Xplore

Xplore Outage Report in Peterborough, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Peterborough, Ontario 06/30/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (79%)

    Internet (79%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • pandamoan peter sutherland (@pandamoan) reported

    What’s up Xplornet? You’re putting out a signal as reliable as a deadbeat Dad. Too little, too late. No acknowledgement. Outsourced reporting of outages. But premium prices. WTF from K0K3K0.

  • Tybernicus17 Tybernicus (@Tybernicus17) reported

    @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

  • blueyblondy yup yup yup (@blueyblondy) reported

    Goodbye, @xplore_ca. I'm so glad to be rid of your terrible product and service forever. Long live, #STARLINK @Starlink

  • SimpleGear sean barry (@SimpleGear) reported

    @xplore_ca 10+ days without Internet and support cannot give me an ETA on restoration. What is happening? #majorfail #xplorenet

  • TheSmitefulOne Acura (@TheSmitefulOne) reported

    @b3almason @RachelNotley I have Xplornet. My neighbors have Starlink. We checked together. Both suck, however, many in the area have said their Xplornet signal became better when some users switched to Starlink. They are roughly the same, but nowhere near as good as fibre optic in the cities.

  • RuralOntWoman Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported

    @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.

  • kujala_good Mitchell Mcintosh (@kujala_good) reported

    @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

  • ChewyChewyChomp who cares (@ChewyChewyChomp) reported

    @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

  • kowalat Jo Watier (@kowalat) reported

    @MtlYlavoie @simard_colette He was the only way we could get decent, fast, reliable Internet after Xplornet. With Xplornet it took between 2-3 minutes just to go from one email to the next. Speed was crap but with Starlink lightning fast. We only got rid in September because Bell Fibe arrived,

  • ChewyChewyChomp who cares (@ChewyChewyChomp) reported

    @xplore_ca is down again!!! Final straw. I’m moving my service to #Starlink @SpaceX