Xplore

Xplore Outage Report in New Westminster, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Westminster, British Columbia 01/18/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Westminster, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Total Blackout
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • CameronBrewst20 Cameron Brewster (@CameronBrewst20) reported

    @Xplornet My family called tech support complaining that we pay for 25mbps download speed and we are getting 1mbps download speed. They said they would send someone out to come check out the problem and no one has come to our house yet because they keep making excuses.

  • MoutrayJessica JessicaMoutray (@MoutrayJessica) reported

    @Xplornet the last week in Valhalla, Alberta area has been abysmal for connectivity. The connection gets dropped 2-3 times per hour and it is costing me work opportunities and affecting my ability to teach my students. Is there a tower down out here?

  • stevecurious2 Steve (BoSox fan in Blue Jay land 🇨🇦) (@stevecurious2) reported

    @Xplornet Well aware of your tech. support number, committed to memory due to the frequency of me having to use it. Tbh I am just not prepared to call, wait, select prompts and wait another hour or more for a call back. Not how I want to spend my evening.

  • Upbeat2k upbeat❄️ (@Upbeat2k) reported

    @elonmusk please bring Starlink to Alberta, Canada :( I want to ditch @xplornet so bad

  • Pazz29 Matt Pasowisty (@Pazz29) reported

    @Xplornet has to be some of the worst internet I’ve ever encountered. And when you call they tell you they don’t know when it’s going to be fixed. “Could be 2 days, could be 2 weeks” is not a reasonable answer.

  • LOLZRgg LOLZR (@LOLZRgg) reported

    @Xplornet any issues in Southern MB? Can’t get anything tonight with otherwise perfect service for ~2 years.

  • Nick62289935 Nick (@Nick62289935) reported

    @Xplornet For anyone thinking about becoming a customer...These guys relplied to my CCTS complaint about lack of speed indicating that THEY KNOW that they CAN'T PROVIDE what they are charging me for because of a KNOWN ISSUE WITH THEIR EQUIPMENT This is IN WRITING. I can share the letter.

  • grubextrapolate Russ (@grubextrapolate) reported

    @Xplornet my least favorite part of your acquisition of Silo is the disappearance of their "current status" page which clearly showed when there was an outage, affected towers, and ETA if available. You guys have nothing

  • daisytreee Daisytree (@daisytreee) reported

    @Xplornet bruh fix your wifi services please, I really want to play overwatch & I can’t update it because of how slow you are. #NOTMYWIFI :(

  • lovestormsMB Matt Desorcy (@lovestormsMB) reported

    @BaldurBarons @Xplornet We thought it might've been frost on the towers cause it always happens when temps drop down to around -30C. Happened last week too where it was unusable a few days. But tonight has been the worst I've ever experienced at the lake. Can't even load twitter on a 50 mbps plan 🙄