Xplore outages and service status in Peterborough, Ontario
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Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie (@Boboljinks) reported from Peterborough, Ontario@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie (@Boboljinks) reported from Cavan, Ontario@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie (@Boboljinks) reported from Peterborough, Ontario@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Kizzie (@Boboljinks) reported from Peterborough, Ontario@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie (@Boboljinks) reported from Cavan, Ontario@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie (@Boboljinks) reported from Cavan, Ontario@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Commissioner Miner (@fanCRTCProfling) reportedEveryone knows Xplore/Xplornet isn't good enough. The file even says so! They suck. Yet Telus tells people to use this option. Why? There's going to be problems that can affect life & death situations here. #CRTC
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Jason Wright (@JasonDwright2) reported@issaibahim84 @Bell_Support StarLink is 140.00 a month. We are up over 450 mbs on a Gen2 receiver. The Mini we have on the trucks ,we are seldom under 350 mbs even doing 65 mph down the highway. We had Bell,it went down more than my ex wife,samething with Xplornet,Telus. Starlink has been the best to date.
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CityyGal (@LLowney49) reportedI had @xplornet, the service was terrible, usually single digit download speeds when it worked at all, so I canceled it. I am 73 years old and they expect me to climb up on my roof to retrieve a piece off the dish or they are going to charge me $500. #xplornetsucks
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Nick Dodd (@nickdodd) reportedI lived 10 years where nothing more than 150mb was an option (aside from starlink, or xplornet - but neither support static IP addresses which I need). I personally contacted every fiber provider in Canada about getting fiber and when the major provider finally came to my town I was literally the first person to get hooked up.
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AtomicHydra (@atomic_hydra) reported@xplore_ca Its actually IMPOSSIBLE to meet any deadlines with this quality. Moving is not an option. This is not my problem. Its pretty sad when employees admit the over-crowed panels that customers are on.
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Justus Hickey 🇨🇦 (@justushickey) reported@PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.
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Gerard Cooke (@GerardCooke8) reported@xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.
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James Fisher (@jamesfisher12) reported@xplore_ca Don’t worry I fixed the problem it’s ur company
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yup yup yup (@blueyblondy) reportedGoodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink
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Robert Way (@LabradorIce) reported@ClimateSadie Lots of issues with XplorNet from users. We have had it before and the cost versus speed and limitations on data usage were real tough. Most people that I know who had XplorNet in communities didn't keep it.