Xplore Outage Report in Nelson, British Columbia
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, British Columbia
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (5%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Albert Kamps
(@AlbertKamps) reported
Xplornet wireless connection speeds are approaching dialup. Help desk wait times are approaching those of CRA or AHS. Bring on starlink.
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Nyles Desrochers
(@BaldurBarons) reported
**** is xplornet trash. I cannot wait to get rid of them
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Charlie Walker
(@charlie1105) reported
@Xplornet @chriswtburke A) they're not sorry, and B) if you do provide them with your account info, they'll block you from contacting support in the future. This company provides an awful service, and then refuses to actually offer any support or assistance.
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Bailey 🏳️🌈 (Taylor's Version)
(@BaileyCrawly) reported
Of all the companies I’ve ever worked with, @Xplornet is by far the biggest POS scam out there. What a rip-off, paying the same amount as everyone else for service that almost never works. And of course customer service doesn’t give a damn to fix it. Embarrassing service quality.
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Sue Hill
(@SgunnerSue) reported
@Xplornet using my sons hotspot before he goes to work. My internet has been done for 15 hours!! 3045 county rd 30 Codrington Ontario Every week I'm without internet for hours and hours. I have an internet phone so no, I cant call because I have NO service.
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Dale Ketcheson
(@KetchesonDale) reported
@B2Bspecialist @Xplornet Happened to us a few years ago, no internet for three weeks, repeated service calls. Turned out Xplornet had taken their equipment off the tower we and dozens of others were pointing at without telling any customers or local service techs it was gone.
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Gerard Cooke
(@GerardCooke8) reported
@ReNewCanada @MBGov @Xplornet Well the Pugwash NS tower tonight is giving me .38 download even though I am paying for up to 50. Can’t watch anything tonight. Good like with this terrible service Manitoba. Do you really want to give a service like this to our First Nation friends??
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THE GOD OF AG
(@bigbushelsag) reported
Why is it always a 45 minute phone call to get xplornet internet working. I just wanna call say fix it and hang up.
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CdnARS VE4PER
(@CdnARS_VE4PER) reported
.@Xplornet I hv 50/10 Unlimited and the service has been total CRAP for TSN sports streaming BAD. Buffering and Freezing losing plays at critical times. stopping tsn streaming and running speedtests shows speeds tolerable but connections intermittent so ping on order of 5000 ms
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WhiskyTangoFaded
(@whiskeyfated) reported
@Xplornet fix your garbage infrastructure ffs Every day your systems go up and down You couldnt be consistent if your buisness depends on it