Xplore

Xplore Outage Report in New Hamburg, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Hamburg, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Hamburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Hamburg, Ontario 11/22/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near New Hamburg, Ontario

The most recent Xplore outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Total Blackout
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottWJones93 Scott Jones (@ScottWJones93) reported

    @Xplornet Less than 2mbps at about 11pm at night. That’s not internet....that’s 2 tin cans and a rope level signal. Not once in 2020 did we have an issue for multiple months after signing on in July. This month has been way beyond frustrating so what changed?

  • nosliwffej Jeff Wilson (@nosliwffej) reported

    @Xplornet absolutely disgusted that you increase rates, and jack up data add on prices all whilst kids are home learning!!!!! #criminal long time customer about to make the #starlink switch. Zero compassion for rural families. $130 month for 10mbps and 100gb of data! #shame

  • lauren_blogger1 My So-Called Perspective (@lauren_blogger1) reported

    @Xplornet @SucksXplornet You can tell almost literally the moment when people have got up, because the internet service is lost. Immediately. 9:30am on Saturday. Mental note. #shittyinternet #toomanyusers #lowqualityinternet

  • SmevyBean Matrixxxツ (@SmevyBean) reported

    I am so sick of @Xplornet i'm going to start looking into more reliable internet, aka Starlink. **** this **** *** internet company.

  • Fsilva1974 Filipe Silva (@Fsilva1974) reported

    @Xplornet Any issues with the Lynville tower in Ontario, previously with Silo wireless?

  • PlymouthScamp Matthew Dulmage (@PlymouthScamp) reported

    @Xplornet of course it's raining today so my usually slow internet is completely down.

  • NJ_63 NancyJ (@NJ_63) reported

    @SucksXplornet @Xplornet Gee I'm sooo sick of xplornet's crappy service, since my internet only work half of the time why am I not billed for half the service. I've noticed they aways say they are sorry & to call their customer service, an hour on phone & still crappy service 😡

  • whiskeyfated aJustPHaight (@whiskeyfated) reported

    @Xplornet giving me 10% of my mbs up and down. Must be a usual day. Maybe inwill pay 10% of my bill till they can be consistent.

  • ml66sc87 Nick 🇨🇦 (@ml66sc87) reported

    (1/2) Thx for NOTHING @Xplornet Tech came out and said only fix is to put dish in in ground pole. “They’re next to impossible to find. Call us when you find it and have it installed”. So now NO internet for weeks or more.

  • billgatescooka brandon (@billgatescooka) reported

    @Xplornet Also when you said you were going to upgrade the tower in May I’ve had your service for three years and was hoping for once on the month that my birthday is on I could actually have good Internet oh wait I’ve had good Internet for a long time now coming from my cell phone