Xplore

Xplore Outage Report in Peterborough, Ontario

Some problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Peterborough come from postal codes K9J.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Peterborough, Ontario 05/31/2023 11:25

May 31: Problems at Xplore

Xplore is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • Internet 70.33% Internet
  • E-mail 12.30% E-mail
  • Wi-fi 10.51% Wi-fi
  • Total Blackout 5.44% Total Blackout
  • TV .98% TV
  • Phone .44% Phone

Live Outage Map Near Peterborough, Ontario

The most recent Xplore outage reports came from the following cities: Harwood and Peterborough.

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CanadaHarwood E-mail
CanadaPeterborough Internet
CanadaHarwood E-mail
CanadaHarwood E-mail
CanadaPeterborough Internet
CanadaHarwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Xplore Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:
  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

Xplore Issues Reports

Latest outage, problems and issue reports in social media:
  • Glphoto1 Glphoto (@Glphoto1) reported

    @CraigBaird @Xplornet Riable internet, what a joke, I pay for 25 down and average from 5 to 8 down. That is not reliable it is a rip off

  • pond7 Brad Pond (@pond7) reported

    @Smash88209599 @andremorneault @DominicCardy If you have “good internet” via Xplornet you should consider yourself extremely lucky. 95% of xplornet users have the worst internet in the country

  • ze1ium zelium (@ze1ium) reported

    @Xplornet Internet has been down or unusable going on 2 weeks. Support has done nothing. Thanks xplornet!

  • karlin_george Kit (@karlin_george) reported

    @Xplornet official complaint registered with CCTS. Xplornet has failed to uphold contract details outlining supplied services. Enjoy.

  • CdnARS_VE4PER Cdn🇨🇦ARS VE4PER (@CdnARS_VE4PER) reported

    @Xplornet doubled speeds means little if tower tech infrastructure still disgustingly slow speeds due2 data tfc congestion Spacex/Starlink sat inet offers 500Mbps d/l with 50 Mbps u/l latency < 30 msec consistently full access to run www apache server on static IP for $139/mo

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet People wondering why they keep doing this, it's for 2 reasons. 1: Xplornet keeps trying to bury unhappy customers' replies, like this. 2: They'll try and use this to push the narrative that they are working for Canadians. Not going to work since they never show their actual work.

  • dharmachef Dharmachef (@dharmachef) reported

    @Xplornet Please, please fix Xplornet satellite. Unusable again! We have been with Xplornet for over 10 yrs and it gets worse and worse!! NEVER get the speed we pay for. Nothing wrong with our system. You have a monopoly that is oversubscribed.

  • UE_Films Unknown Error (@UE_Films) reported

    @Xplornet Already did & got no help. If teachers & grocery store workers are forced to go back to work surrounded by dozens of people every day, your technicians should have to go to work to start upgrading people's internet. We've been at home for almost a year straight with no upgrades.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Had to switch to cellular data to load article why you ask because xplornet sucks.

  • Fred_Wreck1983 Fred Cee (@Fred_Wreck1983) reported

    @Xplornet **** u @Xplornet u ain't ****. I hate u