Xplore

Xplore Outage Report in Merritt, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Merritt, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Merritt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Merritt, British Columbia 11/23/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Merritt, British Columbia

Latest outage, problems and issue reports in Merritt and nearby locations:

  • ripplingflame55 ann (@ripplingflame55) reported from Merritt, British Columbia

    @Xplornet Who cares in the west you charged for lte and we were not getting it I disconnected your service for my rule area I went telus

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • KathyHeys Kathy Heys (@KathyHeys) reported

    @xplornet worst internet service ever.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet That is actually the Xplornet customer service team hard at work

  • MikeSpring2 Mike Spring (@MikeSpring2) reported

    @Xplornet so my internet has now been down for 7 hours. What's going on

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...industry works. Scheduled outages are planned, and have a definite duration, and are done during non-disruptive hours. (Industry norm is midnight to 5am unless physically going up the tower is needed.) Issue 2: When you're making a change in production, you test it....

  • marshmat Matt Marsh (@marshmat) reported

    So @Xplornet umm, you know the "our wait times are insane tonight so we'll hold your place in line and call you back" function on your tech support line has been completely and utterly broken for three years, right?

  • alfred131 alfred dockstader (@alfred131) reported

    @Xplornet This picture wont even load on your service lol

  • 637crimson crimson 🍂 (@637crimson) reported

    I’m ceo of **** internet aka @xplornet. Shittyist internet to ever exist I’d take mc Donalds Internet over this **** @McDonalds hmu

  • dubsak Wade (@dubsak) reported

    @JayNauta Yeah. Lots of folks use Xplornet and it’s just pure garbage. Incredibly unreliable and the service is not good. A lot of the modern world leaves rural people without the things we take for granted.

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ...and nobody returns the calls, how exactly are we supposed to contact you? Maybe your support email? But that just goes to a bot that replies to literally everything with "thanks, please phone us, we don't do tickets by email". And we gave you millions of dollars .....

  • marshmat Matt Marsh (@marshmat) reported

    @Xplornet @EORN_CA ....on Kepler tower (Sydenham ON). ECI 05E1101 if you're curious. Issue 3. Your call centre system, if overwhelmed, says "we'll hold your place in line and call you back." But that system broke three years ago and you never fixed it. If the lines aren't answered....