Xplore Outage Report in Notre-Dame-du-Nord, Abitibi-Témiscamingue, Québec
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Notre-Dame-du-Nord, Québec
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Notre-Dame-du-Nord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Xplore
Xplore is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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chris
(@chrisveitch) reported
@elonmusk Hey elon I live in erin Ontario and they were supposed to run fibre but somehow they did across the street and we have slow internet with xplornet 5mb isn't enough can't even hook are security cameras up because it's so slow
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tying up loose ends
(@Rosebuddy1973) reported
@Xplornet Thank you but no, just talked to another person this morning being offered to go LTE - their CCI tower just went "down" and will no longer be serviced. The funny thing was until Xplornet took over they had no difficulties with CCI service either as it was dependable and enough.
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Jay Averill
(@Jay_Averill) reported
@ChrisLaBossiere @Xplornet Had to do the same. They just can’t compete with the speed and reliability of Starlink. Xplornet did have great customer service but that can’t compensate for a poor product they aren’t upgrading.
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Pat St.Germain
(@PatStGermain1) reported
@Xplornet Just another day in Picton without internet. Same old same old with Xplornet,- expensive, slow and unreliable. While there are few options in the County, you could be the worst!
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tying up loose ends
(@Rosebuddy1973) reported
@Xplornet The tech people admitted to us they would not service the CCI tower until all CCI people came off them but they had no Xplornet ones we could switch to and we were NOT going to go on their satellite plan as they couldn't guarantee service would be better. 2/2
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Geanine Edith Robey
(@RobeyEdith) reported
@jstadtke1 @Xplornet Starting day 9 w-out service. Upgraded my data plan for $15 mo. x 12 = $180 as daily charges too high. Don’t know yet Mom’s costs. Drove fr friend’s w/ wifi ( 4 work) to receive 8:15 - 8:30 call re: 2nd repair time. Came @ 9. Should’ve been fixed the 1st time! Unacceptable!
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JR W
(@JRW34920847) reported
@elonmusk Change it to Xplornet, since Starlink is getting just as slow
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Kristine O'Brien
(@bloomingrev) reported
Hey @Xplornet your customer service is exceptionally awful. Like, extraordinarily wretched. Terrible. Useless. Pathetic. I hate giving you money and look forward to the day there is another option in our rural area. #ruralontario
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Chris LaBossiere 🌻 🇺🇦
(@ChrisLaBossiere) reported
from
Minton, Saskatchewan
@Making8 @Xplornet I was able to get it after about 4 months waiting. I thinks it's actually better now. Support is not great but it's pretty much trouble free after it's setup. We're getting 80 mbps downloads instead of 3-4, so well worth it.
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Mr. Restoule General
(@mrrgteacher) reported
Anyone else’s @Xplornet been down all weekend???