Xplore outages and service status in Merritt, British Columbia

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Merritt, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Merritt, British Columbia

Latest outage, problems and issue reports in Merritt and nearby locations:

• 
  ann (@ripplingflame55) reported 6 minutes ago from Merritt, British Columbia

  @Xplornet Who cares in the west you charged for lte and we were not getting it I disconnected your service for my rule area I went telus

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tybernicus (@Tybernicus17) reported 4 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  Jill Harris 🪄 (@jilliancynth) reported 4 minutes ago

  @JennArndt Our ONLY Internet option for our new house is Xplornet, and it's HORRIBLE. So frustrating. So expensive for extremely slow Internet.

• 
  ForeverSkittlesClips (@SkittlesClips) reported 6 minutes ago

  @xplore_ca I'm currently getting 0.32 mbps download and 1.55 mbps upload, this is ridiculous. Paying $100 a month for unbelievably slow speeds. I'd love to know what's going on with your internet at the moment, I'm in British Columbia 🇨🇦

• 
  Jean-François Mezei (@jfmezei) reported 9 minutes ago

  @Cory_Boehm No. Xplornet was just PR exercise with Xplornet never having intention to invest and develop a large network from scratch. (in fact, the real Xplornet spun that business off and it is now shutting own).

• 
  Byron Darlison (@ByronDarlison) reported 14 minutes ago

  @xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?

• 
  Robert Ready 2 (@Robert2Ready) reported 14 minutes ago

  @SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!

• 
  far apart & close at heart (@lundhillbilly) reported 16 minutes ago

  Just became a @SpaceXStarlink customer. Instead of the horribly slow wifi from xplornet, paying for 25 mb and actually only getting 10-15 on a good day, we now have 174+ mb. I don’t know what to say!! Get #Starlink!

• 
  Heather, Heath,Dafink,Mom (@HeatherTownFink) reported 20 minutes ago

  @xplore_ca is there an outage in Central Alberta?

• 
  Syd_Vakarian (@Syd_Vakarian) reported 22 minutes ago

  @xplore_ca wow, you charge $75 for someone to come to my house to test and see if I can get service. and if I can't, then I have to pay the $75, but if there's service available at my house I don't have to pay the $75 for the test. what in the hell is that? Gross.

• 
  Nichole Neubauer (@N_Neubauer) reported 23 minutes ago

  Help! Using Arlo camera system at farm 45 min away near SK border to monitor cow feed and H2O.Sasktel installed a new tower. Telus Smart Hub bounces between Telus and Sasktel tower. Result: deactivation of hub. Xplornet is full Starlink is $ (already have at home) options?