Xplore

Xplore Outage Report in Kitchener, Regional Municipality of Waterloo, Ontario

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The latest reports from users having issues in Kitchener come from postal codes N2R, N2C and N2N.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Kitchener, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Kitchener and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Kitchener, Regional Municipality of Waterloo, Ontario 02/08/2026 16:35

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kitchener, Regional Municipality of Waterloo, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener, Waterloo and Cambridge.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaCambridge Internet

Community Discussion

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725 brandon smith (@brandon90053725) reported

    @CRTCeng @CCTS_CPRST I'm going to start axing down cell towers unless you tell Xplornet to fix their ******* ****

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Might as well go outside, most xplornet customers can't use their internet in the first place because it's so bad. #cancelxplornet

  • sheryl71107825 sheryl (@sheryl71107825) reported

    @Xplornet You already did your review when we had problems last month and couldnt see anything. I was told to phone Technical Support when I am having problems. I did that yesterday and got the message that our area was having issues so they were aware of it. You are aware of the issues!!

  • anto3525 Antonin (@anto3525) reported

    Xplornet down again? @Xplornet

  • mdonkers1 Martin Donkers (@mdonkers1) reported

    @woody_VA Same here. Many of my neighbours have already left Bell's old copper. 😐 I have someone coming out this week to see if I have line-of-sight to get Xplornet's LTE service. Download speeds advertised as "up to 50 Mbps" and some neighbours are currently getting that. 🤞

  • RuralAtheist RuralAtheist (@RuralAtheist) reported

    Pretty sure having near zero internet on a daily basis from my 25M @Xplornet service is not normal. Nor are the thousands and thousands of people complaining daily about how horrible xplornet support is. Maintenance done on Monday seems to have destroyed even the 4M I was getting

  • Nick62289935 Nick (@Nick62289935) reported

    @starkinly @Xplornet Yes, Sara. It is. You will deal with outages and extreme slow speeds ALL THE TIME. And when you call to troubleshoot the issue too many times, they will BLOCK your phone number to stop you from calling like they did with me. They will still take your money though.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @StarBuck_83 @Xplornet Technically I did too, I just kept trying locations closer and closer to the city until it let me actually order instead of just the deposit and pre-order. Worst case it doesn't work and I just return it and wait for my pre-order to ship.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet I know better outside activity. Installing my Starlink dish then taking a baseball bat and knocking your piece of **** antenna off my roof.

  • thepooppack mas (@thepooppack) reported

    the entire gaming setup is about to be in shambles and this is because of your dogshit service @xplornet