Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Peterborough, Ontario
The most recent Xplore outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Total Blackout | |
| Peterborough |
Internet | |
| Peterborough |
Total Blackout | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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TracyRimmer
(@TracyRimmer) reported
@Xplornet I pay $155 a month for a business plan I can’t use. Tethering in through my phone has become a way of life just to be able to download emails. Your service needs an overhaul.
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Jenn MacDonald
(@Jenn_MacDonald_) reported
@Xplornet I have never received assistance. I get hung up on. Redirected. Told there is issues with the modem that I rent from Nexicom & that I have to pay more money for a tech to look at THEIR shitty equípement. & xplornet is my only option bc they eat up the rural internet companies.
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Brett Petch
(@brettjpetch) reported
@Xplornet I’ve rebooted 3+ times. Checked the LTE operator values and seeing 3 towers and connecting to one with a worse signal. I have manually set DL-Earfcn to 44190 PCI 48. Seems to have connected to the right one again but has been out for hours. Thanks for reaching out.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Did *you* know that we don't really care all that much about these little distractions you like to post and would much rather you fixed your network so we had reliable and consistent service, and told us about that instead?
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🌸 Melanie Fawn ✌🍁
(@Fawnoftime) reported
@Xplornet I would but Xplornet is down, AGAIN, in my area and I can't waste my mobile data. Tech was supposed to come out this week to upgrade but we haven't seen or heard from them since we called last week. Criminal...
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Loricat
(@VoosieVooters) reported
@Lak3 @kapwamom @Xplornet I have been told that too - upgrading won't help the problem. It's time the watchdogs step in and make Xplornet provide some level of service that people are paying for.
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Caroline Bailey
(@CarolineFCB72) reported
@AlterusNominus @Xplornet I hate when they say that if you have any technical issues to call them and they can help you first they have to actually call you back and second they don’t do anything so why even say that
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Yippee Kaneda Yay M..ther F..k'rs
(@XboxKaneda) reported
@TheV_eh In fairness to these guys, my old old ISP sold to xplornet. Xplornet wanted me to switch service. I refused after about 6 months my service was unusable at night out of nowhere. After 3 or 4 months of that, they offered me a big deal, I took it and issues disappeared
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet did Jim have to pay to fix his issues?
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Caroline Bailey
(@CarolineFCB72) reported
@Xplornet @AlterusNominus We pay good money for our internet and what for we can’t use it when we need it or want to use it and don’t repeat what you always say if I have any technical issues we can call you when you never call back or can help saying the same thing you always do