Xplore outages and service status in Lac Ste. Anne County, Alberta

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

• 
  Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported 46 minutes ago from Lac Ste. Anne County, Alberta

  Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Carruthers (@MarkC_Avgi) reported 4 seconds ago

  @jzantinge2 @KenSchaus We had Xplornet from the time of them first offering service in our area &, after being without any internet for 2 months in 2020, we changed to another non-Bell / non-Rogers internet service provider. Fibre has been laid in our area to be connected soon.

• 
  Jill Harris 🪄 (@jilliancynth) reported 32 seconds ago

  @JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.

• 
  Brandon Murphy (@brandonmurph10) reported 8 minutes ago

  @xplore_ca . Absolute embarrassment. How do you take money from ppl that you can't provide the service too? Every excuse in the book yet nothing changes. Keep taking that money you thiefs #scam

• 
  CDN_NRG (@CDN_NRG) reported 16 minutes ago

  @xplore_ca Terrible.

• 
  Donald Carr (@realDonaldCarr) reported 18 minutes ago

  @KirkLubimov @JustinTrudeau We pay for high speed but get crap in rural Belleville Ontario Bell and xplornet got millions of gov money and are screwing us here

• 
  Mamabear 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freshouttafacks) reported 20 minutes ago

  @dubsndoo We bought Starlink direct(no rogers needed). Only internet service we can get in Ontario country. Shaw satellite and xplornet lte had download speeds of .5. Had that for 10 yrs…now we have 250. 7 people stream/game or work at once w zero issue. Love it.

• 
  sean barry (@SimpleGear) reported 21 minutes ago

  @xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet

• 
  All In (@apclaus) reported 21 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  Ery 🍒 🇨🇦 (@eRyJaCks) reported 22 minutes ago

  @xplore_ca @xplornet My xplornet internet down AGAIN for the third work day in just under 2 weeks. For someone who needs internet to be able to work from home, it's not cool! Service was great until 2 weeks ago. What's going on @xplore_ca??

• 
  CJH (@CJH39493411) reported 27 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?