Xplore Outage Report in Muskoka Lakes, District Municipality of Muskoka, Ontario

Problems in the last 24 hours in Muskoka Lakes, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Muskoka Lakes, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (72%)
• Wi-fi (11%)
• Total Blackout (9%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

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Xplore Issues Reports Near Muskoka Lakes, Ontario

Latest outage, problems and issue reports in Muskoka Lakes and nearby locations:

• 
  garethseltzer 🐿 (@garethseltzer) reported 30 minutes ago from Muskoka Lakes, Ontario

  @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alicia Cram (@rainkeltoia42) reported 4 minutes ago

  @Xplornet @NicGignac There are lots of people waiting for your update on the NB outage. Like no ETA from your tech support AT ALL. Any info?

• 
  Julia Wilson (@Juleflower) reported 9 minutes ago

  @very_sherrie @Xplornet I don’t know what the problem is to be honest. It seems each call there is another reason. We are not paying for the month of august. So you can probably get the month free - but it doesn’t cover the cost of all the data being used. So frustrating!

• 
  Crypto WingMan (@CrxptoWingMan) reported 9 minutes ago

  @Xplornet With no accountability to your customers. You do suck. Your up to 5mb 10mb 50mb etc with no guarantee minimum. I had many problems with your system. Oversold towers is not a problem with people flocking to Starlink now is it?

• 
  Sherrie Stoodley (@very_sherrie) reported 10 minutes ago

  @Juleflower @Xplornet I am off of the Gulf Shore Rd. and without Xplornet as well. It has been a problem for weeks, many calls made and no results! Why isn't the tower fixed yet? Why do we have to pay for a service we are not receiving?

• 
  Jo Dee (@JoHolypoker) reported 13 minutes ago

  I have to give credit where credit is due. Xplornet customer service has vastly improved. @Xplornet

• 
  Stephen Brosinsky (@Steveo71T) reported 14 minutes ago

  @Xplornet Don’t buy Xplornet - they cannot deliver and throttle your speed. Very poor service!!

• 
  Patrick Hulley (@Patrick_Hulley) reported 15 minutes ago

  My experience @Xplornet hey we are doing complimentary service call to realign internet service was working fine, then they leave us with no internet, call tech support 1.5 hours later you need new antenna…why? & how much? they dont know & why it worked fine till you came out!

• 
  Gordy Kidlapik ❄️E1-644 (@Irngutaq2) reported 17 minutes ago

  Rain causing no satellite signal > TV and Xplornet. First time my Xplornet is affected

• 
  JohnnyTV2 (@Johnny_TV2) reported 24 minutes ago

  I am so ridiculously fed up with rural internet. Can't even do basic **** half the time because xplornet can't handle streaming ******* video if it's even functioning to begin with.

• 
  Tracy Powers (@TracyPowers) reported 28 minutes ago

  @Xplornet your customer service agent refuses to escalate my call on a known internet problem going on for months at my parents place. How can I get appropriate service. Looks like better business bureau has a lot of activity.