Xplore outages and service status in Kitchener, Ontario

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kitchener, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener, and Waterloo.

City	Problem Type	Report Time
Cambridge	Wi-fi	26 days ago
Kitchener	Internet	2 months ago
Cambridge	Total Blackout	2 months ago
Waterloo	Internet	2 months ago
Cambridge	Wi-fi	3 months ago
Kitchener	Internet	3 months ago

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arjentine - Free of FFXIV (@Arjentine) reported 9 seconds ago

  Xplore (xplornet) Satellite speed's like water running through a clogged drain (except for if it's raining, in which case it just doesn't work at all -- also metered!). #learnfrommymistakes #theworstserviceinNS #atleast

• 
  Rob Anderson (@randerson137) reported 48 seconds ago

  @AdrienLouisSala Bruce Owen, spokesman for Mb Hydro, said all existing contractual obligations will continue to be met either by Xplornet or MHT “the fibre-optic network will continue to be owned and managed by Mb Hydro, providing safe, reliable energy to Manitobans at the lowest possible cost.

• 
  Shannon Bileski☈ (@shannbil) reported 56 seconds ago

  @annoyed_wpg @xplore_ca Google the CA Manitoba lawsuit. Wish I hadn't thrown away all my records of how ****** the service was before switching to Starlink. Oy!

• 
  who cares (@ChewyChewyChomp) reported 2 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  Bennett Hunter (I am Canadian Libertarian) (@Can_Libertarian) reported 4 minutes ago

  @macjbby @nationalpost I live stream in full HD with no problem. Typical speeds are around 200 - 300 Mbps down/15-25 Mbps up. I use to be stuck with Xplornet that advertised 10/1 as the best speeds for my area, yet rarely ever got more than 3 - 4 down/1 up. Starlink is on a completely different level,…

• 
  Georgia, yr comics teacher (@voiceshapes) reported 5 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  Tristan Koschmann (@TristanKoschma2) reported 6 minutes ago

  @xplore_ca Hey your guys is internet is down since Thursday any help ?

• 
  Byron Darlison (@ByronDarlison) reported 10 minutes ago

  @Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.

• 
  RinksGuy (@RinkGuyD) reported 11 minutes ago

  @Xplornetsuppor1 @BlondeBigot11 Not sure if you chose Xplornet Support ironically or not... The single worst ISP ever. Could just be you're retarded.

• 
  Karel Baayen (@KarelBaayen) reported 13 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH