Xplore

Xplore Outage Report in Notre-Dame-du-Nord, Abitibi-Témiscamingue, Québec

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Notre-Dame-du-Nord, Québec

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Notre-Dame-du-Nord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Notre-Dame-du-Nord, Abitibi-Témiscamingue, Québec 02/01/2026 12:30

February 01: Problems at Xplore

Xplore is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • Kilz_Knight Kilz Knight (@Kilz_Knight) reported

    @Xplornet Im so ******* done, my brother had to do a video for an homework and he can't even upload it wtf are you guys doing ???? COME ON 0.04 MBPS OF UPLOAD SINCE 2 DAYSSSSSSSSSSSSSS

  • Robinongaliano Robin on Galiano Island 🐝 (@Robinongaliano) reported

    @Herronisland In rural Canada, Xplornet is the satellite provider. Download is 25 MPs, (premium service) upload 2 if lucky. Generally ok, but traffic is higher during the pandemic, speed throttles down in the evening....I believe Hughes satellite is the source...good luck

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet I contacted your customer service via Chat and was told that to move to 50/10 service I need to pay $99 for new hardware. I currently have 50/3 service. Could you confirm?

  • bigbushelsag THE GOD OF AG (@bigbushelsag) reported

    @ChristiFriesen @Xplornet They bought out netset. My service stayed the same. Even get free service calls still. Which was a netset thing not an xplornet thing.

  • jaspernamez jasper (@jaspernamez) reported

    @Xplornet fix your service im trying to do my final but instead im stuck using my phone’s rogers LTE

  • IainReid10 Iain Reid (@IainReid10) reported

    @Xplornet Apparently you want another $100 to upgrade to this service. Seems like a money grab as you cannot provide anywhere close to 50/3 I am supposed to get right now.

  • Saittech89 Saittech (@Saittech89) reported

    @CarttCa @Xplornet Why would people want this???? They can get Starlink that has faster download and uploads for cheaper. oh and great costumer service.

  • m3t4lw01f Metal Wolf (@m3t4lw01f) reported

    @Mark_Goldberg @Xplornet What is their definition of "full speed"? You get the full speed you pay for? Or Our network is full so you'll get the speed you get. I think I know which one.

  • snocross26 Brian Glowach (@snocross26) reported

    @Xplornet Our download speed is 2mbps.... right since the day it was installed... the installer said that we have a strong signal... you want your service payment for the upcoming month... fix our ******* internet.... NOW!!

  • harrbca Brad Harrison (@harrbca) reported

    @m3t4lw01f @Mark_Goldberg @Xplornet 0 to 50 meets the definition of up to 50. It's too bad that with xplornet, your going to be on the lower end more often than the upper end.