Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Koopman
(@KT_Koop) reported
Hey @Xplornet. Your upgrades in south @FrontenacCounty suck. We pay way too much a month for shite service. “Up to” 20Mbps? We get barely 2Mbps. 🤬
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Captain Dick
(@CaptainDick12) reported
Just spent TWO and HALF HOURS, that's right 150 minutes on the phone trying to fix internet for elderly neighbour. @Bell sucks. Transferred 7 times, intermittently on hold 35 times, just to reboot an internet box. AND I thought Xplornet sucks. @Bell has them beat hands down.
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Waylan Deith 🍥
(@waylan_deith) reported
@Xplornet My internet was down for the entire day yesterday and I called you only to be told to wait 20 minutes which turned into over an hour just to be told to reboot the router which doesnt ever fix the problem
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Becky C
(@MapleBecky) reported
@Xplornet @SucksXplornet @XplornetES you need to invest in your customer service department. Spent hours on the phone on hold to be told they don’t know why my internet is out and I can just call back tomorrow. Not acceptable.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet You forgot one. That's ok, I "got u fam". Q: Why do you suck so much? A: We have no idea how to run an ISP and really like money too much to fix what we've broken.
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Doug.colby
(@Dougcolby2) reported
@Xplornet in North bay area anyone else having an outage right now
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Jenn MacDonald
(@Jenn_MacDonald_) reported
The fact that I use all 50gb of my phone data while working from home and *supposedly* having high speed wifi is ridiculous. That’s life with service from @Xplornet (when you only live 7 mins from the city centre)
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Tammy Daub
(@littleladyaust) reported
@Xplornet Hi, is there issues with xplornet yesterday and today in Northern Ontario? I have had to tether to my phone so that I could even check my email. I have never seen it this bad, and I am going to be starting back to work soon from home, and I can't have it acting up.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet ur company sucks
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m3t4lw01f
(@m3t4lw01f) reported
@VoosieVooters @Xplornet @APLenehan What part of the country? I'm in Saskatchewan just outside Saskatoon. I've never actually seen anyone post anything positive about Xplornet except for them with their testimonials that I can only assume are made up (at best).