Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 02/19/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • StirkRichard Richard Stirk (@StirkRichard) reported

    @DavidColetto And it is still utter garbage... Well done @Xplornet keeping shareholders happy and customers with crap internet. Let me just say using 2 towers with the same frequency was a bad idea....

  • BJ_Normand B.J. Normand (@BJ_Normand) reported from County of Camrose No. 22, Alberta

    @Xplornet any upgrades to service coming to Meeting Creek area? 8am my speed drops to a trickle.

  • CarolineFCB72 Caroline Bailey (@CarolineFCB72) reported

    @Xplornet Your services suck stop throttling the internet I have children that need it for school and other things and don’t even say if I have any problems to contact you because you never answer or call back plus your no help anyways

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @gbaker386 Is there an internet service that transcribes what is happening in a Twitch stream to text so that those of us on @Xplornet internet can still participate in your streams?

  • SicrasLP Sicras (@SicrasLP) reported

    Hey @Xplornet your service has been worse than usual these past few days! Starting from 5 pm to late at night, we repeatedly lose connection due to your awful infrastructure! Please crash and burn so a more competent company can buy you out!

  • CowInverted InvertedCow (@CowInverted) reported

    @LegacyCanadian @Xplornet Let me suggest the only way to get a response from xplorenet. File a complaint with the CRTC Xplorenet will fix your issue within a few days after the complaint goes into investigations.

  • DTimchishen Darcy Timchishen (@DTimchishen) reported

    @wheatiepete @Xplornet Thx. Will do that. We have good cell service here. Sorta. Tower is 3.5 miles away

  • markobilal Marko Bilal (@markobilal) reported

    @Xplornet You are the worst garbage provider I've used since Rogers. Limiting bandwidth for a rural area and capping speed in 2020. I hope Musk buries you

  • JamesWh52280846 James White (@JamesWh52280846) reported

    @Xplornet Since you are delivering a steady 30.9 KB/s I suppose I should cancel all of my streaming subscriptions, and dust off my old 28.8 baud dial-up modem b/c I sure as hell can't watch anything. You should be ashamed of the "service" you "provide".

  • Real_McMunchie Derek Holowka 🇨🇦 (@Real_McMunchie) reported

    As I sit in my house using my cellular data to work, my 30 minutes on hold with @Xplornet has now turned into 1 hr 15 minutes on hold and counting. Left Xplornet because of constant issues but got swallowed up into it again when they bought Netset. I pay too much for this.