Xplore

Xplore Outage Report in Mattawa, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mattawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mattawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mattawa, Ontario 12/02/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • DanaMcIntosh Dana McIntosh (@DanaMcIntosh) reported

    In the middle of a pandemic, with so many people working from home, why can't @xplornet do their maintenance in the evening or on the weekend when fewer working folks would be impacted by loss of that necessary service? #epicfail

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet @kevdevlyn I even rented their hub router after being told by them that it was much faster than my lynksys router. Bullshit. $123 per month for a 1.5 Mg download “speed”. My home security camera is useless when the signal creeps along. That’s when there is a signal. I’m using phone data

  • RealJustice66 RealJustice66 (@RealJustice66) reported

    @Xplornet seriously??? Who was the man in charge that scheduled a 12 hour maintenance on a Friday? Online school, work... seriously! Worst internet provider ever!!!!

  • Ryan13051531 Ryan (@Ryan13051531) reported

    @Xplornet I have waited well over a week for a response to my email for support. Ive been paying for a service that is nowhere close to what I signed up for. I can’t even stream. This is ridiculous. I can’t even get through to get someone to cancel this garbage service.

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @SucksXplornet I’m 40 km from downtown Toronto in a rural are NW of the city. No fibe. No Bell. Just shitty xplornet for $123 a month and it’s down frequently. Even when it “works” maybe 3mg download I’m posting this on phone data because, guess what, no signal

  • svhs1985 Christopher McLaughlin (@svhs1985) reported

    Come-on @xplornet, its been several day since my @Samsung email hasn't been able to send/receive emails on 3 different Samsung devices. Please fix the problem.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet I can’t believe how bad I get screwed every month by you and your **** internet.

  • ze1ium zelium (@ze1ium) reported

    @Xplornet I would reach out to your tech support but sometimes I really don’t feel like waiting 3 and a half goddamn hours for some dude to tell me to restart my router

  • cbraedley Charles Braedley (@cbraedley) reported

    While this transmission tower problem may not be the fault of @Xplornet, the answers provided by the support team are completely unacceptable. How long before this tower is fixed?

  • 424Shauna Shauna Mikel (@424Shauna) reported

    @Xplornet you really need to figure out internet in the rural areas. We are paying full price for internet that never fully works and have two stressed out elementary students that can’t log in with their teacher.