Xplore

Xplore Outage Report in New Westminster, British Columbia

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Westminster, British Columbia 02/06/2026 09:05

February 06: Problems at Xplore

Xplore is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

Live Outage Map Near New Westminster, British Columbia

The most recent Xplore outage reports came from the following cities: Surrey, Vancouver and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaSurrey Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaCoquitlam Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • eferguson44 Elizabeth Ferguson (@eferguson44) reported

    How smokes xplornet sucks the BIG CHILI 🌶 PEPPER today.

  • HoarderPrairie Prairie Hoarder (@HoarderPrairie) reported

    @Stuthefarmer @Xplornet Kinda like Xplornet. Cold/Slow and needs Sasktel to back up it's ineffective service. STARLINK COMETH!

  • IvyFrostt IvyFrostt Games (@IvyFrostt) reported

    @HoodedGamer8 @Xplornet Internet's been down in my area for hours. Never been out this long before without a snowstorm.

  • gmattthews77 Grant Matthews (@gmattthews77) reported

    @Xplornet - upgraded my service in the hopes that it would lead to a better connection. Guessed wrong. Service is no better. #notmad, #disappointed

  • BlueSerenity15 Kaz 🇨🇦 (@BlueSerenity15) reported

    @Xplornet @HoodedGamer8 I spent 45 minutes on the phone with service because my internet wasn’t working. Twice they told me it was me. When I insisted that there isn’t a problem from my side they took another 25 minutes putting me on hold just to come back and say the problem was on their end. 1/2

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet Looks like they're using zoom. Xplornet can't do zoom. Avoid xplornet, they are a terrible ISP.

  • KMal_T8N Kevin Malinowski AB expat in ON, involved in both (@KMal_T8N) reported

    @Marcus24576385 @elonmusk @vincent13031925 Lots of cell phone providers give you a free or discounted cell phone. They make their money on the service. Same with ISP's. I paid nothing for my original satellite dish from Xplornet.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @clothmuffin @Xplornet As an ex-Xplornet victim myself, I was warned that "Starlink is a beta service and may not live up to your expectations". Just popping in to say that it's been fantastic compared to Xplornet. Speeds that are actually usable and a lot more stable. I didn't hesitate to cancel.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Xplornet Better hope they aren't trying to connect to these expanded learning opportunities using your service. That would be a complete waste of energy.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet This xplornet user says that xplornet and it's service deserves the term, "steaming pile of crap". Experience things like 2010 technology, little to no bandwidth, frequent outages, no customer care, tiny data caps, horrible twitter marketing, bigger bills with no upgrades, etc...