Xplore

Xplore Outage Report in Merritt, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Merritt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Merritt, British Columbia 01/16/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Merritt, British Columbia

Latest outage, problems and issue reports in Merritt and nearby locations:

  • ripplingflame55 ann (@ripplingflame55) reported from Merritt, British Columbia

    @Xplornet Who cares in the west you charged for lte and we were not getting it I disconnected your service for my rule area I went telus

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenCkbaxter Karen Baxter (@KarenCkbaxter) reported

    @Xplornet this is BS. If you would listen to your customers when they tell you that there is a problem with YOUR TOWER instead of giving us the run around saying it’s our equipment.

  • chalackd Dan Chalack (@chalackd) reported

    @SundanceConstr1 @elonmusk We switched to a smaller local wireless ISP a few years back to get away from Xplornet and their overpriced garbage satellite. Now they've bought out our ISP and already tried to kick us back to their satellite... Definitely looking at moving to Starlink as well.

  • JordonM40 Jordon Miller (@JordonM40) reported

    @dennydenny1020 I Finally caved and ordered starlink yesterday… sick of our stupid Xplornet

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet And it’s out again. Can you please fix this internet service.

  • dreaming_high HRC (@dreaming_high) reported

    @Xplornet Every 2nd night I have NO service- again - does my Bill reduce to the 15% that @xplornet delivers, or do I find a better service provider?

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    We have had @Xplornet for about 11 years in our current location. Had them before that too. Up until last January I would give them a minus star review. Now 5 stars! Now if our Telus cell service was as good… Thanks for the incredibly positive changes Xplornet!

  • chrisjgalway Chris Galway (@chrisjgalway) reported

    Really loving the inconsistent @Xplornet service we have. Trying to finish up the year and this crappy service is making that extremely difficult. Starlink is looking like an option and nothing would please me more than to switch to something reliable.

  • Glow_CK Glow CK (@Glow_CK) reported

    @Xplornet Connection down every 30-60 min for the last week. Phone support has a 57 min wait time. Take some of those hundreds of millions we all pay you and buy some ******* support and techs.

  • nmcintyre1986 Nate Mcintyre (@nmcintyre1986) reported

    @Xplornet I’m sorry that’s not acceptable. I pay for an internet service you offer, I expect to get at least close to the advertised speeds more often than not. This has not been the case at all. Limit customer sales if your network can’t handle the load.

  • FeministHousew1 Just_A_Small_Town_Girl (@FeministHousew1) reported

    16 hours now @Xplornet my internet has been down. It was out for 8 hours yesterday and 5 the day before. My kids are doing distance learning for school and need working internet to do so. Can someone explain why it's been consistently happening for days on end