Xplore outages and service status in Lac Ste. Anne County, Alberta

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplore generated 0 outage signals in the last 24 hours around Lac Ste. Anne County, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Jul 3, 11:20 PM EDT	0	0
Jul 3, 11:40 PM EDT	0	0
Jul 4, 12:00 AM EDT	0	0
Jul 4, 12:20 AM EDT	0	0
Jul 4, 12:40 AM EDT	0	0
Jul 4, 1:00 AM EDT	0	0
Jul 4, 1:20 AM EDT	0	0
Jul 4, 1:40 AM EDT	0	0
Jul 4, 2:00 AM EDT	0	0
Jul 4, 2:20 AM EDT	0	0
Jul 4, 2:40 AM EDT	0	0
Jul 4, 3:00 AM EDT	0	0
Jul 4, 3:20 AM EDT	0	0
Jul 4, 3:40 AM EDT	0	0
Jul 4, 4:00 AM EDT	0	0
Jul 4, 4:20 AM EDT	0	0
Jul 4, 4:40 AM EDT	0	0
Jul 4, 5:00 AM EDT	0	0
Jul 4, 5:20 AM EDT	0	0
Jul 4, 5:40 AM EDT	0	0
Jul 4, 6:00 AM EDT	0	0
Jul 4, 6:20 AM EDT	0	0
Jul 4, 6:40 AM EDT	0	0
Jul 4, 7:00 AM EDT	0	0
Jul 4, 7:20 AM EDT	0	0
Jul 4, 7:40 AM EDT	0	0
Jul 4, 8:00 AM EDT	0	0
Jul 4, 8:20 AM EDT	0	0
Jul 4, 8:40 AM EDT	0	0
Jul 4, 9:00 AM EDT	0	0
Jul 4, 9:20 AM EDT	0	0
Jul 4, 9:40 AM EDT	0	0
Jul 4, 10:00 AM EDT	0	0
Jul 4, 10:20 AM EDT	0	0
Jul 4, 10:40 AM EDT	0	0
Jul 4, 11:00 AM EDT	0	0
Jul 4, 11:20 AM EDT	0	0
Jul 4, 11:40 AM EDT	0	0
Jul 4, 12:00 PM EDT	0	0
Jul 4, 12:20 PM EDT	0	0
Jul 4, 12:40 PM EDT	0	0
Jul 4, 1:00 PM EDT	0	0
Jul 4, 1:20 PM EDT	0	0
Jul 4, 1:40 PM EDT	0	0
Jul 4, 2:00 PM EDT	0	0
Jul 4, 2:20 PM EDT	0	0
Jul 4, 2:40 PM EDT	0	0
Jul 4, 3:00 PM EDT	0	0
Jul 4, 3:20 PM EDT	0	0
Jul 4, 3:40 PM EDT	0	0
Jul 4, 4:00 PM EDT	0	0
Jul 4, 4:20 PM EDT	0	0
Jul 4, 4:40 PM EDT	0	0
Jul 4, 5:00 PM EDT	0	0
Jul 4, 5:20 PM EDT	0	0
Jul 4, 5:40 PM EDT	0	0
Jul 4, 6:00 PM EDT	0	0
Jul 4, 6:20 PM EDT	0	0
Jul 4, 6:40 PM EDT	0	0
Jul 4, 7:00 PM EDT	0	0
Jul 4, 7:20 PM EDT	0	0
Jul 4, 7:40 PM EDT	0	0
Jul 4, 8:00 PM EDT	0	0
Jul 4, 8:20 PM EDT	0	0
Jul 4, 8:40 PM EDT	0	0
Jul 4, 9:00 PM EDT	0	0
Jul 4, 9:20 PM EDT	0	0
Jul 4, 9:40 PM EDT	0	0
Jul 4, 10:00 PM EDT	0	0
Jul 4, 10:20 PM EDT	0	0
Jul 4, 10:40 PM EDT	0	0
Jul 4, 11:00 PM EDT	0	0
Jul 4, 11:20 PM EDT	0	0

July 5: Problems at Xplore

Xplore is having issues since 11:00 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported 25 minutes ago from Lac Ste. Anne County, Alberta
Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

Derek McLean (@dmclean82) reported 1 minute ago
@xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.
Sagittarius (@Regretful_Livin) reported 3 minutes ago
@xplore_ca No service for over six hours and can't even get a hold of a support agent or anything. You're luckyI don't have any other option in this area. I would switch in a heartbeat
Joe Jansen (@joejansen1) reported 4 minutes ago
@kevinki16180099 @Shawridgefarm @RSHFarms I've had starlink for 7-8 years.. never had an issue longer than an hour outage.. Watching the Pink Pony Pole Massacre show of Xplornet and government funded shenanigans.. glad we went the route we did.
Ally Bryant (@Eh_Bee_Sea) reported 4 minutes ago
Fibre optic internet will be available to me very soon. The lines are in. The problem? Bell. I don't want to deal with Bell. Xplornet - now called @xplore - has been our only reliable option for rural high speed for almost 10 years. Until now...
Joyda Crawford (@jcnc60) reported 5 minutes ago
@xplore_ca The last few days our speeds have been between .5 and 1 not much works at that speed and in April they are increasing rates because we get such amazing service NOT
jerome tetreault (@tetrje) reported 5 minutes ago
Dear @xplornet. Thanks so much for the worst service. 2wks for a service call is unacceptable. How can any business survive without internet for 2wks. Starlink is on it's way.
Michael Quinlan (@MikeSQuinlan) reported 8 minutes ago
@Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.
Taylor (@mcleodtaylor1) reported 10 minutes ago
@rich_sherri @Eastlink @Bell_Aliant My Dad had xplornet because that was all they could get in wentworth and it was expensive and terrible service!!😩
Jo Watier (@kowalat) reported 15 minutes ago
@MtlYlavoie @simard_colette He was the only way we could get decent, fast, reliable Internet after Xplornet. With Xplornet it took between 2-3 minutes just to go from one email to the next. Speed was crap but with Starlink lightning fast. We only got rid in September because Bell Fibe arrived,
Palliser Triangle Ag Project (@KKoolyk) reported 20 minutes ago
@BantrySeedman It’s been by far the best rural internet we’ve had. And price point. Had Xplornet (garbage), then Rogers Rocket hub (great speed but expensive), then Netago local company out of Hanna (was overall good, company sold to Telus and I hate Telus)