Xplore

Xplore Outage Report in New Westminster, British Columbia

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in New Westminster, British Columbia

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in New Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in New Westminster, British Columbia 01/07/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Westminster, British Columbia

The most recent Xplore outage reports came from the following cities: Vancouver and Coquitlam.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Total Blackout
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • kingston_guy Scott (@kingston_guy) reported

    @koopy @Xplornet Thats a very good point. If they can't deliver on the service they are charging you for than you shouldn't have to pay full price

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

  • jaxhood14 Jaxson (@jaxhood14) reported

    @Xplornet when are you going to start giving customers what they pay for? 25mb/s down is ok except that customers never get that speed consistently. Paying 100$ a month for internet that throttles and for towers that are oversold is absolutely ridiculous! Barely useable!

  • m3t4lw01f m3t4lw01f (@m3t4lw01f) reported

    @therealcpr83 @Xplornet You know you're a terrible company when you search on Twitter and can't find a single person saying anything positive about you. I wonder what that makes @APLenehan feel like. I bet he doesn't care as long as we keep paying our bills. With Starlink coming, that's about to end..

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    @Xplornet I see no point. I called repeatedly already. Was finally told by one of your supervisors that I should have been told when I purchased your service that evenings would be poor. That made me laugh. It also made me give up. See no point in another phone call.

  • ms_onamission Ms.OnAMission 🇨🇦 🌎🏳️‍🌈❤️✊🏻🤘🏻☘️🧡 (@ms_onamission) reported

    @Xplornet After months of crappy internet and many times NO internet they finally admitted to throttling our service!! ##xplornetsucks #worstcustomerservice the system is working as designed when we can’t get service apparently

  • AtTheDogPatch Internet Needed (Please Help) (@AtTheDogPatch) reported

    It is 10:41 PM. I am tethered to my phone because my @Xplornet internet is to slow to load Twitter. I give up. @SpaceXStarlink save us from our current #ruralinternet. You could probably still make Christmas. 🙏

  • brandon90053725 brandon smith (@brandon90053725) reported

    @Xplornet sitting here have to wait for April for you to upgrade Carrying Place Tower even though I've been waiting three years for a lousy 25 megabits service that you don't provide why should I happily wait till April when the service has been like this for three years

  • RektifyCrypto Rektify (@RektifyCrypto) reported

    @Xplornet Worst ISP in existence.

  • medic969 Rob Good (@medic969) reported

    Dear @Xplornet All I want for Xmas is internet that isn’t throttled down every night.