Xplore

Xplore Outage Report in Lakefield, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lakefield, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lakefield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lakefield, Ontario 02/07/2026 14:55

February 07: Problems at Xplore

Xplore is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Lakefield, Ontario

Latest outage, problems and issue reports in Lakefield and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CorporateAntif1 Corporate Antifa (@CorporateAntif1) reported

    @Bell_Support I’m in Roslin and cellular data keeps going down since 11am. So does @xplornet home internet. It’s getting pretty frustrating. Any info?

  • brandonmurph10 Brandon Murphy (@brandonmurph10) reported

    @Xplornet I can't wait until there is another option for internet. Absolute worst. Try to call them and get put on hold for an hour because they don't want to deal with it

  • eptforreal EPT (@eptforreal) reported

    @rkhazzam @Xplornet @SpaceX Xplornet was so horrible. Finally off it.

  • CowInverted InvertedCow (@CowInverted) reported

    @Kaitlynkitzan @Xplornet Have you looked into @SpaceXStarlink ? the setup costs are a bit high but it has not disappointed me, or let me down anywhere close to what xplore net did.

  • D_Kellam Doug Kellam (@D_Kellam) reported

    @Xplornet: we are ending your service June 30 Me: but you’ve already told me you can’t put me on LTE Xplornet: right. Me: cancel my account please Xplornet:You are a valued customer. We are sending you to our customer loyalty group. Your wait time is 53 minutes. SMH ..!..

  • chucklz86 Peter (@chucklz86) reported

    @Bell_Support it's been a week since in had anything close to stable service. Your call centre is useless as you have given no consideration to your rural customers. The agent last week literally laughed at my issue and was extremely aggressive. It's time for @Xplornet I think

  • The76211775 Dilf (@The76211775) reported

    @Xplornet wanna fix the internet in Rockland **** heads? Been down for quite a while now...I know you guys don't have much going on in the head. Chop chop idiots.

  • RealStarDeLuna Star (@RealStarDeLuna) reported

    Litteraly no damn reason @Xplornet shouldn't be working. No email about maintenance, no power lines down, no nothing and they still can't work right. I hate this company with everything I have.

  • jimmurphy Jim Murphy (@jimmurphy) reported

    @rkhazzam @Xplornet @SpaceX I got impatient and ordered the RV Starlink cause there is zero wait. Just got it and it’s waaaay better than the LTE garbage I had.

  • DeniseMiller76 Denise Miller (@DeniseMiller76) reported

    @Bocabec99 @Xplornet Same. Every few days the past month was getting an email about upgrades from 8am until 8 pm. Hard when you work from home. I have no cell signal here, can't tether. Ended up working from @Reedspointpub one day. That was a positive actually, but it has been a bad month for sure.