Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/22/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener, Cambridge and Waterloo.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaCambridge Total Blackout
CanadaWaterloo Internet
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @AlexRuff17 my experience with @Xplornet was horrible customer service. took days to respond to issues with reception problems.

  • ottawareferee Sean (@ottawareferee) reported

    I had an @Xplornet representative today tell me that due to "traffic management" they were not going to provide the service that they've been charging me for the last three years. Basically, they take your money but don't supply the agreed upon service. Buyer beware!

  • invigilator4 SK Jo (@invigilator4) reported

    Holy. Up and running in under 5 minutes. Now the fun of calling Xplornet and sitting on hold for an hour to cancel their garbage

  • moose_bruce Bruce Moose (@moose_bruce) reported

    @Xplornet I genuinely don't know how you guys are still in business. The constant outages across the board and angry coustmers you think would be enough for you to get your crap together. Every week I deal with slow speeds and outages. STOP ROBBING PEOPLE!

  • Elon_R_Tusk Elon Tusk (@Elon_R_Tusk) reported

    @Xplornet #Saskatchewan residents can get a LOT more bandwidth and actually be able to use Netflix by switching to @SpaceX #Starlink systems. Xplornet is high latency, high cost, bad value.

  • drafoss DarcyR (@drafoss) reported

    @wheatcrest I have had no issues so far…but price did jump to $140…still worth it vs xplornet….

  • Cherylc08849002 Cheryl clarke (@Cherylc08849002) reported from Greater Napanee, Ontario

    @Greater_Napanee We live on Hwy 2 by Morvin we have Xplornet it sucks rarely do we have internet at night and a lot of days it’s in and out we sure will be glad if they bring the fibre optics out this way at least we will be paying for something that works Xplornet sucks for reliability for 4$$$

  • KGCrown Karen Gillan (@KGCrown) reported

    @Xplornet why does the service in Chesley Ontario start cutting out and in at 8:00pm almost every night?

  • SmittysMusic spinoza’s god (@SmittysMusic) reported

    @AnthonyLacavera There’s always Freedom. It will have to be unloaded for the Shaw/Rogers deal to proceed. You’ll have to get past xplornet I think. We need to open our market to US cellular companies…that would change everything and should help the ridiculous federal subsidies

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    @AdamJPfeffer Ive been unable to cancel @Xplornet after getting starlink. I blocked them on my credit card. Their hardware is in my yard ready for pickup. I feel bad for their employees, but they cant go broke soon enough. What an absolute **** company.