Xplore

Xplore Outage Report in New Hamburg, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Hamburg, Ontario 12/20/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Wi-fi
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Xplornet Yes...we notice your Pollution all over the countryside . Even on traffic sign posts. Methinks I will be checking to see if you have all the proper Permits in place for your Garbage advertising . Yeah...I am THAT GUY. We'll start with SASK. RM's.

  • garethseltzer garethseltzer 🐿 (@garethseltzer) reported from Muskoka Lakes, Ontario

    @Xplornet Regrettably @xplornet should be called Xpoornet. Vastly oversubscribed, terrible download rates, hugely uncompetitive.

  • Jim76136913 Jim (@Jim76136913) reported

    @Xplornet After reading all the others comments I am not the only one who is fed up and very disgusted with Xplornet, I can’t wait for Starlink as well. Speeds are terribly slow.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @harrbca @zaxx386 @Xplornet I've even been streaming a bit to YouTube of my very poor racing skills. I don't think people realize how life changing this technology is for people that don't have access to good internet.

  • Robert2Ready Robert Ready 2 (@Robert2Ready) reported

    @Xplornet is your phone service down in the area of Snow Road, Ontario? My Wi-Fi is working but not the phone

  • stockyrds Stockyrds (@stockyrds) reported

    @Xplornet When are cci customers going to get upgraded equipment? Speed has gone to crap

  • KryptoDot KryptoDot (@KryptoDot) reported

    @Xplornet just did they told us that it was a tower issue, is it possible for a tower transfer.Right beside my house is another house with a internet same as ours and it's working.The caller also told us that it's no biggie he told us that we shoudnt worry since weve used 500+gb internet

  • KetchesonDale Dale Ketcheson (@KetchesonDale) reported

    @jmsask @CPC_HQ And they gave Xplornet boatloads of taxpayer dollars to help them keep competition out of rural Canada and build a monopoly while providing terrible service

  • WallzyOfficial Dylan (@WallzyOfficial) reported

    ...faster on Xplornet's 15MBs when I had NO neighbour's. I used to be a BellTech and I've never ever been so disheartened by a customer service reps inability to stay focused on helping solve my problem... and this was over chat so she had no pressure. I waited for 30 minutes!!!

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @zaxx386 @Xplornet Wife was watching bell xpressvu and got the alert on tv which included location information. This was an epic fail on the RCMP’s part.