Xplore Outage Report in Newbury, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Xplore
Xplore is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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ShelterFromRain
(@ShelterFromRain) reported
@Xplornet Garbage customer service! You don’t even bother attempting to let your customers know what was going on.
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mas
(@thepooppack) reported
the entire gaming setup is about to be in shambles and this is because of your dogshit service @xplornet
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Fast Jeff
(@fastjeff) reported
@Xplornet xplornet: Come look at our pristine forests, there, you'll wander through majestic wildlands covered with UP TO 1000 trees. Their forest when you get there. That's their internet in a nutshell, avoid xplornet, they are a terrible ISP. #Starlink #cancelxplornet
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Joey Knox
(@JosephWKnox) reported
@Xplornet Maybe instead of placating your customer base that your stealing money from by providing a beyond abysmal service with a free tablet and focus on actually providing a product that works!
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Carrie Marshall (she/her) 🇺🇸🇨🇦
(@CarrieMarshall1) reported
@Xplornet I used to be able to count on your internet service- but ever since you started to do "Upgrades" my internet is unpredictable- especially in the evenings.
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Fred Cee
(@Fred_Wreck1983) reported
@Xplornet Watch out people, this is a piece of **** company.
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Stephen Robson
(@stephenlrobson) reported
@Xplornet You could have been a lot more proactive in notifying your users and let them know you were working on it. This isn't the first time and I doubt it will be the last. Your internet service is meh at best, your customer service is just the worst!
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lilly
(@CaraleeBolton) reported
@Xplornet Thank you for your reply.. do you have any way to communicate that to customers at the time? It was frustrating to be out with no communication on that is was a large scale outage...with kids at home online a small update would go a long way! Thx
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Kevin Porter
(@kevdevlyn) reported
@Xplornet They are dropping there prices. When I called to cancel cause I got Starlink they offered a whole 25% off. But just for six months then back to full price for there **** service. NO THANKS.
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Stewart Skinner
(@modernfarmer) reported
@adrienneivey No access to any therapy without high speed No access to any social contacts during lockdowns without actively breaking lockdown rules Inability to take part in family virtual calls All of this changed when we got high speed and were free from the horrid @Xplornet