Xplore Outage Report in New Hamburg, Ontario

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

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Full Outage Map

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 10: Problems at Xplore

Xplore is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

1. 

   Internet (77%)

2. 

   Wi-fi (11%)

3. 

   Total Blackout (8%)

4. 

   E-mail (2%)

5. 

   TV (2%)

6. 

   Phone (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Waterloo.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Kitchener	Internet	one month ago
Kitchener	Internet	one month ago
Waterloo	Wi-fi	one month ago
Kitchener	Internet	one month ago
Kitchener	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• Doctor Laharl's Scenebulding Pharmacy (@SpaceMutiny) reported 3 minutes ago

  >Xplornet enters talks to buy Freedom Mobile LOL Exploitnet. They should fix their backyard that is their ****** satellite internet service that Starlink is starting to eat their lunch before getting a front yard that is a mobile phone service to **** up.

• Dylan Brushett (@chefdills) reported 4 minutes ago

  @dchipp @Xplornet For real though, this is THE WORST customer service I’ve ever gotten for ANYTHING! My mom who still lives in NL has Eastlink internet. I know that isn’t offered out here but the download speeds are around 150 mbps in her rural community and they always give ETAs for outages.

• Metal Wolf (@m3t4lw01f) reported 5 minutes ago

  So Starlink raised their price $11 a month. Let me be clear... There is almost no price that is too high for this service compared to every other available option. It's still cheaper now than the 10mbps 200GB capped LTE Sasktel service. And unlike Xplornet it actually works.

• Colin Pattison (@pattison74) reported 6 minutes ago

  @dennydenny1020 Have two outstanding support tickets waiting for a reply from @SpaceXStarlink. That is going to be the concern with the system. No support. When it was working it kicked our Xplornet LTE to the curb. Hope I get a call from support soon.

• Mark Fleming (@markflemingnl) reported 11 minutes ago

  @AngryDalty @JohnRiche too many folks have issues with xplornet always dropping and speeds inconsistent

• Jaxon Perry (@JaxonPe14316054) reported 11 minutes ago

  @Xplornet Worst service available

• David Chipp-Smith (@dchipp) reported 18 minutes ago

  @chefdills @Xplornet The shocking thing (or not so shocking considering it is @Xplornet) is that their last tweet is about Ed Sheeran and Taylor Swift. Nothing about the outage affecting their customers!!

• David Chipp-Smith (@dchipp) reported 20 minutes ago

  To any lawyers in the Alberta region: due to massive issues affecting @Xplornet customers (as noticed by the number of 1 star reviews) and considering they are more interested in buying competitors than providing even mediocre service, is there any action customers can take?

• Kate Bullock (she/her) Manic Gorgon Dream Girl (@bluestockingetc) reported 25 minutes ago

  @DarkElfLX @EricMPaq @Xplornet They've been pretty awful to deal with since she got the internet, but this is just a new level of ridiculous. I just can't imagine, as a company, expecting anyone to uninstall tech, let alone seniors in rural areas.

• Dylan Brushett (@chefdills) reported 27 minutes ago

  @dchipp @Xplornet Absolute trash service, I can’t wait to move to get rid of this ****. I’m originally from NL and if there’s internet on the ******* rock that’s actual high speed there should be reliable networking here in AB … absolutely robbing us in the north. No updates on why for me either