Xplore

Xplore Outage Report in Lac Ste. Anne County, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lac Ste. Anne County, Alberta 12/05/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

  • fromthegoatbarn Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported from Lac Ste. Anne County, Alberta

    Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kendeer11 Kendeer11 (@kendeer11) reported

    Another night with ****** internet #xplornetistheworst @Xplornet they’ll tell me to call to not be able to fix the issue lol

  • JRW34920847 JR W (@JRW34920847) reported

    @Xplornet 1 hour and 3 minutes on hold and Customer Loyalty hung up on me...are you kidding me

  • XmedicNow Doug~E~Fresh (@XmedicNow) reported

    @LukeCharbonneau @NewsBayshore @CountyofBruce exciting if you have never had to deal with customer service from Xplornet. Atrocious service.

  • michaudlarry Larry Michaud (@michaudlarry) reported

    @Xplornet Why didn't you notify your customers of the issues? Keep us posted? Why did it take so long to repair?

  • shmaelo Shae D (@shmaelo) reported

    @CRTCeng my internet provider @Xplornet does not answer calls when I phone them to cancel. I cannot cancel my internet service and I don’t know what to do!

  • stockyrds Stockyrds (@stockyrds) reported

    @thewirereport @Xplornet Great theyll get the same **** service like us customers from cci

  • TanyaMMDash Tanya Dash (@TanyaMMDash) reported

    @Xplornet Just checked, it's back up now . It was 3 days of no service! And no one when I called knew or give any eta of when was going be restored.

  • chalackd Dano (@chalackd) reported

    After two full days+ of no internet service at home, and across most/all of Alberta plus a few other locations Canada wide, with not a peep from @Xplornet about why, or when to expect service back, I feel like sharing a tale of being a rural Canadian trying to get online...

  • 1blackpup Jasmine (@1blackpup) reported

    @AnnieClaireBO my service provider (xplornet) still is not participating in the 10$/month connecting families initiative introduced in 2017

  • chalackd Dano (@chalackd) reported

    @chefdills Imagine being in 2022, running a highly overpriced ISP, and still being too cheap/incompetent to have redundant hardware in place so your customers can be out of service for two full days while you wait on parts... Only @Xplornet...