Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 02/11/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CJH2552 CJ (@CJH2552) reported

    @Xplornet Horrible company with Horrible service. Avoid if at all possible.

  • chris12616 Christine Da Silva (@chris12616) reported

    @Xplornet @DanielleRotchil Will we be getting a credit for down service time?

  • BHolmes_BusMom Barb Holmes (@BHolmes_BusMom) reported

    @Xplornet service is down again in sw SK. Star links keeps looking better and better

  • Dien0x Dienox (@Dien0x) reported

    @Xplornet Still no internet.. $100+/month for this mediocre service.. I'm eagerly awaiting fiber to be put into my area so I can say goodbye once and for all.. the end of August cannot come soon enough..

  • glenngenge1 Glenn Genge (@glenngenge1) reported

    @Xplornet The service is at my mom's house in St Joseph's, SMB, Newfoundland and Labrador. My brother gets the bill. I don't have the account info. All my mom would like to know is when it'll be restored to this area. Almost 94 hrs now. 4 days

  • hartell1 Ursula Da Rugna (@hartell1) reported

    @Xplornet Problem solved, xplornet had an outage

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @lovethislife365 @mynamesnotgordy @Xplornet It isn't a question of customer service. It is paying $120 per month for what (these days) passes for the LTE version of dial-up 5-7 mg tops downloads

  • dusttheliberal2 “Fringe Minority” Bill🇨🇦 (@dusttheliberal2) reported

    Am I the only rural Canadian that is getting pissed off with the promise of high speed internet from this bullshit government? @Xplornet is what we are stuck with, a government funded bloodsucking monopoly that provides garbage for internet

  • lovethislife365 Louise Hardy (@lovethislife365) reported

    @IanMcPHE7T2 @mynamesnotgordy @Xplornet I live on PEI in the country. Ours works good no complaints. Only had to call them 2x in 5 years. Both times the service was great and it was fix next day. Not every one here gets good internet from them depends on where they live. Bell service here is atrocious.

  • BrentHCameron Brent H. Cameron 🇨🇦🇦🇺🇳🇿🇬🇧🇸🇬🇺🇦 (@BrentHCameron) reported

    @adampete78 Well, we were restored (finally). Rogers (when it works) = 25 Mbp Xplornet (when it worked) < 1 Mbp As bad as the last couple of days were, not going back.