Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 11/22/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Beardune Andrew Single (@Beardune) reported

    @nathan_koop Xplornet taking over MBNetset was a big step down in quality. Manitoba has squandered the value of all the dark fiber that MB Hydro put in, and now Starlink is making it obsolete.

  • Orabidoo2 Orabidoo (@Orabidoo2) reported

    @1969Commando @MrStache9 Yea sadly I have XplorNet which loses satellite signal if a seagull farts in the distance.

  • semiotechnic from the void (@semiotechnic) reported

    @Xplornet are you folks experiencing an outage in some service areas???

  • sarCeeLight Cee Littlelight (@sarCeeLight) reported

    Finally got some wifi. Hopefully Telus pulls through, Xplornet is horrible lol.

  • Robert2Ready Robert Ready 2 (@Robert2Ready) reported

    @SenBoehm @RBC I feel your pain. I have been trying to give @Xplornet updated credit card info for a week. After going. Around in circles for days I have been told i) automated payment system doesn’t work with Apple iPhones ii) password reset on account doesn’t work with Microsoft email…WTF!

  • ByronDarlison Byron Darlison (@ByronDarlison) reported

    @xplornet the wait time for your loyalty department is 56 minutes. Can you explain to me why I have to wait 56 minutes to tell you over the phone that I want to cancel my account?

  • Addy_Bo Bobo Baggins (@Addy_Bo) reported

    @cbraedley @CBCNS @nsgov I literally signed up for Xplornet today. Been livi mg without internet at the house for several years, reluctant to pay for Xplornet. They have promos now that are palatable and give me something until Fibre arrives next year. It’s sad in this day and age to have these issues

  • TheSmichers yeeet (@TheSmichers) reported

    @xplore_ca Today Xplore decided to upgrade the tower in our area, except they didn’t contact us about upgrading our equipment. Good job xplornet, thanks for the sales pitch to upgrade now that you’ve discontinued the service we pay for… ******* garbage company through and through

  • cbraedley Charles Braedley (@cbraedley) reported

    @Addy_Bo @CBCNS @nsgov Yup, definitely rural... although not by much. Less than 10 minutes to the 102 highway. Xplornet "delivered" "highspeed" LTE service to the area...

  • divinebovine1 divine bovine (@divinebovine1) reported

    Our Xplornet is almost 1/10 the speed of dialup tonight. Fix your **** or prepare an exit strategy.