Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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The latest reports from users having issues in Kitchener come from postal codes N2A.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Cambridge and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Wi-fi | |
| Cambridge |
Internet | |
| Kitchener |
Wi-fi | |
| Kitchener |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Prairie Hoarder
(@HoarderPrairie) reported
@Laughterless @arthurwmurray @Xplornet I used to think Xplornet was "Ok" (when they were only one available) . They advertise "50 mbs" when reality dictates that you will get under 10mbs. Trust a company whose newest technology is only 50 mbs??..STARLINK.. 400 mbs! and no ****** Xplornet customer service to deal with.
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Jim
(@Jim76136913) reported
@Xplornet After reading all the others comments I am not the only one who is fed up and very disgusted with Xplornet, I can’t wait for Starlink as well. Speeds are terribly slow.
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your re-education camp roomate
(@gulag_77) reported
@Xplornet Service contractors are sent out and left unpaid by Xplornet. Because it’s Xplornet tower at fault. Once the new tower is up and going wks from now, none of our equipment will work with it. Then we’ll wait another 3 wks for a service contractor.
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Derek Gould
(@dgouldca) reported
@Michell25471779 Actually I was looking for wireless. I tried to get Xplornet at my cabin; installer came, went all over the property trying to get a strong enough signal and finally had to give up. Waiting on Starlink -- whenever they active this area!
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Stockyrds
(@stockyrds) reported
@Xplornet When are cci customers going to get upgraded equipment? Speed has gone to crap
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Rob Good
(@medic969) reported
.@Xplornet LTE internet north of spruce grove has been down for 4hrs again…….daughter had to drive to town to log in late for a university course…not impressed.
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𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬
(@FrankReardon1) reported
@MaryLynnMetras @Xplornet @fanCRTCProfling Yes that’s true also, I experienced that as well on my travels. It seams anywhere outside a major city the internet is poor in Canada.
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KryptoDot
(@KryptoDot) reported
@Xplornet just did they told us that it was a tower issue, is it possible for a tower transfer.Right beside my house is another house with a internet same as ours and it's working.The caller also told us that it's no biggie he told us that we shoudnt worry since weve used 500+gb internet
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KryptoDot
(@KryptoDot) reported
@Xplornet Monthly!? I dont understand what the problem is with that? I need internet for other things I'm not the only one using 500+gb and it's a family of six. It's also Unlimited for a reason so why bother talking about the amount of data we've used. The guy also end called 1 mins later
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Darrell
(@Darrell_support) reported
@Xplornet (@APLenehan) does nothing for service during the contract but now that my contract is up and I phone to cancel they all of a sudden want to send techs out and talk about giving credits on my account. Too late. You havent learned how important customer service is.