Xplore

Xplore Outage Report in Moonstone, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Moonstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Moonstone, Ontario 12/27/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Xplore Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

  • re_carter Reid Carter (@re_carter) reported from Oro-Medonte, Ontario

    @xplornet surprise surprise my internet is down again, Actually it's been down all day... By far the worst internet provider I have ever had.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Customer service is like the best Internet speeds. Have to hang up. Got things to do 😡

  • Camehdian Cam (@Camehdian) reported

    @elonmusk Could you help out a 17 year old kid (me) and buy @Xplornet so I can get good connection. My parents are too stubborn to ever call or to switch to starlink once it releases so I'm stuck with this garbage until I move out.

  • Brian_Moon95 Brian Moon (@Brian_Moon95) reported

    A rural Nova Scotia family with two young kids would love to beta test @SpaceXStarlink Tower based internet not an option, cell coverage weak and Xplornet slow at best. 👋

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @mwest_ What do u mean there isn't 2 sides? I've met people w/ Xplornet, SSi, Iristel. Sure they are small, maybe not the best compared to fibre. But that's the thing, all these ppl want choice they don't want NWTel & are w. other players for a reason. Perhaps service differentiation?

  • FrankReardon1 Frank Reardon Photos (@FrankReardon1) reported

    @Xplornet Ok this is crazy @Xplornet on hold for over an hour now. Have to hang up. Got things to do 😡 this is crazy

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet and then you can't even be bothered to respond to you're pissed off customers to try and help them nope let's just post a new tweet push the customer complaints behind and in this tweet we're going to lie about on network and its conditions

  • TrainerGloria Trainer Gloria 🇨🇦 (@TrainerGloria) reported

    @Xplornet Yesterday when we arrived at our cottage, our internet was not working. Spent 90 minutes!!! on hold waiting to talk to a rep. Today a man showed up unexpectedly from Prosat & fixed our internet. We’re happy/surprised as in summer it took a month till u found a repairman

  • SpritePd Pd_Lietz (@SpritePd) reported

    @Xplornet Why not try working. In Manitoba you told me too bad that my location fr sat is either Alberta or Ont. what bullshit. I need NEED location on server to be correct to get COVID/government /weather / or school and Health news. Explain.

  • hu90885856 nairb (@hu90885856) reported

    XPLORNET did nothing to resolve their phone service problem and told me to resolve with BELL. A Xplornet manager was very unpleasant and would only say, repeatedly, "Is there anything else I can help you with?" I have had to return to BELL for a satisfactory phone service.

  • Jmacmunn1 J macmunn (@Jmacmunn1) reported

    @Xplornet @FrankReardon1 True customer service wouldn't require phone call. Don't they know of lockdowns, true customer service should be proactive not just reactive. I moved on from Xplornet due to service issues