Xplore

Xplore Outage Report in Merritt, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Merritt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Merritt, British Columbia 11/26/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Merritt, British Columbia

Latest outage, problems and issue reports in Merritt and nearby locations:

  • ripplingflame55 ann (@ripplingflame55) reported from Merritt, British Columbia

    @Xplornet Who cares in the west you charged for lte and we were not getting it I disconnected your service for my rule area I went telus

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CarrieMarshall1 Carrie Marshall (she/her) 🇺🇸🇨🇦 (@CarrieMarshall1) reported

    @Xplornet I used to be able to count on your internet service- but ever since you started to do "Upgrades" my internet is unpredictable- especially in the evenings.

  • s_rich27 Steve Enfelis (@s_rich27) reported

    @JodiJDeJong @Agingandcranky @Xplornet Ours is back but doesn’t fix the laziness of this company. It’s sad because their call centre staff are full of great and understanding people that have nothing to do with the issues from the top down. Govt needs to get involved.

  • the_wellnessmom Kporter (@the_wellnessmom) reported

    anyone else still having issues with @Xplornet ??? I still don't have internet.

  • patrick22wood1 Oteh Ochi (@patrick22wood1) reported

    Been waiting 1 hour and 20 minutes and counting to speak to a Customer Representative at @Xplornet such poor service. Last time I requested a call back but no one called back. Nothing but issues with the internet service.

  • MarthaKellyLive Martha Kelly (@MarthaKellyLive) reported

    @APLenehan I am disappointed in @Xplornet asking me to pay a serv fee to examine eqmnt that was installed on Feb 6 this year that MAY be the issue of my ongoing DAILY intrnt problem. I am BEYOND frustrated! Living rural and being held hostage to this company.

  • GeiselJeff Jeff Geisel (@GeiselJeff) reported

    @Xplornet My daughter is doing her nursing from home and can’t get on , due too **** internet !!

  • JosephWKnox Joey Knox (@JosephWKnox) reported

    @Xplornet Maybe instead of placating your customer base that your stealing money from by providing a beyond abysmal service with a free tablet and focus on actually providing a product that works!

  • KlyxYcs Clay KlyxY Vautrin (@KlyxYcs) reported

    @Xplornet Aother day, any 16hours of my ******* internet being at 2000ping. feels ******* fantastic being an xplornet customer

  • ClayBreakerAB Dan (@ClayBreakerAB) reported

    @SpaceXFan97 @SpaceX I hope this puts @Xplornet out of business. Canadian government has been funneling money into this company for years to get rural internet to the people. Worst service I’ve ever had. Great for the 30 day trial, then they put you into the group bandwidth and you can’t check email!

  • _ADsquared Hillbilly Bets (@_ADsquared) reported

    @oskypanny @MC_ALaCampagne @Xplornet I’m sure they are doing everything they can. I can count on one hand the times I had outages. Would help to have an outages map on their site, with a description and ETA, just like Hydro-Quebec has. Would limit the number of support calls