Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2N.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Cambridge |
Internet | |
| Kitchener |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Thomas
(@thebrain2012) reported
@Xplornet is there something wrong with the towers around Belleville, ON? Service has been incredibly slow for a week now.
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Luke Munro
(@_lukemunro) reported
@Xplornet I contacted your customer support yesterday. I waited 1 hr 25 min on hold to get through. They couldn't help me and said they would pass my issue on to a specialized service team who is not available 24/7. I have yet to hear back. This issue has gone on for three days now.
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Rod Jamieson
(@CILDominion) reported
@garrett_wolf3 @Xplornet @elonmusk Had them for a couple months....never getting that time back!
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Garrett Wolf
(@garrett_wolf3) reported
@CadeTreacy @Xplornet @elonmusk I haven’t heard a single bad review. Glad we held off on getting a Telus hub, they ended up not being all they were cracked up to be in our area.
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Gordy Kidlapik ❄️E1-644
(@Irngutaq2) reported
@Maqaiti @northwestel We were reaching monthly limits with our Xplornet package within couple weeks during the last lockdown, causing our data to slow right down. Must be much more frustrating in places like Iqaluit
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Susan Balog
(@BalogSusan) reported
@LimestoneDSB Now day 15 with unstable internet. Xplornet needs to get going. We've been patient but enough is enough. This is the big rural internet provider !
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Aatos Lehtila
(@Qualifyfor) reported
@rantonstupidity I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think
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Aatos Lehtila
(@Qualifyfor) reported
@Mike_L_Bailey @startca I am technically in Belleville, but only because of Harris. I'm actually in the country with nothing that resembles a cable within 2 km. DSL failed because of crappy wires that were not being maintained. Xplornet was terrible. No 5G out here either and Bell is throttling I think
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alfred dockstader
(@alfred131) reported
@Xplornet Quick question Is there an ETA on any upcoming updates on speeds for satellite service?
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Maureen Parent
(@MaureenParent7) reported
@sharonhoyes @Xplornet Xplornet called me a couple of months ago and said they were going to do a ‘preemptive’ fix as the noticed my internet was slow. They came out, it got worse, then they told me my warranty was up and would have to pay for future visits. 😳