Xplore Outage Report in Norwich, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Mayor of Thunderhill
(@Mullin_95) reported
from
Swan River, Manitoba
Got fed up with the Xplornet speeds , called in and the guy actually said oh yeah defiantly looks like there’s issues. About 40 min later and I got $50 a month off my bill until they get the tower fixed. Internet still isn’t the best but I’m finally paying for the speeds I get.
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Nancy Payne
(@NPayneEditor) reported
@Xplornet Any idea how long service will be out in the area northeast of Lindsay, Ontario?
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Laura Kennedy
(@laumiken) reported
@Xplornet It's not a "connection problem". It's a problem with terrible internet service. We've called for support many times. The support staff can't fix poor internet quality!
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Nancy Payne
(@NPayneEditor) reported
Three and a half hours on the phone with @Xplornet including a call dropped by @bell_support after an hour on hold. Nothing solved. Too late to reach the service company today. I live in southern Ontario minutes from a town of 20,000. This is the digital divide.
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Wheatland County
(@Wheatlandcounty) reported
𝙇𝙄𝙑𝙀 | #WheatlandCouncil made a motion to provide a letter of support to Xplornet Communications Inc. for their proposal to the Universal Broadband Fund.
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Ian Cavanagh
(@Ian_Flyfish) reported
Apologies to @xplornet and the agent I spoke with when I was frustrated. They tried their best to help ... in the end it was my issue. Shame on me and apologies to them. & For the record my service from xplornet has been excellent since we have had it!
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Nick
(@Nick62289935) reported
Amazing how @xplornet keeps telling me that they "haven't blocked my phone number" to prevent me from calling in to troubleshoot their terrible service, yet they are THE ONLY number that can't be dialed from my phone...weird, huh?
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Nick
(@Nick62289935) reported
@karlin_george @Xplornet 1/2 Please update your CCTS complaint as you learn more... I'm currently involved in my second CCTS complaint with them. There was no outcome really from the first, but they punished me for filing that complaint by SLASHING my speeds and cutting my internet off multiple times/day
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Joe Jager
(@JoeHaijoJager) reported
@aar0nsadler @Mullin_95 I Have Starlink for 2 months now. Xplornet is going to go bankrupt if Starlink is fully operational. Speed is consistantly between 50-150. Down time seems to be only when they update the system.
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Nick
(@Nick62289935) reported
@Xplornet EIGHT DAYS I've been waiting now for "troubleshooting" to fix your "known issue" with the network, as you clearly stated to CCTS in defence of your terrible service. If you have a "known issue" delivering service, why are you still charging full price for it??? Absolute Crooks.