Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kitchener come from postal codes N2R and N2C.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/02/2026 22:45

March 02: Problems at Xplore

Xplore is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Unsilent17 I demand HCQ for C19 𝓛𝓪𝓭𝔂𝓠𝓲𝓽𝓶𝓸-Seuss 🇨🇦 (@Unsilent17) reported

    Our xplornet LTE internet is down again. I'm warming to my husband's idea of dropping $800 to get starlink hooked up. I'd have to revamp some budgeting but at least we'd have what we pay for.

  • A_S_Dickison Adrienne Dickison (@A_S_Dickison) reported

    @Xplornet i‘m completely disgusted with your service lately, had more down then up time the past cpl weeks & I‘m so tired of going over the same trouble shooting steps when i call... obviously it’s not helping! such a waste of $150 a month plus the wages ive lost cause of it

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet @moseleywilliams You steel from hard working people with your garbage internet! We only get half the speed that we are supposed to, absolute garbage! I’m getting up on my roof this spring with an angle grinder, and cutting that ******* dish off of my roof, and posting the video!!

  • Fernbankfolk teacherperson (@Fernbankfolk) reported

    @Xplornet Service is out again. Is this an ongoing issue!

  • Nick62289935 Nick (@Nick62289935) reported

    @tuchodi @Xplornet Shouldn't matter too much...give Xplornet a couple days and he won't have any service at all to worry about.

  • smokesignal7 Sir Carl P. Trask (@smokesignal7) reported

    @CBCNews @NicoleatCBC Summer 2020: Dial-up Internet stopped working without any notice at Nova Scotia & after a season, I was forced to install slow Xplornet satellite dish upon my roof to access online monthly banking to maintain my Utilities at great monthly cost to this widowed Canuck grandfather.

  • cbraedley Charles Braedley (@cbraedley) reported

    @Xplornet Please use your platform to primarily promote your service, both current and planned.

  • KT_Koop Katie Koopman (@KT_Koop) reported

    @authorgeriglenn @Xplornet YUP. We figure ‘up to’ should mean at least 75% full service of the $120 plus we pay a month.

  • GreenDLawn GreenDLawn (@GreenDLawn) reported

    @Xplornet internets been down all of the working day by Looma,AB. ETA on restoration?

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @Fernbankfolk Yeah, if you call them, they'll provide detailed instructions on how to unplug/replug your equipment to fix their problem for the next 2 1/2 minutes.