Xplore

Xplore Outage Report in Leclercville, Chaudière-Appalaches, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Leclercville, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Leclercville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Leclercville, Chaudière-Appalaches, Québec 01/13/2026 07:20

January 13: Problems at Xplore

Xplore is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin i currently have Xplornet, and it is god awful for sattelite internet, i've pre-ordered Starlink back in early may or so, have still been waiting for global launch as beta testing isn't currently available in my area of Quebec Canada; Starlinks initial cost is a hefty 700 CAD

  • Irngutaq2 Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported

    Heavy rain = no Xplornet internet while the town's cell service is working. Sometimes drops for a few seconds but got full bars right now @Xplornet

  • MarkC_Avgi Mark Carruthers (@MarkC_Avgi) reported

    @CanadianCheri I’m not sure you could ever love Xplornet, once you had them, Cheri. First connecting to the internet w/ WWDC, despite really bad service, I stayed with Xplornet after they bought WWDC (perhaps 20 years ago) until I finally gave up in 2020. I have never had such bad service. 1/2

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @wheelerreborn @CCI_Wireless @Xplornet Yeah, had it for a year. First 3 months it was awesome. And then it got to the point where I waa using half of the data I was buying (and of course, Telus didn't say anything) because it was so slow. They'd oversold the tower.

  • ItsAroz Aroz🍥 (@ItsAroz) reported

    @Klink89 @terry_seguin pt.2, however monthly it is around $100-120 CAD i believe.. in my personal opinion i feel like it's definitely worth the money as overall you'll have a more reliable service that is constantly looking to improve their product/service unlike Xplornet..

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    @Julie_foxy @Xplornet We live in a rural area so our internet provider sucks. I’ve been on the waiting list for Starlink since February.

  • H4WKart H4wkArt✎- Fantasy, SciFi, & Pinups (@H4WKart) reported

    @Xplornet Maybe they should stop taking photos of deer & actually start doing their jobs. Terrible customer service & horrible internet. Incredibly low speed. Dropped calls on every 5 minutes and 13 MB downloads take up to 30 min. Can't wait for StarLink to expand their service and switch.

  • MarkC_Avgi Mark Carruthers (@MarkC_Avgi) reported

    @CanadianCheri Before you go any further with Xplornet, I suggest you join the Facebook Group “Explornet Rural Internet Enough is Enough” & read about the many problems people are having with them. If you would like more info on my issues, I will share. 2/2

  • ltpmitchell lt pete mitchell (@ltpmitchell) reported

    Just got a message from @Xplornet. Second one in the last week. They're doing maintenance between 8am and 10pm tomorrow so don't bother tech support during those times. It's not like vast swathes of the province are WFH and need internet. Can't wait for @SpaceX starlink.

  • tskomro T Skomro (@tskomro) reported

    @Zach_Fleisher @Xplornet Also: this pandemic has taught me how awful rural internet really is.