Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (80%)
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Total Blackout (9%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie (@Boboljinks) reported from Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie (@Boboljinks) reported from Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie (@Boboljinks) reported from Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie (@Boboljinks) reported from Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie (@Boboljinks) reported from Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley.purvislife (@AshleyPurvisfit) reported
@Xplornet ever since you forced the "upgrade" our internet has been crap.....
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JohnFashionGuy (@JohnFashionGuy) reported
Call to @Xplornet Us: We’re not able 2 access r internet X: yeah sorry it’s been down since 4pm not sure why or when it will be back Us: oh um k?? X: anything else we can help U with Us: dude U didn’t help at all!!! Good customer service is just being polite! Silly me!
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Don Carr (@yaitsuckstobeu) reported
@Xplornet Worst company out there RUN , use smoke signals if you have to
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BenThompson (@bennyT44) reported
@Xplornet , Explore better internet service you rat bastards. You should be paying us to use this POS
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🇨🇦The Hoof Trimmer🇨🇦 (@CousineauAlbert) reported
@KetchesonDale @sheepfarmbecca @Xplornet We didn't have options until about one year ago or so. The other day I asked about unlimited data from Xplornet. If I got unlimited data, they would have to slow down my internet. That was the nail in the coffin.
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Camryn A Meeseet (@caamx_x) reported
Only @Xplornet will take money from u when ur service hasn't worked in months. Cancelled in August and they still invoice me for September lol
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Just_A_Small_Town_Girl (@FeministHousew1) reported
I guess emailing and calling for over 2 years asking for this to be fixed wasn't enough time for Xplornet to resolve this issue. Well how about this, I'll pay the bill when the service works!!!!!
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Grizzwaldz❎ (@grizzwaldz) reported
@PowderHoundPup $144 CAD/monthly unlimited bandwidth, hardware was $700 CAD incl. Wifi Router. Plug n Play in 10min. Xplornet was $115/monthly for 10gb usage. Xplornet hardware had rental fees etc plus contract. No contract with Starlink, cancel anytime. Cost difference minimal :)
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AJT (@BAB9991) reported
@Xplornet how much longer for email to be down? You might want to share that info with your customers so they don’t waste time dealing with your terrible customer service!
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Alan Hughes (@alanonwolfe) reported
@Xplornet Now go fix Wolfe Island, Ontario please!!! Ugh!! We get a whole half meg speed for $100/month!!! Dail up was faster!