Xplore Outage Report in Norwich, Ontario
No problems detected
If you are having issues, please submit a report below.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
-
Internet (75%)
-
Wi-fi (14%)
-
Total Blackout (9%)
-
E-mail (1%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
-
Brad Harrison
(@harrbca) reported
@Mark_Goldberg @multiplesourc13 @Xplornet I have been wondering lately if the wireless providers are wanting to get out of the rural internet service provider business because of our low density and higher cost to service. I live 30km from a major city center, and our wireless options are limited, and of poor quality.
-
Shampoo
(@ShampooChugger) reported
@Xplornet Poor bastards. I could yell through a can and string to send a message faster than with Xplornet.
-
Isabh352
(@isabh352) reported
@outagedetect @outagedetect @Xplornet nop still outage in the Smiths Falls area. ETA 9:30am
-
Metal Wolf
(@m3t4lw01f) reported
@Xplornet @APLenehan I refuse to accept your excuses for your miserably performing network in my area. Don't sell "up to" 25 when you can't reliably even supply 5mbps and then hide behind a policy that was part of the agreement.
-
Metal Wolf
(@m3t4lw01f) reported
Final thoughts for @Xplornet. Stop blaming COVID. I've read many stories that predate the pandemic of how truly awful your service is. The pandemic just shined an even brighter spotlight on it. You've had a year to improve. The fact you haven't indicates you don't actually care.
-
Jonathan Fortuna
(@TKC_1233) reported
@Xplornet 30 minutes on the phone with a moron telling me to unplug my router over and over again? No thanks! Your tech support is a useless as the internet service you provide.
-
Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet No they're just passively shutting me down🤪 Honestly, she just kept repeating that my signal quality is enough for the "up to" speed, my "very high" usage, and they make no guarantees you'll get the speeds. Maybe I should make no guarantees there will be money to pay the bill?
-
Cory Gosnell
(@CoryRyanGosnell) reported
It should not be this hard to get internet service in rural Ontario @Xplornet We have had internet with you for almost 2 weeks. Perfect during the day but I have to reset the modem every morning? Tech guy I just spoke to said today's was a service outage and...
-
Metal Wolf
(@m3t4lw01f) reported
Another useful tidbit: @Xplornet has confirmed my signal quality is high enough to get the package speed of 25/2. (Or is it 1.5? or 2.5?) The fact I've never reliably had that speed means that since signing up for service they've been "managing" the traffic to account for load..
-
brandon smith
(@brandon90053725) reported
@Xplornet how do you manage to oversell a network to the point where it cuts out for no reason literally was just watching a YouTube video I got 7 Minutes in and it just froze because my internet disconnected