Xplore

Xplore Outage Report in Lac Ste. Anne County, Alberta

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lac Ste. Anne County, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lac Ste. Anne County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lac Ste. Anne County, Alberta 10/14/2025 18:30

October 14: Problems at Xplore

Xplore is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lac Ste. Anne County, Alberta

Latest outage, problems and issue reports in Lac Ste. Anne County and nearby locations:

  • fromthegoatbarn Barry Fearnley rancher, soil farmer (@fromthegoatbarn) reported from Lac Ste. Anne County, Alberta

    Hey @Xplornet can you explain to me why you continue to advertise and sell internet access at a 25Mbps level but can't provide a consistent service of over 8? Honestly, if you needed 25Mbps to deliver our bill you would probably figure out how to do it. If you want payment for

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Murray70051295 Murray (@Murray70051295) reported

    @SpaceXStarlink Good evening I live in rural Canada. We have a wide variety of radio internet and satellite xplornet. The problem is they are slow and unreliable. I am a contractor that would like to become an installer for starlink.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Nice of Melissa to send that in both French and English. Xplornet is so full of crap.

  • BandellJim Jim Bandell (@BandellJim) reported

    @Xplornet worst customer service!!!! Done. Changing providers!

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Xplornet I see no point. I called repeatedly already. Was finally told by one of your supervisors that I should have been told when I purchased your service that evenings would be poor. That made me laugh. It also made me give up. See no point in another phone call.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet u not photographers, u stupid ********.

  • albertarebel1 albertarebel (@albertarebel1) reported

    @reikokoyama79 I was the other way with cci. When xplornet slows me down I can still look at tweets and see the gifs and videos. I couldn’t do that with cci. I also told the cci installer he was pointing the hardware in the wrong direction but he wouldn’t listen. So after 2 years I said bye

  • shub84 ShuBanga (@shub84) reported

    @Bell @Xplornet The Government is saying that internet is a basic need & is essential...but companies like you are slowing down service! At least during the 1st lockdown in Ontario, our internet worked; this time around, we literally lose connection every 10 minutes.

  • wgcgreens_brad Brad Hutchinson (@wgcgreens_brad) reported

    @jaydotseedot @Activision We live out in the country on a lake with really bad internet from #xplornet with a 50 gig monthly cap. It’s the best we can get. If I had have known it would require 200gig update on a brand new game I never would have gotten it. Frankly I hate the new systems

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    Had a “decent” connection for a while. Now it’s out again. ROFLMAO. This is what qualifies as reliable rural internet. Thanks @Xplornet well, at least we don’t have to worry about watching Netflix. I may have to cancel that today. Can’t watch it anyway. #ruralinternet

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Oh look, xplornet marketing team managed to find something else to point at, really putting in that holiday overtime. Xplornet is a terrible ISP.