Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kitchener come from postal codes N2A.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 01/21/2026 03:00

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaCambridge Internet
CanadaKitchener Internet
CanadaKitchener Wi-fi
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Who'd figure garbage would post something about an animal that cartoonishly eats garbage.

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet i have many times and it has been zero help, i upgraded from wi max to to LTE, no better...We checked my router, nope not the problem

  • jordan_leroux Jordan Leroux (@jordan_leroux) reported

    @Xplornet 4th weekend in a row internet is down. #EpicFail Your support team is nice but I don’t want to talk to them every weekend.

  • SarahSaccomanno Sarah Saccomanno (@SarahSaccomanno) reported

    @C_LeroyRoberts @StarlinkPage Rural Ontarian here- really ready to ditch the a-holes at Xplornet for ripping us off for slow throttled internet the last how many years

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet honestly the worst company to deal with..slow speed not even close to what i was promised @SucksXplornet

  • shannbil Shannon Bileski☈ (@shannbil) reported

    @Gympanzee28 The speeds are good MOST of the time, today was frustrating. Was down/up for a good portion between 9 and 10, but isn't the norm. Latency can be an issue for days of a lot of meetings. Lots of drops for 20 secs or pixilation. More stable 24/7 than xplornet, but latency...

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet why does this service go down so much? i pay premim price to get **** internet.

  • DuartJosh Joshua McLean (@DuartJosh) reported

    @Xplornet 4 plus hours of no service following two weeks of sub 10Mbps on download. Remind me again why we pay you $100 plus per month?

  • FeministHousew1 I'd_Rather_Be_Baked (@FeministHousew1) reported

    @Xplornet I can't count the times I have called that number and emailed about my issues with Xplornet. Why the hell won't this company just FIX THE ISSUES THAT TONS OF PEOPLE ARE HAVING!!!

  • Nep03034037 Nep (@Nep03034037) reported

    @Xplornet i love how you try so hard to pass of as being a good and caring company yet you do not even remotely come close to having good customer service its really sad just go out of business already you **** heads