Xplore

Xplore Outage Report in Norwich, Ontario

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Norwich, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Norwich, Ontario 03/13/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (77%)

    Internet (77%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (2%)

    TV (2%)

  5. E-mail (1%)

    E-mail (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • ruth_nabb R. Nabb (@ruth_nabb) reported

    @Xplornet Worst internet service EVER. Wow. 0.37 Mbps all evening. Rural Ontario is getting a very raw deal from you.

  • CarlynServices Lynne/CarlynServices (@CarlynServices) reported

    @Xplornet Thank you, called you customer service and they had us up and running in about 20 minutes. :)

  • CPbkfan BKFAN 🇨🇦🇺🇦 (@CPbkfan) reported

    @Xplornet Thanks for the reply, no longer a customer

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • michell01654998 michel levesque (@michell01654998) reported

    @Xplornet @Michell72782678 yes i know i got a small problem right now

  • MissElle1212 Miss_Elle (@MissElle1212) reported

    @Xplornet 24 hours later and let me guess…still diligently trying to restore service in Greater Napanee? That cut and paste response needs to be updated. Terrible.

  • CAWguy J.L. 1285 (@CAWguy) reported

    @David_Moscrop Very familiar. We had municipal-owned internet that was sold to Xplornet, and they promptly shut it down and left our community with nothing.

  • 4mlm3 Maureen. 🇨🇦 🇺🇦 (@4mlm3) reported

    @BrockLupton @Xplornet Since they won't get back to you I will. Throughout the day their support number had a message saying they had issues with their Deseronto site, affecting Napanee. The message is gone now so hopefully that means things are fixed. Fingers crossed.

  • nature_backpack Nature’s Backpack (@nature_backpack) reported

    @Xplornet I have called, even with a discount, it is still expensive for the slow service.

  • ruth_nabb R. Nabb (@ruth_nabb) reported

    @PaulDoroshenko @TELUS Whoa! That's a lot, especially for poor service. I have Xplornet. Terrible service for half the cost.