Xplore

Xplore Outage Report in Lac Ste. Anne County, Alberta

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lac Ste. Anne County, Alberta 05/11/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

  • fromthegoatbarn Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported from Lac Ste. Anne County, Alberta

    Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ShawnSabine1 Shawn Sabine (@ShawnSabine1) reported

    @Xplornet @XploreMobile I've had Xplornet for 3 years and never once defaulted on a payment. I explained my situation to them now and that I am waiting on a tax return and I had to get a couple of months behind on the Xplornet payments. They sent me a message they're cutting me off. Hello Starlink! Bye!

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet We have been told by your customer service people that we will not have an appointment until June 2nd. It sucks because we use the wifi for Buisness purposes and staff are not able to do their work. But we still have to pay them. I will forward our details later.

  • albertaclassic Natalie McCormick (@albertaclassic) reported

    @Xplornet I called in and had the issue taken care of. I just don’t get this big charge then throttle ppl back.

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @Xplornet - I appreciate all the warm and fuzzy tweets about photo contests & film festivals, but probably 1000s of your clients aren't even getting the usual 0.05 MB you deliver. Maybe acknowledge there's an issue on your account to give us the impression that you care?

  • TheBoredRoamer Mister Bored (@TheBoredRoamer) reported

    Oh suprising news, @Xplornet not working again. Xplornet is the Delorean DMC-12 of internet providers.

  • AK_BridgeLake Ann in Bridge Lake (@AK_BridgeLake) reported

    @FrozenF8 Those speeds remind me of when the only internet choice available to me was Xplornet. Hope things don't take too long to recover for you after that horrible storm.

  • lidtkie J. Lidtkie (@lidtkie) reported

    @Xplornet Been a customer for years, yes there are bumps sometimes as with any company. Far better than the 2 other services that cover this area. More towers would be a good improvement.

  • MarivicCochrane Marivic Cochrane (@MarivicCochrane) reported

    @Xplornet @XploreMobile Avoid @Xplornet . It's horrible. And a rip off. Stupid expensive for a metered data plan. Get Starlink. 10times faster ,unlimited and doesn't lose connection constantly.

  • berkypigs2008 Alan Irving (@berkypigs2008) reported

    @Xplornet your service SUCKS NO wifi since THURSDAY. And your customer service does not know when it will be up and running again.#bringbackCCiwireless

  • cad9769 COLLEEN (@cad9769) reported

    @Xplornet any idea how long the outage will be ?