Xplore

Xplore Outage Report in Peterborough, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Peterborough, Ontario 02/18/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • rliwczak Rickdiculous (@rliwczak) reported

    @INeededTheMoney @Xplornet Ya can't say I disagree... service was amazing for a year. Now it's gone to **** . Peak loads down to continual buffering. CCI acquisition had old infrastructure and now they are using it too. Very disappointed. Have several friends in this area with @starlink. Rave reviews.

  • StephenWLee Stephen Lee (@StephenWLee) reported

    @Xplornet I have been an Xplornet customer for years and have nothing but good things to say. Unfortunately, I can't get the LTE high speed where I live (physical obstructions - mountains), and need to switch providers, but thank you Xplornet for providing internet to rural areas!

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet have had incredibly bad reception this last year, especially in the last few months-have been told our tower is down, refuse to exchange equipment- get told by techs to email and vice versa- SK rural- who do I switch to for an internet provider?

  • motordes47 Des Cartier (@motordes47) reported

    @WellyAdvertiser I have objections as soon as I hear the name Xplornet. Never had more inconsistent, poor service.

  • MilhaPasit Milha (@MilhaPasit) reported

    NEVER use @Xplornet! They are a rip off with terrible service that have wrongfully taken money from me even after I cancelled my account. The responses I get are inconsistent, dishonest, unaccountable, and extremely shady! They won't fix it and that leaves me with no groceries.

  • mellybelle57 Melodie Osborne Scott (@mellybelle57) reported

    @Xplornet It doesn’t help. Spend an hour to have it work again for another one and then back to the same thing so expensive for crap service

  • MilhaPasit Milha (@MilhaPasit) reported

    Thanks to @Xplornet wrongfully stealing money from my account I now have nothing for food and certainly nothing to go towards the heater I need. It looks like I get to spend the holidays hungry and cold and they won't even help and just give me bullshit whenever I contact them.

  • MilhaPasit Milha (@MilhaPasit) reported

    @Xplornet I've spent way too much time and energy getting "assistance" repeatedly calling. Speaking to someone doesn't help when lies keep changing every time and nothing ever gets resolved. It only causes more stress and wastes time until another #fraudulent payment comes out. #Scam

  • staceyajaeger Stacey Jaeger (@staceyajaeger) reported

    It’s 12am SE Calgary. #xplornet is down again. It seems to be a ritual for every night. I have only been back with them for 2 weeks and it brings back all the memories of why I left them 3 years ago.

  • Ian_Flyfish Ian Cavanagh (@Ian_Flyfish) reported

    Is there an @Xplornet internet outage in Cambridge narrows/ Wickham right now?