Xplore

Xplore Outage Report in New Westminster, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Westminster, British Columbia 11/24/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near New Westminster, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesWh52280846 James White (@JamesWh52280846) reported

    @Xplornet Since you are delivering a steady 30.9 KB/s I suppose I should cancel all of my streaming subscriptions, and dust off my old 28.8 baud dial-up modem b/c I sure as hell can't watch anything. You should be ashamed of the "service" you "provide".

  • MadsTS Mads Sandbakken (@MadsTS) reported

    @xplornet @bellmobility thieves! I pay so much for internet every month, but no break for this long time user during Covid lock down. Feel so tough to be taken advantage off over and over with poor plans and no competition. I pay over 10 K for internet annually #nunavut @CRTCeng

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet We're not going to forget how poor your internet experience is no matter how much filler you pour into your twitter feed. Work on bettering your service instead of hoping marketing can "fix" your problems as an ISP. Until then, I'd recommend everybody avoid using xplornet.

  • dscseedguy Sean Dunnett (@dscseedguy) reported

    @Xplornet into a 15+hr outage of the former Silo network again. Just the type of service we've come to expect from this company. #fail

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @Xplornet @UWCCanada It physically made me ill to hit the like button on one of your tweets, but anything that helps people in need I'm all for. Maybe now you could help your customers and provide the services you advertise?

  • JessicaHolmes03 Jessica Holmes (@JessicaHolmes03) reported

    @Xplornet I have been reduced to privately facebook messaging the local tech because your rep refused to contact or provide contact information for him. This is beyond unacceptable. You service a large part of NB, not providing immediate action is atrocious.

  • snue1982 Susan Fontes (@snue1982) reported

    @Xplornet Man, I wish I were "Jim". Crap service at best since taking over Silo. Constant outages, and all I get is the robotic answer of "our technicians are currently working to solve the problem"

  • ThirtyStone420 Hugh G Rekshun (@ThirtyStone420) reported

    @VoosieVooters @Xplornet Tell them to shove their service fee up their ***. That’s what I did when they told me it’ll be $150 for a tech to come out and look at our equipment. Told them they can foot the bill to fix their **** service or I’ll filing a complaint with the CRTC/CCTS. They waived the fee.

  • re_carter Reid Carter (@re_carter) reported

    @Xplornet It’s ok I don’t need my internet that has not been working for 2 days, nor do I need the call back that I have been waiting for. This is terrible service can’t wait for @SpaceXStarlink to become available in Canada... it will literally shut this service down.

  • fastjeff Fast Jeff (@fastjeff) reported

    @Xplornet xplornet marketing, working hard to dump as much links into it's twitter to bury old customer complaints. Otherwise known as "spamming".