Xplore outages and service status in Lac Ste. Anne County, Alberta

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

• 
  Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported 27 minutes ago from Lac Ste. Anne County, Alberta

  Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mason (@MasonXavCam) reported 55 seconds ago

  PSA: @xplore_ca is garbage.

• 
  Jess (@JessGreenfield) reported 10 minutes ago

  @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

• 
  - Julz - (@julzlajulzjulz) reported 10 minutes ago

  Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 11 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑

• 
  Smokey Bull 😤 (@KingPearye) reported 13 minutes ago

  @ReidLaxn @Bell Check Xplornet and Shaw.. they are deploying in rural 🇨🇦 these days. Starlink is too slow and costs more.. I am in rural Quebec and never thought I would have FTTH at 500mbps at $70/month, but it came last summer.

• 
  AtomicHydra (@atomic_hydra) reported 15 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

• 
  Sherri Richard (@rich_sherri) reported 15 minutes ago

  @mcleodtaylor1 @Eastlink That's cheap...I pay $124 for @Bell_Aliant and you can't even watch a movie without continual buffing. Garbage service. Looking at Xplornet which is similar pricing but hopefully better service.

• 
  G. Louise (@Shuswapgigi) reported 16 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  SirFrancis Bacon (@SirFrancisBac20) reported 18 minutes ago

  @xplore_ca Pull it down

• 
  Syd_Vakarian (@Syd_Vakarian) reported 22 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.