Xplore

Xplore Outage Report in Mattawa, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mattawa, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mattawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mattawa, Ontario 12/17/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • MIchelleP8844 DingDongTheRatIsDead (@MIchelleP8844) reported

    Super slow internet for yet another week @xplornet. No doubt the tower is overloaded. I’m sure it will be better once be start leaving for Starlink. Hope I’m one of them.

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @ScottWJones93 @Xplornet I think they need to bring there F6 fiber network to Bouctouche

  • Totalnick56 Nicolas Caporicci (@Totalnick56) reported

    @Xplornet my internet in and off... i’m paying for 50mb and barely get 2mb... this is awful....

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @barks_katherine @Xplornet I agree 100%. I’ve had to reset my modem 5 times since 9:00 tonight. Calling service is useless. Looking at Nexicom now.

  • ChristineErwin2 🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @barks_katherine @Xplornet I've called as well. Useless. No help , no follow up and no internet.

  • ChristineErwin2 🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @Xplornet I called again this morning and finally got someone that could help. The other people had no idea what they were talking about.

  • laumiken Laura Kennedy (@laumiken) reported

    @stephenlrobson @Xplornet I hear you! We have NOTHING but problems with @Xplornet. Worst. Service. Ever. We haven't had more than a few days at a time of access. The rest of the time I have use a Hotspot on my phone to work from home! Deplorable!

  • compureis Rod (@compureis) reported

    @Xplornet internet out since 6:30 this morning, waiting for customer support to answer the phone for over 1 hour. Good job Xplornet

  • apocolypse669 Darth Pocolypse (@apocolypse669) reported

    @Xplornet well i did make a call but to one of your competitors to get better more reliable service. 2 months with this garbage is 2 months to long

  • AndrewMcCallum2 Andrew McCallum (@AndrewMcCallum2) reported

    @Xplornet How about some communication regarding when you’re going to have your service back up? As are many in rural Canada, I’m relying on your internet service and I’d like to know when I can get access. The lack of information is unacceptable.