Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Kitchener, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario
The most recent Xplore outage reports came from the following cities: Cambridge, Waterloo and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Wi-fi | |
| Waterloo |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Waterloo |
Total Blackout | |
| Waterloo |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Julli
(@judlill) reported
@Xplornet worst service ever internet down more than it works I’ll be switching to @SpaceXStarlink
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ZNsolo101
(@ZNsolo101) reported
@Bell yo if bell was not just about making a few $ for that service my house would have fibor but yall just wont move the line 1 km down my road but xplornet got me with internet thats better your dsl is so *** for the price its sad nova scotia hype
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Derek Gould
(@dgouldca) reported
@kristinaennis Just seeing this now; for some reason I had tweets from you muted! Starlink is now available. Not cheap, but excellent service. Just set it up at my cabin a couple weeks ago, way faster than xplornet or cell.
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Daza
(@Styles_888) reported
@Xplornet They had to move to an area with better internet service. Cannot wait for starlink! Good luck then…
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acapp
(@anna_cappy) reported
@Xplornet our internet has been down since Monday morning - still no explanation of what the problem is. No ETA of when it will be fixed. How do you expect to keep customers with this kind of service.
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If you’re not angry you’re not paying attention
(@staysangry) reported
@tammyrobert Nope. We don’t even have good cell service here. I have xplornet lte and it’s actually really good. But 110$ per mth. I also have a land line $70/mth. Cell phone $80/mth. And we bought a cell booster for $800 when my husband had to work from home. It’s expensive to be connected.
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Pip
(@saskiaages) reported
@Xplornet 2/ professional? I've spend years of frustration and coat. Now 2 days of constantly trying to reach your company. Bad tech advice and finally was told I gave to pay to fix it myself. And then a hang up. Please advise because I'm emailing your entire ***
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Marcie Callewaert John
(@marcie_c_john) reported
@Xplornet I was so glad when I moved to an area where we could also access Telus Smart Hub and xplornet wasn't the only option. Painfully slow and expensive for such tiny data packages.
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Pip
(@saskiaages) reported
@Xplornet Connie Certusi CRO Home Services I messaged you. Kindly get my internet fixed. I am NOT calling again after wasting Friday evening and sat and the being hung up on by you service supervisor.
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yeeet
(@TheSmichers) reported
@Xplornet Richmond Ontario internet is down since this afternoon, couldn’t get through to customer service. Any eta or ya gunna tell me you’re sorry for any inconvenience and to dm you my account number lmao