Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 02/23/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet no one will help me ,2 days with no phones,no one their cares or will help us.If you do not have the ability to fix your phones why not tell us and we will explore a new provider

  • starkinly Sara (@starkinly) reported

    @JC_TheMetalHead @Xplornet The person on the phone when I cancelled said they don’t take equipment back. We never purchased it.

  • zmarv zmarv (@zmarv) reported

    @xplornetretweet @Xplornet How about an outage map or is that bad for your image? How about an automated email/sms telling people theit service is down? How about equipment that shows true status of Internet service? And your customer support line worked once in last 16 hours!

  • catboymech catboy (@catboymech) reported

    also I guess I might as well do a bug report to the relevant parties @OnDeck @Xplornet please fix, okay

  • Rob_schick91 Rob Schick (@Rob_schick91) reported

    @Xplornet my internet in Oak Bluff Manitoba has been down almost 12 hours… nobody is answering the phones. When can I expect my internet back ? And when will I be credited for down time ? Service has gone to 💩 last few months

  • boiledfrogCAD Awake to the WEF boiled frog (@boiledfrogCAD) reported

    @NinesCatudio @Xplornet My condolences, remember if there is bad weather in NS your AB service will suffer!

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet account number 1502785 have been down all day, we are a phone based business

  • RBessette56 Reilly Bessette🦫🐉 (@RBessette56) reported

    Phone is Rogers and internet is xplornet. That’s why I still read the papers. Unreliable, but they’re all bad.

  • AutoCathcart cathcart auto parts (@AutoCathcart) reported

    @Xplornet can you find us a tech person to help us please

  • chellyy08 Tyson Chelsberg (@chellyy08) reported

    @Xplornet Xplornet is absolutely terrible