Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Fast Jeff
(@fastjeff) reported
@Xplornet This picture represents xplornet in a way that the rural xplornet customers feel when dealing with their crap ISP. A long and winding dirt road that has no end and the sun is going down. Soon, all you'd be able to see if stars. You'd be LINK'ed to the STAR's. #Starlink
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet @sariegowie You can help by providing the services you advertised to them instead of ... not ... providing the services you advertised to them.
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Jaclyn Mackenzie
(@JackieM_7) reported
@Xplornet the worst experience as a customer I have EVER had. You continue to call trying to get money from me. I will send you my gas bill for the 10 hour drive and the bill for my time doing the job of your technicians. Perhaps it'll even out? You will not see a dime from me.
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Jaclyn Mackenzie
(@JackieM_7) reported
@Xplornet hi. Please train your staff to let clients who want to leave go instead of coercing them into making bad decisions for themselves. When I was leaving a horrid, abusive relationship I was apparently talked into putting an account I knew I would NEVER need again on hold..
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Jaclyn Mackenzie
(@JackieM_7) reported
@Xplornet as opposed to your staff simply cancelling it. I literally was not in my right mind and my distress was easy for anyone to read. Since this happened, you resumed my "service" at an address that is no longer inhabited by anyone. You sent me bills for ZERO usage. And when
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet This just in, Xplornet tweets fluff that is completely unrelated to their business because they don't have anything to say about their false advertising, overcrowded network, terrible support and being Canada's most hated ISP.
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m3t4lw01f
(@m3t4lw01f) reported
@jamesbergeron @Xplornet Man, I must be *lucky* then, and if I'm lucky I feel really bad for people with worse service than I'm currently getting. Last night we couldn't even watch TV. If my kids were to move to online school, they'd be screwed. This ain't right, at any rate.
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4th
(@AlterusNominus) reported
@Xplornet How much of the bandwidth actually goes to the customer besides being used for bitcoin mining and personal information nabbing for advertisers?
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PatDeline2
(@Deline2Pat) reported
@ToddSmithPC @EOWC_ON @EORN_CA It is pathetic so help is much needed. We have Xplornet...they promised to upgrade their tower, it’s over crowded, still have not upgraded and still say “it’s coming”. Our internet is so unreliable and you don’t get near why you pay for. Bell won’t put up anymore towers...cogeco
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Mario
(@mci2273) reported
@Xplornet is anyone else having issues in the Actin On area? Ive had no internet all afternoon and evening. Restarted everything many times. Antenna included