Xplore Outage Report in Parham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Parham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Parham, Ontario
Latest outage, problems and issue reports in Parham and nearby locations:
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@ayrporte) reported
@Xplornet Thanks for reaching out. Another 2 hours on phone with support last night. Hopefully resolved. Its the 8 hours of my time lost Plus the additional 8 hours cell data used up to keep network going
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m3t4lw01f
(@m3t4lw01f) reported
@harrbca @Xplornet @APLenehan The best is when it decides to start panel hopping and you get ok Internet for five minutes, nothing for 30, really slow for five more... Rinse, repeat. Then you lock the cell but 20 minutes later that cell goes offline or otherwise shits the bed. Xplornet is the best. Lol.
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Daniel Sands
(@Sandchez02) reported
Update..approaching 2 hours on the phone waiting @xplornet I’ve been through your entire song library and still no internet. How about an email system that allows customers know there’s an outage and that you’re working on it? After all we pay you millions per year and for what?
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Daza
(@Styles_888) reported
@Xplornet tech support is a 91 minute wait time however I can reach sales in 3 minutes....Please stop over selling your towers, my service was fine until you offered 50mps in my area. Nothing works past 7pm and I pay $134.00 monthly for 7.80Mbps download 0.39 Mbps upload @Bell
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Cindy Doroschuk
(@fontgirl) reported
Really @Xplornet I’m suppose to call back later because you have a large volume of call. Probably complaining about your rural service in #Manitoba
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ice queen
(@jordynshea) reported
@_spookshow @Xplornet Man, never again will I have xplornet. It’s peepeepoopoo garbage. Swift is where it’s at
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m3t4lw01f
(@m3t4lw01f) reported
I'm not asking for the world, I'm just asking for the service that was advertised. 25mbps. Not "<2mbps when it's working, but it probably won't be working". It isn't an exaggeration to say that @Xplornet truly is the epitome of incompetence. The absolute worst. Irredeemable.
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Brad Harrison
(@harrbca) reported
@m3t4lw01f @Xplornet @APLenehan Between Xplornet's technical issues, and SaskTel Fusion's datacap limits, I almost get 1 functioning internet connection for the price of 2.
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m3t4lw01f
(@m3t4lw01f) reported
Yes, I'm forced to watch broadcast television because my Internet is completely useless. Thanks @Xplornet. You're the worst. 2000 called, they want their ads back.
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Hurry Up @SpaceXStarlink
(@AtTheDogPatch) reported
Thank You @Xplornet for the amazing service. Everything I have tried to do in last 15 minutes is, YOUR CONNECTION IS UNSTABLE, Unable to connect, there seems to be a problem with your internet. All I’m asking for is the few Mbps you promised. I’m not greedy. #ruralinternetsucks