Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H, N2P, N2E and N2C.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 04/28/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Waterloo and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaWaterloo Total Blackout
CanadaWaterloo Internet
CanadaCambridge Internet
CanadaKitchener Total Blackout
CanadaKitchener Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AndersenF31 HurryUPAndersen! (@AndersenF31) reported

    @jimbo19000 @Xplornet No I have shaw satellite, never had a problem

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Straight up lying isn't marketing. A lot of people know most of your mythbusing are lies. But just in case... xplornet is a terrible ISP, avoid xplornet.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @SeanMor27198990 @Cisco @Xplornet Bro how did you actually get blocked by them? I had a months long campaign of insulting them and their CEO and the worst they did was stopped responding. ..

  • vepoppins Lauren Crimpysnitch (@vepoppins) reported

    @Xplornet Hey EG - I know you're just the social media person, so this is not aimed at you in any way. We've spoken to @Xplornet so many times I've lost count. It never gets better. The reason I'm tweeting is to let other Xplornet customers know there's an alternative on the way.

  • Paulywoggsvoice Paul Adamson (@Paulywoggsvoice) reported

    @Xplornet Myth # 6 is especially laughable. I weep for anyone who falls for your BS. And where's your mention of the traffic shaping policy you employ when someone on your network has been deemed to be using "too much internet" by whatever secret internal measure you use?

  • trigger240 🦉lat240🌻 (@trigger240) reported

    And dont forget the installation guy that came to my house made me pay a 25$ cash fee on top of the installation fee I paid to xplornet #customerservice #sucks

  • NinesCatudio Nine's Catudio (@NinesCatudio) reported

    This Rogers outage sure did a bit of a damage to us here... Almost 24 hours. Worst part, - until 660 news finally meowed something about it at 1 pm, we did not know what was wrong. We rely on Rogers here, and kind of feel really trapped. Xplornet lies, Telus drops, Rogers...

  • supernewf71 Dave fowler (@supernewf71) reported

    @kayakdude7 Should have got that one then help with the crappy @Xplornet we have.

  • RinglerunSk Kirk Pederson (@RinglerunSk) reported

    @Xplornet well Day 7 with no internet or an update other than under investigation. Amazing how bad that sounds, only people you can talk to can’t give you more than that. Still wondering on that Macrorie tower.

  • vertimyst Vertimyst (@vertimyst) reported

    @XboxKaneda Ahhh gotcha, that makes more sense. Xplornet's been crap for the last year until recently, they started building new towers and increasing speeds, probably in response to @SpaceX's Starlink. Of course I pre-ordered that as soon as I could, lol