Xplore Outage Report in Peterborough, Ontario
Why is my Xplore service not working?
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
- Internet (74%)
- Wi-fi (11%)
- Total Blackout (8%)
- E-mail (3%)
- TV (3%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
-
Kizzie (@Boboljinks) reported from Cavan, Ontario@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
-
Kizzie (@Boboljinks) reported from Peterborough, Ontario@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
-
Kizzie (@Boboljinks) reported from Cavan, Ontario@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
-
Kizzie (@Boboljinks) reported from Peterborough, Ontario@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
-
Kizzie (@Boboljinks) reported from Cavan, Ontario@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Neilson Cattle Development (@CattleNeilson) reported@tara_m_davidson We are on the list. Likely receive our hardware in the summer. Xplornet has let us down too many times.
-
Fast Jeff (@fastjeff) reported@Xplornet And you can bet this was a part of some poor sucker's billable hours. Xplornet techs are scratched off the list of people I'd hire because of posts like this. All they do is drive around and take pictures. Avoid xplornet, they are a terrible ISP.
-
Metal Wolf (@m3t4lw01f) reported@kiss1005ssm The only thing Xplornet connects is their hand to their customer's wallets. That's what "matters" in this context. Most of their customers can't even enter this contest because their connection is so bad they can't upload a photo.
-
jasper (@jaspernamez) reportedxplornet is the worst ISP ive ever had to deal with. so glad starlink is coming to my location within the next month or two
-
Metal Wolf (@m3t4lw01f) reported@Saittech89 @CarttCa @Xplornet As a Starlink customer I can say two things: The initial cost is high at $800. The monthly cost is higher than I was paying to Xplornet. I can also say it works amazingly well and they are very up-front about ongoing issues the network is having and what they are doing to fix.
-
Rob Stone (@rgstone1) reported@bigbushelsag @ChristiFriesen @Xplornet As soon as the equipment pukes you become an xplornet customer though. We used to be yourlink
-
Metal Wolf (@m3t4lw01f) reported@Xplornet And I'm sure that running water under the bridge provides internet service just as good as you do, which is to say it doesn't. Because you don't. I hate when I have to explain jokes, but I know you guys wouldn't get it. Just like I never got internet when I was a customer.
-
GrowCanada420 (@GCanada420) reported@Xplornet 50 down till your tower gets full then its 4 down and just a sucks to be you, Don't get this service!
-
Metal Wolf (@m3t4lw01f) reported@Mark_Goldberg @Xplornet What is their definition of "full speed"? You get the full speed you pay for? Or Our network is full so you'll get the speed you get. I think I know which one.
-
Lina Dabit (@DabitLina) reported@Xplornet I have. MULTIPLE times. Always the same issue: congestion on the tower. This has been an issue for several years and nothing is done about it. Our internet is unusable most days and nights now. Download speed was .99 Mbps when I called the last time.