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Xplore

Xplore Outage Report in Nisku, Alberta

Why is my Xplore service not working?

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If you are having issues, please submit a report below.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Nisku, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Nisku, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Gillam527
    Colleen Gillam (@Gillam527) reported

    @Xplornet My internet has been down all day in central Alberta when will it be fixed. Terrible customer service

  • alishalauraann
    Alisha Dickinson (@alishalauraann) reported

    Hey @Xplornet can you please go back to what you were doing last spring for your satellite customers? Some of us are still working from home because of this pandemic and not having enough accessible internet is a MAJOR issue.

  • KetchesonDale
    Dale Ketcheson (@KetchesonDale) reported

    @MatthewPot Xplornet here has been down all week

  • StarBuck_83
    ✨StarBuck_83✨ (@StarBuck_83) reported

    Out of sheer desperation I switched my internet tower and am fully on @Xplornet s garbage internet. All of 5 hours I got to have moderately decent speeds. Now it keeps dropping signal and won't go over 2Mbps. The sheer audacity of this ******* piece of **** company

  • tomizo103
    tomizo tommy (@tomizo103) reported

    @Xplornet I want to get more detail solution for state code 30.1.1 on the modem HT2000. My internet connection is down every 30 min and the only solution I have is just power off the modem and wifi router, wait 4-5 minutes and restart. It is really frustrating.

  • ScottWallcraft
    Scott Wallcraft (@ScottWallcraft) reported

    @BaldurBarons @BDuchek @donmclean14 Lol I know you've had terrible luck with xplornet... mines been ok - certainly not good enough to sign another contract

  • fastjeff
    Fast Jeff (@fastjeff) reported

    @Xplornet People are supposed to be socially distancing and here you are telling xplornet customers to go to their friends house and use their internet to listen to podcasts? I mean, xplornet internet can't handle loading anything since xplornet internet is mostly garbage.

  • Dubbloseven
    Dubbloseven (@Dubbloseven) reported

    @xplornet Throttling and blocking my internet usage right now. hahaha. If you are reading this and an xplornet customer experiencing the same issue. Its not technical difficulties; tap that like/heart button. lol. :)

  • courtneynewham
    Court MacD (@courtneynewham) reported

    @Xplornet Hours following “maintenance” in our area, the internet is the worst it’s been in months.

  • therealcpr83
    Christopher Rogers (@therealcpr83) reported

    @Xplornet Rob took 54 hours to upload this photo using an Xplornet connection. You're service is garbage, and your customer service is bigger garbage.