Xplore

Xplore Outage Report in Lucan, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Lucan, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Lucan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Lucan, Ontario 12/01/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • monikafield Monika Field 🎶 (@monikafield) reported

    @Xplornet I know you're doing "maintenance" in my area (northumberland) but I've had no internet all day. I'm missing my 1 mbps service. #ruralinternetsucks

  • VoosieVooters Lomaxcat (@VoosieVooters) reported

    @Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.

  • FarmsQuesseth Quesseth Farms (@FarmsQuesseth) reported

    @Xplornet has beyond the worst customer service I've ever been privy to witness. We should tell the Chinese to use an hour on the phone with their reps as their new torture method of choice. Star link time

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet Great to get notification that my Internet might be down for an entire day due to maintenance. Not so great when this maintenance doesn’t happen and gets pushed off to the following day. Two days out of work.

  • blackdeath220 Pete Traina (@blackdeath220) reported

    @Xplornet is Caistor centre down?

  • LovelyLadyLinda Elle (@LovelyLadyLinda) reported

    @Xplornet in an area where maintenance is being performed. I have had no service for >5 hours and counting. Any update?

  • thepooppack mas (@thepooppack) reported

    xplornet would look at a 4000 ping spike and be like “ooo yeah i see that lag spike but it went back down to 60 is it better now” after doing absolutely nothing but picking their fingers out of their *** and sniffing them. this ****** idiot on call was like yea idk what to do.

  • CAO_CWray Chris Wray (@CAO_CWray) reported

    @Xplornet Seriously? Do you know how many calls I have had with your company? Too many. No resolution and a myriad of excuses

  • kinsellawarren Warren Kinsella (@kinsellawarren) reported

    Trying to cancel @xplornet service, which has never worked. They insisted I phone, not write. As soon as I said I wished to cancel for non-performance, they put me on hold. I've been on hold for 15 minutes and counting. @xplornetretweet

  • PattyOorschot Patty van Oorschot Deering (@PattyOorschot) reported

    @Xplornet Here’s a thought…Perhaps you could FIX the service you bill customers in rural NB before expanding? Your internet service is spotty at the best of times and with people paying significantly higher fees than those of us who are fortunate to have good service. STAR LINK for sure