Xplore

Xplore Outage Report in Nelson, British Columbia

No problems detected

If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 12/14/2024 10:45

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet You'd figure people wouldn't dump on your posts full of puppies, veterans, and nature, but this is how angry your customers are. And you continue to ignore it. Xplornet is a terrible ISP, avoid xplornet.

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧 (@BrentHCameron) reported

    @Xplornet wonders why I don't call their 1-800 # for help. Because it's useless. I get better results when I tweet that I have 0 internet and will have to work remotely for 8 hrs off my cell data - like today! Vicinity of Godfrey, ON needs fixing!!!

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    You know how @Xplornet knows they have a network issue? When they see network switch CPU usage drop below 100%.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    So there's a storm set to hit tonight that's likely going to delay my Starlink by a day. I'm going to blame Xplornet for this. If they think it's reasonable to charge me for their complete inability to provide the contracted service, then I can think this is reasonable as well.

  • kevdevlyn Kevin Porter (@kevdevlyn) reported

    @Xplornet Sounds like your service. 3 hours to download a 10 minute video. I’m so glad I don’t have your **** service anymore. Thank you Starlink.

  • KloepferJesse jesse kloepfer (@KloepferJesse) reported

    @courtfarms @Xplornet Haven’t had one of those. Never had a bad day with #silo

  • Justmemike46 Mike Howard (@Justmemike46) reported

    @chicken1969 @JustinTrudeau Check out Starlink. Amazing, and I replaced my terrible Xplornet service for the same $$$ per month.

  • kirchho jacks mom (@kirchho) reported

    @TKC_1233 @WaveDirect1 @Xplornet Well there are times my wifi is **** and I have wave direct! Almost every day our signal drops and if I had another option where I am I would look at switching

  • TKC_1233 Jonathan Fortuna (@TKC_1233) reported

    @Xplornet Called tech support and got the old, “Unplug your router...Oh that didn’t work? Then pay $120 for a service call, or add an extra $7.50 a month to you bill for the extended warranty, and then we’ll come fix the **** equipment we installed.” What you guys do should be criminal.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    This lack of internet service lately is ridiculous. I'm still a paying customer @Xplornet. Fix your Vanscoy tower please. I haven't been able to reliably connect in a week now.