Xplore Outage Report in Parham, Ontario
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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.
Full Outage Map
E-mailProblems in the last 24 hours in Parham, Ontario
The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Parham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Xplore users through our website.
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Internet (77%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Xplore Issues Reports Near Parham, Ontario
Latest outage, problems and issue reports in Parham and nearby locations:
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AnnDeer4 @Xplornet I have and they quickly gave me a $15/month credit for 6 months. But I almost don’t care - it’s the speed and dependability I need, not a relatively menial and temporary savings in service. I think that’s also telling how they gave the discount so effortlessly.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
So, I ask an honest question of @Xplornet - what are you doing to address your overburdened LTE service? Forget the corporate speak, subterfuge, key messaging & the oh so dreaded, “Please contact our customer support.”Instead, provide a true answer so we can decide to stay or go.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
I feel like @Xplornet and similar rural internet companies are the modern equivalent of Blockbuster, and guys like @elonmusk with @SpaceX’s Starlink are Netflix. The former simply can’t see the train coming down the tracks. Stop ignoring your customers’ needs! 7/
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Brad Duffy
(@gbdmedia) reported
from
South Frontenac, Ontario
@APLenehan our local tower has had “known issues” for four years now. Our internet doesn’t work at all now. According to xplornet, there are no plans to fix the tower. This is the worst service I have ever seen. 10 kB/s now. This is shameful.
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Steve Koopman
(@koopy) reported
from
South Frontenac, Ontario
@AndyBlizzard87 I hear ya. I was with WTC for years near Sunbury but after our last move they didn’t have coverage in our current rural area. We were forced to choose @Xplornet, who have been hit and miss, but over the last 1-2 years they’ve been brutal because they flooded their LTE service.
Xplore Issues Reports
Latest outage, problems and issue reports in social media:
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Gerard Cooke
(@GerardCooke8) reported
@Xplornet I have many times with no fix that works. Tonight I have less then 1
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Nick
(@Nick62289935) reported
@Xplornet @DTimchishen @Xplornet. STOP THE LYING. You do not, and will not provide your customers with what you are saying you will. That is FACT. Start apologising and actually providing the service you charge for before it's too late. Your GREED is going to be your downfall. #YourDaysAreNumbered
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Nick
(@Nick62289935) reported
@Xplornet @PabloOfficer @xplornet, you know that your aren't going to fix this through "troubleshooting". STOP LYING. Start apologising and backing it up with RESULTS. It's the only hope you have of getting Canadians to forgive you for what you've done to them all these years. #YourDaysAreNumbered
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Tanya Burr NP-PHC
(@BurrTanya) reported
@Xplornet I am terribly tired of the promised connectivity versus the reality of the poor service you actually can provide. Days of trying to fix this and even having a tech out - and it’s worse than ever😡 STOP CHARGING such a high price when you can’t deliver!
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Brad Harrison
(@harrbca) reported
@m3t4lw01f @Xplornet Yeah, mine did that a few weeks ago for a couple of days. Honestly, mine hasn't been the same since. I used to hit 25mbps and sometimes better. But since then, 10 to 14 is all I can manage. Will also have an outage every couple of days that is sometimes fixed by restarting.
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Nick
(@Nick62289935) reported
@Xplornet Is your PR department fresh out of college? Burying critical tweets with BS posts isn't fixing your problem. The only way out of your imminent demise is being honest with your customers for a change. Start providing what you charge for, and hope Canadians forgive you.
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Nick
(@Nick62289935) reported
@Xplornet @penny_hainer @Xplornet, you sure like to say "you're sorry", but you don't ever seem to try to stop abusing your customers. I'm not sure you know what "sorry" really means... Your "Customers" are doing everything they can to let others know how bad it is. That should tell you something.
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Derek Grant Holowka 🇨🇦
(@Real_McMunchie) reported
from
Ridgeville, Manitoba
Can't wait for @SpaceXStarlink in my area. So done using my cellular data for internet at home. It's been one hell of a ride @Xplornet. One I would not wish on anybody. I spend about an hour weekly doing system reboots. Just a garbage product.
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Rob
(@realmisubear) reported
@the_uncanny13 @PierrePoilievre @Xplornet Xplornet is absolute garbage. Look into starlink its exploding. R/starlink
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Metal Wolf
(@m3t4lw01f) reported
@harrbca @Xplornet I finally filed a CCTS complaint last night. Their complete failure to meet even half of their advertised speeds coupled with these outages finally pushed me over the edge.