Xplore Outage Report in Parham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Parham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Parham, Ontario
Latest outage, problems and issue reports in Parham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
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Wesley🇨🇦
(@wesley_davidson) reported
from
South Frontenac, Ontario
@fordnation At least four weeks.🙄 Is that the same as when @Xplornet sells speeds up to 25 Mbps and never delivers?
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Chris Hammer
(@hammer4974) reported
from
South Frontenac, Ontario
@Xplornet many internet users of your service in @SthFrontenacTwp having internet issues and getting kicked off? Is there too much of a surge on the system? @SFrontenac
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Ashley Y
(@ASHESOJMJPN) reported
from
South Frontenac, Ontario
@Xplornet @SucksXplornet I don’t know how anyone is expected to do google meets for school when your internet is such ****... my kid can’t hear his teacher because the internet is glitching..
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
The tragic thing is we get used to @Xplornet’s shitty service, we sit there, and we take it. We become complacent, and we say: “Well, tonight it only took 1 min to buffer a movie.” “I think those pixels are faces.” “It only paused or froze 10 times over 2 hours.” 13/
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Petch
(@brettjpetch) reported
@m3t4lw01f @Xplornet Tempted to write a lil bot script to run an iperf every half hour and submit an excel sheet with network info + Speedtest results to xplornet at end of month. Would be interesting to see what CRTC/CCTS would say as well.
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m3t4lw01f
(@m3t4lw01f) reported
@Xplornet Speaking of pandemics, do you have any plans to actually make your network usable for people that need to connect to work VPNs, or are you just waiting out the vaccine until the pressure is off and you can continue to do nothing to help your captives?
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Loricat
(@VoosieVooters) reported
@m3t4lw01f @Xplornet They are horrible. The only thing they do well is take money.
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DaveMcG
(@FuzzyGross) reported
Literally 5 min after I get off the phone with @Xplornet , service goes down AGAIN. I live with a LTC worker and a person who has stage 5 cancer and NEED access at ALL times, yet when I call I get told nothing can be done. Maybe @globalnews, @CTVNews would like to talk to you
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Kevin Malinowski AB expat in ON, involved in both
(@KMal_T8N) reported
@SpaceXStarlink @elonmusk is there any way to access the beta other than the email submission on the website? We are currently subscr to TBaytel rural DSL 2 Mbps if lucky, Xplornet Satelite that gives us 2.5 Mbps max if lucky awful latency, and an LTE hub data package. $400/month
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lt pete mitchell
(@ltpmitchell) reported
@Xplornet That's great @Xplornet but maybe if you spent as much effort in maintaining your network as you do riding on the coat tails of art shows to get free publicity, your customers wouldnt hate you with the passion of a million suns
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m3t4lw01f
(@m3t4lw01f) reported
No, @Xplornet Support Guy, I am not completely factory resetting my entire Google Wifi system. This is a you problem, not a me problem.
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m3t4lw01f
(@m3t4lw01f) reported
No @Xplornet support guy, the PoE injector is not a modem, no matter how many times you say it.
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Fast Jeff
(@fastjeff) reported
@Xplornet Dear people of PEI, Don't use xplornet. Signed, Disappointed Customer
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lt pete mitchell
(@ltpmitchell) reported
@virgovida @Xplornet @virgovida don't fall for their tricks. Calling their support number will just put you on endless hold while they tell you they're having problems with long wait times.