Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A and N2G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/08/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone
CanadaCambridge Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet not on ur network they don't. **** u @Xplornet

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You can save yourself money by running your own tin cans and string rather than calling that number. Avoid xplornet, they're bad. You will regret it.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Had to switch to cellular data to load article why you ask because xplornet sucks.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Funny how xplornet is talking about 2020 when their internet service is still stuck in 2010. If enough people tell you a pizza joint is bad, you start avoiding it. If you're looking for an ISP, look up the complaints against xplornet. They're one of the worst ISPs in Canada.

  • Glphoto1 Glphoto (@Glphoto1) reported

    @CraigBaird @Xplornet Riable internet, what a joke, I pay for 25 down and average from 5 to 8 down. That is not reliable it is a rip off

  • DatVonGuy Von (@DatVonGuy) reported

    @CCI_Wireless customer service has gone to ****, since xplornet bought them. First the overall service, now the customer service sucks. Come on @elonmusk bring @SpaceXStarlink to my area soon!!

  • UE_Films Unknown Error (@UE_Films) reported

    @Xplornet Already did & got no help. If teachers & grocery store workers are forced to go back to work surrounded by dozens of people every day, your technicians should have to go to work to start upgrading people's internet. We've been at home for almost a year straight with no upgrades.

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @Xplornet You should get better customer service agents. I was just called a ***** by one of your service reps. All because I want the services I pay for!

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet It was **** for three days. Got the messages every day about maintenance. Not just briefly. Did a speed test this morning. Barely getting 20 mbps. Good thing I am paying $125 a month for 50 mbps. Can’t wait for Starlink.

  • MisterListerin1 Nanøkk (@MisterListerin1) reported

    @Xplornet You are one of the worst internet providers this company has to offer. Your scummy and borderline illegal practices should get this terrible excuse for a company shut down