Xplore

Xplore Outage Report in Parham, Ontario

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Problems in the last 24 hours in Parham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Xplore Outage Chart in Parham, Ontario 02/18/2026 11:55

February 18: Problems at Xplore

Xplore is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports Near Parham, Ontario

Latest outage, problems and issue reports in Parham and nearby locations:

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    @AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.

  • gbdmedia Brad Duffy (@gbdmedia) reported from South Frontenac, Ontario

    @APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.

  • koopy Steve Koopman (@koopy) reported from South Frontenac, Ontario

    I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertStope1973 Robert Mcelroy (@RobertStope1973) reported

    @justushickey @Xplornet Even trying to cancel is a painful experience. Satisfying though.

  • IAmMeJustDom Dom (@IAmMeJustDom) reported

    Hey @xplornet fox your crap! I need to work and I can’t even load one page

  • 56kz2slow Marc Lanteigne (@56kz2slow) reported

    @DeniseMiller76 @KingstonLsd @Xplornet My wife feels the same way about the weather station, but she never looks up there, so she won't notice.

  • DaveMunrosCat Dave M 🇨🇦 (@DaveMunrosCat) reported

    I'm going to put a deposit on Starlink internet. The location where we purchased land can only be served by regular satelite internet like xplornet. 200 gigs, and they slow your internet down. And its useless for gaming. We use about 10 to 15 gigs daily.

  • RRMF13 Rob Ferguson (@RRMF13) reported

    @Xplornet So I can sit on hold because you’re “experiencing higher than normal calls” to be told to unplug my power supplies and that the problem is my equipment and I need to buy another router?

  • aar0nsadler AA-Ron (@aar0nsadler) reported

    @EarEigna @SteveS62 As crazy as this may sound, I found my experience with xplornet didn’t align with that of most others. I paid for 25mbps service and almost always found I got 30-35 consistently, and no down time ever.

  • sheepfarmbecca Rebecca Parker (@sheepfarmbecca) reported

    @Xplornet I have done this in the past and it improved my service for a while and then it just dropped back to horrible service. Last time I was told to just buy a better package. My package I last signed up for promised up to 5 Mbps on a regular basis. I rarely even get 1.

  • carlson_mark Mark Carlson (@carlson_mark) reported

    @adrienneivey @JamieDumalski @Xplornet I would enjoy the service more if I was allowed to pay my bill “intermittently” or when I felt like it, similarly like the service is being delivered. 10 cents at a time or something like that #xplornetdumpsterfire

  • Aucoining Common Cents 🇨🇦 (@Aucoining) reported

    🖕 @Xplornet So happy I've got @SpaceXStarlink now, 1000X better but nice BS tactic not allowing me to cancel my account because my wife's name is on the account even though I'm authorized to make changes "just not cancel". Waste my time and hers, I hope you go bankrupt.

  • justushickey Justus Hickey 🇨🇦 (@justushickey) reported

    I might record the conversation with @Xplornet when I cancel because I got #Starlink It will likely be the 10,000th time the person on the other end has had the exact same conversation.