Xplore Outage Report in Lac Ste. Anne County, Alberta
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Lac Ste. Anne County, Alberta
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Xplore
Xplore is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Lac Ste. Anne County, Alberta
Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:
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Barry Fearnley rancher, soil farmer
(@fromthegoatbarn) reported
from
Lac Ste. Anne County, Alberta
Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Ketcheson
(@KetchesonDale) reported
@jgreig @adrienneivey Xplornet is the only option here. With 4 kids online schooling we had to pay for two dishes and two plans to get minimal access for the 4 of them even though one should have been more than enough if Xplornet had any intention of living up to their advertised service levels
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet so u guys drunk, is that why u have such ****** service?
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Carrie Marshall (she/her) 🇺🇸🇨🇦
(@CarrieMarshall1) reported
@Xplornet I used to be able to count on your internet service- but ever since you started to do "Upgrades" my internet is unpredictable- especially in the evenings.
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Joey Knox
(@JosephWKnox) reported
@Xplornet Maybe instead of placating your customer base that your stealing money from by providing a beyond abysmal service with a free tablet and focus on actually providing a product that works!
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ShelterFromRain
(@ShelterFromRain) reported
@Xplornet Garbage customer service! You don’t even bother attempting to let your customers know what was going on.
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Tracy
(@tracyeboyce) reported
Honestly Xplornet...where is the update? Are you even working on the problem in this area?? Can you not provide an update ??
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Sara
(@starkinly) reported
On day 4 with internet and it’s already down. @Xplornet is this what I am going to deal with?
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Iain Reid
(@IainReid10) reported
@the_wellnessmom @Xplornet My service just went down again.
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Martha Kelly
(@MarthaKellyLive) reported
@APLenehan I am disappointed in @Xplornet asking me to pay a serv fee to examine eqmnt that was installed on Feb 6 this year that MAY be the issue of my ongoing DAILY intrnt problem. I am BEYOND frustrated! Living rural and being held hostage to this company.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet Watch out people, this is a piece of **** company.