Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (8%)
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TV (2%)
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E-mail (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Duckworth
(@duckworth_8) reported
@Mullin_95 @Xplornet You couldn’t even pay me to have Xplornet. Made that mistake once because there were no other options.. Never again.
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Mike
(@Horsham95) reported
@Xplornet I'm offering advice. Do not sign up with this company. They will oversell and you'll get slow speeds no matter what speed you sign up for and charge you top dollar.
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Jesse Campbell
(@INeededTheMoney) reported
@rliwczak @Xplornet @starlink And the way they throttle is also insane.. with 6 kids that need internet for school as well as my wife being in college by noon our speeds are trash. We live out in the country and they are the only service provider... For now.
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Ian
(@ayrporte) reported
@Mullin_95 @Xplornet We have been with them for 15 years. Can count on 1 hand issues. Must be there issues What is your solution to solving the issue?
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Repinerator
(@Repinerator) reported
@Xplornet 2/2 it took SO MANY phone calls...all over a modem. U guys really dropped the ball, and was told so by the supervisor that I had to finally ask to speak to to get a resolution. It shouldn’t have come to that. As soon as another option comes to my area, I’m SOOOO done w/u!
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Wesley MacDonald
(@AvaholicWes) reported
@Xplornet satellite is back on but no sign of internet anywhere. Is anyone aware of this problem yet in southwestern Ontario
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Cindy Young
(@diamondone1999) reported
@Xplornet NOT good customer service for an internet company to do maintenance during the week and during the day!! #FAIL
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Repinerator
(@Repinerator) reported
@Xplornet 1/2 I tweeted this 2 days ago & ur just offering help now? If I had waited on u, I would be on day 11 of no internet. After finally demanding talks w/a supervisor, I finally got my modem replaced.
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Luke Lelond 🇨🇦
(@lukelelond) reported
@Mullin_95 @BaldurBarons @Xplornet I like the fibre, it’s fibre to towers but $200 setup, $56 after that. Knew lots of people paying $140 plus for crap explore net when I had it.
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Tim
(@timsmish1) reported
@Xplornet god I can’t wait to dump your ****** service. As usual it’s NOT working. Worst service and your company SHOULD be sued.