Xplore Outage Report in Parham, Ontario

Problems in the last 24 hours in Parham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

• Internet (74%)
• Wi-fi (11%)
• Total Blackout (8%)
• E-mail (3%)
• TV (3%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Parham, Ontario

Latest outage, problems and issue reports in Parham and nearby locations:

• 
  Brad Duffy (@gbdmedia) reported 3 minutes ago from South Frontenac, Ontario

  @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

• 
  Steve Koopman (@koopy) reported 10 minutes ago from South Frontenac, Ontario

  So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

• 
  Steve Koopman (@koopy) reported 18 minutes ago from South Frontenac, Ontario

  The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/

• 
  Steve Koopman (@koopy) reported 28 minutes ago from South Frontenac, Ontario

  I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

• 
  Chris Hammer (@hammer4974) reported 43 minutes ago from South Frontenac, Ontario

  @Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac

• 
  Steve Koopman (@koopy) reported 58 minutes ago from South Frontenac, Ontario

  @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

• 
  Steve Koopman (@koopy) reported 59 minutes ago from South Frontenac, Ontario

  @AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

• 
  William Holmes (@HolmesWil) reported 3 minutes ago

  @Xplornet storm's over. My wife's online schooling is done. Thought I would try to update my computer. Not much satisfaction. Connection going down constantly. If I don't use my internet the connection will stay up. If I use it disconnects. Explain!

• 
  Elle (@LovelyLadyLinda) reported 7 minutes ago

  @Xplornet I am in an area where maintenance is being performed. I have had no service for >6 hours and counting. Any update?

• 
  Lomaxcat (@VoosieVooters) reported 8 minutes ago

  @Xplornet @lammy9661 You seem to love to review accounts. My service has been out - completely - for over 4 weeks now and I can't get any updates other than the same "we are investigating" that I heard day one.

• 
  Chris Wray (@CAO_CWray) reported 10 minutes ago

  Worst internet service in northern Ontario? That’s easy @Xplornet Overpromise and underdeliver

• 
  Ernest (@nielsernest) reported 14 minutes ago

  @Xplornet Tried that several times already. Same pathetic excuse each time: too much network congestion. Don't sell more subscriptions than you can handle. #xplornet #poorservice

• 
  Elle (@LovelyLadyLinda) reported 15 minutes ago

  @Xplornet in an area where maintenance is being performed. I have had no service for >5 hours and counting. Any update?

• 
  Edge Innovations Inc. (@EdgeInnovations) reported 15 minutes ago

  @Xplornet Please give a reason why your towers randomly cut internet (or slow it down to a halt). I've only been a customer for a month and my speeds have gone down twice to where the internet is almost unusable. I'm paying for your highest speed plan. This shouldn't happen.

• 
  Pete Traina (@blackdeath220) reported 17 minutes ago

  @Xplornet is Caistor centre down?

• 
  Chris Wray (@CAO_CWray) reported 21 minutes ago

  @Xplornet Seriously? Do you know how many calls I have had with your company? Too many. No resolution and a myriad of excuses

• 
  Elle (@LovelyLadyLinda) reported 22 minutes ago

  @Xplornet Great to get notification that my Internet might be down for an entire day due to maintenance. Not so great when this maintenance doesn’t happen and gets pushed off to the following day. Two days out of work.