Xplore outages and service status in Olds, Alberta

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

• 
  Paula Bennett (@paulawhite45) reported 57 minutes ago from Didsbury, Alberta

  @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gerard Cooke (@GerardCooke8) reported 2 minutes ago

  @xplore_ca I have called tech support 50 times and they can’t fix the issue. It’s too many customers on the Pugwash Nova Scotia tower. You can’t fix my problem till you fix the tower. Most of the people in my area are switching over to star link. I will too this spring.

• 
  GL Guevarra (@GLGuevarra) reported 6 minutes ago

  @xplore_ca we got no internet in our area. Customer support is 1 hr wait time. Is there outages in the Westman Area?

• 
  Jim Elliott (@Elli32006352Jim) reported 9 minutes ago

  @kevinki16180099 My internet is $50.00/month, I would think yours should be similar. Anything to do with xplornet is not good, horrible company & service.

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  Dear #CRTC Journo's, Words (and people) are coming to me asking if I know anything about Xplornet ending their service in Nunavut (this is what they are being told). Any info? CC: @thewirereport @CarttCa

• 
  Deevio (@Deevio4) reported 11 minutes ago

  @xplore_ca Where exactly was the train derailment that has impacted xplore internet over the past day? You need better support and communication to customers and businesses using your services about outages.

• 
  Derek McLean (@dmclean82) reported 15 minutes ago

  @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

• 
  june ⭐️🌙 (@junee_swift) reported 15 minutes ago

  @xplore_ca are you experiencing an outage? I’ve tried connecting through an Ethernet cable (no luck), I’ve done a power cycle, I checked my account to make sure it was nothing on my end. Why haven’t I had internet for longer than an hour since before Christmas? #xplorenet

• 
  who cares (@ChewyChewyChomp) reported 16 minutes ago

  @xplore_ca Nope. I’ve tried several times and now it’s too late. My internet has gone to **** since you bought out my previous provider.

• 
  Georgia, yr comics teacher (@voiceshapes) reported 17 minutes ago

  Anyone have Xplornet & can’t get consistent service with a 3rd party router? Really want to keep using what I have but my access keeps cutting, like a few times a day - the router says it’s the modem & the modem says it’s the router 😭 Both support services can’t figure it out

• 
  High Caliber (@RealHICALIBER) reported 17 minutes ago

  @PersonNotGroup @TheQuartering We got the same service Jeremy has (starlink) or we couldn't have done what he did. We found 52 acres WAAAAY up in the rockies, no cell coverage at all, but we needed internet of course. Xplornet was the only previous option, and not at all reliable.