Xplore

Xplore Outage Report in Peterborough, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Peterborough, Ontario 09/20/2024 09:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Peterborough, Ontario

The most recent Xplore outage reports came from the following cities: Peterborough.

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City Problem Type Report Time
CanadaPeterborough Internet
CanadaPeterborough Internet
CanadaPeterborough Internet
CanadaPeterborough Internet
CanadaPeterborough Internet
CanadaPeterborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet please fix your service in the Bethany area. 0.1 download tonight. Also, please don't suggest I call in to talk to a service technician. That shouldn't be the solution, it should just be better service.

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet So after finally getting through to someone, they need to send someone out to replace their equipment, that I originally paid for and also pay a monthly rental fee for, now somehow I’m responsible for paying for the faulty equipment and service fee? What am I renting?

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I might record the conversation with @Xplornet when I cancel because I got #Starlink It will likely be the 10,000th time the person on the other end has had the exact same conversation.

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet So I can sit on hold because you’re “experiencing higher than normal calls” to be told to unplug my power supplies and that the problem is my equipment and I need to buy another router?

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet 34 min wait time great service.

  • KGCrown Karen Gillan (@KGCrown) reported

    @BdoagguyJim @adrienneivey @Xplornet The tech support was about as supportive as a bra with no straps the day I called.

  • carlson_mark Mark Carlson (@carlson_mark) reported

    @adrienneivey @JamieDumalski @Xplornet It may be a little faster but goes down a, Extremely inconsistentYou will be happy when it works but will be furious when your constantly on the phone getting it back up and running i usually have a quarterly call to keep my $20/month discount for such **** service,dumpster fire!

  • 56kz2slow Marc Lanteigne (@56kz2slow) reported

    @DeniseMiller76 @KingstonLsd @Xplornet My wife feels the same way about the weather station, but she never looks up there, so she won't notice.

  • adrienneivey Adrienne Ivey (@adrienneivey) reported

    @JamieDumalski @Xplornet Our side of town can’t get LTE. Xplornet keeps telling us it’s an option in our area, but when the installer comes out, they can’t get a signal.

  • HuronHunter92 Corey M (@HuronHunter92) reported

    @Xplornet why does your service suck all the time?.. internet is down