Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 02/14/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CoryRyanGosnell Cory Gosnell (@CoryRyanGosnell) reported

    More horrible service by @Xplornet. Each time I call I get a different answer. Internet download speeds of less than 1Mbps (we pay for 30). Open work order assigned to the tech who was problematic last time (and still hasn't called). This is NOT customer service.

  • pcarbonno Pierre Carbonneau (@pcarbonno) reported

    Be aware that @Xplornet cannot service their products in Northeastern Ontario. No qualified contractors to service them.

  • SHARKEY16 Clark Cunningham (@SHARKEY16) reported

    Who out there is having problems with Xplornet!? Bad, slow connections & to make it worse we received direction from a CSR during the MB/Ont border shutdown, as a direct result our service is minimal at best, thanks 4 the advice! Ya might wanna do something about it @APlenehan 🤔

  • Repinerator Repinerator (@Repinerator) reported

    @_chark2020_ @Xplornet And they still try to reach out with their fake “let us help you” bull💩 I’ve been down the tech road so many times I could do it blindfolded. I’m sure u have too. No improvement.

  • LavergneRobert Frenchie (@LavergneRobert) reported

    @FrankReardon1 @Xplornet ? Is cell phone service as bad

  • pcarbonno Pierre Carbonneau (@pcarbonno) reported

    @Xplornet After replying and trying to establish communication, still no reply 3 days later. Now that’s customer service!

  • DuartJosh Joshua McLean (@DuartJosh) reported

    @Xplornet How about your company stops advertising speeds that are never seen.

  • Crimson734 Crims (@Crimson734) reported

    Quitting fortnite no point in trying to do anything on this internet xplornet is so **** over 130$ a month for ****** Internet supposed to get 50/10 but just getting 10 download with 1 upload not much we can do where I live just stuck with this internet

  • ZontrayS crimsons alt account (@ZontrayS) reported

    @LazzeeGaming @Xplornet its good for where i live but i just end up havin really bad lag spikes when i play cod and other games

  • Repinerator Repinerator (@Repinerator) reported

    @clothmuffin @Xplornet Starlink is coming to my area soon. I cannot WAIT to drop Xplornet. They’ve stolen enough of my money. $1000’s and $1000’s of it for **** service.