Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2A and N2G.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 11/23/2024 03:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Cambridge, Kitchener and Waterloo.

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City Problem Type Report Time
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_strik Michael Strik (@mike_strik) reported

    @Xplornet is it too windy or too cold for the internet to be working this afternoon? We had no service all afternoon!!!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @harrbca @Xplornet @APLenehan The best is when it decides to start panel hopping and you get ok Internet for five minutes, nothing for 30, really slow for five more... Rinse, repeat. Then you lock the cell but 20 minutes later that cell goes offline or otherwise shits the bed. Xplornet is the best. Lol.

  • dkornels dale kornelsen (@dkornels) reported

    @Xplornet @rammyramramram Yes your service is crap!! Terrible. Pay for 50 down and get maybe 6 on average

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    Hour 3 of no @xplornet internet, their excuse was it was the fault of Silo Wireless the company Xplornet bought out claiming they sold them shoddy towers/equipment. Worked great before ya'll bought them out. Internet went to **** the day @Xplornet took over. @SucksXplornet

  • GrantFawcett Grant Fawcett (@GrantFawcett) reported

    Dear @Xplornet. I don’t know what to do anymore. We pay $200 /month for the absolute worst internet. I just tried to call you because we’ve had days of borderline unusable internet and got a busy signal 🤷🏻 Maybe Ma @BellAliant would consider running wires out?!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    Since being moved from Vanscoy to Martensville tower on @Xplornet the overall service has been far worse. My Internet is basically offline from 6pm-midnight now. It sure would be nice to get the service that was advertised. I don't think "up to" includes not working at all.

  • _spookshow cait (@_spookshow) reported

    Usually our internet with @Xplornet is fantastic. But lately it's been horrible and literally at the worst timing. Its finals week and I have a final tomorrow morning that I am unable to study for and I'm extra nervous that I won't be able to connect to the internet to write it

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @harrbca @Xplornet @APLenehan I have the Fusion equipment as well, but our family burns through their cap in less than 10 days. This "no overages" promo Sasktel is doing for the holidays proves that caps only solve a financial problem, not a technical one though.

  • fontgirl Cindy Doroschuk (@fontgirl) reported

    Really @Xplornet I’m suppose to call back later because you have a large volume of call. Probably complaining about your rural service in #Manitoba

  • Sandchez02 Daniel Sands (@Sandchez02) reported

    @Xplornet how about you fix your service... internets been out for the last hour... on the way be for the last 45 and counting. If you can’t supply reliable internet maybe you shouldn’t even try? At the very least has decent support lines so you can resolve issues for people...