Xplore Outage Report in Parham, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Parham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Xplore
Xplore is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Xplore Issues Reports Near Parham, Ontario
Latest outage, problems and issue reports in Parham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Brandie Harrop
(@BrandieHarrop) reported
@middle_over @strathconian We have tried xplornet, mcsnet, Telus, bell, Syban, and others that are no longer around. Part of the issue is they over sell the tower taking on more clients than the tower can service. Resulting in crap service for everyone. Crap service that they are charging $150/month for.
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Metal Wolf
(@m3t4lw01f) reported
@StarBuck_83 @Xplornet i mounted a cell booster antenna on the mast that was still on the roof from the previous owner... That said, zero signal from Telus would have still been better than Xplornet. ;-)
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Commissioner Miner
(@fanCRTCProfling) reported
EastLink: Secret Xplornet: Botnet traffic represents 0.0002% of the total Internet traffic on their network
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Windrun
(@CooganatWindrun) reported
@Xplornet Thank you for your response. I have been contacting them daily. With all due respect, I had no problems with my internet until your company bought out Silo, my original provider. Been waiting for a technician since 29th of July.
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urdip
(@urdip3) reported
@nielsernest @Xplornet You can cancel services buddy.
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Windrun
(@CooganatWindrun) reported
@Xplornet I really, really wish I could ‘like’ your tweet. Since you took over from my previous provider, Silo, my internet is spotty at best. Please do better. If your predecessor did it right, there is no excuse for your unacceptable service.
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Clay KlyxY Vautrin
(@KlyxYcs) reported
@Xplornet 70% packet loss, internet cuts out anytime someone opens a browser. can you guys fix your **** for ***** sake
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RAD🇨🇦
(@Richard61773513) reported
@Xplornet Terrible service. Can’t wait for my starlink dish.
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Loricat
(@VoosieVooters) reported
@nateglubish Certainly in ON, Xplornet is the worst ISP available, and unfortunately, the ONLY ISP available to many rural residents. Gov't needs to stop sending any money to this company until they start providing the service people are paying for but not receiving.
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Michael Seven
(@MRM7) reported
@Xplornet don't believe it for a second folks - just shoot me a DM and I'll tell how much they SUCK.... been 2 years of service that's up and down like a toilet seat.