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Xplore

Xplore Outage Report in Pelham, Ontario

Why is my Xplore service not working?

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Xplor (formerly known as Xplornet) is a Canadian wireless carrier and rural internet service provider. It is the largest rural fixed wireless broadband service provider in the country. Offers wireless internet services using satellite or 4G technology.

Full Outage Map

Problems in the last 24 hours in Pelham, Ontario

The chart below shows the number of Xplore reports we have received in the last 24 hours from users in Pelham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Xplore. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Xplore users through our website.

  • 72% Internet (72%)
  • 11% Wi-fi (11%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 3% TV (3%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Xplore Issues Reports

Latest outage, problems and issue reports in social media:

  • nicoleb1978
    nicole brown (@nicoleb1978) reported from King, Ontario

    @xplore_ca service is down again..... last 2 hrs.... bradford tower!

  • dmclean82
    Derek McLean (@dmclean82) reported

    @xplore_ca Hey thats great you have time to tweet about this stuff. Your customers would like their services to work. Filed a ccts complaint this afternoon.

  • Right_Central
    Right Central Views (@Right_Central) reported

    @xplore_ca It's overly expensive for no reason. The recent upgrade I got is a lot more stable but there are times it is absolute dog **** for the 100+ dollars I pay a month for 50mbs. Waiting for Fibre to come down my road.

  • OnkwehonweHerbs
    Onkwehonwe Organics (@OnkwehonweHerbs) reported

    @xplore_ca Been dealing with an issue since November. I had 3 routers & 3 accounts. Went down to 2 accounts w new equipment. Now my new equipment doesn’t work & my account was cancelled. Tech sup is as confused as I am. It’s Friday, I have no internet probably all weekend. Great!

  • JasonDeath187
    Death (@JasonDeath187) reported

    @xplore_ca I'm not sure you can help me, but my Xbox says to use IPV6. Is that available with your service and how do I go about getting it?

  • HydraulicDesign
    James Carruthers (@HydraulicDesign) reported

    @xplore_ca sent someone to "upgrade" my service to a new nearby tower and my service went from "fair" to "almost unusable." The contractor brushed off my immediately noticing it was worse as if I can't tell the difference between my wifi and my Net speed.

  • brandonmurph10
    Brandon Murphy (@brandonmurph10) reported

    . @xplore_ca you are an absolute joke. I would fold up that business and never say I was associated with them if I had any relationship with these scammers

  • DanWiebeFree
    Dan Wiebe (@DanWiebeFree) reported

    @xplore_ca Don’t believe a word of Xplorenet . I know this from personal experience and my friends and acquaintances share my experience. The speeds and data are far lower than they “sell” their service is crap. Starlink work’s terrific.

  • simonthedog924
    Brent Hicks (@simonthedog924) reported

    @xplore_ca why is the service so terrible all of a sudden????

  • SirFrancisBac20
    SirFrancis Bacon (@SirFrancisBac20) reported

    @xplore_ca Pull it down