Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 09/17/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Waterloo, Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Wi-fi
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Run away, deer. They'll sign you to a 2 year contract and only deliver what they say they'll deliver for UP TO a month then you'll see your service go down the drain. Avoid xplornet, they are a terrible ISP. #cancelxplornet

  • WillGoodrich_ Will Goodrich (@WillGoodrich_) reported

    Avoid @Xplornet at ALL costs if you can. Their service isn't working? Too bad, you have to pay a minimum of $125 dollars. Shadiest ISP in the world that masquerades as a "rural hero." Thanks for the 0.45 mbps.

  • MaryYoungLeckie Mary Young Leckie (@MaryYoungLeckie) reported

    @Xplornet Dear @Xplornet your service is terrible and soon you will be obsolete. What a pity you couldn’t deliver quality service and all our hard earned $$ will go to Starlink, a US company.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet whys my internet not working

  • Dwest_6 Devö Wüst (@Dwest_6) reported

    @Xplornet You’re internet is complete ****** garbage, useless people working for a useless isp. You should probably shut it tf down ASAP #seeeyaa

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @brettjpetch @Xplornet Just trying to help a fellow Xplornet victim! Mine is actually working not terrible tonight (miracle of miracles) so I'm going to attempt a race in iRacing. Here's hoping my ping stays put.

  • beckstreaker07 Liam J (@beckstreaker07) reported

    @Xplornet Another day another ECI(hex) 03BC501 drop. Like I have said every time. This is a daily occurrence and is a joke. Either upgrade the towers to provide a stable service or I won't be the only customer who jumps to #Starlink at first chance.

  • Lindamcc14 Linda G McCutcheon (@Lindamcc14) reported

    @xplornet liars if one more person tries to tell me that I can watch netflix on a satellite signal, I might poke their eyes out!! #netflixbuffering #xplornetBS We have a signal strength of 114, clear dish, watched it for an hour...xplornet excuse is too many people and covid...

  • Smithfamilyseed Walter Smith (@Smithfamilyseed) reported

    @CurtisWightman @ShawnWilliment Professional install. We have an internet station on our seed plant we broadcast to house/office as well, going to plug this into that hopefully next week and cancel xplornet

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @therealcpr83 @Xplornet I agree! Going down again today for extensive maintenance! Since we upgraded our service last summer it has been down more in these last 6 months than in the prev 5 years on old service!!!