Xplore outages and service status in Lac Ste. Anne County, Alberta

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

• 
  Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported 57 minutes ago from Lac Ste. Anne County, Alberta

  Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ally Bryant (@Eh_Bee_Sea) reported 2 minutes ago

  @xplore_ca Over $100/month for service... this is unacceptable. I know that as soon as an experienced tech gets here, he'll be able to fix it without an issue and he'll shake his head when I tell him about what the last guy said. Same thing happened last time. Surely you can do better.

• 
  Trevor Gill (@gill_tv) reported 4 minutes ago

  @xplore_ca internet down again. Why do we not see outages on your twitter? Where do we look for these?

• 
  AtomicHydra (@atomic_hydra) reported 6 minutes ago

  @xplore_ca @Victoriab1107 My service is so ****** at this point. I don't know weather to buy my own tower for lines or just off myself in the name of Xplornet. THIS IS CANADA how can your service be so ******* bad

• 
  xIAmTurbox (@xIAmTurbox) reported 6 minutes ago

  @xplore_ca Maybe fix your outages ànd notify your customers

• 
  Colin Stewart (@cstewartyqr) reported 10 minutes ago

  @tammyrobert @SaskTel What really kills me with SaskTel though is their employees' assertion that no private company would provide service in rural SK (which they don't, either). Access, RFNow, one of the satellite companies Xplornet provide internet in rural SK.

• 
  Deevio (@Deevio4) reported 11 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  BJMMURPHY 🇨🇦 (@BJMMURPHY1) reported 13 minutes ago

  Another day dealing with painfully slow internet in #Northumberland. How are others dealing with this? Is it only my connection? @PLawrenceMP we need reliable reasonably priced rural internet. Xplornet is our only option providing us with an upload speed of .2. That’s point 2!

• 
  AtomicHydra (@atomic_hydra) reported 16 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

• 
  Brett Petracek (@BrettRace) reported 19 minutes ago

  @LyttonW90219 @Martyupnorth_2 The satellite xplornet was migraine inducing. Their tower service is much better, but i don't think they offer above 50mbps yet. If they don't offer faster speeds/higher bandwidth soon I might be going to starlink.

• 
  Sir Jerry J. Molnár (@BlackhawkJer) reported 19 minutes ago

  @xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.