Xplore Outage Report in New Hamburg, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (74%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near New Hamburg, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Wi-fi | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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James Bergeron
(@jamesbergeron) reported
@xplornet I think your bandwidth policers are broken. I start downloading at 1Mbps about 2 mins later it drops to 20kb/s and my internet goes completely down. Pause download, wait 1 min, resume and it goes to 1Mbps and drops to 20kb/s again. Like clockwork!
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Brian
(@mcmoo179) reported
@Xplornet Thx, after 4 calls, 4 different reasons, 4 surveys , 0 resolution, 0 follow ups, I'm in the process of moving on from a company that can't follow their core values @SucksXplornet @XplornetUsers #crtc #xplornet
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Darcy Timchishen
(@DTimchishen) reported
@wheatiepete @Xplornet Thx. Will do that. We have good cell service here. Sorta. Tower is 3.5 miles away
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Marko Bilal
(@markobilal) reported
@Xplornet You are the worst garbage provider I've used since Rogers. Limiting bandwidth for a rural area and capping speed in 2020. I hope Musk buries you
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cat (vtuber ikea)
(@cakecatboy) reported
@almost_somebody aww I'm canadian! I have xplornet, but I love this service a lot! I switch packages today so there's bound to be hiccups, I'm actually really happy with the service
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Robert Bloch
(@rbloch66) reported
@Xplornet When I call in for tech support I have to sit thru 2 min of recording. Please be respectful of our time and play those messages while we are inevitably on hold.
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Mads Sandbakken
(@MadsTS) reported
@xplornet @bellmobility thieves! I pay so much for internet every month, but no break for this long time user during Covid lock down. Feel so tough to be taken advantage off over and over with poor plans and no competition. I pay over 10 K for internet annually #nunavut @CRTCeng
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B.J. Normand
(@BJ_Normand) reported
from
County of Camrose No. 22, Alberta
@Xplornet any upgrades to service coming to Meeting Creek area? 8am my speed drops to a trickle.
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Rob “Put your Vaccine in me” Stone
(@rgstone1) reported
@jcalder1983 @rhofford @Xplornet I could send you a postcard maybe. Does that help?
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Canadian Permaculture Legacy
(@LegacyCanadian) reported
@Xplornet Meanwhile, I am calling your customer service every single night because our internet goes to 50 kbps and 30k ping from 6pm till midnight every single day. Thats on the top plan. Wait times on the call are 3 hours, so its obviously not just me. 6 months of this.