Xplore

Xplore Outage Report in Lacombe, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lacombe, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lacombe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lacombe, Alberta 12/02/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Lacombe, Alberta

Latest outage, problems and issue reports in Lacombe and nearby locations:

  • PNM_79 nick (@PNM_79) reported from Lacombe County, Alberta

    @KatelynLindberg Sorry it took so long. Xplornet sucks so much. Internet was down 30 mins

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • vickye9296 Vicky Ehlert (@vickye9296) reported

    @TheenergyEng @jkenney Xplornet is awful. I had CCI before they sold out to xplornet and remember now why I quit using them in the past. My speeds are up and down like a yo-yo. If I could afford the initial starlink setup I'd switch today.

  • JessicaEvaLove Jess 🦕 (@JessicaEvaLove) reported

    If you live in rural NB and are considering @Xplornet I highly recommend burning your house down instead. They are by far the WORST company to deal with for both customer service and internet connection. You’re better off with @SpaceXStarlink

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 1/2 I tweeted this 2 days ago & ur just offering help now? If I had waited on u, I would be on day 11 of no internet. After finally demanding talks w/a supervisor, I finally got my modem replaced.

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet BTW...the dealer “New Horizons Communications” that u use that was originally sent 2 fix my issue-I had 3 #’s for them. Left many messages. No 1 there answers their phones/doesn’t return calls. I looked up their FB page & their feedback is horrendous. Why use a dealer like that?

  • Repinerator Repinerator (@Repinerator) reported

    @Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!

  • SteveHa20214081 Steve Hanson (@SteveHa20214081) reported

    @Innectic @SpaceX The internet from viasat xplornet wild blue etc geosats is poor 24/7 365 . Starlink is a great option. Even if a few bumps. Outages are minimal unless it was mounted where trees interfere.

  • IAmJamieAgain Jamie Ellen 🏳️‍⚧️ (@IAmJamieAgain) reported

    @FridayInHalifax It's only since late last year that Bell ran a fibre line past our door that we got a usable internet connection. Prior to that there was a Rural Broadband radio connection that was often not much better than dial up, or an xplornet satellite connection, unusable in bad weather.

  • Geetee_123 Gonna win the cup! (@Geetee_123) reported

    @kurse4 Appreciate the insight. Definitely less internet traffic here in the winter months with kids gone... so speed has been suffiecient lately. But yep, @Xplornet has been far too unreliable for far too long, and customer service dropped off the map.

  • imkice Roy Grosfield (@imkice) reported from County of Newell No. 4, Alberta

    @adrienneivey @Xplornet I couldn’t get away fast enough from that garbage provider. Total crap

  • Nickola12138723 Nickolas (@Nickola12138723) reported

    @ThaMunsta @xplornetretweet @Xplornetsuppor1 Xplornet internets is a piece of **** they need to do something better then lie to customers and pay for nothing for a high price it's bullshit