Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Jodie
(@Jodie_Ryan) reported
@Xplornet Today was our 7th installation appointment we had booked, with no communication & no one showed up. We have now had 3 no shows, 2 where people have showed up (without equipment), and 2 where no one even contacted us to cancel. Embarrassing beyond belief.
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Stephen Lee
(@StephenWLee) reported
@Xplornet I have been an Xplornet customer for years and have nothing but good things to say. Unfortunately, I can't get the LTE high speed where I live (physical obstructions - mountains), and need to switch providers, but thank you Xplornet for providing internet to rural areas!
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Jesse Campbell
(@INeededTheMoney) reported
@Xplornet at what point do you start refunding your clients for terrible service and down time? This is literally the worst internet provider on the planet. They know they are the only provider for some areas and they rip those customers off severely!
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ChloroquineGuerilla😊
(@ProlongingCovid) reported
@CatusPetasatus I've already got Xplornet, going with them, their telephone service is new. I'm having my antenna upgraded so I can do streaming.
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Mr. Restoule General
(@mrrgteacher) reported
@Xplornet My internet has been out for over two days. Thought the weather may have been a factor but today doesn’t seem to be a weather related outage. Please help!
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Gerard Cooke
(@GerardCooke8) reported
@Xplornet Upgrade your terrible Pugwash, NS tower
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ
(@JohnnyKasudluak) reported
@Xplornet , Customer Service Representatives working this evening? Website changed again. I can't add more data on my own anymore. Are there other service plans available to existing customers? Options disappear when I enter my postal code.
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Gerard Cooke
(@GerardCooke8) reported
@Xplornet Your company has tried to fix this issue 50 times with no luck. Some nights I cannot even watch a movie with downloads of 1
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Birdmouse
(@Birdm0use) reported
@Xplornet My internet is down... why u no call back...
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Milha
(@MilhaPasit) reported
NEVER use @Xplornet! They are a rip off with terrible service that have wrongfully taken money from me even after I cancelled my account. The responses I get are inconsistent, dishonest, unaccountable, and extremely shady! They won't fix it and that leaves me with no groceries.