Xplore Outage Report in Peterborough, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Peterborough, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Peterborough, Ontario
Latest outage, problems and issue reports in Peterborough and nearby locations:
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight
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Kizzie
(@Boboljinks) reported
from
Peterborough, Ontario
@Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.
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Kizzie
(@Boboljinks) reported
from
Cavan, Ontario
@Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@stevelaycock44) reported
@Xplornet so you have an outage in Western Quebec. Any idea when it will be resolved?
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Tvman
(@teevmn) reported
@kliivam @CoryBMorgan Xplornet was a joke. Terrible speeds but the 2 second lag made it useless when it did work. Starling has low lag because the SATs are so much closer.
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Doug McGregor
(@DOUG_MCGR) reported
@Xplornet Hey guys .... what's up? We've been down for over two hours (internet + phone). Can't get through to tech support.
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Lou
(@Pehusnmilvr) reported
Funny how all of the complaints about @Xplornet's poor service disappeared from their Twitter account. Censorship is alive and well!
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Michaela Tokarski
(@creeksidecomms) reported
@Xplornet I can't believe that you won't let me cancel without going through to your loyalty department with a 30 minutes... Completely unacceptable service. According to CRTC Internet Code section G section 3 all I need to do is inform you that I would like to cancel.
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DanaA
(@lifewith3boyz) reported
@Xplornet We call weekly! Your internet sucks!
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Lomaxcat
(@VoosieVooters) reported
@warwalker You should be. Xplornet promises everything and delivers virtually nothing but the monthly bill. Support has been useless. If I had any other choice for internet, I would leave them in a heartbeat. This morning, 1.1 mbps down, with 2.0s loaded latency, 1.5 mbps up.
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Rebecca Parker
(@sheepfarmbecca) reported
@Xplornet please fix your service in the Bethany area. 0.1 download tonight. Also, please don't suggest I call in to talk to a service technician. That shouldn't be the solution, it should just be better service.
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Colin Pattison
(@pattison74) reported
@dennydenny1020 Have two outstanding support tickets waiting for a reply from @SpaceXStarlink. That is going to be the concern with the system. No support. When it was working it kicked our Xplornet LTE to the curb. Hope I get a call from support soon.
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Dano
(@chalackd) reported
@BenKlass @CompBureau @FP_Champagne Xplornet is a terrible company, for every reason, and it's no stretch to highlight them as a choice of absolute last resort. After nothing but trouble with them, I eventually got another option in my area, only for them to end up bought out by Xplornet too... Starlink soon...