Xplore

Xplore Outage Report in New Tecumseth, Simcoe County, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Tecumseth, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Tecumseth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Tecumseth, Simcoe County, Ontario 01/25/2026 10:50

January 25: Problems at Xplore

Xplore is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near New Tecumseth, Ontario

Latest outage, problems and issue reports in New Tecumseth and nearby locations:

  • nicoleb1978 nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

  • brettjpetch Brett Petch (@brettjpetch) reported from Bradford West Gwillimbury, Ontario

    Thanks @Xplornet for your incredibly stable service… is what I would say if my internet wasn’t down right now #xplornet

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CAWguy J.L. 1285 (@CAWguy) reported

    @David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.

  • HylohsFFA Hylohs (@HylohsFFA) reported

    @GMWald @Xplornet Same it’s unbelievable and garbage

  • jfmezei Jean-François Mezei (@jfmezei) reported

    On the Rogers wedding issue: I would hope that @CompBureau releases the letter it sent to Rogers. Important to know if they wish to oppose the transaction as original filed, or oppose a transaction that includes sale of Freedom to Xplornet.

  • michell01654998 michel levesque (@michell01654998) reported

    @Xplornet @Michell72782678 yes i know i got a small problem right now

  • peckcc peckcc (@peckcc) reported

    @SpaceXStarlink How about some better tech support, Toll-Free support! I was installing a system yesterday, and it failed. Cx and I can not find a way to get replacement parts or system! only a refund! #StupidStarlink. I had to go back to Fixed Satellite Thanks to @Xplornet

  • stam_andrea Andrea (@stam_andrea) reported

    @Xplornet how am I supposed to work from home when it’s going to take 17 days to have a technician come to my home to fix my internet?? Couldn’t be more disappointed with your service!

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet I have called, even with a discount, it is still expensive for the slow service.

  • WiredWizard69 Charles Banton (@WiredWizard69) reported

    Best or Worst part is, in the last year a company called metroloop ran fibre at the end of the road after 5 years of Bell saying THEY would. BUT.. xplornet bought out metroloop.. BUT, they ARE offering 300 mbs unlimited fibre for $60/month compared to starlinks 100 mbs?? for $150

  • rachellerob Rachelle Robicheau (@rachellerob) reported

    Been trying to cancel my @Xplornet internet for two weeks and haven't had any confirmation of cancelation. Very frustrating...

  • blueskycabo Jim Korchinski (@blueskycabo) reported

    @Xplornet Starlink is much better I am a former xplornet customer with an 80 dollar credit - this company is so bad and slow I left them as soon as starlink reached my area