Xplore

Xplore Outage Report in New Hamburg, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Hamburg, Ontario 12/28/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Hamburg, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Wi-fi
CanadaKitchener Wi-fi
CanadaKitchener Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JustmeinNB Nancy Daamen (@JustmeinNB) reported from Humphrey Corner, New Brunswick/Nouveau-Brunswick

    Middle of the day, nice weather. Internet keeps going up and down for no reason. This is exactly why we are leaving ... xplornet SUCKS. You can get speeds up to......! (But you probably won't!!!) @SucksXplornet

  • EastCoastTacoz Dylan ACAB Sampson (@EastCoastTacoz) reported

    Found out today that I can get fibre op internet. The catch is that because I'm with xplornet I either have to wait out another 11 months with garbage internet or shell out $25/month left on my contract.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • iamjomama1 @iamjomama (@iamjomama1) reported

    @Xplornet 5 km west of Ingersoll, ON and service is out. Required for school and WFH. Please advise when you will be back up

  • chris_m_h Chris Houston (@chris_m_h) reported

    @Xplornet I’d warn anyone of contemplating buying from @xplornet that if you find their quality not matching their promises - don’t expect a refund, expect a cancellation fee. It’s brutal. Not even easy to cancel.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • Nerdy_Snake FREEDOM OI (@Nerdy_Snake) reported

    Using xplornet to get school work done is one of the most stressful ******* things ever. Had i started my quiz an hour later, i would have been ****** with it just randomly shutting down for at least an hour.

  • DiabloTweets Dylan (@DiabloTweets) reported

    When you’re frustrated by @xplornet and their awful internet service and you search @twitter only to find out you’re not alone. You know it’s bad when you dream of the dial up days. What happened to the internet being an #EssentialService in Canada? @JustinTrudeau ?

  • StarBuck_83 ✨StarBuck_83✨ (@StarBuck_83) reported

    @Xplornet This is increadably disappointing, really thought it was going to be a better company doing this project you know one that actually gives a fudge about their customers. Also once again I'm in the little corner of Norfolk county that doesn't get this service.

  • No0neParticular The Dave 🇨🇦 (@No0neParticular) reported

    For anyone considering #xplornet, be advised if you have an issue, they are ok with you being without service for a full month before they will send a tech out. @Xplornet @Xplornetsuppor1