Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2H.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 05/09/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Waterloo, Cambridge and Kitchener.

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City Problem Type Report Time
CanadaWaterloo Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaWaterloo Total Blackout
CanadaWaterloo Internet
CanadaCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kenjohn91388485 ksjdlv (@kenjohn91388485) reported

    @Xplornet I reached out to your tech team they couldn’t change anything same signal strength and terrible streaming buffing a lot . What I like to here from you is you agree to cut my bill in half every mth so if you don’t I am filing a report with Crtc so you can’t hound me fir the $

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet i have many times and it has been zero help, i upgraded from wi max to to LTE, no better...We checked my router, nope not the problem

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet I thought your whole thing is to connect people and ****. I can barely look at my ******* emails.

  • lewisbron Lewis Bron (@lewisbron) reported

    @Xplornet half of my time on the internet is just waiting for it to ******* load because your company is ****

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet why does this service go down so much? i pay premim price to get **** internet.

  • wesley_davidson Wesley🇨🇦 (@wesley_davidson) reported from South Frontenac, Ontario

    @Xplornet Sure if @SpaceXStarlink becomes available before then, which it will, I'll be switching. Your satellite internet service is poor and very expensive. I did notice you've offered the ability to purchase more data at an exorbitant rate. Thanks

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Who'd figure garbage would post something about an animal that cartoonishly eats garbage.

  • CheSarahSera Sarah (@CheSarahSera) reported

    After several hours of bad internet I spent 30 min on hold with Xplornet support only to be told a new “congestion problem” at our local tower was identified today. Estimated time for repair? Could be up to one month he says 🤯🤯🤯

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Going to be a challenge, but I'm sure xplornet will find a way to make fiber slow and unreliable like all xplornets other services.

  • AMFourn My kids call me Karen 🇨🇦❄️ (@AMFourn) reported

    @Xplornet Xplornet sucks and everyone knows it..