Xplore

Xplore Outage Report in New Hamburg, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Hamburg, Ontario 02/12/2026 16:00

February 12: Problems at Xplore

Xplore is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener and Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Internet
CanadaKitchener Internet
CanadaWaterloo Wi-fi
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • brandon90053725 brandon smith (@brandon90053725) reported

    @CRTCeng @CCTS_CPRST I'm going to start axing down cell towers unless you tell Xplornet to fix their ******* ****

  • DtotheIzzoAcres Dusty (@DtotheIzzoAcres) reported

    @BaldurBarons @Smithfamilyseed But what about them poor folks @Xplornet their excellent customer service and great service rates?

  • JessicaStitchm1 Jessica Stitchman (@JessicaStitchm1) reported

    @Xplornet how can you be accepting new customers when you can’t adequately provide service for the ones you already have?

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My @Xplornet connection is so slow tonight that my weather app isn't updating. Honestly this is a new low.

  • BethanyFontaine Beth (@BethanyFontaine) reported

    Parents haven’t had internet since yesterday, kids missed classes in morning and now missing the jets game this evening 😒 no help on phone #xplornet @Xplornet

  • BethanyFontaine Beth (@BethanyFontaine) reported

    Parents don’t have wifi and haven’t had it since yesterday, no help on the phone either, kids missed classes and now gunna miss jets game soon😒 @Xplornet @XplornetES

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    My internet isn't working because I'm using it too much. According to Xplornet. That's a laugh, considering we can't use it at all. Google wifi says I'm using 0.2mbps down and 0.3mbps up (when it's actually working). Hardly saturating the connection right?

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet @moseleywilliams as i struggle to watch 720p you internets not even worth paying for can't wait to switch if I was paying for what we were getting I would have switched to bell by now even tho I'm moving your service and company is a 20-year joke i am surprised you have not been sued

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet @charlie1105 That's right Charlie, call their support department to have them explain how to unplug/replug for 4 minutes of half-decent service...only to need to do it again, and again... Don't call too often though...they'll block your number like they did to me.

  • myles_kin Myles Standish Kin Folk (@myles_kin) reported

    I seriously can't wait to get rid of @Xplornet !!!! Hurry up @SpaceXStarlink !!! @FedExHelp get your **** together and move packages already!!