Xplore outages and service status in Moonstone, Ontario

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Moonstone, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

• 
  Reid Carter (@re_carter) reported 2 minutes ago from Oro-Medonte, Ontario

  @xplornet surprise surprise my internet is down again, Actually it's been down all day... By far the worst internet provider I have ever had.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerard Cooke (@GerardCooke8) reported 5 minutes ago

  @xplore_ca You don’t need my account information to tell me if an upgrade is planned for the Pugwash, Nova Scotia tower and if so when. You have my name that will show I am a customer of xplore.

• 
  Michael Quinlan (@MikeSQuinlan) reported 5 minutes ago

  @Iraqveteran8888 That is as bad as Xplornet. I guess I will not be switching over to Starlink anytime soon unless they can crank up the speed and reliability.

• 
  Jess (@JessGreenfield) reported 7 minutes ago

  @xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???

• 
  AtomicHydra (@atomic_hydra) reported 9 minutes ago

  @xplore_ca You need to review the packages you offer. Its theft saying you can offer me 50down 10 up. Over 5 years of bad service and being lied to now being told Im 30 KMS from the closest tower? Who was allowed to sell me this trash. Maybe i can move closer if you pay my rent right?

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 10 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  Tybernicus (@Tybernicus17) reported 11 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

• 
  Donald Carr (@realDonaldCarr) reported 14 minutes ago

  @KirkLubimov @JustinTrudeau We pay for high speed but get crap in rural Belleville Ontario Bell and xplornet got millions of gov money and are screwing us here

• 
  AtomicHydra (@atomic_hydra) reported 15 minutes ago

  @xplore_ca Games=Unplayable watching streams in any decent quality is non existent Streaming or uploading of any kind is non existent I will certainly lose my job because of this companies bad internet. Uploading files for work is a nightmare Video calls cant hear me because im a robot.

• 
  🇨🇦Matthew Dunn🇨🇦 (@the905arts) reported 16 minutes ago

  @xplore_ca what in gods name do I have to do to get you guys to stop calling me? I don't want your service and with customer support harassing me I never will. make it stop!