Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 03/19/2026 14:50

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Waterloo and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Total Blackout
CanadaWaterloo Internet
CanadaCambridge Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • BeeBopBooBop the Cobblestone Farm (@BeeBopBooBop) reported

    @Xplornet hi - internet is down Paris - please fix

  • INeededTheMoney Jesse Campbell (@INeededTheMoney) reported

    @Xplornet Uh.. you guys should worry less about taking nature photos and worry more about providing a reliable service. WOULD NEVER RECOMMEND.

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    Is there an @Xplornet internet outage in Cambridge narrows/ Wickham right now?

  • wildottir Wildóttir.eth (@wildottir) reported

    Sporadic internet for a week now. @Xplornet needs to get their **** together.

  • mrrgteacher Mr. Restoule General (@mrrgteacher) reported

    @Xplornet My internet has been out for over two days. Thought the weather may have been a factor but today doesn’t seem to be a weather related outage. Please help!

  • StephenWLee Stephen Lee (@StephenWLee) reported

    @Xplornet I have been an Xplornet customer for years and have nothing but good things to say. Unfortunately, I can't get the LTE high speed where I live (physical obstructions - mountains), and need to switch providers, but thank you Xplornet for providing internet to rural areas!

  • matthewp83 Matthew Prevost (@matthewp83) reported

    @adamjav97 @JohnHansenCa @Rogers Haha I'm coming from Xplornet satellite Internet. I can handle a terrible provider.

  • Jodie_Ryan Jodie (@Jodie_Ryan) reported

    @Xplornet Today was our 7th installation appointment we had booked, with no communication & no one showed up. We have now had 3 no shows, 2 where people have showed up (without equipment), and 2 where no one even contacted us to cancel. Embarrassing beyond belief.

  • charlie1105 Charlie Walker (@charlie1105) reported

    @Xplornet haha, note the "up to" in there - in reality, what you'll get is 2mb for 18 hours a day, and zero connection for the other 6. If you want awful service, and even worse customer support, then sure, give Xplornet a call.

  • chriswtburke Chris Burke \\ t.me/findyourfriendspei (@chriswtburke) reported

    @Xplornet just checking... y’all are down in eastern PEI, right?