Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 02/03/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLaBossiere Chris LaBossiere 🌻 🇺🇦 (@ChrisLaBossiere) reported from Minton, Saskatchewan

    @Making8 @Xplornet I was able to get it after about 4 months waiting. I thinks it's actually better now. Support is not great but it's pretty much trouble free after it's setup. We're getting 80 mbps downloads instead of 3-4, so well worth it.

  • Rosebuddy1973 tying up loose ends (@Rosebuddy1973) reported

    @Xplornet The tech people admitted to us they would not service the CCI tower until all CCI people came off them but they had no Xplornet ones we could switch to and we were NOT going to go on their satellite plan as they couldn't guarantee service would be better. 2/2

  • NewtAedes Aedes Scheer 💙💛 (@NewtAedes) reported

    @Gudie Meanwhile Xplornet is cutting off satellite service to remote clients in the Yukon (or those north of Whitehorse). Could we use some of that money to extend the service here until an affordable alternative provider can be found? @drbrendanhanley @Premier_Silver

  • seanphwood_sean Sean Hollywood (@seanphwood_sean) reported

    @Xplornet @Rosebuddy1973 Why is your service so bad? Every week unplanned disruptions. Why do you not notify your customers in advance. That’s what proper companies do!!!

  • nmcintyre1986 Kaanuk86 (@nmcintyre1986) reported

    @Rogers I had this with Xplornet before and at peak times it was very poor. I'll pass, I'm looking for stable fiber op type connection. Please pass this along, I think Rogers wired high speed is nearby!

  • Rosebuddy1973 tying up loose ends (@Rosebuddy1973) reported

    @Xplornet We happy to switch from Xplornet to be on CCI after waiting years until there was a tower that would be line of site. Xplornet was always offline just when I needed it for my work. So now after Xplornet took over CCI the EXACT same problems are happening. 1/2

  • butterdave butterdave (@butterdave) reported

    @Xplornet Hi! happy customer (on the LTE package) based in Prince Edward County. Is there an outage in my area? Is there a webpage for xplornet that i can go to? If not, I believe investing in a status page would save customer confusion and time spent for your call centre reps

  • Making8 Adam J. Humphreys (@Making8) reported from Calgary, Alberta

    @ChrisLaBossiere @Xplornet Ya but does anyone actually have Starlink out here? My buddy has been waiting over a year and apparently support isn’t ideal. I hope they pull it off but early days yet.

  • Jay_Averill Jay Averill (@Jay_Averill) reported

    @ChrisLaBossiere @Xplornet Had to do the same. They just can’t compete with the speed and reliability of Starlink. Xplornet did have great customer service but that can’t compensate for a poor product they aren’t upgrading.

  • jlitke1 Canadian Karen Walker🎶👩🏻‍💻🌈🍷🏈 (@jlitke1) reported

    @SouthwellJoan @Xplornet Yeah, I already had done that begire I called. My speeds were faster for upload than download, and then they were like "oh, we forgot, you have an outage in your area!"