Xplore

Xplore Outage Report in Nelson, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 02/26/2026 10:05

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfAndWyrm Casey Wagner (@WolfAndWyrm) reported

    In 24 hours we should hopefully have reliable internet and not this #Xplornet ****.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Wow, they just want you gone as a customer dont they? How can it be working if you can’t even connect on a regular basis to their service. Are they actively shutting you down?

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Hey, Ginger, tell the xplornet staff that they need to stand up for the plans that they are selling. For example, they promise a walkie and a treat a day, but never give more than potty time and crumbs. Xplornet, you're making Ginger cry with your lies.

  • lewisbron Lewis (@lewisbron) reported

    @Xplornet this is to whoever runs the twitter account at xplornet. I feel so bad for you that you have gone so low in life that you have to work for this sad ******* company. I know you see this.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet So, adding "constantly" to the list of words you lie about? I mean, "up to" and "unlimited" covers so much already. Avoid xplornet, they are a terrible ISP.

  • androdragynous trophy grill husband canon 'horse' canonkiller (@androdragynous) reported

    @Xplornet I emailed through the proper forms a while back about my household's internet being slow and spotty to the point of being unusable and was never replied to, and the issues have persisted for a few weeks now. Would love some help on the matter because it sucks. Thanks

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    Words cannot express how much it sucks that @WaveDirect1 couldn’t get a quality signal at my house. I was that close to being done with @Xplornet and their **** service forever. #xplornetsucks

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @Xplornet No they're just passively shutting me down🤪 Honestly, she just kept repeating that my signal quality is enough for the "up to" speed, my "very high" usage, and they make no guarantees you'll get the speeds. Maybe I should make no guarantees there will be money to pay the bill?

  • Radeonis Joey Corney (@Radeonis) reported

    @Xplornet This has been an ongoing problem now for months, I have been getting no where with technical support, I pay over 100$ a month for a service that drops down to >1mb/s after 5pm and with 22%+ packet loss on the network.

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Xplornet Great, my xplornet connection went down as I tried to send the tweet. Thanks Xplornet!