Xplore

Xplore Outage Report in Merritt, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Merritt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Merritt, British Columbia 12/20/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Merritt, British Columbia

Latest outage, problems and issue reports in Merritt and nearby locations:

  • ripplingflame55 ann (@ripplingflame55) reported from Merritt, British Columbia

    @Xplornet Who cares in the west you charged for lte and we were not getting it I disconnected your service for my rule area I went telus

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • timlucier Tim Lucier ¯\_(ツ)_/¯ (@timlucier) reported

    Like clockwork- the stay at home order began and my internet got shitty. Man, sharing a giant satellite dish in space sucks. @Xplornet

  • therealcpr83 Christopher Rogers (@therealcpr83) reported

    @Xplornet It took him 43 days to upload this picture using the new LTE tower. Xplornet us garbage can internet. Don't fall for their manipulations of the truth.

  • RobOatway Oatsey (@RobOatway) reported

    @CBCOntarioToday Southeastern Ontario is suffering too. Xplornet is garbage, and internet has screeched to a halt many days so far in 2021. I live near Sydenham and internet w/350Mbps downloads is available less than 200m away, yet I’m told I can’t get the same where I am 😡

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    Anyone else have issues with @Xplornet this evening... let me guess, the weather is causing issues... we can control the Mars rover from earth yet we can’t provide reliable Internet to rural customers?? Great opportunity for @TELUSsupport to step up and fill the void...tiring😡

  • cbraedley Charles Braedley (@cbraedley) reported

    @Fred_Wreck1983 @fastjeff @Xplornet They should be posting pictures of their (sub-contracted) crews doing work, like running fiber, or erecting towers, or installing antennas on customer's homes. Something to prove that things are happening in areas where they've been given government funds!

  • 424Shauna Shauna Mikel (@424Shauna) reported

    @Xplornet I appreciate the reply but my husband has been on the phone with them every week with the same problem.

  • MikeLoughlin77 Mike Loughlin (@MikeLoughlin77) reported

    @Xplornet I called your Customer Service over 4hrs ago and am still waiting for a call back. Is anyone working? My internet is out and could use a little tech support here 🤨

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Funny how they never ever take a picture of their own work. It's not like xplornet would flat out lie about these pictures that pop up randomly on their their twitter. I mean, xplornet lies about their speeds and reliability all the time, but these pictures they spam.... real?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet I notice how little all these pictures have to do with their service over and over. Like I keep reminding xplornet, their spamming pictures and links to their twitter feed is more insulting than anything. Xplornet as an ISP does as little as possible to screw over the customers.

  • PaulRenaud613 Virtual Nonsense (@PaulRenaud613) reported

    @Xplornet I called tech support and was able to determine that my modem was fine. Your tech was unaware of any satcom issues (he kept calling it a tower), yet my service mysteriously restored itself almost exactly 48hrs after it failed. You need to be more transparent on satcom outages.