Xplore

Xplore Outage Report in Mont-Laurier, Laurentides, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Mont-Laurier, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Mont-Laurier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Mont-Laurier, Laurentides, Québec 01/25/2026 20:50

January 25: Problems at Xplore

Xplore is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    @Xplornet Why? I cancelled your bad service years ago, FOR THE SAME ISSUE. And now you've bought CCI, I'm forced to pay more than you advertise, for bad service. Because I'm now a "new" customer. I'd rather get a ROOT CANAL, then "troubleshoot" with you.

  • reikokoyama79 Reiko Koyama (@reikokoyama79) reported

    Every Sunday, @Xplornet, since you took over my CCI service, my internet goes out at this time. I pay $100/mo because I won't sign a contract to get your lower prices, and the only thing consistent about your service, is it going down every Sunday at this time.

  • loopholefarms Dean H. (@loopholefarms) reported

    @bigbushelsag Christ I loathed dealing with @Xplornet. Absolute garbage service. Have fun getting out of your contract.

  • BaileyCrawly Bailey 🏳️‍🌈 (Taylor's Version) (@BaileyCrawly) reported

    Of all the companies I’ve ever worked with, @Xplornet is by far the biggest POS scam out there. What a rip-off, paying the same amount as everyone else for service that almost never works. And of course customer service doesn’t give a damn to fix it. Embarrassing service quality.

  • dawnpalcock Dawn Alcock (@dawnpalcock) reported

    @RevelstokeSign @Xplornet We are new to xplornet & it’s awful!!! We signed up for starlink & waiting to hear from them. You find starlink much better?

  • caroylnglabsy Carolyn (@caroylnglabsy) reported

    i’m gonna lose my **** on an xplornet employee and it won’t be pretty

  • ray_vautier Ray Vautier (@ray_vautier) reported

    @mrandell15 @gmcdparsons @DonnieOK Just checked. Read a bit of it and the price is the same I think so it’s service now that I’d be interested in. Xplornet charges way to much for service calls

  • kirbysons Angela Kirbyson (@kirbysons) reported

    @Xplornet Thank you. I deleted it thinking it was spam. I will if it happens again. I haven’t had an email issue.

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    Why is it always a 45 minute phone call to get xplornet internet working. I just wanna call say fix it and hang up.

  • Mike_Boulanger Michael Boulanger (@Mike_Boulanger) reported

    @Xplornet 47 minutes on the phones with only "I guess there's an issue with your tower" Tell me why my neighbour gets 33 mps down and I only get 4? #xplornetsucks