Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 12/10/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge and Kitchener.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaCambridge Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet did u know ur an isp, and people pay u for a service that u barely provide. **** u guys suck.

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet This not a new problem. It is constant.

  • BaldurBarons Nyles Desrochers (@BaldurBarons) reported

    @jsjlivestock @scott_perkin @Xplornet It’s garbage. Last night couldn’t do anything with it. It’s ridiculous. Starlink soon I sure hope. Can’t wait for the day to cancel this **** service

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @RobScarthCattle @Xplornet Good to know. I wonder how many signatures a guy would need to get it down #21 to Hartney.

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    is @Xplornet having serious issues in NB today or what!?! Of all days I have an important Zoom call and it's in jeopardy! Come on Xplornet get your act together! And I've been on hold for a while now probably along with lots of other frustrated customers!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet If you strapped a hard drive to the back of that deer it would move the data faster than your network.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @sheepfarmbecca For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @V10Greg For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @jsjlivestock For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • jsjlivestock James Jasper (@jsjlivestock) reported

    @scott_perkin @Xplornet I didn't till a week or so ago, when @Xplornet said that was likely my issue. Trying to get rid of their excuses.