Xplore Outage Report in New Hamburg, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near New Hamburg, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener and Waterloo.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Waterloo |
Wi-fi | |
| Kitchener |
Internet | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Dusty
(@DtotheIzzoAcres) reported
@BaldurBarons @Smithfamilyseed But what about them poor folks @Xplornet their excellent customer service and great service rates?
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sheryl
(@sheryl71107825) reported
@Xplornet You already did your review when we had problems last month and couldnt see anything. I was told to phone Technical Support when I am having problems. I did that yesterday and got the message that our area was having issues so they were aware of it. You are aware of the issues!!
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Matrixxxツ
(@SmevyBean) reported
@Xplornet I'm good, the support does jackshit since your internet is trash.
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Elvis
(@ElvisCavalic) reported
@laethyn @TekSavvyBuzz @CBCNews You might be one of the few happy people with rural internet provided by Bell or Xplornet with Bell's network, for the rest of us we get low speeds that The throttled the moment your neighbor puts on Netflix. They just resell and try marketing themselves as the little guy.
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Nick
(@Nick62289935) reported
@sheryl71107825 @Xplornet At least you can call them, Sheryl...they've blocked my phone number so I can't even call them anymore because I've had so many issues...
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RuralAtheist
(@RuralAtheist) reported
Pretty sure having near zero internet on a daily basis from my 25M @Xplornet service is not normal. Nor are the thousands and thousands of people complaining daily about how horrible xplornet support is. Maintenance done on Monday seems to have destroyed even the 4M I was getting
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Nick
(@Nick62289935) reported
@starkinly @Xplornet Yes, Sara. It is. You will deal with outages and extreme slow speeds ALL THE TIME. And when you call to troubleshoot the issue too many times, they will BLOCK your phone number to stop you from calling like they did with me. They will still take your money though.
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A-A Ron
(@aar0nsadler) reported
@dennydenny1020 I just ordered too. I was just thinking before we moved out here I was still paying $99/mo for gigabit fibre service in Ontario. I won’t complain though, still gonna be better than Xplornet or Sasktel
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Jessica Stitchman
(@JessicaStitchm1) reported
@Xplornet how can you be accepting new customers when you can’t adequately provide service for the ones you already have?
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Braydan Partridge
(@Braydoon04) reported
@Allisonfarms @dennydenny1020 50mbps minimum download speed 150 top our TELUS hub and past xplornet internet has never topped 20 in the past decade being a couple miles away I imagine yours is no different better get on it Bradley!