Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/17/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Cambridge.

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City Problem Type Report Time
CanadaKitchener Wi-fi
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet Just don't try to stream it with @Xplornet, it'll never work. And if you complain, they'll throttle you more. And if you file with CCTS, they'll punish you further. And if you file with them again, they'll block your phone number to prevent you from support access.

  • grubextrapolate Russ (@grubextrapolate) reported

    @cybera @Xplornet Too bad the existing ones continue to be crap. Guessing the new ones will do the same.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @lovestormsMB @Xplornet I don’t know. From what I’ve seen starlink hasn’t been having issues with cold weather.

  • Nick62289935 Nick (@Nick62289935) reported

    @stevenchasehess @Xplornet I've been waiting FOURTEEN DAYS for them to call me to resolve my issue...Don't hold your breath.

  • daisytreee Daisytree (@daisytreee) reported

    @Xplornet bruh fix your wifi services please, I really want to play overwatch & I can’t update it because of how slow you are. #NOTMYWIFI :(

  • RichardCFisher Richard C Fisher (@RichardCFisher) reported

    @Xplornet Barbs at your service are accurate and fair.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @TerryHyra @Xplornet It’s been horrid lately. Just horrid

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    @Xplornet this service is absolutely garbage. And the wait time for a call.. seriously, how are you even in business??

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet Are you still having issues? Our service has varied between barely functional and nothing at all since Friday. Any ETA on fix?

  • Nick62289935 Nick (@Nick62289935) reported

    @stevenchasehess @Xplornet I'm waiting 24 days now for them to call me about my service issues...TWENTY FOUR DAYS...don't expect a resolution any time soon.