Xplore

Xplore Outage Report in New Hamburg, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Hamburg, Ontario 03/26/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (3%)

    TV (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaWaterloo Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristineErwin2 🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @Xplornet I called again this morning and finally got someone that could help. The other people had no idea what they were talking about.

  • Crimson734 637crimson (@Crimson734) reported

    I try go for clips10 minutes later and then my internet takes a ******* **** in it self @Xplornet is the worst internet provider

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet tried it already signal is slightly stronger but no where near the 25mg download speed threshold that we pay for. (yes I know that's a best case scenario number that is rarely reached) Our problem is the total signal drop that occurs almost daily. Why not admit you throttle?

  • compureis Rod (@compureis) reported

    @Xplornet internet out since 6:30 this morning, waiting for customer support to answer the phone for over 1 hour. Good job Xplornet

  • IanMcPHE7T2 Ian (@IanMcPHE7T2) reported

    @Xplornet yet again your “service” crapped out in the middle of a school zoom class! Why are we paying $123 a month for this? Oh I know. You have a monopoly!!!

  • kt_ziggs Kate (@kt_ziggs) reported

    @Xplornet hi! Having internet outage in the #northfrontenac area - sent a DM with account number. Please advice!

  • ChristineErwin2 🇨🇦 Christine Erwin (@ChristineErwin2) reported

    @barks_katherine @Xplornet I've called as well. Useless. No help , no follow up and no internet.

  • Lamenoname3 Handyman 🚗🐔 (@Lamenoname3) reported

    @barks_katherine @JLCWood2017 @Xplornet Dropped them like a bad habit

  • JLCWood2017 Jenny Wood 🇨🇦 (@JLCWood2017) reported

    @Xplornet we haven’t had internet for 2 days and 4 calls and your techs still tell us to do the same thing with no results now I’ve been on hold over 90 minutes. Getting sick of the slow service, long waits and still unable to get a solution. We need more options rural 🇨🇦

  • G9Dude McDudeG9 (@G9Dude) reported

    @Xplornet stop overselling your services. For the last year every night between 8-9:30 it becomes so dreadfully slow that it takes 3 minutes to load 4 seconds of a YouTube video