Xplore

Xplore Outage Report in Moonstone, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Moonstone, Ontario 02/18/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • re_carter Reid Carter (@re_carter) reported from Oro-Medonte, Ontario

    @xplornet surprise surprise my internet is down again, Actually it's been down all day... By far the worst internet provider I have ever had.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveMcCabe73 Steve McCabe (@SteveMcCabe73) reported

    @jzantinge2 I have Xplornet….it’s not half bad half the time.

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported

    @Xplornet Thank you, called you customer service and they had us up and running in about 20 minutes. :)

  • CPbkfan BKFAN 🇨🇦🇺🇦 (@CPbkfan) reported

    @Xplornet Thanks for the reply, no longer a customer

  • ingenity KennyJ (@ingenity) reported

    @Xplornet Aside from the outages, the service has been total crap from the start, yet, the tech is theorhetically good. Save your money and wait for Starlink

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • michell01654998 michel levesque (@michell01654998) reported

    @Xplornet @Michell72782678 yes i know i got a small problem right now

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet I have called, even with a discount, it is still expensive for the slow service.

  • Dylan_YHM Dylan Murphy 🇨🇦 (@Dylan_YHM) reported

    @VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3

  • Mike_Millar Mike Millar (@Mike_Millar) reported

    @ruth_nabb @Xplornet #Starlink better customer service, better equipment, no contract and lightning fast internet! #neveragainxplornet

  • 4mlm3 Maureen. 🇨🇦 🇺🇦 (@4mlm3) reported

    @BrockLupton @Xplornet Since they won't get back to you I will. Throughout the day their support number had a message saying they had issues with their Deseronto site, affecting Napanee. The message is gone now so hopefully that means things are fixed. Fingers crossed.