Xplore Outage Report in Parham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Problems in the last 24 hours in Parham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Parham, Ontario
Latest outage, problems and issue reports in Parham and nearby locations:
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Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman (@koopy) reported from South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman (@koopy) reported from South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Chris Hammer (@hammer4974) reported from South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Steve Koopman (@koopy) reported from South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman (@koopy) reported from South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Steve Koopman (@koopy) reported from South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Ty (@Trucker_Ty_) reported
@Xplornet why did I have to find out about a service outage by calling in to tech support? People rely on home internet for work and school. An email alerting customers of this outage would have been the least you could do.
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Point Seven Five (@Point_SevenFive) reported
@AndersonJG @Xplornet Yes I know, but not really wanting to give them money and plus its $950 to purchase equipment + $160+/month for service.... Xplornet is supposed to be already giving me internet.
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Steve Filer (@NockAndLoose) reported
@IanMcPHE7T2 @Xplornet I had the same thing. @Xplornet's loyalty agent spoke over me several times once I was finally connected. Told me to put in a service call to remove their equipment. I am so glad to be rid of them. Truly a terrible service capitalizing on a lack of competition in rural places
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Nathan (@XyoticTV) reported
@Xplornet We have called you a dozen times since having our service setup last year. Nothing changed.
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Ian (@IanMcPHE7T2) reported
@Xplornet Any insight into pensioner having to pay to have your equipment removed because fibe cable came to our area? Including having to go on the roof? Non-recoverable? Yes is! We have been customer for years and still are at our cottage (satellite) This is “loyalty”?
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Tracy (@tracyeboyce) reported
@Xplornet Any update on the webmail outage ??
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Platypus of Death 🇨🇦🏒🌮 (@TheRealRevJames) reported
@EamonCyr @Ougrew12 I live in a very rural area that only offered Bell DSL or Xplornet, both are terrible. Starlink became available here, and I signed up, immediately. I haven't regretted for a minute.
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Nancy Babick (@nancy_babick) reported
@Xplornet It’s garbage!
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Lynne/CarlynServices (@CarlynServices) reported
@Xplornet is the internet down in Gravenhurst area
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Carl Trask (@CarlTrask5) reported
@PierrePoilievre I agree. CRTC fails Canadians. My slow internet bill cost more than my monthly electricity bill. @Xplornet @CRTCHearings