Xplore outages and service status in New Hamburg, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Xplore generated 0 outage signals in the last 24 hours around New Hamburg, including 0 direct reports.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in New Hamburg, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Xplore
Xplore is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near New Hamburg, Ontario
The most recent Xplore outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Total Blackout | 2 months ago |
|
Kitchener
|
Internet | 4 months ago |
|
Waterloo
|
Internet | 4 months ago |
|
Kitchener
|
Internet | 5 months ago |
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Kitchener
|
Internet | 5 months ago |
|
Kitchener
|
Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Arpad Hild (@zotfot) reported@Penny36274714 @reaIDonaIdTru_ Well I had xplornet and was paying $140 for 300 GB but I switched to landline internet with telus and now I pay $70 a month with a home phone and get unlimited data and much better service now too
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Sir Jerry J. Molnár (@BlackhawkJer) reported@xplore_ca Having serious technical issues, and not being able to communicate with your support team is extremely frustrating. My family is very disappointed with your company.
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🇺🇦 Mr Croft 🇺🇦 (@pcroft) reported@xplore_ca your brief 4 question survey doesn’t help. Your internet sucks! That isn’t an option. Tech support is no help and corp office is not calling about my case! Would I recommend you to a friend? That is a HARD NO!
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who cares (@ChewyChewyChomp) reported@xplore_ca is down again!!! Final straw. I’m moving my service to #Starlink @SpaceX
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Jess (@JessGreenfield) reported@xplore_ca why does it take 2+ hours to get ahold of customer service and there's no callback option??? And why wouldn't you warn people that the equipment is overheating so you had to power it down, instead of just shutting it off without saying anything and causing chaos???
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GL Guevarra (@GLGuevarra) reported@xplore_ca we got no internet in our area. Customer support is 1 hr wait time. Is there outages in the Westman Area?
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Steve Faguy (@fagstein) reportedHaving Videotron expand to Manitoba covers up for the government's failure in the Bell/MTS deal to maintain a fourth wireless provider in that province. Bell sold some MTS customers and spectrum to Xplornet, but Xplornet Mobile shut down last year.
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NotYetDone (@NotYetDone1) reported@theJagmeetSingh Xplornet.... Home of 480p on 1-2 devices, plus that 700+Ping. It's sad to see that my only option was (the Above) for a couple of years. We now got Access Internet in our town (which i still can't Access, due to Geo issues) it's getting better. Bless Starlink for Accessibility
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Chavela (@chavela85) reported@xplore_ca been having problems with your internet for a month. Now it's super slow and I have to wait for some technical department! Customer service sucks!!! Why does it take so long to get resolutions??!! Going to have to go back to starlink.
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Donald Carr (@realDonaldCarr) reported@KirkLubimov @JustinTrudeau We pay for high speed but get crap in rural Belleville Ontario Bell and xplornet got millions of gov money and are screwing us here