Xplore outages and service status in Moonstone, Ontario

Problems in the last 24 hours in Moonstone, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Moonstone, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Moonstone, Ontario

Latest outage, problems and issue reports in Moonstone and nearby locations:

• 
  Reid Carter (@re_carter) reported 8 minutes ago from Oro-Medonte, Ontario

  @xplornet surprise surprise my internet is down again, Actually it's been down all day... By far the worst internet provider I have ever had.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ginny girl ☯️ (@MJcalifornia3) reported 2 minutes ago

  @xplore_ca once again, my internet is down… has been all weekend. Once again, I’m on hold for over an hour AND I’m doing the work for them. Do I get the wages for doing the techs work? #xplore_ca sucks😑

• 
  Josh Ciemitis (@JoshCiemitis) reported 5 minutes ago

  @xplore_ca Internet has been down in many areas for about 21 hours, checked with a couple websites that also confirmed it. I reset the router & modem multiple times, bypassed the router & hooked the modem directly to a laptop and still nothing. Any eta on when it will work again?

• 
  🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported 6 minutes ago

  @xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!

• 
  Joe Jansen (@joejansen1) reported 7 minutes ago

  @kevinki16180099 @Shawridgefarm @RSHFarms I've had starlink for 7-8 years.. never had an issue longer than an hour outage.. Watching the Pink Pony Pole Massacre show of Xplornet and government funded shenanigans.. glad we went the route we did.

• 
  Lucas Bourque (@Lucas_Bourque_) reported 7 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Bigwifi.ca (@BigwifiCa) reported 9 minutes ago

  Tofield** Telus service tonight 1-5 am Telus is working on their router in Tofield over night and they expect brief outages on all services . This may effect Xplornet, Telus , Big Wifi , and Eastlink.

• 
  Tybernicus (@Tybernicus17) reported 13 minutes ago

  @LeoNasau @thinking_panda Yep. 36,000km is the same as the Telesat satellites that were support Xplornet sat internet. My average latency was 670ms with that gear. Useless tech. Starlink: 550km from earth Telesat: 36,000km from earth.

• 
  ✝️ JB (@jordanbranscomb) reported 16 minutes ago

  @Starlink my remote oil and gas clients are pretty upset, considering it was a 3 hour outage. it’s first outage on record since we cut them over from xplornet tho

• 
  Mike Gazzola (@The_RealestReal) reported 18 minutes ago

  @xplore_ca Not enough towers, prices that are legitimately out of this world for the service offered. There’s no other companies out here though so you have no other option. They know this and take advantage which is why there’s a class action against them right now

• 
  Moe G (@moegaultier) reported 20 minutes ago

  @xplore_ca Yeah right, and using rabbit ears and pots and pan to transmit from customer to customer…