Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2G and N2E.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 09/03/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Total Blackout (9%)

    Total Blackout (9%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Waterloo, Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Wi-fi
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Wi-fi

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Why is your customer service telephone line not working either?

  • moegaultier Moe G (@moegaultier) reported

    @m3t4lw01f I switched to starlink from xplornet, for $25 more a month, i have a reliable internet service i can use... i consider that a bargain

  • scabz__ Scabz_ (@scabz__) reported

    Waiting for @SpaceXStarlink seems as slow as my @Xplornet internet.... I had to turn off my wifi to send this tweet.... So bad.

  • ze1ium zelium (@ze1ium) reported

    @Xplornet I would reach out to your tech support but sometimes I really don’t feel like waiting 3 and a half goddamn hours for some dude to tell me to restart my router

  • cbraedley Charles Braedley (@cbraedley) reported

    While this transmission tower problem may not be the fault of @Xplornet, the answers provided by the support team are completely unacceptable. How long before this tower is fixed?

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Katy_marsh86 @Xplornet There's nothing wrong with Xplornet. You pay the bill, the money goes into @APLenehan's pocket. No problem! How dare you suggest we are anything other than just a cash cow. You'll get what Xplornet gives you and you'll LIKE IT!

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet they'll get more entertainment from tobogganing, then they would from ur **** service.

  • DBTuner Terry Somers (@DBTuner) reported

    @Xplornet Do you have any sense of what good service and what providing good customer service means at all?

  • medic969 Rob Good (@medic969) reported

    @Xplornet Are you throttling down that tower like all the others?.....I don’t even get close to the 10Mbps I am supposed to.....it’s like having dialup internet 30yrs ago again.

  • CapePineWeather Cape Pine Weather (@CapePineWeather) reported

    @Xplornet any update on outage in Trepassey NL ? Started at 1500LT Jan 14. #Xplornetoutage