Xplore outages and service status in Osgoode, Ontario

Problems in the last 24 hours in Osgoode, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Osgoode, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Xplore Issues Reports Near Osgoode, Ontario

Latest outage, problems and issue reports in Osgoode and nearby locations:

• 
  J.F. (@jflsitecore) reported 28 minutes ago from North Grenville, Ontario

  I think it’s officially time to cancel @Xplornet. No hard feelings, you served me when no one else could, but ... your time has come to and end.

• 
  JeffreyGKarran (@g_karran) reported 59 minutes ago from North Grenville, Ontario

  So I call @Xplornet for an upgrade as they have LTE now in my area.They send a dude a week later.Upgrade done..so I think. System fails right away. 3 hours on phone with tech support. Awaiting another appt..looks like another week. Upgrade during NHL playoffs was a bad idea.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mitchell Mcintosh (@kujala_good) reported 5 minutes ago

  @xplore_ca You need to fix your internet it's getting really annoying I use YouTube to help me sleep and it never works I try resetting and nothing

• 
  Karel Baayen (@KarelBaayen) reported 5 minutes ago

  @xplore_ca is unbelievably bad. Called a few months ago for technical help and was promised a return call which never happened. Called two weeks ago, promised another return call. Never happened. Called today and was promised a return call. SMH

• 
  Fur kid Mom 🇨🇦🇬🇱🇺🇦 (@sue_platts) reported 7 minutes ago

  @xplore_ca Why is my internet down again? I understand the outage on PE the other day but it’s now been down for 1.5 hrs. I’ve been on hold for 1/2 an hour.

• 
  Justus Hickey 🇨🇦 (@justushickey) reported 7 minutes ago

  @PrimusHelps Your customer service is non-existant. You and #Xplornet are ine in the same. Garbage.

• 
  Sean Uppy (@Suppy86) reported 9 minutes ago

  @_BrookesPlace @CharcoalEpitaph @nejsnave Nothing can possibly be as terrible as explornet . If I were in the country then I'd be very suspect of any internet provider. Xplornet tried to pull the wool over me some years again until I threatened legal action as well as chucking the dish through there head office

• 
  Becca B (@becca9913) reported 17 minutes ago

  @xplore_ca internet has been down in our area of North Bruce Peninsula for almost 24 hours now with no resolution in sight. Any chance you guys can look into fixing this???

• 
  G. Louise (@Shuswapgigi) reported 20 minutes ago

  @MrStache9 We have Starlink and we like it. We live rural so our options were limited and what we had was very poor in both cost and effectiveness. Starlink was super easy to set up and works reliably well. It costs us $156 a month which is more that xplornet but I wouldn't go back!

• 
  All In (@apclaus) reported 20 minutes ago

  @xplore_ca Hands down, this is the worst company I’ve ever had the displeasure of dealing with. With other options unavailable, I had to put up with paying for 25 MB/S service but only receiving 3 MB/S and almost no upload speed. I wasted hours on the phone with them…they don’t care. 💸💸

• 
  J✨ (@i_like_soup_) reported 20 minutes ago

  Hey Xplornet!! A customer not having internet for 6 days is not acceptable in case you were wondering!!! I put up with having 2 Mbps speeds when I pay for 50 Mbps (at a price that should get me gigabit speeds) but this is ridiculous!!!

• 
  Lomaxcat (@VoosieVooters) reported 21 minutes ago

  @xplore_ca I'm getting latency of 1.5s with my Xplore service. Not much of a bargain.