Xplore outages and service status in Olds, Alberta

Problems in the last 24 hours in Olds, Alberta

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Olds, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Olds, Alberta

Latest outage, problems and issue reports in Olds and nearby locations:

• 
  Paula Bennett (@paulawhite45) reported 8 minutes ago from Didsbury, Alberta

  @Shawhelp I think Shawdy service is a sad reality with Shaw. It’s pretty bad @Xplornet has better service in the middle of no where than Shaw

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJH (@CJH39493411) reported 8 minutes ago

  @xplore_ca I would but I’ve already talked to your people but apparently when you bought out my internet provider you trained 0 of your people on the system so support is basically non existent. Slow speeds, high cost, no customer support. What exactly am I paying these criminal rates for?

• 
  Mikofox 🍁 (It's for your Safety! 🤮) (@mikofox) reported 9 minutes ago

  @xplore_ca @XploreBusiness @APLenehan Final Report: After 17 years with a #xplornet satellite dish, we cancelled our service yesterday [to billing month end] and were cut off last night, a day short of what I stated. Took three customer reps and they still didn't get it right.

• 
  Farming in Ontario (Leasa Janssen) (@RuralOntWoman) reported 16 minutes ago

  @xplore_ca Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly. ~Can't wait until Roger's has the cable done for our area.

• 
  Byron Darlison (@ByronDarlison) reported 20 minutes ago

  @Xplornet if you are having me wait 56 minutes to have someone offer me something better to try to keep me as a customer I have to wonder what are you thinking? This customer loyalty process is not going to warm me up to accept what you are proposing. The opposite actually.

• 
  AtomicHydra (@atomic_hydra) reported 21 minutes ago

  @xplore_ca @Victoriab1107 My service is so ****** at this point. I don't know weather to buy my own tower for lines or just off myself in the name of Xplornet. THIS IS CANADA how can your service be so ******* bad

• 
  Tyler Burns (@windypopfarm) reported 24 minutes ago

  @ChadRCaswell @KristjanHebert But then the public funding then goes to Xplornet, one of the worst service providers out there. 🤔

• 
  MeanLadyOnTheSwing♀️ (@MichelleWTHell) reported 25 minutes ago

  @xplore_ca My internet has become incredibly slow and unreliable since Explore had bought out CCI here in rural Alberta. My neighbours too have noticed it. Instead of buying trucks, relocate that money towards improving your towers!

• 
  Keith Murray (@keithwawanesa) reported 25 minutes ago

  @Mullin_95 I always had great service from Netset, until they sold out to Xplorenet. Xplornet is the best advertising for Rfnow! @RFNOW_Inc RFnow has the same good service as the old Netset.

• 
  Lucas Bourque (@Lucas_Bourque_) reported 28 minutes ago

  Where I live we surprisingly don’t have Bell Fibre. Our only options were Eastlink, Xplornet, or Starlink. Eastlink’s lines in our area were very congested and the service was often slow and spotty, so we decided to try Starlink.

• 
  Arjentine - Free of FFXIV (@Arjentine) reported 29 minutes ago

  Another day ruined by the curse that is xplornet /xplore internet "service"