1. Home
  2. Companies
  3. Xplore
  4. Peterborough
Xplore

Xplore outages and service status in Peterborough, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Xplore generated 0 outage signals in the last 24 hours around Peterborough, including 0 direct reports.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Peterborough, Ontario

The most recent Xplore outage reports came from the following cities: Cavan Monaghan.

CityProblem TypeReport Time
Cavan Monaghan Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • Boboljinks
    Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks
    Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks
    Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

  • Boboljinks
    Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks
    Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • Boboljinks
    Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • mikofox
    Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported

    @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

  • NSTreasures
    NovaScotia Treasures (@NSTreasures) reported

    @TimHoustonNS Insane that an island is getting high speed Internet before us, off a secondary highway, in Colchester. They completely botched it here and thought xplornet was worth a damn.

  • SimpleGear
    sean barry (@SimpleGear) reported

    @xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet

  • i_like_soup_
    J✨ (@i_like_soup_) reported

    Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

  • GerardCooke8
    Gerard Cooke (@GerardCooke8) reported

    @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

  • FavaroKaren
    Karen Favaro (@FavaroKaren) reported

    @cogecohelps omg….the worst internet service ever. Xplornet was better at half the price

  • uncleal13
    Allan Wilson (@uncleal13) reported

    @CoryBMorgan I had Xplornet, worked great for a few years, then it would bog down in the evenings as everyone in the area was streaming video. I switched to Statlink, works much better. Currently here in Saskatchewan in my village there are crews going through running the main fiberoptic lines and should have it to all the residences sometime in the summer. I'll be switching to the fibre when I can. I like Starlink, but I don't think it is sustainable, when it is up to full capacity, to continuously launch 3,000 satellites a year to maintain a fleet of 15,000. They are low earth orbit. Meaning each satellite can only stay in orbit about 5-7 years, then it comes down and burns up.

  • zotfot
    Arpad Hild (@zotfot) reported

    @Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too

  • Elli32006352Jim
    Jim Elliott (@Elli32006352Jim) reported

    @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.

  • RyanMor83438655
    Ryan Morey (@RyanMor83438655) reported

    @xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?