Xplore

Xplore Outage Report in Nelson, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Nelson, British Columbia 11/27/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertStope1973 Robert Mcelroy (@RobertStope1973) reported

    @justushickey @Xplornet Even trying to cancel is a painful experience. Satisfying though.

  • CowInverted InvertedCow (@CowInverted) reported

    @Xplornet Keep in mind that 0.0 Mps is still "UP TO" 50 Mps Thus is the "quality service" that Xplore net scammers provide

  • Ctbp1999 Crystal (@Ctbp1999) reported

    @Xplornet Oh I’ve tried. It’s not an issue you’re willing to fix. Your service is substandard

  • JenKellandPerry J. Kelland Perry (@JenKellandPerry) reported

    @jnp709 No problems with Xplornet!

  • shagel11 Scott Hagel (@shagel11) reported

    Hey @Xplornet I now see that your customer retention is a crappy as your service. I sent an email a week ago and still no response. #notsurprised. #brutalprovider

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I am 15 minutes into being a #Starlink customer, and I can't remember ever being happier with a purchase. Looking forward to the call with @Xplornet very, very much.

  • Aucoining Common Cents 🇨🇦 (@Aucoining) reported

    🖕 @Xplornet So happy I've got @SpaceXStarlink now, 1000X better but nice BS tactic not allowing me to cancel my account because my wife's name is on the account even though I'm authorized to make changes "just not cancel". Waste my time and hers, I hope you go bankrupt.

  • adrienneivey Adrienne Ivey (@adrienneivey) reported

    @JamieDumalski @Xplornet Our side of town can’t get LTE. Xplornet keeps telling us it’s an option in our area, but when the installer comes out, they can’t get a signal.

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet 34 min wait time great service.

  • HuronHunter92 Corey M (@HuronHunter92) reported

    @Xplornet why does your service suck all the time?.. internet is down