Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Peterborough, Ontario
The most recent Xplore outage reports came from the following cities: Peterborough.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Total Blackout | |
| Peterborough |
Internet | |
| Peterborough |
Total Blackout | |
| Peterborough |
Internet | |
| Peterborough |
Internet | |
| Peterborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Right Central Views
(@Right_Central) reported
@xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.
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Ryan Morey
(@RyanMor83438655) reported
@xplore_ca internet down Minburn tower 2 days ago most of the day, yesterday most of the day and this morning still. Asking what others have … where do you post outages so we know what is happening?
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- Julz -
(@julzlajulzjulz) reported
Oh for ****'s sake #Xplornet are you doing this bullshit on purpose???!!!!!
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CJH
(@CJH39493411) reported
@xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?
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Johnny ❄ ᔮᓂ ᖃᓴᓪᓗᐊᖅ
(@JohnnyKasudluak) reported
Looks like you can't just cancel your xplornet services on you own via their website, they make you call them. Website navigation seems intentional, hard to find. Had to Google search about cancelation in order to find out it is over the phone only. Is that legal? 1/2
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Keith Murray
(@keithwawanesa) reported
@Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.
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Spenser Hamilton
(@OtherSpenny) reported
@JonnyBowhunter I get junk mail from Bell and Rogers in the mailbox constantly for wireless internet, they’ve both came out and did the same ‘sorry no signal’ routine. My wife has a Roger’s cellphone and I have a Bell cellphone and both get better signal than our current Xplornet internet.
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Georgia, yr comics teacher
(@voiceshapes) reported
Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out
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Derek McLean
(@dmclean82) reported
@xplore_ca so far a 24 hour service outage in my area. No notifications from xplore as to why, or how long. Just wasting space talking about electric cars. For anyone else tired of this company please file a complaint with ccts and maybe better business bureau.
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James Fisher
(@jamesfisher12) reported
@xplore_ca Don’t worry I fixed the problem it’s ur company