time: too much network congestion. Don't sell more subscriptions than you can handle. #xplornet #poorservice
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Mrs. Larmond
(@Vee__Writes) reported
@Xplornet there is no redacted MTS they're in chapter seven bankruptcy please ask Indigenous Nations in MB how you may be of service @Eastlink there is no redacted Aliant they're in chapter seven bankruptcy. Expand with the permission of Indigenous Nations
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Kenneth J. Kavanagh
(@KenJKavanagh) reported
On Day 7 by some quirk, internet worked but gone again this morning of Day 8. Warning re @Xplornet Their sales pitch of good service is a lie! 13 days 4 a service call is unacceptable.
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erik | MMIW. BLM.
(@legoshis_boxers) reported
@Xplornet But y'all won't stop overpricing yo crappy *** services.... gonna bring up indigenous people but you overcharging us for terrible services, sumn aint adding up, maybe dont use us for your own purposes to make it seem like you supprt your communities when you overcharging us
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𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬
(@FrankReardon1) reported
Did the internet go down in #Iqaluit @Xplornet @qiniq ???