Xplore

Xplore Outage Report in Peterborough, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Peterborough, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Peterborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Peterborough, Ontario 01/22/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports Near Peterborough, Ontario

Latest outage, problems and issue reports in Peterborough and nearby locations:

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I have been “reaching out to you” weekly and sometimes daily for months. Nothing changes! My phone is they my internet and I have no phone service! My internet is @ 0.07 speed and I cannot use it. Your tower is overloaded and new tower is expected Q3. 2022. Please fix NOW!!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet So instead of solving problem you turned my service off all together?? @Xplornet ?? I actually need a phone in order my elderly mother and mother-in-law (both widows) can reach me when they need to! You talked me to adding phone via my internet and now I have NO service!!!

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, no idea when problem would be fixed - have to “ tolerate it” while they try to repair in back end. THIS IS NOT SATISFACTORY!!

  • Boboljinks Kizzie (@Boboljinks) reported from Peterborough, Ontario

    @Xplornet I did that, it’s still not fixed, we’ve trouble shot many many things. I need this solved by tonight

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @xplornet so I have been able to confirm tonight that the problem is in fact with YOUR TOWER! It is known to over congested!!! And apparently @xplornet knows it needs a new tower… and it’s planned for Q3, 2022!!!! I need a solutionNOW not in 12 months.

  • Boboljinks Kizzie (@Boboljinks) reported from Cavan, Ontario

    @Xplornet Dear @Xplornet, I took your advice.spent last 60+ minutes on phone-trouble shoot with 3 people I can’t undrstnd.the service is now 0.07. So I win a prize for record low 0.07/10??? Are you going to charge me 70 cents/month instead of $100? ( I prefer get 100% service & pay $100/mo

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kester1990 Lennox Harrison (@Kester1990) reported

    @Xplornet Outages. Intermittent signal drop out. Slow. On site tech is undermined and given few resources to resolve equipment issues. And all for $104.99 per month. Overall very dissatisfied with the service.

  • saskiaages Pip (@saskiaages) reported

    @Xplornet Within a week AGAIN xplornet is down. After AGAIN paying good money for a tech to fix their OWN equipment. Has anyone, a single household got one ONE good story of xplornet service??

  • FrankReardon1 𝔣𝓇𝓪𝐧ｋ ᖇ乇𝓐г𝕕𝐎𝐍 Ƥʰᵒᵗ𝕆𝐬 (@FrankReardon1) reported

    What’s going on @Xplornet ? Internet has been down since last night. After the rain stoped and it’s sunny not it still does not work even after a reboot. Any other Xplornet users in Iqaluit having same issue?

  • Kester1990 Lennox Harrison (@Kester1990) reported

    @GMWald @Xplornet It WAS great service back when it was CCI WIRELESS.

  • jchliboyko Jim C 🇺🇦 (@jchliboyko) reported

    Hey @xplornet, maybe hire a second bloody employee. I’ve come in to Virgin to get my phone off your service, which I never signed up for in the first place. We’re on our fourth f**king hour of this. Smarten up. #xplornet

  • stephlec79 Dr. Stephanie (@stephlec79) reported

    @Xplornet I am beyond disappointed with your tech and customer service. After several appointments (always cancelled by you) a tech finally came to my campground to do an install late in the day (after 4pm).....

  • stadtkeplumheat StadtkePlumbHeatAir (@stadtkeplumheat) reported

    Xplornet issues with oversold tower. Why has the Fed government chosen this company for broadband in our area?

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet network down?

  • SternbergCindy Cindy Sternberg (@SternbergCindy) reported

    @Xplornet you guys, my internet is running at 71, normal is 120. Is it a problem on your end, or these sunny skies?

  • RealStarDeLuna Star (@RealStarDeLuna) reported

    @Xplornet is down for no ******* reasson once again. I hate this company with a passion.