Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 10/27/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CowInverted InvertedCow (@CowInverted) reported

    my Stable Highspeed service that @Xplornet is providing is "Up to" its normal quality. I can't even load the speedtest page to see how slow it is! @SucksXplornet I think I should start paying them "Up TO" the amount they demand on the bill based on the same "quality"of service

  • ms_kellerina Kelly v3.0 (L)GB(T)Q+ 🏳️‍🌈♀️🇨🇦💞 (@ms_kellerina) reported

    @renewedrebecca Rural is so hard. We are so close to the edge, literally our neighbors can't get hooked on. Any wireless options have data caps and we tried Xplornet...Worst. Service. Ever! Pings of 700 ms. They don't have any low orbit so the signal has to travel 26K KM.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    A day in the life of an @Xplornet customer, "waiting forever for simple tasks" edition. Me: Hey Google Assistant: <20 second pause> Hmm, something went wrong. Try again in a few seconds.

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @loogie33 I'm currently with Xplornet, such a joke of a company. I'm in the service area for Starlink, have the invite and want to jump on it, just want to make sure I don't have to cut down a tree or two.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @SpaceX and @elonmusk must see how I treat my current ISP @Xplornet and think, "man I don't think we could handle it if we were on the end of that abuse" and that's why I still can't get service.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    Spoke too soon. Speeds fell off a cliff. Why is this so hard? How is Xplornet so bad at this? And I'm over my data for this billing cycle on mobile so it's stuck at 512kbps now for another four days. Ugh.

  • EamonCyr ɹʎƆ uoɯɐƎ (@EamonCyr) reported

    @spearster55 @SpaceX @Xplornet I noticed the service get *real* shitty when they got bought out late last year by an American company.

  • eaoliver Dr. Earl Oliver (@eaoliver) reported

    @EamonCyr I got my parents off of Xplornet as fast as possible. Their service is WAY over subscribed everywhere I've ever used it.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    I can't wait for my #Starlink to arrive so I can finally drop @Xplornet !!!! Xplornet service is absolutely the worst, customer service is garbage and they actually sold us a plan that they can't even provide and they outright admitted it!! 50Meg my ***!! #goodbyexplornet

  • GavinDawn Dawn Gavin (@GavinDawn) reported

    @Xplornet We’re out again , and because I have a job and can’t sit on hold all day , I can plan my Friday night to sit on hold waiting for service . Used 3 gigs of phone data last night for a meeting ... cheers to Friday night , let’s see did you restart your router ... duh.. of course